On 27th dec 2017, purchased a vivo y69 mobile from poorvika
mobile showroom, phoenix market city, bangalore. On 24th april 2018, lost the same near sambalpur, orissa, while travelling in bokaro exp. The theirf snatched from my wife's hand, through the window and ran away.
So did not want to buy another vivo (Sentimental reason).
However, when we went to poorvika
mobile on 10th may, closer to our location, inorbit mall, bangalore, the sales executive mr. Javed, convinced us to buy vivo y71, saying it is better than y69 (Wife had complaints regarding picture quality etc) and assured that we will not regret the decision. Even though y71 comes with 16gb rom, we still purchased the mobile and 32gb sd card for rs.11400. Mr. Javed installed the machine and the sd card.
As we were using, we realised that the apps cannot be moved to sd card at all. We went back to the shop the next day. Javed too checked and promised to give a solution. After that day, he was not present for few days (Domestic urgency).
We kept visitng the showroom and no one knows anything.
Today (16-may-2018) mr. Javed returned. He tried again, nothing happened. Now he is saying go to vivo showroom and get it repaired.
We felt cheated. Firstly, we were not interested in buying vivo. This guy made all the promises and after that he is shunting us..
As you know, the showroom will not take back the piece nor will replace.
We are stuck with a mobile, in which we cannot install many apps and so limiting the usability.
These guys cheat the customers by making false promises and sell their useless items at exorbitant prices.
I request you all to be very careful with poorvika mobiles
showroom. You too
Will get cheated easily. I also saw many complaints in this forum itself regarding them. Please be aware and avoid purchaing at poorvika
Poorvika Mobiles customer support has been notified about the posted complaint.