PVR Cinemas Complaints & Reviews

I have seen 3D movie today at PVR Naraina.I have paid 325 but movie was of Rs.300 n out of that I have paid 82 Rs as an entertainment tax .I have also paid Rs.25 for 3D glasses but again I have paid Rs.7 as an ent tax as I have paid the same in ticket value....

I had a disgusting experience today at PVR Kandivali. I had booked 2 tickets for my parents for gujarati movie Gujubhai, 7:30 PM show Row M Seats 6 & 7 . After my parents taking the seat as per the ticket, a couple approaches my parents and tells them that seats belong to them. Confusion getting worst over the seats one of your staff guy came over & asked for the tickets to my parents as well as the other couple. Then your staff guy takes...

I had a disgusting experience with PVR Surat today. Your staff is too dumb or they haven't got proper training. I booked 4 tickets of baankey ki crazy baarat gold class today. The area near the seats were very unhygienic. There was 'paan' spits and mosquitoes around our seats. We complained manager about it and after half an hour, all they could do was to spray an air freshener. As the show was houseful, we didn't had...

Phoenix kurla PVR cinemas . Very unorganized nd unprofessional.There were 5 counters, only 2 staff on duty. On asking the reason for why the other counters are closed we were advised to go online and book the tickets which was very rude.Expected some courteous reply but to our suprise she was very rude.Is this the way PVR staff works. Thanks Patel...

I tried to book tickets for "Baakey Ki crazy Baraat" but I didnt received my ticket after paying my money. I am very much disappointed and I felt a very bad experience with PVR cinemas. How can you fetch money without providing a ticket....

This great entertainment chain cancelled their 3D IMAX 11.20 am show for the movie the EVEREST on 16 sep 2015 in PVR - koramangla, Bangalore due to certain technical issues. They promised to refund the amount in next 6 working days. Till now I haven't received a simple mail on initiating the refund process. These people are taking their customers for granted....

I found the behaviour of the staff at PVR Cinemas Inorbit mall, Hyderabad to be very rude. Before entering the theatre, I was forced to handover my hand bag at the baggage counter (5th floor) because it had food. I displayed the Invoice to the security personnel to assure her that the food purchased was from the SMASH food court in the same floor as the PVR Cinemas, but my request was not rudely turned down. With much reluctance, I had to...

I ordered a cup of Cappucinno, in PVR koregaon park, Pune and I was surprised to see the the quantity of coffee.. It was below par (emptied the cup in 4-5 sips). Regretted to order it after seeing what I received because for the same price (Rs.100/-) CCD was offering almost twice the quantity (who's kiosk was right next to the PVR food counter) that PVR offered.. Request you to pls make it worth Rs.100/- or lower the cost, for such quantum....

This is very disgusting to say that normal drinking water is not available in the multiplex . I have compled to the Woking manager n he dint respond to this issue . Providing drinking is minimum curtsie of the multiplex please take action on this...

I had ordered a popcorn and I could not able to taste it. It had too much of salt and cheese. It costed us Rs.240 to waste the bucket full of popcorn. If maggi like test would have been done on this food, It would fail most of the prescribed limits of food quality metrics. My suggestion to customers is to have taste of items before ordering it so that we can save lot of money...

I have been to pvr cenimas in various places across india, but have never seen such substandard management and inferior service. I have visited PVR Cenimas in hyderabad central mall at panjaguta on 25.08.2015 with my sister.It was very special day for us as i was treating her for my first job.We have parked our vehicle in parking lot a and to elevator from L2, the elevator control panel didn't have some numbers on it and come numbers were...

Dear PVR, My Name is Lavan SJ, Contact No : [protected] Email ID : [protected]@gmail.com I had booked TIcket for Rangitha Rangi on the www.pvrcinema.com - Elements Mall, Bangalore on Friday 21st Aug 2015 for the Show on Sunday 12:50 PM. But I had not got my SMS. In my email inbox [protected]@gmail.com I had received a mail from [protected]@puvrcinemas.com as subject named : Bad Transaction I had tried twice. The process was unsuccessful I...

I am a steadfast customer of PVR Cinemas. We are 6 members in our family and we watch at least 2 movies a month together. I stay in pitampura so generally prefer to go to PVR PRASHANT VIHAR for watching movies. Here, security for viewers is at stake. There is no proper checking of tickets while entering. People enter the cinema hall in drunk condition. Usage of abusive language, eve teasing, fights among the decent family crowd and these...

Sir, I have booked 3 tickets for movie SRIMANTHUDU last Friday I.e on 7th August 2015. The transaction was successful but tickets not booked. I have waited for about a week for refund of money and it didn't come yet. I have booked tickets from pvr website only and from my SBI account and the reference number for transaction is [protected]IGOAMIJEY3 from my mail id: [protected]@gmail.com kindly look into the matter and refund the money...

Today on 13th August there was a show of movie drishyam in PVR cinemas panipat in Audi No. 2 Firstly the starting lights went off 10-15 mins late. Then after the Interval In this warm weather they switched off the Air Conditioner this was the main problem!! I hope you will help us!! We will be thankful to you!!...

Hi, By mistake I booked tickets of Cinemax Goregaon from PVR site as I thought I'll get tickets of PVR oberoi. Now there is no way given there to cancel tickets. Please let me know if there is any way to get refund as I have taken 5 tickets for PVR Oberoi again on same time. Amount deducted for 5 tickets is 432 and OrderID is : GORC[protected]. There should be a way to cancel tickets bought online. Thanks and Regards, Ankit...

Dear Sir, Refer to my complaint against lack of security cover for visitors of your cinemas. If you cannot provide security to your visitors than you have no right to run cinemas. A crowd of drunk peoples was creating problem to other but your cinema in charge and other security personal as missing to take action. Your management arrangements was very low other than a low level cinemas. In weekend families comes in cinemas for enjoy...

We had done booking with bookingno wxxj2t7.
But due to excessive traffic could not reached by the time show ended. Request pvr guys to transfer to some other show but they denied.
We want to know, if 4 traffic some one is unable to reach, shouldn't a mid way be found....

I was trying to book ticket online of pvr cinema subhash nagar new delhi on 23. 7. 2015. I didn't get any msg from pvr for ticket whereas amount has been detected from my account. When i asked to workers about that then they are not able to any help. Please help me out.
Shivam sharma
Mob - [protected]...

Hello there, I booked two online tickets for 9.40 am show on 23rd July. But, when we went for check in, the gatekeeper told us to come back at 11.00 am show as its 11.00 am booking. Then, when we checked in for 11.00 am show and movie was about to start, we were asked to come outside and told that our booking was for 9.40 am show which we had already missed due to stupid mistake of that stupid gatekeeper of your company. So, we returned...