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Pizza Hut India Complaints & Reviews

www.pizzahut.co.in
1.7
Updated: Dec 13, 2025
Complaints 2719
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779
Unresolved
1940
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Pizza Hut India reviews & complaints page 10

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A
Abhimanyu rathore 260
from Ludhiana, Punjab
Jan 14, 2023
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Address: Sunview enclave ludhiana

I need a duplicate bill a of a i placed on 21st December, 2022 in afternoon of rs743 .
Pizza Hut India customer support has been notified about the posted complaint.
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Dear Abhimanyu Rathore,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut
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    A
    Aslam Asharaf
    from Ernakulam, Kerala
    Jan 12, 2023
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    My name is Aslam Asharaf, Worked as a team member in pizzahut kakkanad, but they didn't gave my salary why they behave like this, our store manager who named Rahul very fraud behaviour he tell us get salary of October will get November 1 and on November 1st he tell us salary will be credited on December 1st and he promised us that . Before December 1 St he transferred from that store didn't answer our calls
    Me and my friend is cheated by him, we need our salary we worked for it, mentioning details of

    Rahul
    Ph num - [protected]

    Area manager - Irfan
    Contact number - [protected]

    Please help us to get our salary

    Yours sincerely,

    Aslam Asharaf
    ph num - [protected]
    Mail - [protected]@gmail.com
    Pizza Hut India customer support has been notified about the posted complaint.
    View replies
    Dear Aslam Asharaf,

    We are unable to track your details. Thus, request you to please share your email id and mobile number so that we can look into this.

    Regards,
    Team Pizza Hut
    Reply
    Pizza Hut India Customer Care's response, Jan 13, 2023
    Verified Support
    Dear Aslam Asharaf,

    We are unable to track your details. Thus, request you to please share your email id and mobile number via given below link so that we can look into this.

    Link: https://fb.com/msg/pizzahutindia

    Regards,
    Team Pizza Hut
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      A
      Anirudh Muralidhar Prabhu
      Jan 7, 2023
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      I ordered from pizza hut and did the payment through google pay app. the money was successfully debited from my account but the order was not placed. i was inside the pizza hut store and had ordered the pizza from the store itself.
      then i had to reorder the order and had to pay the same amount again.
      please help me resolve this issue
      the upi transaction id is[protected].
      made the payment to pizzahut.[protected]@axisbank
      google transaction ID : CICAgJCput-NEg
      +2 photos
      Pizza Hut India customer support has been notified about the posted complaint.
      View replies
      Dear Anirudh Muralidhar Prabhu,

      We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

      Link: https://fb.com/msg/pizzahutindia

      Regards,
      Team Pizza Hut
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        V
        Vaduga Raja
        from Coimbatore, Tamil Nadu
        Jan 6, 2023
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        I tendered two vouchers of Rs. 250 each obtained by me by surrendering sbi credit card reward points at R S Puram Coimbatore Pizza Hut, for purchase of pizza . They informed me that these vouchers are not accepted, even though it had validity upto April 2023.
        Pizza Hut India customer support has been notified about the posted complaint.
        View replies
        Dear Customer (Vaduga Raja),

        We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

        Link: https://fb.com/msg/pizzahutindia

        Regards,
        Team Pizza Hut
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          A
          Adattel
          Jan 6, 2023
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          Address: Pizza Hut Vytilla - Kochi- Kerala- India

          Most pathetic service attitude! I had ordered for pizza for my daughter and friends at 9:00pm is on 4th jan 2023 via the website (Pizza Hut - Vytilla, Kochi, Kerala, India) and we received the food at 11:10pm (after multiple calls to all and sundry!!!) Order number[protected] the Call centre doesn’t help ... and the Branch store manager’s contact number given by the call centre is the wrong one!! The call centre tells to cancel the order if it’s too late coz they can’t get in touch with the branch themselves!! What kind of service complaint resolution is this?? What kind of service attitude? Is anyone even paying heed to the service levels??
          Pizza Hut India customer support has been notified about the posted complaint.
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          Dear Customer (Adattel),

          We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

          Link: https://fb.com/msg/pizzahutindia

          Regards,
          Team Pizza Hut
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            S
            [email protected]
            from Bharuch, Gujarat
            Jan 4, 2023
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            Address: Bharuch - Saidham Complex Pizza Hut, Sapphire Foods India Ltd, Shop No - G 13-14, Bharuch, Gujarat

            I have Pizza hut gift vouchure worth rs approx 2000 which I redeemed from my SBI card reward points. When I visited to Pizza Hut Bharuch the manager completely denied to accept the gift vouchures which are valid till 31 july 2023.
            Pizza Hut India customer support has been notified about the posted complaint.
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            Dear Saket,

            We are sorry to hear this. We would request you to please DM us your mobile number and store details via given below link so that we can look into this.

            Link: https://fb.com/msg/pizzahutindia

            Regards,
            Team Pizza Hut
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              D
              dabisbad
              Jan 3, 2023
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              Gpay payment debited but order not confirmed refund the amount

              Address: Akola Maharashtra- 444001

              I made an online pizza order amount got debited but order was not confirmed dated 1 jan 23.
              As order was not confirmed so i have to make another payment which was successful with order id
              10196964
              My issue is plz refund earlier unsuccessful payment. I have called customer care but cc making me fool by saying amount will get refunded automatically. How amount will refund automatically when the payment is successful and...
              +1 photos
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              D
              DIPANKAR SARKHEL
              Jan 3, 2023
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              Address: BARRACKPORE

              Yesterday I was visited Pizza Hut Barrackpore & It was a worst service ever by the outlet staffs. Pizza hut have 2 menu cards. 1 is for higher pricing pizzas & another is normal pricing. Only 1 menu card is kept on the billing counter and another one is kept under the billing counter.

              Whenever I walked away from the outlet they called me and said, this is the menu card for low pricing. That menu card is kept under the counter. Is it a service for the customers. And they stock me like I am a beggar.

              MOB : [protected]
              DIPANKAR SARKHEL
              Pizza Hut India customer support has been notified about the posted complaint.
              View replies
              Dear Dipankar Sarkhel,

              We are sorry to hear this. We are unable to fetch your details. Kindly DM us your email id, mobile number and store details via given below link so that we can look into this.

              Link: https://fb.com/msg/pizzahutindia

              Regards,
              Team Pizza Hut
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                A
                Abhishekmehra680
                from Mumbai, Maharashtra
                Jan 3, 2023
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                I ordered a pizza on 31 but i didn't get the pizza and until now the amount is not refunded and they are ignoring me .
                +1 photos
                Pizza Hut India customer support has been notified about the posted complaint.
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                Dear Abhishek,

                We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

                Link: https://fb.com/msg/pizzahutindia

                Regards,
                Team Pizza Hut
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                  E
                  Esha Chawda
                  from Borivli, Maharashtra
                  Jan 1, 2023
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                  Address: Nirman heights,Borivali link road, vazira naka, opp don bosco school

                  Order no. which was ordered on 31/12/22 and didn't receive the order for which the payment was already done online yet the app showed your order has arrived. I went to the outlet and was advised they had ran out for stock for onions and mushrooms. Called the customer service regarding the complaint and was promised a call back but didn't receive any instead was kept on hold for almost 2 hours.
                  Pizza Hut India customer support has been notified about the posted complaint.
                  View replies
                  Dear Esha,

                  We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

                  Link: https://fb.com/msg/pizzahutindia

                  Regards,
                  Team Pizza Hut
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                    A
                    Akka1001
                    from Dehradun, Uttarakhand
                    Dec 31, 2022
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                    Address: Dehradun clock tower

                    My money is deducted while my order not placed. Please refund my money.
                    +2 photos
                    Pizza Hut India customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer (Akka1001),

                    We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

                    Link: https://fb.com/msg/pizzahutindia

                    Regards,
                    Team Pizza Hut
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                      S
                      Srinivas Gembali
                      Dec 30, 2022
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                      Address: Chennai

                      Hello Team,

                      I have SBI credit card and have reward points, with that I have redeemed the pizza Hut e-voucher with, when I last time communicated with the pizza Hut, they informed that did not accept the e-voucher throughout India
                      Pizza Hut India customer support has been notified about the posted complaint.
                      View replies
                      Dear Srinivas,

                      We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

                      Link: https://fb.com/msg/pizzahutindia

                      Regards,
                      Team Pizza Hut
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                        T
                        Tenzin gyalpo la
                        Dec 27, 2022
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                        Address: District kangra , Dharamshala maximus mall , pizza hut

                        It's an complaint regarding the refund for the double payment due to the pizza huts double payment due to servers issues on their UPI I'd ...they said that it will be refunded back in 30 minutes but still havent came as its been a day now...the first payment was successful from my Paytm but the machine of swipe didn't receive the payment so they told me to do again with different UPI I'd for the reason of last payment will be refunded back automatically
                        +1 photos
                        Pizza Hut India customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer (Tenzin gyalpo la),

                        We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

                        Link: https://fb.com/msg/pizzahutindia

                        Regards,
                        Team Pizza Hut
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                          R
                          Raman Kaplish
                          Dec 27, 2022
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                          Dear Pizza Hut, i did not receive any resolution/not received call / not received communication from your side.. in the previous complaint you asked me to share detail on the FB link, I shared all detail there and also did a follow-up but I think I got some response like "will provide update very soon etc." More than one month passed..seems I m getting a response from BOT from FB link. Although I shared all details with time and caption subject ticket no, if you not interested in providing fair resolution please convey the same i will not do follow-up, and please do not mark this request as resolved without communication.

                          Dear all users, May I know if someone get a resolution from the Pizza Hut resolution team..As per my experience, they are making fun of the customer concerns.. Please, someone, update if they get any answer after the details are shared on Pizza Hut FB link.

                          Thanks!
                          Pizza Hut India customer support has been notified about the posted complaint.
                          View replies
                          Dear Raman,

                          We would like to get this checked for you. Please DM us your email id, mobile number and store details via given below link so that we can assist you further.

                          Link: https://fb.com/msg/pizzahutindia

                          Regards,
                          Team Pizza Hut
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                            R
                            raku2016
                            from delhi, Delhi
                            Dec 25, 2022
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                            Address: PH Pandav Nagar Mayur Vihar No P37/38, Phase 1, Pandav Nagar Mayur Vihar New Delhi - 110091 18002022022

                            Order #14689154.
                            A person named Sachin called from no. [protected] and refused to deliver at the following address - Flat 102, Tower 24, DDA flats, CWG village, Behind Akshardham temple, Delhi. He said that he would cancel the order. He said that I have to place order through Swiggy or Zomato. But he did not cancel the order till 6:57 which was the scheduled delivery time. Because of this I was not able to place another order. I also have not received my refund. I called person named Sachin called from no. [protected]. He did not pickedup calls. The hotline no. [protected] said there will be delivery. But this Sachin guy misbehaved over the phone. time is 21:05 pm. I have not still got my order. I need ny refund and compensation for harassment
                            Pizza Hut India customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer (raku2016),

                            We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

                            Link: https://fb.com/msg/pizzahutindia

                            Regards,
                            Team Pizza Hut
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                              R
                              Rajesh Kumar Salhotra
                              Dec 25, 2022
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                              Address: Dhakoli Zirakpur.

                              I have purchased 4 pizzas vide Inv, No. P[protected] from Dhakoli outlet, in Zirakpur Punjab on 25.12.2022 at 19.11 Hrs. I keep getting vouchers from SBI card for purchase from your outlets, but every time your product quality is getting poorer. The order was for Pizzas, but what is served was thick pizza bread base with minimal cheese topping. The hygiene was so poor that there was a hair in one of the Pizza. The number mentioned on bill i.e., [protected] was found to be switched off and matter couldn't be reported to them. Visiting your outlets in Zirakpur, Manimajra has always been a disappointing experience. The quality of your Pizzas is pathetic and now the hygiene has also gone. Further the outlet doesn't refund the remaining amount of the voucher but when amount exceeds the order, promptly ask for the payment. This overcharging shows the cheating character of your franchise.
                              Pizza Hut India customer support has been notified about the posted complaint.
                              View replies
                              Dear Rajesh,

                              We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

                              Link: https://fb.com/msg/pizzahutindia

                              Regards,
                              Team Pizza Hut
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                                M
                                MAYANK PRITWANI
                                Dec 23, 2022
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                                Hi, I made an order of Rs 492.46 at the Pizza hut outlet in kengeri satellite town, bengaluru, 560060 on 27/11/2022. The amount was deducted from my account but the order was not placed. I tried again but it failed. So in the total amount of Rs 984.92 was deducted. I got credited with Rs 492.46 of first payment instantly but the rest money has not been credited till now.
                                Please refund the money as soon as possible.
                                +1 photos
                                Pizza Hut India customer support has been notified about the posted complaint.
                                View replies
                                Dear Mayank,

                                We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

                                Link: https://fb.com/msg/pizzahutindia

                                Regards,
                                Team Pizza Hut
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                                  A
                                  amkalsi
                                  Dec 22, 2022
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                                  Hi, I made an order of Rs 250.95 at the Pizza hut outlet in Pavilion Mall Ludhiana on 15/07/2022. The amount was deducted from my account but the order was not placed due to "Response time issues". I tried again but it failed. So in the total amount of Rs 250.95 + Rs 250.95 was deducted with PTRN nos: 66279189 and 66278828. I was in touch with a person at the outlet who assured me that money would be back in my account within 14-21 working days which didn't happen.

                                  Refund my amount.
                                  +2 photos
                                  Pizza Hut India customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer (Amkalsi),

                                  We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

                                  Link: https://fb.com/msg/pizzahutindia

                                  Regards,
                                  Team Pizza Hut
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                                    A
                                    amkalsi
                                    Dec 22, 2022
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                                    Hi, I made an order of Rs 250.95 at the Pizza hut outlet in Pavilion Mall Ludhiana on 15/07/2022. The amount was deducted from my account but the order was not placed due to "Response time issues". I tried again but it failed. So in the total amount of Rs 250.95 + Rs 250.95 was deducted with PTRN nos: 66279189 and 66278828. I was in touch with a person at the outlet who assured me that money would be back in my account within 14-21 working days which didn't happen. Please refund my money back.

                                    Since Pizza hut is not doing anything since then, I request everyone who are in same situation please highlight this unprofessional behaviour of pizza hut team.
                                    +2 photos
                                    Pizza Hut India customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer (Amkalsi),

                                    We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

                                    Link: https://fb.com/msg/pizzahutindia

                                    Regards,
                                    Team Pizza Hut
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                                      A
                                      Ayyan74
                                      from Thrissur, Kerala
                                      Dec 21, 2022
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                                      I place an order and money deducted to sapphire foods through gpay but I didn’t get the order .ref number[protected]
                                      Pizza Hut India customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Ayyan,

                                      We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

                                      Link: https://fb.com/msg/pizzahutindia

                                      Regards,
                                      Team Pizza Hut
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