PVR Cinemas Complaints & Reviews

I had seen the movie today and requested the manager to please sell my tickets below who promised me to do so i saw the movie today at b6 & 7.
On 14-apr-2018, at 7:09 am, feedback wrote:

Thank you for choosing pvr cinemas
Dear punit kumar,
Your seats have been successfully booked through pvr cinemas website.

Pvr select city walk delhi
Hindi, (U)
(Atmos) october
br...

Hi sir/madam,

Unknowingly i have booked tickets for a wrong show @ pvr punjagutta.
Due to some emergency i can't take up that show so i request you to cancel the tickets and grant refund of my money
Id - [protected]@gmail.com
Contact no. [protected]
I have already sent the further details to your mail id.
Thanking you,
Sagiraju sai likitha....

Team,

This is rohit mohan from bangalore and i'd like to bring your attention about an incident that occured in pvr imax forum mall, bangalore on 7th april, 2018.

I booked a ticket for the movie pacific rim imax show at 2pm, in forum mall, koramangala, bangalore on bookmyshow. After traveling 20km, i found out that the movie was being screened at a regular screen (Audi 3). I spoke to the pvr team and they had...

I have booked 3 recliner seats at screen 2, pvr cinema, growel kandivali east. The seats were infested with the bugs. We were bitten all over. The matter was reported to the manager. Request look into the matter. Informatively, complaint also submitted through feedback form. Its hurt when you spent premium price but get very poor services.

Thanks...

I had booked three ticked for sajjan singh rangroot @ 160 each total amounting 480 from our credit card but amount deducted twice with rs 480 and 440 for the same i dont know why??
I need proper justification for the same else refund my amount i e 440 which even not a total for three tickets.
I have checked just now my cards transaction and found this error.
Show timing 12.30
Movie sajjan singh rangroot
Pvr...

We had ask for 2 coffee and a medium popcorn (Caramel) however we were given salted popcorn which we don't like. So when we had ask to change it to caramel the guy at the contour refuse to change instead reply back by saying that it can't be replace as the bill is already made so u need to take another order. And we have even ask to pay extra is its required still he didn't show concern for the customer which is so basic service. So overall...

I have booked 2 tickets in pvr cinemas panjagutta Hyderabad on[protected], I request to you those show was cancel by PVR cinemas please refund the money to my account.I paid 364 rupees for 2 tickets seat no D1, D2 for Telugu 22.40 pm show on 02.04.18.
I kindly request you to refund the money

Name: Anusha Pachimatla
Gmail Id:[protected]@gmail.com
contact no:[protected]...

I went for morning show 11.00 am at pvr - singapore mall, gomtinagar, lucknow on 25th march 2018. The boy selling tickets at the counter did not gave tickets and forced to buy food coupons of rs.100/- with each tickets. I told that i have fast of ram navmi today but he said that hall management has not allowed to sell tickets without food coupons. It is a very shameful act for such a big banner. Please look in this matter....

We have booked the imax ticket for ready player one on 29.03.2018 (Show time : 08:00 pm) for pvr logix (Imax), noida. Booking time : around 2:30 pm on 29.03.2018 via bookmyshow.

When we tried to book a few extra tickets, we found that the imax screens were not listed in bookmyshow website. We tried contacting the bookmyshow customer care. They said it has been taken down from pvr side. So we weren't able to reserve any more...

Hi team,
This is in regards to the movie show that i booked.
Movie - hichki
Venue - logix mall (Pvr), noida.

The concern is that with the show i bought nachos, which costs me rs.320, whereas the price that was displayed there at the lobby was rs.230 for the nachos and rs.10 for each dip. So, total it should be rs.250, and including 15% of tax it comes to rs.287.50.

The man who came to take...

Hi team,

I tried to book 2 tickets for 31 March 2018 at PVR:RK Cineplex, Hyderabad . I have mistakenly booked it on A (Front) row rather than at back rows (Inspite tickets being available at back rows) in some confusion. Could you please try to cancel those tickets and refund the money. Please help me out with this issue.

Movie Name : Rangasthalam
Show Time : 31st March, 2018 13:10 hrs
Seats :...

Hi.. By mistake i have booked 2 tickets on 30th march instead of 31st march at pvr arena mall in bangalore. My order id is order id : bare[protected]. Please cancel the ticket or refund my money so that i can book again on 31st march. I am trying to cancel from your website but i am not able to cancel it from anywhere. Kindly, let me know the solution as early as possible....

Hi... I have booked 3 tickets for movie raid in pvr noida 4.30 pm show. However by mistake i have chosen today's date 27th march 2018 instead of tomorrow when i wanted to see the movie. Can you please cancel the tickets or transfer them to tomorrow 28th march 2018 same time same movie. I am available on [protected]. Waiting for quick response. Regards... Sunil jain...

One hour of ad in a movie of two hours:
What is the policy for showing ads in the cinemas. There was a movie for two hours and you showed us ads for nearly 1 hour. The show was hichki, 10:55 pm 24 march 2018, pvr dt citi center, gurgaon where movie started at 11:30 pm and the approx 30 min of interval which had 25 min of ads???
Cinema had no answer to so many ads......

I went to a movie sonu ke tittu ki sweety at the ticket counter there was a girl sitting behind a booking window gave me 2 food coupon with the ticket, when i refuse to take them she forces me to take them and she said that "ticket will not be sold without it you have to buy these two with ticket because rates are low today.
Kindly look into this matter because their behavior was so rude and not customer friendly.
Name of that...

Even when you guys have so many counters for tickets, even then it's only one counter open most of the time. Being in que to buy tickets before time of 15mins, we are late for the show of min 20mins even after 15mins of advertisements and national anthem.

Who is gonna pay for this misused time, waiting zone and embarrassment???

Why do you guys misuse our time and money?

Waiting for answers....

Tickets should be given to those who wants to buy running movie and not to those who wants to see after 2 hours. Improve your service pvr vinayak allahabad. If this happens again no body will come to see movie in pvr after driving 20 kms. Yesterday me and my friend wanted to see movie at 5.30 pm but because of your staff we have to see at 6.15 pm. As they were busy in handling one guy who wanted to buy 6 tickets of raid but he was not sure...

Dear sir/mam,

Yesterday i have taken 2 tickets for kirak party and i given my debit card and he tried in one swipe machine it was not successful later on he tried in another swipe they ok. But after coming home i have seen two times amount got debited from account that is 352 once and 353 once

Pls follow through it pls refund it

Regards,
Anudeep...

Hi,

I have made a online booking in pvr grand mall, velachery, chennai on tuesday (6/3/2018). But the booking was failed and i was shown a message saying amount will be refunded. But it is been 3 days and till now i didn’t get the refund amount.

Below is the message for transaction details:
Thank you for using debit card ending 2653 for rs.462.38 in gurgaon at pvr20145 on[protected]:20:22:15
br...

Today i visited pvr cinemas of the surya treasure island mall of bhilai chattisgarh to watch the movie hate story four of show time 11:45am there the price of one gold ticket was rs 118 but i have to buy two tickets therefore the total cost becomes 236rs but they asked me 420rs by adding two combo coupons of 90rs each ticket but refused to by the combo coupons and requested to give only the tickets but they started forcing me to buy the combo...