| Address: Chennai, Tamil Nadu, 600040 |
I purchased iphone 8 for 58, 000 in poorvika showroom, vellore on 14.04.2018. They informed me a cash back for rs: 8, 000 if purchased with hdfc credit card. After continuous follow up for 4 months i got a mail stating my cash back is 2, 146 so my mobile cost would be 55, 854. And emi cost would be 2, 137. So again the total cost is 58, 000/-. How come the cash back changed to rs: 2, 146/- instead of rs: 8, 000/- and the total cash back and mobile interest is been equalised to 58, 000/-. Even i contacted the showroom people they still saying that the cash back is rs: 8, 000/- only. I top up mails asking them this queries but still there is no proper response for my cash back. I am residing in chennai i bought this mobile at vellore. So i need to travel every time when i didn’t get reply for this mail. My total cash back amount of rs: 5, 863/- (8, 000 - 2, 137 emi cost i accept) has not been returned yet. I feel that they were completely cheated on me to buy mobiles at poorvika mobiles. Really felt bad and really had a worst experience in buying mobile here. Really felt annoyed in this issue. I would recommend people to be carefull with these kind of cash backs announced by these kind of companies.
Nov 18, 2018
Complaint marked as Resolved
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2018
Poorvika Mobiles Customer Care's response Dear Customer,
The mail forwarded to concern team, you will get update very shortly.
Sincerely Yours,
Customer Support