Claimed

Razorpay Complaints & Reviews

2.8
Last updated Mar 29, 2024
Complaints 3544
Resolved
1903
Unresolved
1641
Quick Links
Statistics
Share
Contacts

File a complaint to Razorpay

Having problems with Razorpay?

File a complaint and get it resolved by Razorpay customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Razorpay
Customer Service Contacts

Razorpay Phone Numbers

Toll free
1800 123 1272
642
392

Razorpay Website

Razorpay Head Office Address

Ground & 1st Floor, SJR Cyber, Laskar Hosur Road
Bengaluru
Bangalore District
Karnataka
India
560030

Razorpay reviews & complaints page 118

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jaio
from Powai, Maharashtra
Report
Copy

Net banking payment refund

Address:NO. 14 Kavimani Street,Pallikaranai

I have made Rs.1500 Transaction today 5th Dec by Morning. It is a wrong transaction. Can you help to refund the money.

₹1, 500.00

Paid Successfully

Payment Id

pay_G9DTMcJAEoR3uo

Paid On

5th Dec, 2020

Method

HDFC Bank

Net Banking

Email

jai.[protected]@videojet.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bineet Tiwari
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan amount

Address:A-714 c lal chowk govind puri delhi-110019

Dear sir,

I pay you interest amount 796 rs. But I have not received loan amount in account.

Regards
Bineet tiwari...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surenra Nikalje
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding failure to get refund

Address:Lonavala

Respected Razor pay

After sending you repeated mails regarding the refund issue it has been noticed that none of your account department is taking my grevience seriously and I am facing inconvenience to get refund money which is Rs 3999/-
After providing all details and the refund id which you have provided to us via razor pay i received reply from my bank that the refund id which you have provided to us is not useful...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nitin581012
from Powai, Maharashtra
Report
Copy

Extra money deducted for passport application

Hi Razorpay,
Why I have charged 1500 Rs extra for passport application, the application fee is 1500 but you charged me 3000 Rs.
Please return my 1500 extra deductions ASAP as it’s illegal, otherwise I am forced to log a complaint.
I will tweet about this fraud in tweeter as well by mentioning passport office and gov of India.
I have created a support ticket 4698836 with you, I hope my amount will be returned...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajeshgupta61
Report
Copy

Fastag not received

Razorpay — payment deducted and still fastag card not received

MY Payment Id pay_G5qc3AQg5hpe0z
Paid On 26th Nov, 2020

Payment amount₹375

Dear Sir

I have done the payment for buying fastag card through razorpay. Amount got deducted but fastag card is not received till now..

Fastag is not responding to my phone calls or e-mails..

Pleade support...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yogita pathak
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sleepwear house of FASHION POINT

Hello I purchased two products from sleepwear house on 24th nov 2020 amounting Rs 998. They have razorpay as their payment partner. I haven't received my products till date as on 2 December. I have written three mails to Sleepwear house. But didn't received any communication from them. Order no SH00001230
Payment transaction details : pay_G4uSQeu2wmJPu4.
Plz refund my amount as it seems you promoted and supported a corrupt and...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
9 Comments
Report
Copy
A
Abdul Kadar Ravda
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I paid 399 for dress but never received also no response from Bigfashionsales which is affiliated with Razorpay

Address:Ahmedabad

I order dress of rs. 399 on 15/11/2020 and paid via Razorpay. I have attached payment details. There is no response from Bigfashionsales, I have emailed them and there is no phone number to contact. I trusted them based Razorpay but it seems like both companies are affiliated and support eachother by cheating customer....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
O
Oxbridge World School
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment refund

Address:kotkapura

We are apply udyam registration wrongly so amt 2700 deduct through netbanking. plz refund the amount same account

Amandeep
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Ishita Barat
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted - order not placed

I was ordering in grofers on friday.. an amount of 4088 has been deducted from my account. But order has not been placed. Razor pay has not refunded my money. Reference no. Is[protected].
Kindly give a call at my no. [protected]
I am unable to contact razorpay...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mukul Deshkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment cut but products not received yet

Address:H/off UTTAM P KADAM,SAI NAGAR EAST,MAITRI PARK,MANGAON

Dear sir,
I purchase a night suit online but not received the product yet but payment is deducted from my account
So please do the needful about delivery.
Or refund the payment as yearly as possible.

Deducted payment image is attached herewith

Regards
Mukul Deshkar
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mukul Deshkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment cut but products not received yet

Address:C/O Uttam Kadam,Mukul Deshkar,sai nagar east,maitripark

I am purchase a night suit from online side, payment will be deducted from my account but I am not received product yet now.
So please conform about product or refund the deducted amount as yearly as possible.
This is happening second time with me.
This product is purches on 31/10/2020
Image attached herewith

Thank you

Regards
Mukul Mukundrao Deshkar
[protected]br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
g.k.raghul g.k.raghul
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfortunately paid amount

Address:4 598 nehru street anna nagar salamedu villupuram tamilnadu 60541

Dear sir i have paid the sum amount of 299 on credit light app installation and it is not at all useful for the future use so i requesting you to refund the amount to my account the upi transaction no is :UPI[protected]
from the account no ending with 447 icici bank acccount...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AmodKumar2738
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I fraud transaction via credit card

I was issued a new credit from RBL bank ([protected]). I received a call to activate the card. They asked me for OTP for the same. I provided the OTP & there was transaction of Rs 197000 on my card via RazorPay on 28 Nov 2020 at 5:30PM. I need your assistance to cancel that transaction. I don't have the transaction number. As it was fraud.
Please contact me on [protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SipunR
Report
Copy

Purchase item not received

I have purchase of Rs250 on dt.26/11/2020 but i am unable to received any diamond on my gareena free fire account.please check the details....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
roy101
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for charge back

Address:120 vidhyanagar patel vas hirpura ta vijapur dist mehasana 382870

Respected sir,
i have a payment made on mahi hub through razorpay and amount 1045 debit from the my account but order not delivery so please provide refund for that as soon as possible...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Umarani Uma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shopgone roller suitcase

Payment made vide[protected] for shopgone on 1.11.2020, through you, no any response...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sandeep nag
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Theluckymen.com

During the extreme lockdown period of June 2020, there was a new e-commerce site by the name theluckymen.com started promotions of cloths for men on Facebook. Without having any other background and considering facebook was promoting it I did two online transactions of Rs. 337 and Rs. 397 each on 28th June 2020. I received two emails of order confirmation from [protected]@gmail.com . But after waiting for months for delivery of two clothings...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Komal Katariya
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received any Parcel

Address:Vankarvas near police line savli Baroda gujrat

Hello ...

9th November on Monday I orderd 2 Kurtis from love fashion.. I didn't resived my Parcle from 2 weeks . My money has been deducated and no any information given by the company I m second time complaining about this.. Plz give my money back.. Either send me the Parcle...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Angel@2801
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about loveofashion payment

I paid Rs 299 through razorpay to website loveofashion for product and payment was deducted from my kotak bank through netbanking . The payment id was Pay_Fu1JJF30IwUpt7 as paid on 27 oct 2020 but after payment deduction there was no information regarding website and my product..Pls help that were my payment gone and how can I get back it. I also attach screenshot of payment confirmation....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohd vaseem Ali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

My money got deducted but ticket not booked irctc.[protected]@icici
IRCTC transaction ID-[protected] dt17/11/2020, Google pay transaction ID[protected], amount-2324.58 time-11:31am...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy