PhonePe — wrong credit card payment from phonepe

Phonepe has added wrong credit card to my phonepe account. I did a credit card payment of 45000 thinking it is my card. Card number partially visible is 4386*9433.

Transferred rs. 25, 000 on 07-june-2018 with transaction id (N[protected]) and rs. 20, 000 on 08-june-2018 with transaction (N[protected]). Done these transactions from my phonepe account and attached screen shots as well.

I am sure i have not added that card. I have been following up with phonepe for last 3 months and no response. I am asking either revert that transaction or give me that full credit card number and name so that i can request him. Can you please help me to get full card details or revert that transaction.
Mobile : [protected]
Mail id : [protected]@gmail.com
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Even though I have not submitted a close wallet request phone pe has deactivated my wallet when I clicked on withdrawal and customer care has no way to reactivate.. phone pe customer care has terrible service as they don’t even have an option to cancel an order placed via phonepe as the wallet will not receive any refund at all

They did not transfer my money to my bank account

Hello Sir,
Phone pay wallet is De-active but problem not active.
plz conf my mobile number & active wallet .

Regads,
Tushar Sutar

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