Razorpay Complaints & Reviews

Sir, i am the person who loss with the omg burse scam aboubt Thirty Thousand money is scam.They credit some money through the razorpay.sir please recover my amount sir please complaint Cyber branch about this fraud.My paytm mobile number is [protected].You can check your transactions by razorpay with this number which i have gave you above.Thanking you sir

Aug 8, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2020

Razorpay Customer Care's response Hi Vinay,

We tried calling you, but the call went unresponsive. Please provide contact along with the transaction details here: https://razorpay.com/support/#request. Do mention ticket ID [4799213], so that we can assist you on priority.

Regards,
Amith

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Address: Nellore

My Number [protected]
I am G.sandeep from Andhra Pradesh, Nellore district, I have added a payment Rs.31000. through razorpay to burse app, but I have not interested to continue please make refund to me for my personal .please do need full.

+2 photos

Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Dec 30, 2020

Verified Support

Hi Sandeep,

We tried calling you, but the call went unresponsive. Kindly raise a request here: https://razorpay.com/support/#request along with contact and transaction details. Please do mention the ticket ID [4799413], so that we can assist you on priority.

Best Regards,
Amith.

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Sandeep Rides's [Complaint's author] reply, Jan 3, 2021

Please refund my money

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Sr on 16th dec my acc was debited 5000 and 500 back to back to Burse app through razorpay but i learned that was frauded abd i need to refund my money pls concern my issue and refund it...

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My acc was debited RS 5000 and 500 through razorpay as that was frauded.

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Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Dec 30, 2020

Verified Support

Hi Jogesh,

Thank you for your time on call. As discussed, we have created a request on your behalf with the ticket reference number:4800038. Please help us with the remaining transaction details over same email thread, so that our concerned team will get back to you with an update soon.

Regards,
Amith

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I have done payment on 19 Dec for omg burse app amount is 5000 transaction Id is [protected] but the omg burse is a fraud company and not refunded my money and now the app is not working now.
I am feeling cheated so I want my money back through company or razorpay because razorpay allowed them and provide them flatform to do transaction. And if you are unable to give me refund so provide me the omg burse company detail on which you allowed them to do transaction.

+1 photos

Razorpay customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2020

Razorpay Customer Care's response Hi Surya,

Thank you for reaching out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the ticket ID [4800452] so that we can assist you on priority.

Best Regards,
Amith.

Jan 01, 2021

Updated by Surya7861 I haven't received money please you I think you people is also involved in this fraud. If you can't give me money so provide me the detail of omg burse

Jan 04, 2021

Updated by Surya7861 Please reply

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G

Gupta Ji Gupta Ji

from Delhi, Delhi

Dec 30, 2020

OMG burse fraud and online taken my money plz 🙏give me the money

Fraud done by omg burse company - Comment #3781721 - Image #0

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Sir / Madam mene omg burse app me 16/12/2020 ko 5000 rupye ka recharge kara tha jiska utr no. [protected] he omg burse app ab band ho gyi he plese mera balance refund kara dijiye mene razorpay par bharosa karke app me balane add kar liya tha

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Dec 29, 2020

Verified Support

Hi Rahul,

Thank you for reaching out to us. Please raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Also, mention ticket ID[4791795], so that our concerned team can assist you on priority.

Regards,
Amith

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R

Rahul-12

from Powai, Maharashtra

Dec 30, 2020

Please help soon

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Rahul-12's [Complaint's author] reply, Dec 30, 2020

My phone num7977450486

R

Rahul-12

from Powai, Maharashtra

Jan 3, 2021

Please help soon

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Address: Sir is compnay ka koi address nhi hai bs app log ke bharose pe hum razorpay dekh ke recharge kiye the

Sir omg burse application pe humne razorpay pe bharsosa krke recharge kr diya jb ki woh recharge mera accept kr liya jb mai apna paisa withdrawal kiya to paisa withdrawal nhi ho raha hai mera Pura paisa uspe 9800 hai jo ki usi me hai aur razorpay pe bharosa pe Maine recharge kiya sir pls..help kre aur use paisa refund karaye umeed hai sir appka company jarror paisa refund karayegi
Aur sir mera name pawan yadav,
Bank kjash, vedupar, kushinagar, uttarpradesh, 274409

+1 photos

Aug 13, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2020

Razorpay Customer Care's response Hi Pavan,

Thank you for reaching out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the ticket ID [4800537] so that we can assist you on priority.

Best Regards,
Amith.

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Dear Razorpay Team,
I had made a via your platform to one of your customer OMG Burse for online order grabbing.
I have found out that your client is a fraud and i want by amount refunded.
The transaction ID for the payment is as follows
ID: T2012201138370038969160

Razorpay customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2020

Razorpay Customer Care's response Hi Jithendra,

Thank you for reaching out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the the ticket ID [4800635]. Our concerned team will get back to you with an update at the earliest.

Best Regards,
Amith.

Jan 12, 2021

Updated by jithendragowdakmar My contact number is [protected].

Jan 12, 2021

Updated by jithendragowdakmar Dear Team, the ticket ID you have mentioned is not valid.
Please do the needful.

Or please send a contact number to contact you people..there is no response for the mail's

Jan 20, 2021

Updated by jithendragowdakmar You Razorpay guys are providing a fake ticket ID.
Are you guys just playing with your customers or do you seriously take the issues and solve the problems?

The ticket ID sent by you guys are not valid. If should be of 8charachers but you have sent 7numbers...doing this in purpose ?

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J

jithendragowdakmar

Jan 12, 2021

Dear Team, the ticket ID you have mentioned is not valid.
Please do the needful.

Or please send a contact number to contact you people..there is no response for the mail's

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Sir / Madam mene omg burse app me 18/12/2020 ko 5000 rupye ka recharge kara tha jiska utr no. [protected] he omg burse app ab band ho gyi he plese mera balance refund kara dijiye mene razorpay par bharosa karke app me balane add kar liya tha

Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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M

mohmmad mahboob

from Delhi, Delhi

Dec 29, 2020

Sir / Madam mene omg burse app me 18/12/2020 ko 5000 rupye ka recharge kara tha jiska utr no. [protected] he omg burse app ab band ho gyi he plese mera balance refund kara dijiye mene razorpay par bharosa karke app me balane add kar liya tha

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Razorpay Customer Care

from Delhi, Delhi

Dec 29, 2020

Verified Support

Hi Mehboob,

We apologize for your inconvenience. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details. Do mention ticket ID [4791538], our concerned team will look into this on priority and provide you with an update at the earliest.

Regards,
Anas

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Address: [email protected]

Hello sir
I have done my mistake duplicate transaction with same amount.
1st amount 8000 paid at 25 dec 2020, but that show overdue, by mistake I paid 28dec 2020 amount 8566rs with overdue amount plz check and plz refund my 8655rs. I attached both transaction screenshot for your reference. Hope you will understand my problem and work for that. Thank you. My contact number is [protected] and working mail id is:- [protected]@gmail.com.
I waiting for your reply and I hope will you solve my problem immediately..

+2 photos

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2020

Razorpay Customer Care's response Hi Ratan,

Apologies for the inconvenience. We have notified our concerned team regarding your query and they are diligently working on your issue. Please expect an update on ticket ID [4793326] at the earliest. Your patience is highly appreciated while we resolve this for you.

Regards,
Anas

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Address: Building no 14

Hello,

I have recharged money thru razorpay in an online app called OMG burse and paid a total of 160000. The payment gateway is razorpay. Which is a trusted one. Now the payment is been stopped. Requesting for a refund. Please look into this. All the payments have been done thru razorpay.

Regards
Aruna

+6 photos

Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Dec 30, 2020

Verified Support

Hi Arunaroop,

We are sorry for the trouble you are facing. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention ticket ID [4800450] so that we can assist you on priority.

Regards,
Anas

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Address: Aloosa bandipora

Sir actually i had recently invested 5500 in an online app Amazon Burse and that app cheated me by stopping the withdrawls plz help me to get my money back plz help sir as i am a student i cany bare this loss plz I beg u sir plz help me out

+1 photos

Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Dec 29, 2020

Updated by munazirshafi In first transition I payed 5000 and in 2nd I payed 500

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Razorpay Customer Care

from Delhi, Delhi

Dec 30, 2020

Verified Support

Hi Uzma,

Apologies for the inconvenience caused. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4800149] so that we can provide you with an update at the earliest.

Regards,
Anas

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Sir / madam mene 5000 Rupye 18/12/2020 omg burse app me recharge Kiya tha jiska UTR no.[protected] he omg app Valo ne Bola tha is app me recharge Karne se roj income hogi ab is compony ne app band Kar diya he please refund Kara dijiye 5000 Rupye

Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2020

Razorpay Customer Care's response Hi Mahboob,

We are sorry for the trouble you are facing. A request has been raised on your behalf with the ticket ID [4799630]. Also, a dispute has been created against the transaction. Kindly allow us some time, our concerned team is working on your issue and will come up with an update on the same email thread at the earliest.

Regards,
Anas

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L

LimbuAnzel

from Delhi, Delhi

Dec 30, 2020

I have invested rs 40000 I have no idea . What should i do now??

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L

LimbuAnzel

from Delhi, Delhi

Dec 30, 2020

0MG FRAUD hain plz hlp

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I am done payment but i not collect renew licence.
plz co operate me and sent refund me.

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Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Dec 30, 2020

Verified Support

Hi Apeksha,

We are sorry for the inconvenience caused. Our concerned team is looking into your issue and has provided an update regarding the same on the ticket ID [4789577]. For further queries, feel free to revert back to the same email thread, we will be happy to assist you.

Regards,
Anas

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Address: #35 vittla nilaya jaykumar layout konanakune

Sir
I my team I will pay up to 140000 thought razor pay company to burse app but now burse company was close what about my payment

+7 photos

Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Dec 28, 2020

Updated by Swetha girish About burse app

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Razorpay Customer Care

from Delhi, Delhi

Dec 30, 2020

Verified Support

Hi Swetha,

Apologies for the inconvenience caused. Kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Do mention ticket ID [4799269} so that we can assist you on priority.

Regards,
Anas

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I ordered 2 items from superdry.in and paid through razorpay on 17th dec but then cancelled it immediately, since then i m waiting for the refund..
As its been more than 10 days now, i would want my money to be reflected back in my account asap

Order id - Order #FY5FDAE1C601C59453D6

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Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Dec 30, 2020

Verified Support

Hi Gaurav,

Apologies for the inconvenience caused. We are just a payment gateway facilitating merchants with online transactions. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention ticket ID [4799211]so that we can assist you on priority.

Regards,
Anas

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Address: Arun premkumar ,

Sir I'm pay the amount in omg application, this time omg app is not open I pay in your company though my total amount in 9500, my transfer history is add
Sir your company is best and good my request sir plz refund my account amount sir plz help me sir my request sir plz

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Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Dec 30, 2020

Verified Support

Hi Arun,

Thank you for your time on call. As discussed, we have raised a request on your behalf with the ticket ID [4798946]. A dispute has been created with the merchant regarding the transaction and our concerned team is diligently working on your issue. Kindly update at the earliest.

Regards,
Anas

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Address: 922, Ava's Vikas colony, rishikesh, distt.dehradun, uttarakhand, India

I have applied for fasTag of my car regn. No. UK14E6235 and an amt.of rupees 375 paid through Google pay but neither my car regd. Nor amt. Paid by me refunded.

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Dec 29, 2020

Verified Support

Hi Saxena,

Thank you for reaching out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact details and transaction id. Please do mention the ticket ID [4790645] so that we can assist you on priority.

Best Regards,
Amith.

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Sir I am sending money in rozerpay throu but not in my account mony recvied please send my mony

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Razorpay customer support has been notified about the posted complaint.

Dec 28, 2020

Updated by Harshada Sahastrabuddhe Your company and application of trust but my payment not recvied

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Razorpay Customer Care

from Delhi, Delhi

Dec 29, 2020

Verified Support

Hi Harshada,

Apologies for the inconvenience caused. We have raised a request on your behalf with ticket ID [4790573] where, a dispute has been raised with the merchant regarding the transaction. Our concerned team is diligently working on this and will provide an update at the earliest. Your patience is highly appreciated in the interim.

Regards,
Anas

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I am j.joel from Andhra Pradesh, chittoor district, I have added a payment Rs.31000. through razorpay to burse app, but I have not interested to continue please make refund to me for my personal .please do need full.

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Dec 28, 2020

Verified Support

Hi Joel,

We are extremely sorry to hear this. Kindly drop in a request here: https://razorpay.com/support/#request with your contact & transaction details.
We will get back to you with an update at the earliest.

Regards,
Amith

Razorpay Complaints & Reviews

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Razorpay reviews & complaints page 115

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Debited from my account through razorpay and need to refund

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Refund my money

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Burse app

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