PVR Cinemas Complaints & Reviews

I have paid twice for the pvr cinemas loyalty membership in my name - sushruta reddy and still i havent received the membership. What is wrong?!

Each time i try to re-login, it still says i am not a loyalty member. I have paid the membership amount of rs 300 twice! I need a refund!!

The worst part is the company doesnt have a proper customer support whichj makes it hard to give a complaint for a resolution!...

Today I go for avenger infinity war in audi6 timing 5.20pm at pvr phonix alambagh lucknow... Bt the print n movie quality was worst... N the background is all over faded... I hv make a complaint to duty manager Mr Manoj at interval time.. Bt they people just hear n didn't do any thing.. This was my pathetic experience at pvr... Although people was also very disappointed in audi6. Is this the quality for which we go for movie with our family.n...

It's absurd. At times the amount of money we spend on food and beverages in the pvr cinemas exceeds the movie ticket charges itself. Government must have control over the movie ticket pricing and food charges. I'm quite aware of the sick entertainment charges that are implied. However, this public loot is unacceptable. Urvashi theatre, one of the oldest and even more comfortable cinemas also provide an outstanding movie experience. I really...

Right now i am watching 102 not out in your pvr nanded. I m regular customer of pvr nanded. Today no ac is working at all. No one is there to listen our complaint at cinemas. Please remove everyone in the screen is complaining and facing issue. Pvr has it's brand name. Please don't spoil it. Hope you will take it seriously

Thanks
Dr. Bharat jethwani
[protected]...

I already booked 3 tickets in back rows but by mistakenly i booked tickets in d7, d8, d9 also. I want to cancel them but unable to do it. Please cancel those tickets.
Please find attached ticket screenshot.
Movie : bharath ane nenu
Venue: pvr panjagutta hyd
Date: 05- may-01:45 pm

Order id: hydb[protected]
Please resolve the problem as soon as possible...

I ordered a food combo containing popcorn, coke and a veg burger. Bit i was totally disappointed, when i saw the actual burger.
They have shown burger full of vegetables and cheese in demo picture, but when u see it in actual, it is different.
They have charged rs 415 in which burger is almost for rs155.

Felt cheated after getting the product.
I will be taking this issue further so that they cannot cheat...

Respected sir,
This is to let your company know about a horrible incident that took place with me in infinty malad pvr cinemas.
I had gone with my family to watch avengers movie in the morning slot of 10.30. However i had a very bad experience at the security counter of your cinemas. Security guard mrs nazma khan who was on duty that so called shift behaved very arrogantly with me and my family as we had requested to know...

We went for a movie “avenegrs - infinity war” at 2:05pm on 28th april, 2018 at pvr anupam saket, delhi.in audi 2 the lights were on in between the movie for almost 20mins which caused inconvenience in watching the movie and it happened twice. We complained about it but the staffs didn’t respond. The action was taken after 20mins and we weren’t able to watch the movie. We paid 900 approximately for the movie but it was all waste...

Hi team

Unknowingly i and my husband have booked two ticket for avengers infinity war in tamil (
While searching for english) for 28th april morning 9 in pvr valachery. Can you please cancel this ticket as i could not find any options in website. If possible we are willing to exchange it with any tickets on weekends.

P. S. I seriously didn't hope brand like pvr don't have cancellation order in their website...

You have taken full money for your tickets but are showing movie with scenes cut from avengers: infinity war. I will be reporting this and further more will gets flyers printed for this which will say, you are taking full money for ticket but showing incomplete movie and have these flyers distributed all over delhi. It may cost me a little but, will certainly teach you a lesson and will hamper with your image. Either you can refund the money...

I would like to cancel my booked tickets for the upcoming film avengers: infinity war. I had booked the tickets on the date 24-apr-2018.
I request you for the cancellation and refund of my money paid online.

Location of the theater is pvr lulu, kochi, kerala.
Show is dated on 29-apr
Show timing is 07:15 pm
The order id is as follows: kocl[protected]

I kindly request you to do the needs....

When we wanted to go to a movie, we looked into bookmyshow and found out that the ticket rates were 118 rupees. But when we went to the theater to buy tickets, they charged us 200 for a ticket and gave us a combo with it, and when we asked for tickets without combo
They said
"we don't have any show tickets with out combo and i[censored] need to buy tickets with out combo, u can only do that online"
We asked them if they had...

Pvr always been worst when comes to stand for promise it does to customer. Always falls assurances and rude behaviour when questioned about the proper service.

I booked my movie ticket @pvr koramangala (Check the attachment), from your new updated website, where i had option of opting for food serving to seats before interval. I was not served food, when enquired during interval, the manager was busy in getting orders from...

Hi team,

I booked 7 tickets at pvr citi mall andheri (W) on 4/22/2018 for an april 27th shows. Turns out we won't be able to attend the movie as our friend wedding is on the same day. I have already booked tickets for the next day. I would request to kindly cancel this tickets for me. Do let me know if i need to provide any other information for the cancellation procedure....

I’ve booked 2 tickets at pvr cinemas, sujana forum mall. Instead of booking for one movie i’ve picked for other movie. Please help me with the cancellation of tickets and refund my money. I’ve searched for the cancellation option but there wasn’t any such option. And i’ve even tried calling to your customer care number. But there wasn’t any response. Please take this complaint and address this....

I have bought pepsi and popcorn at pvr elements mall, bangalore. The price was rs 410/-. But pvr employee charged me two times on my card. I saw in my card statement that the amount was deducted two times inatead of single transaction. This is not good. You better refund my money. This is so cheap of you guys to rob the customers in corporate disguise....

For every big hero movies at pvr cinemas hyderabad they are not selling tickets in box office by morning 10.30 they are telling sold out that is before day total tickets they are selling by online with extra charge, and in the canteen they are selling products at 5 star hotel charges so kindly solve this issue as soon as possible, and one more thing while going to movie they have arranged escolater and lift after the movie is over there is...

I’m keval patel. [protected]. I visit pvr cinemas on a regular basis. Two of your employees rajendra and gauri chand behaved unmannerly with me on 18.04.2018 when i was here to watch ‘blackmail’. Kindly see into the matter. It happened at cinemax suman. There were only 10 people in the theatre room and the two people caused a havoc in the theatre. I couldn’t enjoy the movie after that and am complaining on behalf of all the people...

Hi,

My name is harmeet and i am from mohali.
Yesterday (I. E = 17th april) i went to watch a movie in pvr cinemas in vr mohali. My show timing was 6:25, audi 6 and seat number g13, g14, g15.
I bought the tickets from the outlet out there and it costed me rs. 450/-.
I gave your associate 500/- and he was supposed to return me rs. 50/- back. Instead he returned me 2 candy boxes (Imli goli) worth rs. 10/-...

Hi
I booked two tickets in pvr forum, benglore, by mistake for 15/04/2018 10 p. M show instead of 16/04/2018.
Movie name : a quite place.
I am not able to cancel those tickets. I am not finding the cancelation option pvr app or website. Could you please help to cancel or reschedule that booking.

I am expecting a help from your side

My mail id:[protected]@gmail.com

With hopebr...