Pizza Hut India Complaints & Reviews

Visited PizzaHut (in PVP Mall, Vijayawada, India. around 9pm on 22th Sep 2022), with my cousin to have a pizza. We ordered an Veg supreme (1- Personal Double Paneer supreme & 1-Veg exotica) as a plan of 1PLUS1 offer which is currently on-going.

At the time of payment worker not considered the 1PLUS1 instead he generated the bill of eatery separate and charged us with 775 INR - on questioning he simply told we only take offer...

I have ordered veg pizza on 30/8/2022, but I was getting non veg pizza. So i have cancelled the ordered through customer care. I did not get refund of Rs 892. 5/- yet as it has been 25 days. I have also tried to customer care but didn't get support from there side.
Order no[protected]
If want to call me kindly call me in this no-[protected]...

With reference to the subject line, we had ordered veg meal pizza for two as we are pure vegetarian, and the staff had given us meal pizza, after taking it home and having it we found that they have given us nonveg pizza instead of veg one.
Date of incident- 23/09/22
Client No- 628950 - Deepak
Desirable resolution - Compensation...

I have ordered a combo today at Civil line, Prayagraj and the chilli flix container had ants in, I got to know that after I ate two slices and raise the concern to the staff but no one responded in a responsible manner... I am attaching the video with the same. Please help....

I ordered veg pizza and supreme garlic bread, but both were stale qnd smelly, u asked them to change but they serve the same and behaved rudely, my 5 year old Daughter got bowel pain and loose motions qfter eating a single slice, i want my amount paid + compensation for this otherwise i am going to complain in consumer forum, these franchisees are mqking fool out o[censored]s and playing with our health...

I wish to raise a complaint against delivery boy. During Date 18/09/2022 delivery of my pizza I was trying to make a payment. I asked the delivery boy to provide pizza huts account details. Pizza hut delivery boy provided me his personal number saying his phone switched off and asked me to make payment in the afternoon on his personal number. Date 19/09/2022 At night around 12:30 am the same guy started calling me on a repeated basis mentally...

I placed an order today and made the payment via Google Pay net banking. The amount is deducted from my account, but the order did not go through.
Attached are the screenshots. Please refund my money....

We ordered Veg tandoori pizza and garlic bread sticks, The service was worst. Taste was pathetic. It was not Upto parameters of Pizza Hut at all. I want my money back for the waste taste pizza I paid for. Order no PS[protected]...

I was trying to but pizza. Added to cart and it redirected to UPI and payment done. The money was deducted from bank but when I returned tonpizza hut app no order was placed and cart was empty. I need refund...

Dropdown on Pizza hut feedback page perfectly sums what we are feeling right now. Let me go through them one by one:
Hygiene: No idea what people did in kitchen, no comments from me
Hospitality: The delivery guy, Gyan became agitated as soon as I asked why he came with late order. Then, the manager, Ram, was not ready to listen and offered a replacement instead of instant refund despite late order. I will not wait for food for...

I had ordered pizza for take away and paid online via google pay, but while reaching the cafe, they responded that order is not generated and I had to pay again to get my order. In the 2nd time the order got generated. Now my first initial payment via google pay is bill and void for the Pizza Hut team however it is showing successful as per google pay

UP| transaction ID
[protected]
To: Sapphire Foods India Pvt...

I placed order on 6th sept 2022, i paid via gpay and amount was deducted from my bank account. But due to some technical error order was not placed. I called pizza hut customer care acc to them within 48 hours amount would be refunded but its been 4 days i have not received refund amount....

Order 11770045 received
From: Kanpur - Saket Nagar - [protected]
Delivered To: behind durga mandir, 124-A/622, Block-11, Govind Nagar, Kanpur KANPUR, Govind Nagar 208006
Expected delivery time: 8:23PM

I have placed this order on 28/08/2022 but when informed that this will take 2 hrs to deliver, I have cancelled it but still waiting for the money to be refunded despite of all the promises.

Regardsbr...

On 4th September 2022, while i was ordering pizza from official pizza hut app, my money got debited but order not placed.
Kindly help me getting my money back.
Attaching the screenshot...

I was ordering a pizza on 4th September 2022 and the money got deducted from my account but the order wasnt placed, the app froze and it didn't respond to my payment. Screenshots are attached below...

I placed an order yesterday and made the payment via Paytm net banking. The amount is deducted from my account, but the order did not go through.
Attached are the screenshots. Please refund my money....

Hi,

I placed an order yesterday and made the payment via Paytm net banking. The amount is deducted from my account, but the order did not go through.
Attached are the screenshots. Please refund my money....

Last night I ordered pizza form pizza Hut RT nagar banglore from swiggy and it's comes out to be worst order ever. It was uncooked .. Like eating raw maida and found hair in the pizza when I take a bit.. Order id[protected]...never ever order again from pizza Hut....

I ordered from pizza Hut RT nagar last night from swiggy and it's worst order I ever have.. The food was not cooked properly. It's like eating raw maida and I found hair in the pizza when I take a bit.. Order no[protected]....

I would like to raise a complaint against my order no 11620560.

Please note the order was placed around 8.40 pm and estimated delivery time was around 9.19 pm.

The food was not delivered until 9.30 so I made my first call to customer service number and was informed to expect a call back from service store.

Even after waiting for another 30-40 mins foods was not yet delivered nor did I get any call...