PVR Cinemas Complaints & Reviews

Hi sir, The show time mentioned in the entry pass of pvr lulu mall was 12:45 But the movie started only after 13:00 by showing commercial advertisements, they faked the show time to show the commercials The details of my ticket is showing below Movie : 2 countries (malayalam (u) Date: 28th december 2015 Time : 12:45 Row j seat 2 Nett :115.00 E. tax :23:00 Cess: 3.00 . chg: 2.00 Total: 143.00 Audit no. 6513864 Erial no. : 9018/4/2/[protected]/006659 9665/sr....

I have got a voucher of pvr cinemas from pokkt app, but the local pvr cinemas of guwahati rejects the claim of voucher, i have applied it in pvr app & desktop site but it fails. eventually i came to know that it can be redeem in the pvr ticket window. Voucher amount-300 Amount paid to pokkt-150 Coupon code-spxy*whd8 Order id : pkin[protected]ce0 Expiry date-31.01.2016...

Dear sir, I had booked the ticket to watch the movie Dilwale on dated 21 Dec 2015, 9 pm show PVR Empress City mall Nagpur.when I entered in the washroom to attend nature's cal to my surprise it was very dirty unhygienic and stinking.It seems that person on this job is not performing his duties properly. Kindly look into the matter and take action. Krishnamohan Rao email - [protected]@ yahoo.co.in...

Very very bad service and rules of pvr cinemas.
Have to pay such a huge amount for the movies and we have to sit there and watch all the useless advertisements for 45 minutes.
Please stop showing the useless advertisements....

Pvr rivoli -cp 20 dec 2015 Bajirao mastani I booked 4 ticket in star class n used my net banking for Payment but my ticket was not confirmed but amount of 1514.5 rs was deduced and session was expired before generating ticket I want my amount to be refunded I got this msg from my sbi net banking Transaction id IG0BDWGDL1 for rs 1514.5 on 17-dec-2015 22:30...

I had gone to PVR Dehradun today 15th December 2015 at 9pm to watch Fast & Furious 7 and the Executive Faizan refused to issue 2 tickets to us as there were no other persons for watching the show, the manager on duty Bhoopender was even more rude in refusing, this is digusting not expected from Indias biggest Corporate in Exhibition....

I have concern to bring to your notice about an incident which happened with me when I was in PVR, Phoenix - viman nagar to watch movie at 5th Dec 2015 -11:00PM. I was standing in the booking queue and a person came from my right and started cutting the queue. When told to follow the queue the person repeatedly pushed me and this entire incident is caught in pvr camera however there was no step taken to detain the person. There was...

I had booked a online ticket 4 tamasha movie at pvr ecx andheri west mumbai.
when v went watchman told 2 enquire wheather show is there or not as i[censored] pay the parking then it wont be refunded..v went to booking counter, they said it there, v paid the oarking and went upstairs.then after 10 mim. V came 2 know show is cancelled and money would be refunded online .but till now v have not got the ticket as well as parking charges.v have...

I had made an booking for a movie in pvrcinemas.in and unfortunately it has turned bad transaction its been nearly 2 weeks but still i haven't received my money back and whenever i mail to [protected]@pvrcinemas they mention that it has been forwarded to certain dept and money will be reverted within 3-4 days but still i haven't received any solution from the concerned department....

I used to be a regular patron of pvr cinemas but if you check your records, i was not there for many big releases recently at pvr just because of the reason that the there was a huge delay in starting the from the show time which went from 20 min to 30 min.

So i was in this show yesterday, to give pvr another try :
Spectre (u/a)
Pvr: mgf mall, gurgaon (audi 3), national capital region (ncr), gurgaon
12:10pm...

Hi,

Went for 11 am show on Nov 21. Told staff by twice getting in the queque to serve me popcorn which I purchased by paying 200 rs online. Told very rudely to go back to my seat even I was waiting at the counter during interval and I can't be served there as they don't have my size. Once I went back to the seat I was served smallest size imaginable which you get on ACT II cart for 20 rs. Their own bucket is priced...

It is not acceptable to not start movies on time.. Half an hour of ads!!!... We book tickets online paying premium of net charges just to save on queues but in the end we are tortured with a min of half an hr sometimes more for ads... It's absolutely not acceptable... Please respect everyone's time and make movie watching a good not irritable experience....

They are not providing the tickets in proper way they are blocking the in side and they giving the tickets to there friends and relation there are so many seats in green colour in display but they are not distribute the tickets and waiting for more than 20min in queue in ticket counter plz take action and give me the the reason for my problem i[censored] didn't take any action i will complaint to higher authartires...

While doing the transaction with pvr cinemas with my new kotak classic debit card which has an offer on saturday of buy 1 get 1, but when i enter my debit card number pvr says “offer is not valid on this cinemas. I have tried multiple times through desktop as well as pvr app but the result seems same. I guess pvr guwahati has not been in the list of offers applicable to kotak.

Waiting for a quick resolution....

It has been noticed that on early weekend shows, the seats/tickets availability of first 3 rows (Cheaper ticket, generally rs125/ - at pvr priya, vasant vihar, delhi closes instantly. It shows "sold out" both at bookmyshow and counter. But when checked during the show, the seats were all vaccant except few.
This means that pvr deliberately closes the first three rows seats booking without selling all of it and therefore...

On 22nd october we got movie ticket printed at pvr cinemas, phoneix mall bangalore we booked movie kanal a malayalam movie. After getting the ticket from pvr counter, we all our 4 family members including two senior citizens waited almost one hour in front of of the main entrance of the theatre. Later when we inquired they said that movies will start within 10 minutes, after when we inquired they say say so casually that movie is cancelled...

Non veg food being served to vegetarians deceptively at pvr cinemas (17th october 2015) : i went for a movie show this saturday and had the most horrible experience at a pvr owned food counter called 'chaat sandwich dimsum'. i had ordered a plate of veg dimsums but instead, i was served non-veg dimsums. On pointing it out to the staff, i was repeatedly told that i was mistaken and was being convinced by them that those chicken dimsums...

I watched the movie "Sicario" at PVR Forum mall at 9:55 pm on the Saturday 10th November 2015. The movie had foreign language audio consistently throughout the movie without out subtitle. I could not understand the movie completely. This has spoilt my movie experience, which is extremely disappointing after paying 300 rupees for the movie. I request you to refund my money. E-mail id: prasha.[protected]@gmail.com...

I booked 3 tickets for puli in 1st oct at pvr ripples mall vijayawada but the show was cancelled on that day. But till now no money was credited back to my account. I have written many mails to their company but there was not even a single response. But when ever i go to watch the movie at pvr after returning i'll definitely receive a feedback submission sms. The are interested in getting feedback but not at all bothering about customers...

PVR deducted twice for watching 'The Martian' at PVR Cinemas Bellandur Central mall, Bangalore on 5th Oct 2015 as first time it gave error & ticket not booked hence tried a second time and it was successful. However noticed two text messages & found two payments deducted for the same amount. Confirmed it on checking the bank account & found two debit entries & no reverse credit entry. Both debit entries were with narration as "To Transfer...