| Address: Coimbatore, Tamil Nadu, 641106 |
| Website: Www.poorvikamobile.com |
Dear sir,
I have purchased oppo a83 phone from your poorvika mobile store at coimbatore (Opponakara street) during april 28th using credit cards from axis bank. On purchase of the mobile phones, your people advised and assured that 5% cash back offers are applied and will be the cash returned back in my bank a/c within 90 days from the date of purchase.
So far, no cash is returned back to me. While asking about this in your coimbatore poorvika seller shop, so many times, they have told the cock and bull story and some other statements. They have also advised me to contact their head office at chennai. They have simply told to send mails to the above ids.
I kindly request you to follow up the same and to return 5% cash back as per assurance given by your people.
Expecting the follow up details to get 5% cash back offer from you as early as possible.
With kind regards,
N. Karthikeyan
[protected]
Sep 7, 2018
Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2018
Poorvika Mobiles Customer Care's response Dear Customer,
Thanks for letting us to know the issue.
Same has been forwarded to concern team, we will update you the status very shortly.
Sincerely Yours,
Customer Support
Verified Support
Aug 06, 2018
Poorvika Mobiles Customer Care's response Dear Customer,
Please provide the below documents to the following email id [protected]@poorvika.com ASAP.
1)Charge slip
2)Bank statement from the date of purchase to till date.
3)Registered mail id and phone no.
Customer Support
[protected]