[Resolved] PhonePe — payment not credited to pgvcl account

Keyur19

from Jamnagar, Gujarat

Address:

Jamnagar, Gujarat, 361008

I have received electricity invoice from pgvcl on 29/09/2018 of rs. 1628/-.
I made payment through phonepe on 09/10/2018 with successfully receipt, also this amount shown as withdraw in my bank statement but it is not credited in pgvcl account till yet that's why i have received second invoice on 04/12/2018 with extra charge of rs. 1628, i call to phonepe customer care but i have not receive any response, please suggest how can i resolve this problem.

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Dec 9, 2018

Complaint marked as Resolved

PHONEPE Transaction ID : N180091803388517 I have received electricity invoice from PGVCL on 29/09/2018 of Rs. 1628/-. I made payment through PHONEPE on 09/10/2018 with successfully receipt, also this amount shown as withdraw in my bank statement but it is not credited in PGVCL account till yet that's why i have received second invoice on 04/12/2018 with extra charge of Rs. 1628, I call to PHONEPE customer care but i have not receive any response, Please refer attached all photo copy.

PhonePe customer support has been notified about the posted complaint.

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Comments

Thanveerkhan

from Hosur, Tamil Nadu

I have booked a ticket from my bank account through phonepe by IRCTC app.The money is debited but the ticket is not booked. I check the site that shows payment is pending from bank end.Therefore I request you to refund my money.so that I can book the tickets again.

Ranvir Srivastava

from Delhi, Delhi

[protected]@gmail.com

Ranvir Srivastava

from Delhi, Delhi

My payment refund. [protected] my mobile no plz my refund my payment ...

Ranjith1994

from Nagercoil, Tamil Nadu

I sent the amount of RS 7000 from Phone pe to other account but the amount is not credited to them.On my first transaction I sent the amount RS 2000 it would be display as a pending one.
And 2nd transaction is RS 5000 it is display as a failed one but my amount is deducted.

Please do the needful one as soon as possible.

Rantinu

from Meerut, Uttar Pradesh

Hi, My friend(receiver) doesn’t receive the amount of 95, 000/-rs. the amount was sent on Jan4th 2019 by Me(Ranjeet Singh) via phonepe(UPI) app. As the phonepe customer care confirmed that we got the confirmation msg from the receiver(SBI) bank. I checked with my friends account just now He still doesn’t receive any amount. Please refund the money to the me or deposit in receiver account. Please reply asap.
Thanks