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Updated: Sep 9, 2025
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Razorpay reviews & complaints page 114

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I
Imran@19
Dec 30, 2020
Resolved
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Misuse of Personal Data for Fraudent activity and cheating by Razor pay .
This letter inform you that there was two online transaction done with out of my knowledge from my phone pay .
Name- Imrankhan Sandhi
(1)Amount- Rs.30, 000 Time -7:26PM 17Dec20.
(2) Amount-Rs.1000 Time -7:30PM
17Dec20.
I would request you to give your serious issue and take immediate legel action on the crime of cheating innocent people.
Request you to thoroughly investigate these two transactions of amount (Rs.30, 000 and 1000) Return back to my account.
+1 photos
Aug 15, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Dec 30, 2020
Updated by Imran@19       Misuse of Personal Data for Fraudent activity and cheating by Razor pay .
      This letter inform you that there was two online transaction done with out of my knowledge from my phone pay .
Name- Imrankhan Sandhi
(1)Amount- Rs.30, 000 Time -7:26PM            17Dec20.
(2) Amount-Rs.1000   Time -7:30PM
17Dec20.
I would request you to give your serious issue and take immediate legel action on the crime of cheating innocent people.
     Request you to thoroughly investigate these two transactions of amount (Rs.30, 000 and 1000) Return back to my account.

Verified Support
Dec 31, 2020
Razorpay Customer Care's response Hi Imran,

In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

Best,
Team Razorpay
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    T
    Tanish Milind Mahale
    from Delhi, Delhi
    Dec 30, 2020
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    I have paid Rs.375 on 29th dec at Razorpay site for fastag but still not received any email confirmation yet. This looks like a fraud. Plz refund my money asap. Please see attached screenshot.
    +1 photos
    Razorpay customer support has been notified about the posted complaint.
    View replies
    Hi Milind,

    Thank you for your time on call. As discussed, a request has been raised on your behalf with the ticket ID [4809615] and the status of the same has been updated. For further assistance, feel free to revert back to the same email thread, we would be happy to assist you.

    Regards,
    Anas
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      D
      Dhananjay kadam
      from Delhi, Delhi
      Dec 30, 2020
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      I have payment Rs 500 money to OMG burse through razorpay but the company didn't respond any thing on refund so can u please check it and refund my money.
      +1 photos
      Razorpay customer support has been notified about the posted complaint.
      View replies
      Hi Dhananjay,

      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

      Best, Team Razorpay
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        D
        Dhananjay kadam
        from Delhi, Delhi
        Dec 30, 2020
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        I have payment 500 money to OMG burse through razorpay but the company didn't respond any thing on refund can u please check it and refund my money.
        +1 photos
        Razorpay customer support has been notified about the posted complaint.
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        Hi Dhananjay,

        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

        Best, Team Razorpay
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          A
          Arche
          from Delhi, Delhi
          Dec 30, 2020
          Resolved
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          Resolved

          Sir my acc was debited 25000 to Burse app through razorpay but i learned that was frauded abd i need to refund my money pls concern my issue and refund it
          +6 photos
          Dec 30, 2020
          Complaint marked as Resolved 
          Sir my acc was debited with 25000 to Burse app through razorpay but i learned that was frauded abd i need to refund my money pls concern my issue and refund it
          Razorpay customer support has been notified about the posted complaint.
          View replies
          Hi Arche,

          In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

          Best, Team Razorpay
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            M
            Muni.ch
            from Delhi, Delhi
            Dec 30, 2020
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            Address: Koratla jagtial tg

            Sir 14 Dec 2020 th 5500rs debited in my account rozorpay. Please I need to refund my money.
            Razorpay customer support has been notified about the posted complaint.
            View replies
            Hi Muni,

            Thank you for reaching out to us. Please help us with your contact details along with the transaction information here: https://razorpay.com/support/#request and do mention the ticket ref:4798910 . We will get in touch with you to discuss this in detail.

            Regards,
            Amith
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              V
              Vithu Pundkar
              Dec 30, 2020
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              Address: Akola Maharashtra

              Online apps platform omg bruse has given my 10500 rupees through the your company .I was paid this my because I was trusting your company dut sir this company (omg bruse) dose not return my money please help me sir . you do not help me . I was completed in a RBI Ombudsment platform
              +5 photos
              Razorpay customer support has been notified about the posted complaint.
              Dec 30, 2020
              Updated by Vithu Pundkar               Give me a my money sir
              View replies
              Hi Vithu,

              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

              Best,
              Team Razorpay
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                M
                Muni.ch
                from Delhi, Delhi
                Dec 30, 2020
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                Address: Koratla.dist:-jagtial. Tg

                Sir 5000rs debited in my account rozorpay (P2012141222385746987870). Please re send money to my account
                Razorpay customer support has been notified about the posted complaint.
                View replies
                Hi Muni,

                Thank you for writing to us. Please provide us the screenshot of the transaction along with your contact details here: https://razorpay.com/support/#request with ticket ref:4798910. So that we can get back to you with an update shortly.

                Regards,
                Amith
                Reply
                Muni.ch's [Complaint's author] reply, Dec 31, 2020
                Thank you sir
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                  V
                  viswa giri
                  from Delhi, Delhi
                  Dec 30, 2020
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                  Address: Chennai

                  Sir ..i have lost my money through a burse app .i have invested 5000 and i lost my money..now ma in troble plz help me
                  +2 photos
                  Razorpay customer support has been notified about the posted complaint.
                  View replies
                  Hi Viswa,

                  In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                  Best,
                  Team Razorpay
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                    M
                    Mnagaraj7
                    Dec 30, 2020
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                    Hi Team,
                    I have transfered 30 k to burse app. App is not working. I transfered 5k to burse app other time. I have receipts from gpay to razorpay. Iam attaching both receipts. Sir it's a big fraud managed by burse app. If you find you will be God for so many poor people. So many they are not complaining due to fear and ignorance. I checked upi id in razorpay support I got mail id to whom we transfered. PFA for reference. Please contact me on [protected].frankly saying I lost 23
                    k money. Please refund. Please help.
                    +4 photos
                    Razorpay customer support has been notified about the posted complaint.
                    Dec 30, 2020
                    Updated by Mnagaraj7                     Please update status or you can contact me on [protected]
                    Verified Support
                    Dec 31, 2020
                    Razorpay Customer Care's response                     Hi Nagaraj,

                    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                    Best,
                    Team Razorpay
                    Jan 08, 2021
                    Updated by Mnagaraj7                     We received email from [protected]@accountant.com.they are from customer complaint team. They sent one QR code. They are saying to transfer money for victim source verification. Got doubt. Checking with u they said arif khan. From ur team
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                      B
                      Bhupender Sharma5161
                      from Powai, Maharashtra
                      Dec 30, 2020
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                      Address: Modipuram meerut (u.p)

                      Hello Razorpay Omg Big Scam Made a Fool for Everyone Perosn and Took a Lots Money .And Also Took My Money 50k. Please take a action and refund my money and see my screenshot.
                      +4 photos
                      Razorpay customer support has been notified about the posted complaint.
                      View replies
                      Hi Bhupender,

                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                      Best,
                      Team Razorpay
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                        M
                        Milan bhuin
                        from Delhi, Delhi
                        Dec 29, 2020
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                        Address: [email protected]

                        Sir 55500/--- thousand rupees refunded kor dijiye pls sir my money refunded maa ka heart opparation hai paisa refunded kor dijiye pls sir mera mob no [protected]
                        +3 photos
                        Razorpay customer support has been notified about the posted complaint.
                        View replies
                        Hey,

                        At the outset we hear you and this is very sensitive to us. A dispute has been raised against the transaction and are getting it checked with the merchant from our end. A detailed mail regarding the same has been updated on the ticket ID:4809792. Please expect an update at the earliest. Your patience is highly appreciated in the interim.

                        Regards,
                        Amith
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                          S
                          Srimanta Sahoo
                          Dec 29, 2020
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                          Respected sir,

                          Seeking your help to return my money from omg burse
                          This is my phonepe transaction I'd :
                          P2012182106131312952363

                          Thanks in advance !
                          +1 photos
                          Razorpay customer support has been notified about the posted complaint.
                          View replies
                          Hi Srimanta,

                          In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                          Best,
                          Team Razorpay
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                            M
                            madhusudanmahato631
                            Dec 29, 2020
                            Resolved
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                            Resolved

                            Address: Gidighati, Gidighati

                            I have done payment on 20 Dec for omg burse app amount is 3000 transaction Id is [protected] but the omg burse is a fraud company...
                            Sir please help me . Sir please Please return my money
                            +1 photos
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Dec 29, 2020
                            Updated by madhusudanmahato631                             I have done payment on 20 Dec for omg burse app amount is 1000 transaction Id is [protected] but the omg burse is a fraud company...
                            Sir please help me . Sir please Please return my money

                            Dec 29, 2020
                            Updated by madhusudanmahato631                             I have done payment on 20 Dec for omg burse app amount is 1000 transaction Id is [protected] but the omg burse is a fraud company...
                            Sir please help me . Sir please Please return my money

                            Dec 29, 2020
                            Updated by madhusudanmahato631                             I have done payment on 20 Dec for omg burse app amount is 1000 transaction Id is [protected] but the omg burse is a fraud company...
                            Sir please help me . Sir please Please return my money

                            Dec 29, 2020
                            Updated by madhusudanmahato631                             Sir please return my money
                            Dec 29, 2020
                            Updated by madhusudanmahato631                             Please help me
                            View replies
                            Hi Madhu,

                            In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                            Best,
                            Team Razorpay
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                              S
                              Sambit keshari
                              Dec 29, 2020
                              Resolved
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                              Resolved

                              I'm unable to withdraw my money paid to omg burse. I know razorpay is a well reputed company . please initiate a refund for me for the below transaction id .
                              I'm sambit keshari behera
                              Transacation id[protected]
                              +1 photos
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              View replies
                              Hi Sambit,

                              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                              Best,
                              Team Razorpay
                              Reply
                              Sambit keshari's [Complaint's author] reply, Dec 31, 2020
                              Thank u for your reply, but my merchant that is omg burse isn't responding to me. Omg burse avoiding me to withdraw my money .please contact with omg burse or get me a refund of my deposited money
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                                5
                                5 STAR GAMING
                                Dec 29, 2020
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                                Resolved

                                Address: 4-29-A-19-12-2, INDIRA NAGAR, MADANAPALLE

                                Dear sir i made a payment through Razorpay To Omg burse but the company not responding for my Withdrawal or any refund... Plz help me to get my money back... Kindly check my transactions
                                +5 photos
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                View replies
                                Hi,

                                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                Best,
                                Team Razorpay
                                Reply
                                5 STAR GAMING's [Complaint's author] reply, Jan 2, 2021
                                Merchant not refunded any money and right now the site ran away
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                                  A
                                  AnilKum04356074
                                  from Powai, Maharashtra
                                  Dec 29, 2020
                                  Resolved
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                                  Resolved

                                  Address: Kumawat mahollha divrala ajitgarh sikar rajasthan, Divrala, Divrala

                                  Sir plz . Refund my money
                                  +1 photos
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Dec 29, 2020
                                  Updated by AnilKum04356074                                   Sir refund my money

                                  View replies
                                  Hi Anil,

                                  In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                  Best, Team Razorpay
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                                    S
                                    Sarmad khan
                                    Dec 29, 2020
                                    Resolved
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                                    Resolved

                                    Address: delhi

                                    Omg burse 6000rs transactions not refund my money i transactions through razor pay amound deducted but i not get refund money plzz help me for refund money
                                    +2 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    View replies
                                    Hi Sarmad,

                                    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                    Best, Team Razorpay
                                    Reply
                                    Sarmad khan's [Complaint's author] reply, Dec 31, 2020
                                    when my refund will complete plz tell me about that
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                                      M
                                      Mohan SA
                                      Dec 29, 2020
                                      Resolved
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                                      Resolved

                                      Dear sir/madam,

                                      OMG Burse scheme
                                      i am loss 6000 rupeye
                                      please refund my payment
                                      +2 photos
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      View replies
                                      Hi Mohan,

                                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                      Best, Team Razorpay
                                      Reply
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                                        M
                                        Mushtaq Ulla
                                        Dec 29, 2020
                                        Resolved
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                                        Resolved

                                        Address: Mumbai

                                        I already payment 5500 money to OMG burse through razorapay but the company didn't respond any thing on refund can u please check it
                                        +1 photos
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        Dec 29, 2020
                                        Updated by Mushtaq Ulla                                         I already payment 5500 money to OMG burse through razorapay but the company didn't respond any thing on refund can u please check it

                                        View replies
                                        Hi Mushtaq,

                                        Thank you for your time on call. As discussed, we have created a request on your behalf with the ticket reference number:4799082 and are getting this checked with the merchant from our end and have also raised a dispute for the transactions. Please expect an update on the same over same email thread shortly. Your patience is greatly appreciated.

                                        Regards,
                                        Amith
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