PVR Cinemas Complaints & Reviews

I paid money for movie online on 24.12.2014 at 6:50 pm at PVR Cinemas site. Money in my account was deducted but i got mail like bad transaction. Please look into my problem as soon as possible. Thanks & Regards E.Nagendra...

Hello I'm from hyderabad, yesterday that is the 22nd December my wife and I had gone to watch the movie PK for 10.35pm show at PVR cinemas hyderabad Central Mall, as usual the car parking was jam packed and there was heavy traffic to get into the mall, i asked my wife to go and collect the tickets so that i can park my car in the mean time.My wife went to the box office to collect the tickets and found that the place was flooded with men and there was no watch man to control the crowd and no proper line for ladies to collect the tickets she was horrified and wanted to take an elevator which was dam full again flooded with people. My pregnant wife had to climb 5 floor just to escape from the crowd to reach me, No proper ladies lines, No lifts, No watch man for women safety, I'm raising this issue with the local police station at Panjagutta, Its ridicules to go to a multiplex like pvr and face such issues. We have decided not to go to PVR never ever in our life. Making a pregnant women walk upstairs for 5 floors and no women safety at such a big multiplex chain is the last thing we expect. Wake up at least now and concentrate on women safety before its too late..

Dear Sir, I have seen linga movie in PVR cinemas phenix market city...The ticket price is 100 RS.. but the minimum snacks price is RS160 for pop corn.. As a family i spent around 400 rs for snacks where as my tickets cost RS 200/-.. Either they have to allow me to get snacks from outside or reduce the snacks price... its not affordable for a middle class people..please do the needful.

Dear Sir, PVR Latur doesn't arrange for Hollywood Movies. For those shows we have to go to Pune city and watch the shows. Could you please let me know why you don't release Hollywood Movies in Latur PVR? Appreciate your reply on [protected]@gmail.com BR, Aditya

I have booked tickets for the above mentioned movie in PVR Sujana mall ( Hyderabad) on 7/12/2014 for 7.35 PM show. Booking reference ID is WR24PDZ. There was a technical issue in the movie which had resulted heavy strain on our eyes. We had complained about it to the duty manager. He had restarted the movie once again indicating that there is a technical issue in the content of the movie. After 10 minutes the issue was still the same (Unresolved). Along with me close to 35 people have came out and had requested to refund the money back and have left the theater. My weekend along with family which was planned was screwed and also we have terrible strain on our eyes which we could not able to have our dinner. My son who is 10 years old is complaining about sever headache after watching for 15 minutes and had to immeditely call the doctor for medication which we are currently having it. In spite of my complaint with your duty manager Mr. Sharavan and Mr. Tirupathi both have tried saying that they would take it up with the higher authorities. My main complaint is because of your technical error we had spoiled our weekend and had to skip our dinner and suffering from heavy headache. Though refund was given to me. I had requested them to give it in writing the reasons for refunding the money. To which they had refused to give us. I would suggest you can see the footage in the CCTV cameras and take appriorate action and let us know how you would be able to compensate us for the time lost and the inconvenience that had occurred on our health. Regards, A S Murthy [protected]

I, Dhirendra Saini ([protected]), Allahabad, booked 9 tickets at 10 AM. Bank showed the payment was done successfully but PVR site showed there was some error in transaction. What should I do now ? Should I book new tickets? or the previous payment can be used? Tell me asap.

This is to bring in notice that the PVR Cinemas of North Country Mall Mohali NH21 have been forcibly giving away food coupons worth rs 80 with every ticket. On enquiring whether it is necessary to take the coupons along with the tickets they say yes it is compulsory. On further argument they let it go but most of times without even asking the customers they charge for the coupons. This has been noticed several times with me and once again today a elderly couple sitting near me asked me if even i had to pay for the coupons against my wish. I tried to find the manager bit i could not get any response from the staff. Also besides this the air conditioning system in summers is always a pain for you as if the hall is filled you easily find yourself sweating. This has happened twice or thrice to me. This thing needs to be taken care of and the staff should atleast ask before issuing such coupons or schemes. The manager should atleast bother about all these things instead of just taking things casually.

I have visited pvr cinemas vijayawada recently ... While purchasing the ticket the issuer is forcing us to buy choc on choclate bars Which cost us 10 rps extra and we dnt need it .it's a type of cheating so please recheck the issue for which it's not only causing trouble to your customers but also degrading ur value and ethics

I am a regular user PVR cinemas in Kochi Lulu Mall. I have seen the coffee quality has come down. Nowadays in the place of Aquafina which was sold at 40rs, they are giving Himalaya water of 70rs which is having an unpleasant taste and feels like buying petrol. I think PVR should start selling petrol too in the cinemas. We are not left with any options as there is no other option than buying it. There revenue keeps on increasing

Hi, Recently i went for Kill Dil movie at PVR, Empress City Mall, Nagpur, Maharashtra. My experience was very bad due to volume. In my opinion they just kept the volume at maximum level. and believe me I could not stay until finish since my ear's where in pain. I have measure sound level using android app and found out that it was flat 81dB which means that my mobile microphone was saturated and could not measure anything above 81dB. Please do some study on sound levels tolerable by average human ears. The sound level used by PVR is nerve damaging. I have been to cinema's of various countries in US, Malaysia, China and Taiwan and in my experience this the loudest i have heard which eventually forced to come out of theater. I am not satisfied with the quality of service provided and urge you to improve. Pankaj

sir i rajesh narain dhamejani had bought 500 movie money voucher from cinemax sion manager Mr Rakesh sharma and i being distributor for FMCG Companies had operated scheme in my market that means medical stores and given them free pvr money voucher but non of them accepted them saying that these code are not updated in our computers and some of them called me and i took help of rakesh sharma but after that also non of them have accepted please let me know what to do of coupons which are lying with me Rajesh [protected] / [protected]

hi this rajendra gupta from jublihills hyderabad, I was went pvr banjarahills mall for intersteller movie and i purchased veg roll on entry time and they give me spoiled one . I was recognised while eating and i was came out and asked them ... they called thiere manager ...i dont know he is manager or not because he came to me telling sorry sir .. just in a second i got that he consume the alcohol ..they didn't refund me as well ... such an worrest pvr

I bought three tickets vide serial number 6670/7/3/[protected]/00000099 show time 1.40 p.m date 6th Nov. 2014 & were as to pay Rs 20/- for choc on ( chocolate) which was 8 months old. I could see same things were pressed with other ticket purchasers. Since one ticket was free people did not resist not to buy. They sold me the same . I went to cinema in-charge to highlighted the issue. But before that I spoke to corporate office to clarify this force scheme they said there is no such scheme going on .Hence i realise the un-ethical practice is going on in VIkaspuri PVR cinema. They refund my money since I raised the objection. My only concerned that PVR Cinema having high reputation how come this unethical practice is being allowed. How many people were force to buying unwanted choclates under this free ticket sceheme. please take a strict action against those employees those have coniveyence with local vendor to push their product, I would like to have your feed back on your action taken Regards Ashok Kumar Sadhwani [protected]/[protected]

Respected Sir,
>
> Greetings !!!
>
> This is to inform you that I have been cheated at your company name by an employee of yours Mr Hemant Khushalani he has got me false appointment letters and false salary cheques from PVR. I am sending several mails which were mailed to me by I don't know really PVR or MR HEMANT himself creating false id's.
>
> I request you to please...

Dear Sir/ Madam, I am a regular visitor to your PVP complex for watching movies. I always prefer your complex for shopping or watching movies and was having a impression that yours is the best of all until this shocking incident happened. Accidentally due to my bad luck i have lost my parking ticket. Your people were asking to pay Rs 100 as fine for the loss of fine. Your parking staff namely Mr.Anil Kumar was acting as GUNDA which was supported by your floor supervisor Mr. Purna Chandra. For the loss of Rs 100 your own people were abusing us and making fun saying that if required you to the cinema hall and search the ticket every seat else you people stand here itself like beggars. When warned your people not to use all these abusive language they were smiling and saying that "we will talk like that only, We here see your people like our Hair (Abused in Telugu) and no one can stop us. They were again smiling and supported by your support staff. When warned not to use abusive language your staff threatened to beat us and said to go and complaint where ever we wanted to no one here can even remove one hair also from us, We will treat you like that only and will keep abusing. When asked for the complaint book they are telling this book is managed by us only and you wanted to complaint to us about us????? Point here is we are here to watch movie to spend some time so as to have some relaxation. We are working in Govt of India Enterprise and basically we are not here to make any issues. Paying 100 Rs is not an issue. But the point is 1) Is this the way you treat your own customers 2) Who are these fellows to use all abusive words. Dosent your training teach the basis mannerism of talk/ behave to the customers. 3) If your complaint books are being managed by your own support staff then why do you have it. 4) No way this kind of behavior is tolerable. 5) Who is he to threaten to physically beat us.??? 6) Dosent your management have some basic policy to control all these people. 7) Why the contact number of any of your manager is not available and there is no point in asking your support staff for the same. 8) After all these i really hope that necessary action is at-least initiated against your staff Mr.Anil Kumar and Mr.Purna Chandra. Please note that we really wanted this issue to get escalated in a big way so atleast your parking staff will learn a lesson or two from this. But then actually there is no point in hitting in their food. But the point is these abusive words and worst ever treatment cannot be tolerate at any cost. I even wanted to call the police and make a severe complaint against this. We are severely hurt by this Gundas attitude and behavior of your parking staff. Hope some severe Waring or necessary action is initiated against them. Waiting for the Justice. Your people at the parking dont even know the basic sense of how to talk to your own regular customers With Smiles j.kishore senthil raj

This Multiplex located on the main Godhbunder Road ( Thane) does not have basic Drinking Water availability for guests. They have located a small water storer ( which is not even covered) in their open Balcony & only provided one Steel glass by the side. When we approached the Cinemax Staff they did not entertain and shirked away from this complaint. They are only focussed on selling their chargeable food without even bothering for the basic Drinking Water hygiene and availability. The ticket rates are exhorbiant .The theatre does not even have a escalator in working condition. The exit pathway also has broken tiles and stairs without any lights. Strict Action needs to be taken on their negligence.

Hello Me and my family had gone for 9.20 show of haider at bhilai pvr. The management showed us post interval movie. After tthe movie ended they offered us to show the first half. After a lot of commotion they agreed to pay us back. Highly disappointed. A full evening ruined beacubeacuse of pvr. Worst experience ever

Hi, I have been sending mails and calling up almost everyday but yet my issue has not been resolved. I had pre-booked tickets for Khoobsurat.(pre-booking id PB138780) The option I had given for theatre was PVR Lower Parel, Mumbai and timings I had opted for were 20th September or 21st September, 7 pm show. I was told that before 24 hours I will be informed regarding confirmation. I paid 500 Rs per ticket, plus internet handling charges...

Dear Sir I had booked a ticket of mardani show 6:00 at pvr cinemas lucknow.I had purchased refreshment of Rs 240 from my credit card but message came 2 times at my mobile .Please discussed with your concern team members i am attaching the scanned copy of my reciept off purchased refreshment

Hi, I bought two tickets of evening show of PVR in Noida Spice mall. I directly went from office to watch movie. So I had my laptop with me. When i was entering in gate they told me that you cannot bring the laptop inside. I told them, please refund my tickets. They refused the same. I have spent money for watching movie and I have not seen they should refund money to me. What a poor Management. I have tickets with me. Please suggest. Shall I go to consumer Court for the same or is there any option available.Tickets no: 084807 & 08, Thanks Amandeep Arora