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PVR Cinemas Complaints & Reviews

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Last updated Apr 22, 2024
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PVR Cinemas reviews & complaints page 114

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A
adity61
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad response from pvr

Address:New Delhi, Delhi

I made an online booking on pvrcinemas.com and the payment was deducted from my IOB net banking for Rs. 10001.12 /- but the pvr web site did not complete the transaction - it straight away took me to the home page after accepting the payment. The booking does not show in my account on their site either. They have no information about customer support other than an email address [protected]@pvrcinemas.com. Calling their number in Gurgaon...
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sixon
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Issue

Address:Ernakulam, Kerala

Hi, Iam attaching the details and conversions that from PVR customer care I didn't get any valuable revert from your side.need refund for the same. Regards, Sixon Nelson. Dear Patron, Greetings from PVR Cinemas!! We are most concerned regarding the case and apologize for our late rescue. We are actively working on your case and will be reverting to you in a few days. Kindly bear with us. Regards, PVR Cinemas [protected]...
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retheeshj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Collecting huge parking charge

Address:Chennai, Tamil Nadu

I never heard this type of bike parking chart ever.They are collecting 20 rupees for one hour and 20 for additional hours.As per the government rules they reduced the ticket fare so that they are equalizing the same amount in food and parking.

Kindly take strict action against this, then only middle class peoples can live....
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V
vmshenoy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gift card expired

Address:Bangalore, Karnataka

hi,
this is Manjunath.I have 2 gift cards(each worth Rs 500, total 1000rs) which i got as a gift coupon from my company through globoforce. I got this coupon sometime in July2013.I tried accessing it today, but says that card is expired. The problem here is that there is a date written with the marker on the card which says (23/12/13). The same date is written on both the cards, which i understand as the expiry date.If it is not the...
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Augustine Jose
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Movie Booking confirmation mail/message not received

Address:Ernakulam, Kerala

I booked for the movie 'Thira' at PVR Kochi, Lulu Mall for 11:00 p.m show. The amount was debited from my bank account. After logged into the PVR website in my account, the said transaction is not seen under booking history or current booking....
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A
anandra
from Pune, Maharashtra
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Phone got stolen from ticket counter

Address:Pune, Maharashtra

Hi I have booked below ticket (Booking Reference No.:PKOR[protected] )and watched the show at pvr. My phone got stolen from the ticket counter. I have given the phone to the guy who issue ticket and his name is ashraf. My phone was HTC incredible S ( worth 25000/-). They dont have shown me CCTV footage they said we don't have operator for the same. Can you please look into the issue ASAP? I want you to check CCTV footage as...
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sandeshjain007
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT REFUNDING MY AMOUNT FROM LAST 11 MONTHS

Address:Mumbai City, Maharashtra

I booked tickets online through pvr cinema application inn which many a times transaction got failed. i thought that amount would get refunded but it never did.I mailed them twice giving each and every single detail of the transaction but they arent replying now its mre then 2months no reply camed from their side Here am sending u all the detail which i forwarded to them: email which i forwaded to them: From: [protected]@gmail.com Received:...
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Vishal Bhutani
from Mumbai, Maharashtra
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wrong show time ticket

Address:Jalandhar, Punjab

my name is vishal bhutani.my contact number is [protected]. I went to PVR cinemas in jalandhar city buy a ticket but the person at the ticket counter prabhjot singh was buzy to talking his colleague and i asked for a ticket this show timing but he gave me wrong tickets bcoz of his careless behavior futher. I would live to inform that us senior staff member also didn't live to bother to help me out and misbehave....
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D
dipakgng
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUD MAHAGUN PVR STAFF

I want to let you know that i have send u the Ticket Pic which is manual done by PVR MAHAGUN STAFF . they gave me the manual ticket instead of computerized . they assure me that it will work in cinema cuz their computer is not working . i went for movie and then suddenly 2 guy came with ticket checker and PVR ticket checker told me to leave the seat bcoz they generated ticket for the same seat and same row. and after having argument they...
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AKHILESH GUPTA
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snacks Rate

Address:Chandigarh

Yesterday, I visited PVR Centra Mall, Chandigarh First Time with my family to watch the movie Chennai Express. It was surprise to see that the person deployed on the security are not allowing eatable items from outside. They told us that this is the company rule. You cannot bring any food stuff, Snacks or drinks from outside. Because the rates of Food Stuff at PVR Cinemas are very much hefty. They are charging 20 to 50 times more charges...
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deven96
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

movie ticket rates

Address:Uttar Pradesh

Inspite that the film bhaag milkha bhaag was declared tax free in uttar Pradesh on 1st of august 2013,,, PVR cinemas mahagun metro mall,, ghaziabad u.p,, did not cut down the tax rates on ticket ,, they took rs. 175 for one ticket on 3rd of august 2013 including rs. 70 entertainment tax,,, please take necessary action against it,,, and please make the extra money charged refund.....
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A
Ashaa Singh
from Jaipur, Rajasthan
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failed transaction

Address:Gurgaon, Haryana

i booked 3 tickets on last saturday, that is on 15/06/2013 costing Rs 684/-. the money was deducted from my debit card but due to some techical error, the tickets could not be booked. Since then its been almost 10 days and the money has not been debited back. and strangely there is just 1 customer care number which no one picks up.

What the hell is this. no information nothing, what kind of business is this. you simply deduct...
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A
ab14janu
from Ludhiana, Punjab
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PVR cinemas did not refund the money which they deducted

Address:Delhi

PVR cinemas did not refund that money which they deducted during transaction failure.that transaction took place on 05.06.13.i tried to contact many numbers of PVR regarding to this but they did not respond well.and its already around 16 days but i did not get my money back in my account.reference of transaction is[protected].my mobile number [protected] and email id [protected]@yahoo.co.in...
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G
georgeanuj
from chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal charging of money

Address:Tamil Nadu

Dear sir.
Yesterday evening myself and my friend went for a film in pvr cinemas at skywalk mall (hangover-3). I asked for 10 rs ticket but they told there is no 10 rs ticket. After that they told combo ticket 80 is available so i by that ticket.But the printed rate of ticket is 10rs. And there is no other details of further charges. I think this a big cheating...

......
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Rajesh Jain Arihant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor time management and maxisation of advt during breaks

Address:Mumbai City, Maharashtra

Show time for pvr is 10.40 pm
They start the gate entry by 11.05 pm
They want customers to wait and eat
Then they start advertisement and the actual movie starts at 11.20

During interval they showed again atleast 20 advertising
And then only on interference they started the movie

The movie got over at 2.20 pm
Are we not cheated by providing advertising to us during our allotted...
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Meenu Chawla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of Money from account but ticket not booked

Address:Delhi

Hi

Yesterday evening I was trying to book tickets of Yeh Jawani hai Diwani for 2nd June 9:20 AM show. I have done all the formalities .. secure payment also done then a page was appearing stating "Runtime Error" ... in the interim i got a sms from SBI Bank .. payment of 404.94 /- got debited from my account ... but my ticket wasnt booked .

Please check this immediately and get back to me
br...
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Kaushik.S
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund provided for Bad Transaction

Address:Bangalore, Karnataka

Dear Support,

I had booked 3 tickets at PVR Cinemas for a telugu movie on April 11th. Because of bad transaction, my money got debited but there was no ticket confirmation.
I have tried to call customer care many times [protected]/101 and mailed [protected]@pvrcinemas.com, no one responds for both. Till now there is no refund action taken by them.
Photos and mails are attached.

Please take immediate...
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Srisaila Goudar
from Bengaluru, Karnataka
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Money got deducted even though ticket was not confirmed

Address:Bangalore, Karnataka

I tried to book ticket for IRON MAN 3d showtimings:9:35 p,m in PVR cinemas,ORION MALL,Bengaluru on 26/05/2013 through Android Mobile app. PVR cinemas Though money got deducted i didnt get the ticket confirmation.I tried to contact PVR cinemas customer care no .[protected].they are not picking the call.I have mailed to [protected]@pvrcinemas.com .I didnt get any reply.Money i lost is 636 .My e-mail id is [protected]@gmail.com ....
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S
Shaunak
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad transaction and now no refund.

Address:Gurgaon, Haryana

I tried to book tickets to a movie online on pvrcinemas.com and right at the end moment it stated that booking failed. Money was credited to my card and was gone. I called my bank and discussed the issue with them and they gave me a transaction number for future reference.

Then I wrote to PVR using the feedback form on their site and received a reply back with a case number and the name of representative. The case ID is CAS-32773-N5W9T8....
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M
munira rangwala
from Chennai, Tamil Nadu
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No refund

Address:Maharashtra

I tried booking 4 tickets for PVR cinemas mulund, mumbai on[protected] for ek thi dayaan for 4:30pm show via net banking. Total of Rs. 720 was deducted from my account. There was a message shown on screen - Transaction failed. The person at the ticket counter at the PVR mulund assured that my money will be refunded within 7 working days. I would want to know till when the money will get transferred.

The transaction took place...
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