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[Resolved]  Razorpay — 8 suspicious transactions from my axis savings account

Address:Medak, Andhra Pradesh, 502319

Hi iam venkatramreddy yesterday 11th september 2019. At 14.34 time to 14.41
Their was eight suspicious transactions done from razorpay. I dont have any idea about it this transactions. So total money 18960 rupees got cut from my account. I have filed a case and i want to knw from ur side why this transactions has been done. My phone number. Ber is [protected]
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Oct 16, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2019
Razorpay Customer Care's response Hi,

We would like to investigate this. Please write to us at https://razorpay.com/support/#request with the transaction details along with your contact details and our team will reach out to you at the earliest.

Thanks & Regards
Team Razorpay
Complaint comments 
3 Comments

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Comments

Money deducted from google pay but tickets not booked from irctc .
The amount deducted was around Rs. 2517.
The transaction is still showing as processing in the GOOGLE PAY app.

Reply
Razorpay Customer Care's response, Sep 16, 2019
Verified Support
Hey Aniket,

Please provide us with your transaction and contact details over https://razorpay.com/support/#request. We will check the same and update you at the earliest.

Thanks & regards,
Namrata
I do payment in Loanfront loan apps by razor pay. Money will be deducted in my savings account.but, loan front says no payment receive in razor pay end. Plz refund my amount. Call me - [protected]
Reply
Razorpay Customer Care's response, Sep 18, 2019
Verified Support
Hi,

We see that our team has addressed your query on ticket with reference number: 721390. We are actively following up on this to bring this to closure. Please follow email thread: 721390 for further updates from the team.

Thanks and Regards,
Team Razorpay
Please share your contact no. or customer care no.
Reply
Razorpay Customer Care's response, Sep 18, 2019
Verified Support
Hi,

Please write to us at: https://razorpay.com/support/#request with your queries so that we can connect you to the right team.

Thanks and Regards,
Team Razorpay

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