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Updated: Apr 4, 2026
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Razorpay reviews & complaints page 115

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A
AnilKum04356074
from Powai, Maharashtra
Dec 29, 2020
Resolved
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Address: Kumawat mahollha divrala ajitgarh sikar rajasthan, Divrala, Divrala

Sir plz . Refund my money
Aug 6, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Dec 29, 2020
Updated by AnilKum04356074 Sir refund my money

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Hi Anil,

In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

Best, Team Razorpay
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    S
    Sarmad khan
    Dec 29, 2020
    Resolved
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    Address: delhi

    Omg burse 6000rs transactions not refund my money i transactions through razor pay amound deducted but i not get refund money plzz help me for refund money
    Aug 6, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    View replies
    Hi Sarmad,

    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

    Best, Team Razorpay
    Reply
    Sarmad khan's [Complaint's author] reply, Dec 31, 2020
    when my refund will complete plz tell me about that
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      M
      Mohan SA
      Dec 29, 2020
      Resolved
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      Resolved

      Dear sir/madam,

      OMG Burse scheme
      i am loss 6000 rupeye
      please refund my payment
      Aug 6, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      View replies
      Hi Mohan,

      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

      Best, Team Razorpay
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        M
        Mushtaq Ulla
        Dec 29, 2020
        Resolved
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        Resolved

        Address: Mumbai

        I already payment 5500 money to OMG burse through razorapay but the company didn't respond any thing on refund can u please check it
        Aug 6, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Dec 29, 2020
        Updated by Mushtaq Ulla         I already payment 5500 money to OMG burse through razorapay but the company didn't respond any thing on refund can u please check it

        View replies
        Hi Mushtaq,

        Thank you for your time on call. As discussed, we have created a request on your behalf with the ticket reference number:4799082 and are getting this checked with the merchant from our end and have also raised a dispute for the transactions. Please expect an update on the same over same email thread shortly. Your patience is greatly appreciated.

        Regards,
        Amith
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          V
          Vinay Mahesh
          Dec 29, 2020
          Resolved
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          Resolved

          Sir, i am the person who loss with the omg burse scam aboubt Thirty Thousand money is scam.They credit some money through the razorpay.sir please recover my amount sir please complaint Cyber branch about this fraud.My paytm mobile number is [protected].You can check your transactions by razorpay with this number which i have gave you above.Thanking you sir
          Aug 8, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Dec 30, 2020
          Razorpay Customer Care's response           Hi Vinay,

          We tried calling you, but the call went unresponsive. Please provide contact along with the transaction details here: https://razorpay.com/support/#request. Do mention ticket ID [4799213], so that we can assist you on priority.

          Regards,
          Amith
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            S
            Sandeep Rides
            from Powai, Maharashtra
            Dec 29, 2020
            Resolved
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            Resolved

            Address: Nellore

            My Number [protected]
            I am G.sandeep from Andhra Pradesh, Nellore district, I have added a payment Rs.31000. through razorpay to burse app, but I have not interested to continue please make refund to me for my personal .please do need full.
            Aug 6, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            View replies
            Hi Sandeep,

            We tried calling you, but the call went unresponsive. Kindly raise a request here: https://razorpay.com/support/#request along with contact and transaction details. Please do mention the ticket ID [4799413], so that we can assist you on priority.

            Best Regards,
            Amith.
            Reply
            Sandeep Rides's [Complaint's author] reply, Jan 3, 2021
            Please refund my money
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              J
              jogeshrazor
              Dec 29, 2020
              Resolved
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              Resolved

              Debited from my account through razorpay and need to refund

              Sr on 16th dec my acc was debited 5000 and 500 back to back to Burse app through razorpay but i learned that was frauded abd i need to refund my money pls concern my issue and refund it...
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              J
              jogeshrazor
              Dec 29, 2020
              Resolved
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              Resolved

              My acc was debited RS 5000 and 500 through razorpay as that was frauded.
              Aug 6, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              View replies
              Hi Jogesh,

              Thank you for your time on call. As discussed, we have created a request on your behalf with the ticket reference number:4800038. Please help us with the remaining transaction details over same email thread, so that our concerned team will get back to you with an update soon.

              Regards,
              Amith
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                S
                Surya7861
                Dec 29, 2020
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                I have done payment on 19 Dec for omg burse app amount is 5000 transaction Id is [protected] but the omg burse is a fraud company and not refunded my money and now the app is not working now.
                I am feeling cheated so I want my money back through company or razorpay because razorpay allowed them and provide them flatform to do transaction. And if you are unable to give me refund so provide me the omg burse company detail on which you allowed them to do transaction.
                Razorpay customer support has been notified about the posted complaint.
                Verified Support
                Dec 30, 2020
                Razorpay Customer Care's response                 Hi Surya,

                Thank you for reaching out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the ticket ID [4800452] so that we can assist you on priority.

                Best Regards,
                Amith.
                Jan 01, 2021
                Updated by Surya7861                 I haven't received money please you I think you people is also involved in this fraud. If you can't give me money so provide me the detail of omg burse
                Jan 04, 2021
                Updated by Surya7861                 Please reply
                View replies
                OMG burse fraud and online taken my money plz 🙏give me the money
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                  R
                  Rahul-12
                  from Powai, Maharashtra
                  Dec 29, 2020
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                  Sir / Madam mene omg burse app me 16/12/2020 ko 5000 rupye ka recharge kara tha jiska utr no. [protected] he omg burse app ab band ho gyi he plese mera balance refund kara dijiye mene razorpay par bharosa karke app me balane add kar liya tha
                  Razorpay customer support has been notified about the posted complaint.
                  View replies
                  Hi Rahul,

                  Thank you for reaching out to us. Please raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Also, mention ticket ID[4791795], so that our concerned team can assist you on priority.

                  Regards,
                  Amith
                  Reply
                  Please help soon
                  Reply
                  Rahul-12's [Complaint's author] reply, Dec 30, 2020
                  My phone num7977450486
                  Please help soon
                  Reply
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                    P
                    Pawan yqdav
                    Dec 29, 2020
                    Resolved
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                    Resolved

                    Address: Sir is compnay ka koi address nhi hai bs app log ke bharose pe hum razorpay dekh ke recharge kiye the

                    Sir omg burse application pe humne razorpay pe bharsosa krke recharge kr diya jb ki woh recharge mera accept kr liya jb mai apna paisa withdrawal kiya to paisa withdrawal nhi ho raha hai mera Pura paisa uspe 9800 hai jo ki usi me hai aur razorpay pe bharosa pe Maine recharge kiya sir pls..help kre aur use paisa refund karaye umeed hai sir appka company jarror paisa refund karayegi
                    Aur sir mera name pawan yadav,
                    Bank kjash, vedupar, kushinagar, uttarpradesh, 274409
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 30, 2020
                    Razorpay Customer Care's response                     Hi Pavan,

                    Thank you for reaching out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the ticket ID [4800537] so that we can assist you on priority.

                    Best Regards,
                    Amith.
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                      J
                      jithendragowdakmar
                      Dec 29, 2020
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                      Dear Razorpay Team,
                      I had made a via your platform to one of your customer OMG Burse for online order grabbing.
                      I have found out that your client is a fraud and i want by amount refunded.
                      The transaction ID for the payment is as follows
                      ID: T2012201138370038969160
                      Razorpay customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 30, 2020
                      Razorpay Customer Care's response                       Hi Jithendra,

                      Thank you for reaching out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the the ticket ID [4800635]. Our concerned team will get back to you with an update at the earliest.

                      Best Regards,
                      Amith.
                      Jan 12, 2021
                      Updated by jithendragowdakmar                       My contact number is [protected].
                      Jan 12, 2021
                      Updated by jithendragowdakmar                       Dear Team, the ticket ID you have mentioned is not valid.
                      Please do the needful.

                      Or please send a contact number to contact you people..there is no response for the mail's
                      Jan 20, 2021
                      Updated by jithendragowdakmar                       You Razorpay guys are providing a fake ticket ID.
                      Are you guys just playing with your customers or do you seriously take the issues and solve the problems?

                      The ticket ID sent by you guys are not valid. If should be of 8charachers but you have sent 7numbers...doing this in purpose ?
                      View replies
                      Dear Team, the ticket ID you have mentioned is not valid.
                      Please do the needful.

                      Or please send a contact number to contact you people..there is no response for the mail's
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                        M
                        mohmmad mahboob
                        from Delhi, Delhi
                        Dec 29, 2020
                        Resolved
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                        Sir / Madam mene omg burse app me 18/12/2020 ko 5000 rupye ka recharge kara tha jiska utr no. [protected] he omg burse app ab band ho gyi he plese mera balance refund kara dijiye mene razorpay par bharosa karke app me balane add kar liya tha
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        View replies
                        Sir / Madam mene omg burse app me 18/12/2020 ko 5000 rupye ka recharge kara tha jiska utr no. [protected] he omg burse app ab band ho gyi he plese mera balance refund kara dijiye mene razorpay par bharosa karke app me balane add kar liya tha
                        Reply
                        Hi Mehboob,

                        We apologize for your inconvenience. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details. Do mention ticket ID [4791538], our concerned team will look into this on priority and provide you with an update at the earliest.

                        Regards,
                        Anas
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                          T
                          tiwariratan
                          from Delhi, Delhi
                          Dec 29, 2020
                          Resolved
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                          Resolved

                          Address: [email protected]

                          Hello sir
                          I have done my mistake duplicate transaction with same amount.
                          1st amount 8000 paid at 25 dec 2020, but that show overdue, by mistake I paid 28dec 2020 amount 8566rs with overdue amount plz check and plz refund my 8655rs. I attached both transaction screenshot for your reference. Hope you will understand my problem and work for that. Thank you. My contact number is [protected] and working mail id is:- [protected]@gmail.com.
                          I waiting for your reply and I hope will you solve my problem immediately..
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 30, 2020
                          Razorpay Customer Care's response                           Hi Ratan,

                          Apologies for the inconvenience. We have notified our concerned team regarding your query and they are diligently working on your issue. Please expect an update on ticket ID [4793326] at the earliest. Your patience is highly appreciated while we resolve this for you.

                          Regards,
                          Anas
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                            A
                            Arunaroop
                            from Delhi, Delhi
                            Dec 29, 2020
                            Resolved
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                            Resolved

                            Address: Building no 14

                            Hello,

                            I have recharged money thru razorpay in an online app called OMG burse and paid a total of 160000. The payment gateway is razorpay. Which is a trusted one. Now the payment is been stopped. Requesting for a refund. Please look into this. All the payments have been done thru razorpay.

                            Regards
                            Aruna
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            View replies
                            Hi Arunaroop,

                            We are sorry for the trouble you are facing. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention ticket ID [4800450] so that we can assist you on priority.

                            Regards,
                            Anas
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                              M
                              munazirshafi
                              Dec 29, 2020
                              Resolved
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                              Resolved

                              Address: Aloosa bandipora

                              Sir actually i had recently invested 5500 in an online app Amazon Burse and that app cheated me by stopping the withdrawls plz help me to get my money back plz help sir as i am a student i cany bare this loss plz I beg u sir plz help me out
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              Dec 29, 2020
                              Updated by munazirshafi                               In first transition I payed 5000 and in 2nd I payed 500

                              View replies
                              Hi Uzma,

                              Apologies for the inconvenience caused. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4800149] so that we can provide you with an update at the earliest.

                              Regards,
                              Anas
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                                M
                                mohmmad mahboob
                                from Delhi, Delhi
                                Dec 29, 2020
                                Resolved
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                                Resolved

                                Sir / madam mene 5000 Rupye 18/12/2020 omg burse app me recharge Kiya tha jiska UTR no.[protected] he omg app Valo ne Bola tha is app me recharge Karne se roj income hogi ab is compony ne app band Kar diya he please refund Kara dijiye 5000 Rupye
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 30, 2020
                                Razorpay Customer Care's response                                 Hi Mahboob,

                                We are sorry for the trouble you are facing. A request has been raised on your behalf with the ticket ID [4799630]. Also, a dispute has been created against the transaction. Kindly allow us some time, our concerned team is working on your issue and will come up with an update on the same email thread at the earliest.

                                Regards,
                                Anas
                                View replies
                                I have invested rs 40000 I have no idea . What should i do now??
                                Reply
                                0MG FRAUD hain plz hlp
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                                  A
                                  Apeksha Kanawaje
                                  Dec 28, 2020
                                  Resolved
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                                  Resolved

                                  I am done payment but i not collect renew licence.
                                  plz co operate me and sent refund me.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  View replies
                                  Hi Apeksha,

                                  We are sorry for the inconvenience caused. Our concerned team is looking into your issue and has provided an update regarding the same on the ticket ID [4789577]. For further queries, feel free to revert back to the same email thread, we will be happy to assist you.

                                  Regards,
                                  Anas
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                                    S
                                    Swetha girish
                                    from Namakkal, Tamil Nadu
                                    Dec 28, 2020
                                    Resolved
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                                    Resolved

                                    Address: #35 vittla nilaya jaykumar layout konanakune

                                    Sir
                                    I my team I will pay up to 140000 thought razor pay company to burse app but now burse company was close what about my payment
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    Dec 28, 2020
                                    Updated by Swetha girish                                     About burse app
                                    View replies
                                    Hi Swetha,

                                    Apologies for the inconvenience caused. Kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Do mention ticket ID [4799269} so that we can assist you on priority.

                                    Regards,
                                    Anas
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                                      G
                                      gaurav Aj
                                      Dec 28, 2020
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                                      I ordered 2 items from superdry.in and paid through razorpay on 17th dec but then cancelled it immediately, since then i m waiting for the refund..
                                      As its been more than 10 days now, i would want my money to be reflected back in my account asap

                                      Order id - Order #FY5FDAE1C601C59453D6
                                      Razorpay customer support has been notified about the posted complaint.
                                      View replies
                                      Hi Gaurav,

                                      Apologies for the inconvenience caused. We are just a payment gateway facilitating merchants with online transactions. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention ticket ID [4799211]so that we can assist you on priority.

                                      Regards,
                                      Anas
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