Poorvika Mobiles Complaints & Reviews

I have bought a power bank in perambalur poorvika branch - it stopped working in 2 days
When i went to replace it they are asking for the power bank cover but i don't have with me.
I showed the bill copy of my purchase but they are insisting to get bring the box

I have been following with the store more than 2 months but still the issue is not resolved

Theni old bustand opposite poornima showroom very very poor and worst service and response i am loss my redmi note 4 mobil original bill i am ask to showroom and i wil give th id proof and imei number 10days before but he not provide me duplicate bil many time visit the showroom but very very poor wrost response me andsome staffs used unwanted word and poor behaviour me

I have to register a complaint for which i have experienced, today evening in your hopes branch, coimbatore. Your store manager manikandan and samsung executive of the same showroom named srinivasan mis behaved, almost used bad words, worst eye contact with me. Kindly address this issue, which will definitely impact your sales and result in bad things aswell. Call me at [protected] for further details

I have to register a complaint for which i have experienced today evening in hopes branch of poorvika, coimbatore. Store manager manikandan and samsung executive of the same showroom named srinivasan misbehaved, almost used bad words, worst eye contact with me. Kindly address this issue, which will definitely impact your sales and result in bad things aswell. Call me at [protected] for further details

Name :e. A. Vimal

Purchase date: 31.07.17

Mobile type: samsung c7 pro

Mail id: vimal. Ea. [protected]@kct.ac.in

Purchased by : credit card-icici

As my screen needs to be replaced and since the spare part is not available with the samsung service center, they have agreed to replace the mobile even though the warranty period is already over by a month.

Since i lost the bill, i request to provide the bill to my mail - id

One of the worst experience i have in poorvika shop at tirunelveli. I visit shop and show my old phone and asked mi note 5 pro. They offered 3 thousand for my phone exchange. I accepted, they confirmed me to pay. I paid balance amount. After paid they saying that exchange amount will be 2000 only. It's a worst attitude with poorvika and i hate the the name and services. I never recommend anyone.. Good bye

Hi sir/madam, my name is suresh kumar, date of purchase[protected]. I bought xperia l2 black sony mobile in poorvika mobiles, coimbatore on above purchased date. I returned to mobile showroom for battery problem on[protected]. They gave to service center and they told the mobile is ready. But i faced the same problem. I told to replace the mobile. Mobile showroom refused to replace. They still saying it will be ready. Baja finserve deducted first emi from my account. Please do the needful

Dear sir/madam,

I have bought a redmi 4a mobile from poorvika mobiles porur branch.

I have lost my mobile purchased bill please kindly help me in getting la lost bill by generating a duplicate one.

Imei no 1 : [protected]

Imei no 2 : [protected]

Sn : 15665/1823835

Please send me the bill asap.

Since there is an issue in my bought mobile.

Hi.. I've purchased a vivo y71i mobile five days back due to my emergency need in near by poorvika... This fraud poorvika people gave me a software issue phone which is very slow, getting stucked in the middle and no apps are working in it..And customer care people tell me to raise a complaint on them directly if I ask for a replacement, please don't encourage this type of fraud poorvika store

Concern,

My friend had been visit to your Poorvika showroom, Chitra Complex, Chathram Bus Stand, Karur Bypass Road, Tiruchirappalli, 620002 on 26th Aug 2018 around 2 O clock. He wanted to purchase a Samsung Note 9 mobile phone with the financial help of Bajaj Finserve. He had also informed the counter sales man that he wanted to purchase the mobile phone as a gift for his fiancée.After checking the prices he found himself short of money and hence sought my help. I came to your showroom around 3 O clock to help him out with the required money. Due to unreasonable delay on the part of Poorvika and Bajaj Finserve staff, we were able complete the transaction by around 6 p.m. only. We made the payment and took delivery of mobile phone. Even after this, they still insisted on cheque leaf and payslip from my friend. My friend submitted the required documents without any questions.After all these, your show room staff along with Bajaj Finserve staff declined the transaction. They took back mobile phone from us and returned our money. We felt extremely insulted. Yet we did not make any issue out of it. We returned back to home forgetting the whole incident. The next day morning I got shocked on seeing a WhatsApp message from my friend. In that message my photo along with my friend’s appeared. It marked both o[censored]s as mobile thieves or brokers and warned all the concerned showrooms not to admit us to their premises. This is purely baseless illegal rumour spread with criminal intent of assassinating our characters. We do not question your right to decide on your sale transactions within your domain. But you do not have any right to spread baseless rumours affecting our characters. We strongly condemn this attitude and insist that severe actions be taken against the concerned staff of Poorvika / Bajaj Finserve. Further as you have caused serious damage already, the concerned staff should tender us unconditional written apology.

The management of Poorvika/Bajaj Finserve should take deterrent actions against their staff who spread rumours (calling them “thieves or brokers” ) about genuine customers like us.

Thanks & Regards.,
Sheik Maideen.M,
[protected].

Today i purchased a mobile phone readmi note 5 pro from your showroom at no.30, arcot road, opp meenakshi college, kodambakkam, chennai - 600024, vide your invoice no gsi/kdm/12287 for rs.15500/ and accessories vide invoice no gsi/kdm/12288 for rs.900/. The service by the sales promoter was very poor. He had raised invoice in my daughter's name, who was helping me to select the mobile phone, instead of my name. I am the actual purchaser and the payment has been paid by my credit card. My id proof ie pan card copy was taken. Immediately after noting the error i informed the sales promoter to correct the error or cancel the invoice & raise fresh invoice in my name to which he refused saying it is not possible. I raised the matter with the branch manager mr. Pushparaj, who too refused to help me. I am a chartered accountant and i know that cancelling and raising fresh invoices within the day or within the same month would not be a big issue. I am a chartered accountant holding gstin. As the invoices has not been raised in my name i am unable to take input credit of gst paid resulting in financial loss of rs. 1796/ i request you to kindly cancel the invoices and raise invoices in my name by mentioning my gst no. The scratch guard purchased at the branch and pasted by one of your branch staff has come out when i reached home ie within 30 minutes. The entire shopping experience is very painful. I hope you would take corrective action to uphold the market goodwill, reputation and brand equity of poorvika and retain a loyal customer and an ambassador of your esteemed chain of showrooms. Thanks.

I purchased a phone redmi 4 on 25.10.2017 from poorvika mobiles show room at p j n road, villupuram by cash. I missed the bill. My phone is some problem. I want duplicste bill for giving service centre. Modle :redmi 4 imei 1 :[protected] imei 2 :[protected] kindly send duplicate bill to my mail id :[protected]@gmail.com name :s. Asokan, villupuram. Mobile no :[protected] c

I have some problem in my phone and its under warranty, i need the bill to avail the benefit, i went to poorvika (From where i brought my phone) which is in phoenix, they told we need to mail to [protected]@poorvika.com, but they are very irresponsible, they are not even responding to my mails.

From the showroom they should have record who is buying phones from them, they can easily provide. They are making it complicated. Please help!

I have purchased a. Head phone at poorvika kodambakkam branch code invoice nogsi/kdm/11269 on 14th. August
As the head phone was not working, returned it on28 the. I was asked to come on monday the 20 the. When i went i was asked to come on tues day
When i rang up there was no proper response. When have small to theobile number in the invoice there was no reply eventhough the same was received. Kindly do the needful
I never expected such a poor service
Nagarajan
[protected]

I bought a mobile from poorvika.. And i lost my bill.. Now iam in chennai. Can i get the bill anywhere in nearby showroom or can u send me a copy to my mail.. [protected]@gmail.com
I bought mobile on june 9 2018, samsung galaxy a6 + payment mode cash.. I will get my bill from nearby stores any..in chennai.. My regesterd number in bill [protected]

Hi,

Poorvika hosur, near bustand, false information sales person, rude behaviour manager.

I went to poorvika to buy redmi 5a mobile, but a sales person attended me told that panasonic p100 has excellent battery life and its fast moving brand. He convinced me like anything for that purchase by giving false information. He said panasonic has polimer battery so even if it has less mah than redmi, it is battery backup is better than redmi. For selling that mobile, he said he has panasonic service center inside and he will take care of all complaints in panasonic mobile.

First day its self i identified that battery is no way good and clearly identified that i was cheated by sales person.

Within three weeks of that purchase, phone earpiece not working. Unable to receive or make phone calls with that mobile.

I went again to same poorvika mobile to ask about the false information that he have for the purchase.

Sales person keeps saying p100 battery is better that redmi 5a and he is saying usage may vary person to person. I agree that usage may vary person to person, but how come he could tell p100 battery is better than redmi 5a.

The sales manager involved during our conversation and said
1. Your mobile is not purchased from this store
2. Our sales man can give false information whatever to sell the product
3. All my sales man false information are verbal so you can do anything

He asked, are you a educated person, go and read the bill again. How come he can ask me that i am educated or not?

When selling the product, their words are humble.

After sale,
They would say the product is not purchased at our store,
They would ask you educated or not,
They give false information for sale,
They deny all after sale.

Beware of poorvika mobiles.

Is poorvika is a govt office or bank?Poorvika mobiles asking mob number mandatory.It is my wish as a customer to give my mobile no to you.Donot force me to give my mobile number for product purchase from you.

Their service is too bad.They are literally forcing me to give my mobile number even I ignore to give it.Atlast they are inputting any mobile number and generating bill.Is this is the good service.

I brought lg q6 mobile at dharmapuri branch on 06.08.2018 with the suggestion from the sales executive there. On the day i faced heating issues and mobile display also not clear.
Next day i went to poorvika mobile store and they suggested a software update with lg customer service center. But till now the manager, staff and service was very worst, not respect for the customer.
So kindly request you for exchange for another mobile at same price. I have mental stress plz consider my request letter.
Otherwise i take legal action regards..
Thanking you
Suresh

Sir.,
I was bought new mi note 5 pro 21/07/2018 in cumbum branch, after one weak mobile is in wanted death, 07/08/18 i give the mobile in showroom, the manager didn't correct and the solution, service and staff is very worst, not respect for the customer, pls give the correct solutions in my mobile, otherwise i take the legel action
Regards.,
M. Ayupkhan
[protected]

I newly bought Redme 5A (3GB+32GB) - Gold in poorvika chengalpattu - 603001 on 05 June 2018. This mobile having charge draining issue. while i am charging it will take 5 hours to complete the charge. It will drain on 4-5 hours without mobile data on even in sleep mode also charge got drain and switched off the mobile. With in 2 days i went to poorvika showroom they said they changed some setting and told me to check now and if have any issues come back. Again i went to the showroom they said unable to change the mobile they routed to customer care. And also i am not received any proper answer. Is this the correct way to handle the customer. They are saying this Redmi mobile have this issue we are unable to do anything. Within 2 days i was in the poorvika showroom so, poorvika show room will take the responsibility and change the mobile right like Amazon. They are wasting the days i think. I don't know what i will do next still i have the defect mobile in my hand. I am totally upset and tired for this mobile and poorvika showroom. I bought the mobile in poorvika instead of online purchase because i am regular customer of poorvika. Due to this incident i am very sad about the product and poorvika.