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PVR Cinemas Complaints & Reviews

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Updated: Nov 21, 2025
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PVR Cinemas reviews & complaints page 89

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K
kashmishah
from Ahmedabad, Gujarat
Jun 17, 2018
Resolved
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Address: Pune, Maharashtra

Hi Team

We were entered into wrong screen for 5-10 mins and then realized, So after 10 mins we went to our actual show but they did not allowed us to enter for the show, we requested them many times but the person disrespected us and asked to purchase new tickets with the full price for the movie.

We need our money back or replacement tickets. I can provide the proof of purchase if it is required. My booking id is Booking ID WT2MXMC, I have booked my ticket from bookmyshow.
+1 photos
Jul 19, 2018
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
PVR Cinemas Customer Care's response
Dear kashmishah,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Feeling very hot at pvr - forum mall koramangala
PVR Cinemas Customer Care's response, Jun 19, 2018
Verified Support
Dear prathyush pradeep,

We request you to share your contact number and email ID on [email protected] for further assistance.

Regards,
Team PVR
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    शाहरूख खान साहब
    from Pune, Maharashtra
    Jun 15, 2018
    Resolved
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    Resolved

    Address: Latur, Maharashtra, 413512
    Website: Latur

    Respected sir,
    I have booked 4 tickets for race 3 18.45 show in pvr cinemas midc laturon june 15-6-18. I request you to cancel those ticket and refund the money to my account. I have tried a lot to cancel the tickets through pvr cinemas.com but i couldn't able to cancel the tickets. I paid 1020 rupees for 4 tickets seat no 14, 15, 16, 17.
    I kindly request you to relfund the money.
    Thanking you
    Jul 17, 2018
    Complaint marked as Resolved 
    PVR Cinemas customer support has been notified about the posted complaint.
    Jun 15, 2018
    Updated by शाहरूख खान साहब
    Respected sir,
    I have booked 4 tickets for race 3 18.35 show in pvr cinemas midc latur on june 15-6-18. I request you to cancel those ticket and refund the money to my account. I have tried a lot to cancel the tickets through pvr cinemas.com but i couldn't able to cancel the tickets. I paid 1020 rupees for 4 tickets seat no 14, 15, 16, 17.
    I kindly request you to relfund the money.
    Thanking you
    Verified Support
    Jun 16, 2018
    PVR Cinemas Customer Care's response
    Dear शाहरूख खान साहब,

    We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

    Regards,
    Team PVR
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      A
      ankurtaneja01
      from Surat, Gujarat
      Jun 14, 2018
      Resolved
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      Address: Gandhinagar, Gujarat, 382424

      Yesterday on 13th june i went to pvr motera (Ahmedabad) to watch movie with my family. During interval we ordered food that includes burgers, nachos and ice tea. The total amount was 880 which i paid through card. After that i was informed that they dont have ice tea so we took cold coffee and rest amount was refunded to me. But when i asked for bill the person said he will not be able to provide me the bill as there is a mistake. Still i agreed but when we opened burgers they were stale and smelling badly. When i complained the manager (Mr bhavesh) there was not ready to accept and said there is no problem in the burger. When i asked him that why they are providing the burger on its date of expiry he said"expiry se kutch nahi hota hai fresh hai aaj hi aaya hai". Since he was not ready to accept we requested some other people to just smell and tell him whether the burger is good. All of them said it is stale. But still no action taken. When i asked him to call some senior he said his senior is a lady and he will not disturb her at this time (11.15pm). We ordered food from pvr because we believed that quality is good and i can give it to my kids. Now because of this i feel harassed in front of my guests as they came from delhi and i took all of them for outing. I want my full money refunded as i have not received any bill and i want to be compensated for the harassment caused to me by their unprofessional behavior.
      Jul 15, 2018
      Complaint marked as Resolved 
      PVR Cinemas customer support has been notified about the posted complaint.
      Verified Support
      Jun 14, 2018
      PVR Cinemas Customer Care's response
      Dear ankurtaneja01,

      We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

      Regards,
      Team PVR
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        S
        spmakhija
        from Bengaluru, Karnataka
        Jun 12, 2018
        Resolved
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        Address: Pune, Maharashtra, 413801

        I am from pune police. I went to watch movie "veere the wedding" with my family on sunday, june 10, 2018 in audi1 at top most class @ 12:00 noon in pvr icon, pavallion, senapati bapat road, pune. There was a display for standing up for national anthem. Everybody stood up. But no national anthem was presented. There were 8 -10 different 8 to 10 ads & trailers were displayed. Everybody sat down. Suddenly after 5 minutes national anthem by its own & very few people were stood up. Its a crime performed by pvr. I brought to notice of mr. Pralay, the manager pvr cinemas. Kindly allow me to check once again whether the same practice is continued or not.
        Jul 13, 2018
        Complaint marked as Resolved 
        PVR Cinemas customer support has been notified about the posted complaint.
        Verified Support
        Jun 12, 2018
        PVR Cinemas Customer Care's response
        Dear spmakhija,

        We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

        Regards,
        Team PVR
        Hi my e voucher is not working while booking tickets it is showing invalid card no. And expiry date of card is 24 July 18. Please support asap.
        PVR Cinemas Customer Care's response, Jun 13, 2018
        Verified Support
        Dear Bharat Tyagi,

        We request you to share your contact number and email ID on [email protected] for further assistance.

        Regards,
        Team PVR
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          K
          Kajalgaur
          from Delhi, Delhi
          Jun 12, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110017

          We recently went to jurassic world movie at pvr imax select city walk.. Being an imax theatre it charged exorbitantly for a movie that kept stopping midway due to power failure. It was so frustrating. No one from pvr came to explain the situation also.. It created a sort of panic amongst the viewers as it was a late night show and many o[censored]s got so tired of their unresponsive and apathetic behaviour that we left the hall before the end.. If you pay for a movie 350 rupees that too even on a weekend you expect a beautiful cinematic experience not an awful one.. I would want them to refund our mivie and at least apologise for such kind of rudeness.
          Jul 13, 2018
          Complaint marked as Resolved 
          PVR Cinemas customer support has been notified about the posted complaint.
          Verified Support
          Jun 12, 2018
          PVR Cinemas Customer Care's response
          Dear Kajalgaur,

          We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

          Regards,
          Team PVR
          I watched a movie in pvr Elante, Chandigarh..11 45 pm show...I was unimpressed by the lack of Cleanliness inside the hall...the food items for the previous show were to be seen all over the tray tables...Not to mention the dust over the floor mats inside...kindly take necessary steps to make sure that these don't get repeated in the future...

          movie experience ruined due to interruption - Comment #3126425 - Image #0
          PVR Cinemas Customer Care's response, Jun 13, 2018
          Verified Support
          Dear R.NITHIYANANDAN NITHI,

          We request you to share your contact number and email ID on [email protected] for further assistance.

          Regards,
          Team PVR
          Yesterday i have booked 3 tickets o[censored]MA for 03/06/2018 at 1:30 pm in pvr avani kolkata. 653/- Rs. has been debited from my account. But still o did not get any tickets or confirmation.
          PVR Cinemas Customer Care's response, Jun 14, 2018
          Verified Support
          Dear Samrat Sardar,

          We request you to share your contact number and email ID on [email protected] for further assistance.

          Regards,
          Team PVR
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            D
            Deepa Thomas
            from Mannarakkat, Kerala
            Jun 11, 2018
            Resolved
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            Resolved

            Address: Ernakulam, Kerala
            Website: www.pvrcinemas.com/Kochi

            I had gone to pvr cinemas, kochi (Lulu mall) to watch a movie with my family 2 days ago. The movie was screened in audi 02. Unfortunately, the screening was frequently disturbed by music and dialogues from the adjacent movie theater whenever the music from this movie was not loud enough to overpower it. We have never experienced such sound leakage in this theater before and were quite disappointed. Kindly take necessary measures to resolve this problem.
            Jul 12, 2018
            Complaint marked as Resolved 
            PVR Cinemas customer support has been notified about the posted complaint.
            Verified Support
            Jun 11, 2018
            PVR Cinemas Customer Care's response
            Dear Deepa Thomas,

            We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

            Regards,
            Team PVR
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              A
              anshul kotecha
              from Gwalior, Madhya Pradesh
              Jun 10, 2018
              Resolved
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              Resolved

              Address: Raipur, Chhattisgarh, 492001

              I sourabh jain from raipur chhattisgarh
              This is very shameful thing i see today in pvr food court. I caught one of your team member is frying nonveg in veg section. I ask him what you are doing he says nothing when i force him to show he says this hi chicken. This is what you are doing with people making cheat with peoples. Do you have any answer? I[censored] do not call me within one day on this number ‭ (+[protected]‬ sourabh jain)
              I will give this information in new its my warning
              Jul 12, 2018
              Complaint marked as Resolved 
              PVR Cinemas customer support has been notified about the posted complaint.
              Verified Support
              Jun 11, 2018
              PVR Cinemas Customer Care's response
              Dear Anshul Kotecha,

              We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

              Regards,
              Team PVR
              Too pathetic in the sense of cleanliness, Audi 8 is very dirty n Stinky as it has crossed the all limits of dirt n stink.

              No show starts on time, always run late beyond 20 - 30 minutes. Do you have any common sense of business or just making public fool.

              If no action taken asap, I will surely spread it all over through social media.
              PVR Cinemas Customer Care's response, Jun 13, 2018
              Verified Support
              Dear Luvie Arora,

              We request you to share your contact number and email ID on [email protected] for further assistance.

              Regards,
              Team PVR
              This is very annoying that u show sooo many ads before the movie that it seems totally a wastage of time...this happens always yestrdy went for a movie timing was 8:05 n it started at 8:25 and even during interval ads took almost 20 mins...Kindly look into the matter n resolve.. we accept fr a great service from you people. THANK You..
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                S
                Sushikrishna
                from Hyderabad, Telangana
                Jun 10, 2018
                Resolved
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                Address: Hyderabad, Andhra Pradesh, 500008

                Hi,
                I came to watch the 8 05 pm show on 10th of june. Veere di wedding is an a certificate movie that requires anybody to carry an id. While the parents are ignorant of bringing the kids, what is management at pvr doing? How negligent can you be? These kids ends up watching such filthy content and it's your job to stop them from entering the screen! Your service is anyways always disappointing at pvr banjara hills from serving expired food to bad washrooms. You can't even control kids from watching a certificate movies?
                Jul 12, 2018
                Complaint marked as Resolved 
                PVR Cinemas customer support has been notified about the posted complaint.
                Verified Support
                Jun 11, 2018
                PVR Cinemas Customer Care's response
                Dear Sushikrishna,

                We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                Regards,
                Team PVR
                Want to resale it
                Veronica Jacob
                [protected]
                WFNNLL7

                pvr - banjara hills, hyderabad - kids allowed for veere di wedding - Comment #3125445 - Image #0
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                  C
                  chandni56
                  from Delhi, Delhi
                  Jun 10, 2018
                  Resolved
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                  Address: New Delhi, Delhi

                  We visited pvr ecx in chanakyapuri on 6/06/18.
                  Audi:3
                  Movie: parmanu
                  Showtime:11:10 am
                  No. Of tickets: 3
                  Booking id: wr8fk6k
                  Seats: n9, n10, n11
                  I went to watch to watch the movie but the movie was not played due to some technical reasons. The pvr general manager asked us to wait for 10 minutes saying that the problem will be resolved. Everyone kept on waiting and after 40 minutes of showtime and exactly at 11:38 he came and said that the movie will not be played due to some technical error. He said that they'll refund our money but the tax on ticket was not being refunded and due to the inconvenience caused we refused to take the refund.
                  I want you to compensation for it. Giving back the ticket money is not an appropriate amount of compensation as it is not just about the movie ticket price but also the parking that we paid for and our time that was being wasted by asking us to wait. I never though that you would treat your customer in such a way. I request you to look into the issue and find me an appropriate solution as soon as possible.
                  +1 photos
                  Jul 12, 2018
                  Complaint marked as Resolved 
                  PVR Cinemas customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 11, 2018
                  PVR Cinemas Customer Care's response
                  Dear Chandni56,

                  We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                  Regards,
                  Team PVR
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                    I
                    imrahulrawat
                    from Sirhind, Punjab
                    Jun 9, 2018
                    Resolved
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                    Resolved

                    Address: Ludhiana, Punjab, 141001
                    Website: www.pvrcinemas.com

                    We have visited pvr, pavillion mall, ludhiana today.
                    Audi : 4
                    Movie : veere di wedding
                    Show time : 05:30 pm
                    Row : f

                    The movie decleared 'a rated' but in our row 'f' there were 2 kids (Under 18).
                    We have informed to pvr staff about that and reconfirmed that is this allowed for under 18 to watch 'a rated' movie.
                    They clearly declined and go to audi 4 to check.
                    But they just go inside and came out without any action.

                    After tge movie, we again discuss with pvr staff that why you don't took any action.
                    The executive advised us to complaint on pvr website about that and said "they can't do anything in this."

                    Just want to say 2 things :
                    1. If there are rules, then apply for everyone. Otherwise don't create the rule book.

                    2. Also we have noticed that little kids annoy and create disturbance while watching movie.
                    Must take some action on it.
                    Jul 12, 2018
                    Complaint marked as Resolved 
                    PVR Cinemas customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 11, 2018
                    PVR Cinemas Customer Care's response
                    Dear imrahulrawat,

                    We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                    Regards,
                    Team PVR
                    Done
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                      S
                      Suneet k shrma
                      from Delhi, Delhi
                      Jun 9, 2018
                      Resolved
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                      सर मैंने paytm से हिन्दी भाषा मे जुरासिक वर्ल्ड की 5 टिकट ऑर्डर की। बुकिंग id MAHA[protected] महागुन मॉल वैशाली गाज़ियाबाद। सर गलती से इंग्लिश मे बूक हो गई मैंने मैनेजर puran vora से कहा आप हिन्दी मै change कर दो या refund करा दो इन 5 टिकेट को किसी भी date मे पर उन्होंने कोई मदद नही की ओर मेरा 5 टिकेट का पैसा वेस्ट हो गया हमने movie नही देखी किसी ने भी किरपिया आप हिन्दी movie की टिकेट दे या refund दे धन्यवाद॥
                      सुनीत कुमार mobile no [protected]
                      Jul 12, 2018
                      Complaint marked as Resolved 
                      PVR Cinemas customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 11, 2018
                      PVR Cinemas Customer Care's response
                      Dear Suneet K Shrma,

                      We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                      Regards,
                      Team PVR
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                        sameer dhawan
                        from Noida, Uttar Pradesh
                        Jun 9, 2018
                        Resolved
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                        Address: Gurgaon, Haryana, 122002

                        Worst movie going experience of my life. Had gone to watch jurassic world:fallen kingdom yesterday 08th june 2018, at 2030hrs lt with my family.

                        For the full duration of the movie the ac was not working.in spite of the repeated complains from most of the patrons, nothing was done to resolve the issue. Could see lot of people leave the movie hall midway as the temperature was unbearable. One expects a world class movie going experience when coming to pvr and especially after coughing up a a lot of money to buy one ticket.

                        If the ac was not working, the customers should have been informed & the show should have been cancelled and the money should have been refunded.

                        The above incident yet again proves that pvr is only interested in pocketing the money without any consideration for customer satisfaction.

                        Hope the management at pvr wakes up & smells the coffee. I would like to get a refund for the tickets (Inr 1902.12).

                        Capt. Sameer dhawan
                        Gurugram
                        [protected]
                        [protected]@rediffmail.com
                        Jul 12, 2018
                        Complaint marked as Resolved 
                        PVR Cinemas customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 11, 2018
                        PVR Cinemas Customer Care's response
                        Dear sameer dhawan,

                        Thanks for reaching out to us. This is to inform you that we have taken a note of your concern and will get in touch with you.

                        Regards,
                        Team PVR
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                          AnjuG
                          from Chennai, Tamil Nadu
                          Jun 8, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          Hi team,

                          I tried to book 8 tickets for 10-june-2018 at pvr phoenix, whitefield. I have mistakenly booked it on b (Front) row rather than at back rows (Inspite tickets being available at back rows) in some confusion. Could you please try to cancel or move those tickets to back rows. Still there are nearly 7 empty rows from last. Please help me out with this issue
                          Jul 10, 2018
                          Complaint marked as Resolved 
                          PVR Cinemas customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 09, 2018
                          PVR Cinemas Customer Care's response
                          Dear AnjuG,

                          We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                          Regards,
                          Team PVR
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                            saisrinivas.chowdary
                            from Delhi, Delhi
                            Jun 8, 2018
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 411028
                            Website: www.pvrcinemas.com

                            Hi team!

                            I booked ticket for 4dx at pune pvr at pvr website (For the first time in pvr web site). I booked ticket at 9:45 am, for the 10am show for next day. But accidentally (My mistake) the booking done for same day that is today.

                            I realized the same around 2 pm, when i receive message about review. I called customer care, if they can exchange the ticket to another day. They said not possible. Could you please check on possibility of moving the ticket to another day?

                            Booking id: wggpp67

                            Regards
                            Srinivas
                            Jul 12, 2018
                            Complaint marked as Resolved 
                            PVR Cinemas customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 11, 2018
                            PVR Cinemas Customer Care's response
                            Dear saisrinivas.chowdary,

                            We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                            Regards,
                            Team PVR
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                              Thiagus1979
                              from Chennai, Tamil Nadu
                              Jun 8, 2018
                              Resolved
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                              Address: 600042

                              I booked ticket at pvr velachery for jurassic world at 1.30 on 8 th jun 2018. But i got ticket confirmation from different location
                              Skywalk mall. Can u please look in to it. I biokrd for 805 dollars

                              I called multiple times to resolve but no response

                              Nobody went to movie. This is first experience booking online. I came from us and it is bad experience
                              Jul 9, 2018
                              Complaint marked as Resolved 
                              PVR Cinemas customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 08, 2018
                              PVR Cinemas Customer Care's response
                              Dear Thiagus1979,

                              We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                              Regards,
                              Team PVR
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                                Rosuro
                                from Chennai, Tamil Nadu
                                Jun 8, 2018
                                Resolved
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                                Resolved

                                Hi team,
                                I would like to cancel my tickets for kaala movie at velocity pvr cinemas, vellore on 8 june 2018.

                                I want to cancel and make refund. Kindly do the needful quickly. Details mentioned below.

                                Mail id :- sha.[protected]@gmail.com
                                Mob:- [protected]

                                Kaala on fri, 08 jun, 2018 22:30 hrs, at pvr velocity, silk mill, gandhi nagar (Audi 04), 4 seat (S): prime - f16, f17, f18, f19. Total amount-rs 765.52, booking id: wq38phg.
                                +1 photos
                                Jul 10, 2018
                                Complaint marked as Resolved 
                                PVR Cinemas customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 09, 2018
                                PVR Cinemas Customer Care's response
                                Dear Rosuro,

                                Thanks for writing to us. We will connect with you soon.

                                Regards,
                                Team PVR
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                                  R
                                  RR V
                                  from Mohali, Punjab
                                  Jun 7, 2018
                                  Resolved
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                                  Resolved

                                  Address: 122002
                                  Website: www.pvrcinemas.com

                                  I have booked 3 tickets on dated 07, 06.2018 on PVR Cinema website. Veere di wedding (PVR Ambience PAYTM IMAX)Gurgoan.
                                  Name : Rajiv Kumar Bansal
                                  M. No : - +[protected]
                                  Booking ID: AMBM[protected], Show time 11:45, Sheet number F9, F10, F11 reserved by PVR after booking. I have paid the money. 576 Inr.
                                  when we reached at the PVR we are shocked, The show has been canceled by the PVR ambience gurgaon. We have discussed with the manager named there Sumit. he said they will refund the money as it is. but they are not given us any email about the cancellation. we are in trouble about our money.
                                  Could you please help on it.
                                  +1 photos
                                  Jul 10, 2018
                                  Complaint marked as Resolved 
                                  PVR Cinemas customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 09, 2018
                                  PVR Cinemas Customer Care's response
                                  Dear RR V,

                                  We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                                  Regards,
                                  Team PVR
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                                    G
                                    from Mumbai, Maharashtra
                                    Jun 7, 2018
                                    Resolved
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                                    Resolved

                                    Dear team, as i had book the ticket in tamil instead of hindi... On urgent basis i got my office work.. Requesting you to cancell my booking and refund my money in my account... As when i trying to cancel the booking it was not getting cancel.. We want your co-opration and your process to speed up so i can book another time through net banking my email [protected]@gmail.com and my contact no-[protected].
                                    +1 photos
                                    Jul 9, 2018
                                    Complaint marked as Resolved 
                                    PVR Cinemas customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 08, 2018
                                    PVR Cinemas Customer Care's response
                                    Dear [protected]@gmail.com,

                                    We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                                    Regards,
                                    Team PVR
                                    Verified Support
                                    Jun 08, 2018
                                    PVR Cinemas Customer Care's response
                                    Dear [protected]@gmail.com,

                                    Thanks for reaching out to us. This is to inform you that we have taken a note of your concern and will get in touch with you.

                                    Regards,
                                    Team PVR
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                                      A
                                      Ashlesha Bagwe
                                      from Mumbai, Maharashtra
                                      Jun 2, 2018
                                      Resolved
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                                      Resolved

                                      Address: 400066

                                      I have booked the tickets for a show at pvr icon oberoi goregaon east (Mumbai) for 2nd june 2018, 7 pm show for the movie raazi. It was a wrong booking. I wish to book for the same show at the same location but for 3rd june 2018 instead of 2nd june 2018. I am unable to cancel my booking. How should i proceed further? My payment transaction is complete. I am a regular visitor at pvr icon oberoi goregaon east (Mumbai). Please help.
                                      Jul 3, 2018
                                      Complaint marked as Resolved 
                                      PVR Cinemas customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 02, 2018
                                      PVR Cinemas Customer Care's response
                                      Dear Ashlesha Bagwe,

                                      We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                                      Regards,
                                      Team PVR
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                                        Pooja Nautiyal
                                        from Chandigarh, Punjab
                                        Jun 1, 2018
                                        Resolved
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                                        Resolved

                                        Address: Mohali, Punjab, 140301

                                        Hello,
                                        I want to complaint regarding a serious issue.., for your vr punjab mall, mohali, punjab. No worker of yours ask for id for a a rated movie people are coming with thier 5-6 year old kids which is not nice and a matter of a legal issue i want to file a complaint regarding this so please do solve this asap and also small kids who are irritating inbetween the movie are also a big problem please find measures to solve this.

                                        Thanks
                                        A religious pvr gold card holder
                                        Pooja nautiyal
                                        Jul 3, 2018
                                        Complaint marked as Resolved 
                                        PVR Cinemas customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 02, 2018
                                        PVR Cinemas Customer Care's response
                                        Dear Pooja Nautiyal,

                                        We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                                        Regards,
                                        Team PVR
                                        Jul 12, 2018
                                        Updated by Pooja Nautiyal
                                        [protected]@gmail.com do contact me on this issue
                                        Verified Support
                                        Jul 17, 2018
                                        PVR Cinemas Customer Care's response
                                        Dear Pooja Nautiyal,

                                        Thanks for sharing your email ID with us. We'd request you to share your contact number on [protected]@pvrcinemas.com for further assistance.

                                        Regards,
                                        Team PVR
                                        Highly agree with the concern raised and feedback is appreciated.

                                        Also faced both the problems today and have logged the complaint.
                                        Hope, will get positive response soon !!
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