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Razorpay Complaints & Reviews

razorpay.com
2.8
Updated: Apr 4, 2026
Complaints 3556
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1904
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1652
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Razorpay reviews & complaints page 27

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S
Sudip832
Sep 4, 2021
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Address: Kanaka Pur

I'm Sudip Mondal paid rs 10000 throght Razorpay payment Getaway to Fish+ Webside
This Website is Big Scacmmer . Huge amount of money was strapped . Lots of people going to depression for this scam .
More than 5Lakh people lost their money And each individual lost between 300 to 1 lak.
And I was also one of them.
So please Help Me And Refund My Money Kindly.
My UPI Reference No:[protected]
Razorpay customer support has been notified about the posted complaint.
Sep 13, 2021
Updated by Sudip832 Please refund my money
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    S
    Sundarrajapandian
    Sep 4, 2021
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    Address: https://99shopsworld.life/

    I ordered an item from https://99shopsworld.life/, the website was new but the payment provider was Razorpay which I already used and have my saved card, after seeing Razorpay, I felt that is reliable and ordered items worth Rs.165.12, but the website is FAKE.

    How Razorpay supported a fraud website and also showed up my saved credit card to them.

    Please remove my card immediately.

    I need refund since you showed up my saved card info to frauds.

    Advice: slowly people will start loosing the trust with Razorpay if they continue to do such things.
    Razorpay customer support has been notified about the posted complaint.
    View replies
    I need a resolution for this, you know one another same kind of site with different name I seen today in FB, the payment provider is again Razorpay.
    I gonna tweet this, it is never ending and 1000s of people will loose money.
    Give me a call back
    Reply
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      V
      vara1991
      from Madurai, Tamil Nadu
      Sep 3, 2021
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      Address: Chennai

      I have seen a advt of night suit while playing game in facebook. Got impressed and ordered 3 sets @ Rs. 299 each and paid immediately. Tilldate, I didn't receive it. Please check the below details and reimburse m amount OR send the items immediately without any further delay.

      Please check ad take action immediately

      VANSHI FASHION
      https://cdn.razorpay.com/static/assets/email/check-success-green.png
      ₹897.00
      Paid Successfully
      Payment Idpay_Hmv5oAxt8oB3mQ
      MethodNet Banking Indian Overseas Bank
      Paid On19th Aug, 2021
      [protected]@gmail.com
      Mobile Number[protected]
      For any order related queries please reach out to VANSHI FASHION

      Please report this payment if you find it to be suspicious
      or fraudulent https://cdn.razorpay.com/static/assets/email/flag.pngReport Payment
      Powered ByRazorpay Software Private Ltd
      Razorpay customer support has been notified about the posted complaint.
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        S
        Sandhya Bharti
        Sep 3, 2021
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        I have order online suit from a company Dealhop Pvt Ltd, I have received a wrong product of Rs 1180 and now all the contact number and email id is unreachable. Payment went through Razorpay, earlier also I was encountered by one fake company whose payment went through Razorpay gateway. When I tried to contact Razorpay regarding my dispute, there was no way to reach them.
        Razorpay customer support has been notified about the posted complaint.
        Sep 03, 2021
        Updated by Sandhya Bharti         I want my money back
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          S
          sumygrace
          from Pune, Maharashtra
          Sep 2, 2021
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          Please refund my money back to my account as the recipient (iplanet )didn't receive money Transaction ID:.T2108281423132426486671
          Razorpay customer support has been notified about the posted complaint.
          View replies
          whats theupdate??
          Reply
          Please provide an update on this, pending from long
          Reply
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            B
            [email protected]
            Sep 2, 2021
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            Amount debited from my account but not received order and amount not received

            Please please refund my amount..

            My total amount refunded me...
            Razorpay customer support has been notified about the posted complaint.
            Sep 02, 2021
            Updated by [email protected]             Amount debited my account and order not received and amount not received.. please refund my total amount...
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              B
              [email protected]
              Sep 2, 2021
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              Merchant receiving amount but not delivered and payment not refund...
              Razorpay customer support has been notified about the posted complaint.
              Sep 02, 2021
              Updated by [email protected]               Please refund my amount
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                S
                Sachingoh824203
                Sep 2, 2021
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                Address: Goh, aurangabad bihar

                Mere account se razro pay ka payment hui hain jo hm nhi kiye aakhir aise kaise amount debit hui hain please refund my amount airte payment bank [protected] call me [protected]
                Razorpay customer support has been notified about the posted complaint.
                Sep 02, 2021
                Updated by Sachingoh824203                 Please sir refund my debit amount phone pay number [protected]

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                  W
                  White Royel
                  Sep 1, 2021
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                  Fake website

                  Address: Outgamerz.com

                  I have purches daimond for free fire i have pay money but not come in daimond just only 80 rupees...
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                  J
                  Javidbafakhi
                  Aug 31, 2021
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                  Address: Cochin

                  Transation no;[protected] cash debited from my account but ticket not booked on 8th aug 2021 but stil cash Rupees 386 not debited to my account
                  Razorpay customer support has been notified about the posted complaint.
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                    S
                    sumygracebaby
                    Aug 31, 2021
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                    Hi Team,
                    I tried ordering one product of Rs.39900 from iplanet through razorpay but money didn't receive at iplanet's account . Please refund my money back to my account.

                    Thanks
                    Razorpay customer support has been notified about the posted complaint.
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                    whats the status on this !??!
                    Reply
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                      W
                      wobb
                      Aug 30, 2021
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                      Ticket ID 3780456 dated 27-Aug-21 for Settlement is on hold.
                      I have tried communicating with them over email but there is only one reply that Razorpay success team will get back to you within 2 Business Days.
                      I have tried communicating with the executives on the website via chat option. They have only one reply that please wait and concern team will send us an email.
                      Razorpay customer support has been notified about the posted complaint.
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                        N
                        nimishnayyar
                        Aug 30, 2021
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                        Resolved

                        Pnb bank no recived refund
                        Sep 8, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        View replies
                        Hi I’m facing the same issue. What did you do specifically after this processing thing and how long did it take for you to get your refund back?
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                          J
                          Jithu1000
                          Aug 30, 2021
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                          Resolved

                          Address: Muthukathaniyil House, Vellarikundu Post Office, Kasaragod, Kerala, Pin-671533

                          Hello Sir/Madam,

                          I'm Jilse Mathew from Kerala. I did two merchant transactions through on your account on dated 26 Aug 2021 at 11:31am IST and 11:41 am IST. Unfortunately I didn't get my deposit cash. So I request you to kindly add my deposit cash to my merchant account or refund to my bank account. So believing that I will attached two transactions screenshot here.

                          Thank you,

                          Sincerely to,

                          Jilse Mathew
                          Aug 30, 2021
                          Complaint marked as Resolved 
                          Hello Sir/Madam, I'm Jilse Mathew from Kerala. I did two merchant transactions through on your account on dated 26 Aug 2021 at 11:31am IST and 11:41 am IST. Unfortunately I didn't get my deposit cash. So I request you to kindly add my deposit cash to my merchant account or refund to my bank account. So believing that I will attached two transactions screenshot here. Thank you, Sincerely to, Jilse Mathew
                          Razorpay customer support has been notified about the posted complaint.
                          Aug 31, 2021
                          Updated by Jithu1000                           I did not resolved my issue
                          Aug 31, 2021
                          Updated by Jithu1000                           You are not resolved my issue
                          Sep 01, 2021
                          Updated by Jithu1000                           Razorpay is a fraud site. Don't continue any person please
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                            R
                            R C DESAI
                            Aug 28, 2021
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                            I got mail that your settlement is on hold from razorpay on 24th august 2021

                            they asked me to clarify some points and told resolution time will be 2 working days, I have replied them same day with all my points. but nothing happen till Friday evening.

                            same mail I got from them yesterday evening and asked same clarifications again which I already replied on 24th august 2021 mail.

                            still my account is in hold for settlement, I use chat support system everyday but same answers they are giving. no customer care number is working
                            I am requesting them in chat that please call me so I can explain all things better, they are giving same answer but not getting call from them even.

                            now how can I pay amount to my vendor ?
                            Razorpay customer support has been notified about the posted complaint.
                            Aug 28, 2021
                            Updated by R C DESAI                             merchant id : Gi8KIpi2o0j8ej

                            Aug 30, 2021
                            Updated by R C DESAI                             again I got new email with same questions they are asking which I already replied. attaching screenshot

                            Aug 30, 2021
                            Updated by R C DESAI                             now razorpay is telling change company policy as per that template in chat support why I change my company policy as per your guideline?

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                              B
                              Bapu patil
                              Aug 28, 2021
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                              Address: Office no.426,4th floor,gundecha industrial complex,near growels mall,akruli road,kandivali east, Mumbai 400101

                              Dear company,
                              Kad Digitech had fraud with me by razorpay merchant EMI please refund my money otherwise I generate FIR through cyber crime.
                              Razorpay customer support has been notified about the posted complaint.
                              Aug 28, 2021
                              Updated by Bapu patil                               Dear company,
                              Please inform me soon about my complaint.
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                                P
                                Pratik16190
                                Aug 28, 2021
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                                Dear Support

                                His razorpay upi id and payment page's detail given below check it is

                                https://rzp.io/l/bankniftycalls999

                                rpy.payto[protected]@icici

                                Stop his transactions settlement and freeze his account because of violence your term and condition

                                He is asking about share market fees and he is non sebi registered or non NSE certified

                                Ask to him about services proof and services receipt

                                Non sebi and Non nse certified never recommending share market tips based and its may probs with your payment system

                                Clearly mentioned in his channel I'm non sebi then why asking about payment

                                Non sebi proof attached and check attachment
                                Razorpay customer support has been notified about the posted complaint.
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                                  R
                                  ramesh sriram
                                  from Bengaluru, Karnataka
                                  Aug 27, 2021
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                                  In phone pay I received a scratch card that you got a prize. Once I scratch that card, the amount has been debited from my account and credited to Razor pay. Please refund my amount.
                                  Razorpay customer support has been notified about the posted complaint.
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                                    N
                                    Nithila eswaran
                                    Aug 27, 2021
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                                    I tried to book tickets via irctc app on 27 may 2021 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account.

                                    Upi transaction id:[protected]
                                    To: IRCTCRazorpay : irctc.[protected]@icici
                                    From: Nithila eswaran [canara bank]
                                    Google transaction id: CICAgODSmvz8LQ
                                    Razorpay customer support has been notified about the posted complaint.
                                    Aug 27, 2021
                                    Updated by Nithila eswaran                                     I need a refund status link / id so that i can check it
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                                      D
                                      Deepak Subhash Jeevlage
                                      Aug 26, 2021
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                                      Address: Kamalnagar.ta. Kamalnagar. District: Bidar.

                                      Money has been debited from my account and I have not received any services.I doing complain again and again but not any response from you. Please solve my problem
                                      Razorpay customer support has been notified about the posted complaint.
                                      Sep 11, 2021
                                      Updated by Deepak Subhash Jeevlage                                       I was ordered bicycle deted on 13 August 2021. Money has been debited from my account and I have not received any services.so please give me My money return.

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