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Poorvika Mobiles Complaints & Reviews

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Updated: Apr 21, 2025
Complaints 1170
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Poorvika Mobiles reviews & complaints page 38

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S
Satheesh Reddy Addala
from Bengaluru, Karnataka
Jul 5, 2018
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samsung j8//cashback////7

Address: Bangalore, Karnataka, 560078

Dear team,
I am buy a Samsung j8 mobile on July 4th date 2018 to your Poorvika showroom near JP Nagar branch
Your Poorvika showroom peoples confirming to me 5% cashback will come on HDFC Bank debit and credit cards and EMI under Samsung mobiles also will come cashback

But I am seen your Poorvika mobile offer pamphlet in the terms and condition its mention Samsung mobiles this offer it will be not applicable...
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Satheesh Reddy Addala
from Bengaluru, Karnataka
Jul 5, 2018
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samsung j8//cashback

Address: 560078

Dear sir,
I am buy a samsung j8 mobile on july 4th date 2018 to your poorvika showroom near jp nagar branch
Your poorvika showroom peoples confirming to me 5% cashback will come on hdfc bank debit and credit cards and emi under samsung mobiles also will come cashback

But i am seen your poorvika mobile offer pamphlet in the terms and condition its mention samsung mobiles this offer it will be not applicable...
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vm ananda kumar
from Jangaon, Telangana
Jul 2, 2018
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worst headset sold and service deny for replacement

Address: Madurai, Tamil Nadu, 625107

I had purchased a 💀 candy headset on 09 th may and it's got defective from past one week. I contacted poorvika customer care simmakkal madurai and they denied to replace the device and informed me to contact skull candy customer care. There is no response on phone and no response on mail. Both the companies cheated me 1000 rs.
What i have to do further....
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Muthus159
from Chennai, Tamil Nadu
Jun 29, 2018
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gift for purchased item is not issued even after 2 months

Address: 626124
Website: N/A

I have bought an oppo f7 mobile from poorvika sivakasi branch on 30-apr-2017, for that a bluetooth headphone is allocated by poorvika as a gift.. On that day there's is no stock with us and will intimate you once by stock availability and am following for that give more than 60 days still they are delivering the same response as stock not available...
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Nuba
from Taliparamba, Kerala
Jun 23, 2018
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delay in service

Address: Virudhunagar, Tamil Nadu, 626117

I purchased celkon 4g u feel in december for my official purpose. That mobile had lot of complaints for which i gave for service on 2nd of this month. They told it will take nearly 15 - 20 days to resolve the issue. But still i didn't get mobile.. When i ask about it at showroom, they telling that it will take one more week to resolve.. I really upset with the service given by you people.. Nearly it took one month to resolve an issue.. It's...
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rainpelham
from Chennai, Tamil Nadu
Jun 19, 2018
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need duplicate bill - nokia 1

Address: 600041

Hi,

I had purchased nokia 1 from poorvika mobiles, madipakkam branch on 28th april 2018. I require the duplicate bill copy since i had lost the original copy. Below are the details of the phone and my contact info.

Imei number : [protected] [protected].

Contact number : [protected].
Mail id - [protected]@gmail.com

Thanks.
Rajesh b
[protected]...
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Una bharri
from Vellore, Tamil Nadu
Jun 12, 2018
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mi redmi note 5

I purchased redmi note5 yesterday. The information provided regarding the phone by employees was incomplete and wrong. Even after complaing at the head office no action is being taken for the mistake. The information regarding camera was conveyed wrongly. There's no exchange policy. Consumers right to information is been exploited. Consumers court will be the final option if matter is not been solved for the unprofessional behaviour by the...
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sathish1124
from Avinashi, Tamil Nadu
Jun 11, 2018
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unethical behaviour-sales person sold defective phone (he did not showed me more than one phone)

Address: Thoothukudi, Tamil Nadu, 628104
Website: www.poorvikamobile.com

I went to poorvika mobiles store thoothukudi branch (Near vvd signal) 9/6/2018.
I asked to show mobiles under my rs.5000 budget. Sales person showed me only one mobile (Celkon ufeel 4g).. I asked for more mobiles but he told no more mobiles under 5000. He forced and sold me that celkon mobile.

This mobile is defective:
1) battery draining very fastly (Only lasts for 4 hours)
2) front speaker sound is very...
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Raaj King
from Bengaluru, Karnataka
Jun 8, 2018
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to get a lost bill

Sir i purchsed my phone last year from poorvika mobiles. I lost that bill copy. Now my phone is in some problem and i need bill copy to submit it to service centre. So i request you to provide me as early as possible. I'm trying to get bill copy from past few days but not getting. Please help me to get it. If you tell me the proper adress i will provide you all the necessary details. Please reply fast...
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Ramsingam
from Kangayam, Tamil Nadu
Jun 7, 2018
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my samsung galaxy handset missing

Address: 627753

I had purchased sumsang galaxy mobile on 24/01/2017 in poorvika mobile store room in sankarankovil.. By my debit card reference number is /439175/[protected]/. I missed my phone on 04/06/2017. But i forgot which name i was purchased... I searched whenever i know my places but still now didn't find out... So i want to rise police complaint now... So i need some details urgently.. Please help me..
1) whish name i purchased
2)...
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Rajeshtvr
from Chennai, Tamil Nadu
Jun 7, 2018
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wrong selling

Address: 610001
Website: Www.consumercomplaints.in

Yesterday i buy a mobile from thiruvarur poorvika mobiles that shop sales man was told me a mobile cast is rs. 2500. I have paid the money and finally i seen the bill he indirectly selling the memory card and ask me it's our shop compliment but originally mobile cast was rs. 1830. Its very cheap business method and customer was affected indirectly....
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Neha Jennifer
from Chennai, Tamil Nadu
Jun 5, 2018
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change of product

Address: Kanchipuram, Tamil Nadu, 603103

Hi team
Very disappointing with the ppl from kelambakkam branch
I have given my iphone to boost the battery and those ppl asked for the charger too and when i asked for the charger they gave me a different one which was not mine
Very cheap behaviour
I’m sure that they have took mine and replaced with old one
Wat kind off service u guys give
I didn’t expect this from poorvika people
Very...
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Ashwanth Ralston
from Chennai, Tamil Nadu
May 31, 2018
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purchased gionee a7 max for 2500 more than the price on flip kart

Address: Kanchipuram, Tamil Nadu, 600100

I purchased my gionee a7 max for rs 2500 more than the price on flipkart. Sales rep pushed this phone to me and i believed the fraudulent sales rep instead of doing my own research.

Gionee a7 max is sold for rs 7290 on flipkart. Poorvika sold it to me for 10k rs.

This is the poorvika:

No:6/21, valachery main road,, opp : sangeetha hotel,, medavakkam, chennai, tamil nadu 600100...
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Sumana John
from Bengaluru, Karnataka
May 24, 2018
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pathetic customer service

Address: Bangalore, Karnataka, 560048

I had purchased a mi band hrx edition on 11th april its hardly 45 days old. Now its not working. I had been to store in phoenix market city bengaluru i purchased at same place but the staff (Shrikanth) is very rude. When we buying sumthing from there they treat us very well b'coz they need sale but when we go for same product for service they treat us like begger!!! They need to understand b'coz we purchase they get paid!! Please train team...
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S_Ramesh
from Chennai, Tamil Nadu
May 23, 2018
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issues with the mobile bought at poorvika mylapore

Address: 600004

I bought a lg q6+ mobile at your mylapore store (Next to adyar anand bhavan) with the suggestion from the sales executive there. I cleared my doubt that by asking if there are any heating issues with the lg q6+ and the executive had said it has no heating issues. But i am facing heating issues and went to store and they suggested a software update with the lg customer service center. The lg customer service employee confirmed these phones...
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nandinianna
from Mayiladuthurai, Tamil Nadu
May 23, 2018
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display replacement

Address: Vellore, Tamil Nadu, 632004

Two weeks earlier, i had given my phone for repair in your showroom located in chitoor bus stand, vellore. The display had to be completely replaced for which they charged me 6000 rupees. Now, two weeks late i am still facing issues with the screen. As the touch pad does not work erratically with the entire phone freezing sometimes. The service which i received either way was extremely disappointing. The attendants were lackadaisical as well....
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Nikhil2810
from Kanchipuram, Tamil Nadu
May 22, 2018
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philips bass+she4305

Address: 631501

I have bought philips bass+ she4305 earphone from gandhi road branch, kanchipuram on 27 oct 2017. The earphone has a warranty for 6 months. The earphone is malfunctioning. Therefore i contacted the branch and gave the bill and earphone for claiming warranty. The attender have thoroughly checked the earphone and said that it is perfect for claiming the warranty. But a week he said it was damaged therefore warranty cannot be claimed. I don't...
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Vinodkumar N
May 22, 2018
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cashback offer is pending

Address: 560068

I purchased vivo v7 mobile 3months ago in banaglore poorivaka madiwala barnch. As manger said that time zero processing fee and zero emi after 15 day bill has genertaed and it show13% interest. I went the shop and showed the bill they said we're offering 900 cash back offer it will criedt to 60days so it covered that interested charge. Till now i not recived any cash back....
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Dharani chandrasekar
from Kottayam, Kerala
May 21, 2018
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money debited twice.

Address: Chennai, Tamil Nadu, 600069

I bought a mobile.. They ask me to pay downpayment of rs.3500.. I paid through my debit card.. My account has been debited. Then they said our swiping machine fault and they asked me to pay again 3500 by cash and said that debited amount will be credited to my account within 24hrs.. But the amout still not been credited... And they are response was worst... Which was the poorvika kundrathur branch...
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shivdukotne
from Bengaluru, Karnataka
May 16, 2018
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sold a defective / features less vivo y71 mobile

Address: 560066
Website: www.poorvikamobile.com

On 27th dec 2017, purchased a vivo y69 mobile from poorvika mobile showroom, phoenix market city, bangalore. On 24th april 2018, lost the same near sambalpur, orissa, while travelling in bokaro exp. The theirf snatched from my wife's hand, through the window and ran away.
So did not want to buy another vivo (Sentimental reason).

However, when we went to poorvika mobile on 10th may, closer to our location, inorbit mall,...
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