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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
Complaints 3556
Resolved
1904
Unresolved
1652
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Razorpay reviews & complaints page 28

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M
Mmmmmohammd imran
Aug 26, 2021
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My name is Mohammed imran. I am from Punjab district Ludhiana. I am working on recharge and bill payment so 30/10/2020 I created one merchant on razorpay payment gateway through website .this marchant I'd get Fv5Qey198J7SSY. This marchant account name is cashfree .but in name related 12/11/2020 I received mail by razorpay in mail says to your merchant account disable by reason copyright infregment/ unauthorised use different identity. but DD HYDERABAD CYBER CRIME received one complain on cashfree instant loans app .in this compliant related cyber crime mail razorpay and demand some MID, BANK ACCOUNT etc. But razorpay officer misunderstanding and send my details in case related . CYBER crime Debit freeze my bank account and send me notice . In notice demand some details I all important details send and clear doubt Cyber crime in case related my account is not involved in case .cyber crime officer asking yes you not involved in case .but contact razorpay and asking razorpay team reply cyber crime mail or mail cyber crime and in mail mentioned your MID is not relations cashfree instant loans app than defreez bank account so please mail cyber crime. Q1 this merchant I'd Fv5Qey198J7SSY is linked cashfree instant loans app ?yes or no? Q2 which reason behalf razorpay share my details with cyber crime . Q3 which evidence behalf share details ?
Razorpay customer support has been notified about the posted complaint.
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    S
    Suresh Political
    Aug 25, 2021
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    Address: GURUKRIPA

    I got a massage on the phone pay and you got a prize of Rs 1991 Select which account I lost when I selected the account. I need to get my lost money back to my account as soon as possible. My phone number is [protected]
    Razorpay customer support has been notified about the posted complaint.
    Aug 25, 2021
    Updated by Suresh Political
    I got a massage on the phone pay and you got a prize of Rs 1991 Select which account I lost when I selected the account. I need to get my lost money back to my account as soon as possible. My phone number is [protected]

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      H
      HARISH KUMAR DASE GOWDA
      Aug 25, 2021
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      Resolved

      Address: Yelahanka bangalore

      Dear sir,

      Please find the attached slip of payment deducted in my account .kindly do the needful I done payment through website mentioned razorpay payment option .
      My website asking again asking to do the payment kindly confirm the payment done to university
      Aug 25, 2021
      Complaint marked as Resolved 
      Resolved thank you
      Razorpay customer support has been notified about the posted complaint.
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        N
        ngla
        Aug 25, 2021
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        Address: 11/1c raja rice mill 2 street

        Dear sir,

        This is rajaguru irctc ticket booked but not able to get ticket
        amount debited.So please kindly solve my problem.

        Thank you

        Rajaguru R
        Razorpay customer support has been notified about the posted complaint.
        Aug 25, 2021
        Updated by ngla
        irctct ticket booked my amount debited please kindly revert my money

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          S
          Sharatco
          Aug 25, 2021
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          Amount paid Rs. 1999/- on 15th August 2021 through **** bank debit card No ... ... ... 9624 (ref: Ecom Pur/Raz*JCN Enter/Punagam/150821/17, as per the payment link made available at that time.

          Promised delivery of Executive Chair by 8-9 days. No communication thereafter. No response on the company's link either.

          Requested for immediate refund as I do not foresee any chances of their delivery promise.
          Razorpay customer support has been notified about the posted complaint.
          Even I have a similar issue - Paid Rs. 2148 through a credit card# ending with 8022 on 16-Aug-2021 for a purchase of a executive chair from JCN Enterprise. No communication thereafter either with a confirmation of order received or delivery.
          Request you to please arrange for a refund immediately.
          Thanks
          Srinivas
          [protected]
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            R
            Rakesh4756
            Aug 25, 2021
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            Dear Sir,
            The undersign is a Senior Citizen and Retd. Government Official. Pension is the only source of Income to feed my family. Post retirement, I applied for the job compatible with my experiences. In this regard I have also taken help of the services of recruitment & placement agencies (Careerbuzz & Careerbazar) to help in the quest of my job. The total amount paid to the abovesaid agencies is Rs. 355000 /- [Careerbuzz (Rs. 190000 /- & Careerbazar (Rs. 165000 /-)] respectively.

            The services of the abovesaid recruitment & placement agencies were subsequently cancelled owing to the fake offer letter provided by Careerbuzz & Careerbazar respectively for Tata Power & Adani Power, Mundra.

            Subsequently, Mr. Avinash & Mr. Rupit Sharma of Razorpay, Delhi had approached me on 19/08/2021 & 24/08/2021 and inform for the refund of Rs. 355000 /- available with razorpay after payment of the Transaction fees (Rs. 29200 /- only). They assured that once the transaction fee is paid, an amount Rs. 355000 /- will be credited immediately in my account. I have also submitted to the Razorpay "Refund Form" dully filled in for payment by Razorpay.

            Despite payment of the tansaction fee Rs. 29200 /- on 24/08/2021 to Razorpay, the amount Rs. 355000 /- only was not credited to my account as yet. I could not enquire from Mr. Avinash & Mr. Rupit Sharma of Razorpay for non payment of the abovesaid amount as both of them have switched off their mobile. The conduct of Mr. Avinash & Mr. Rupit Sharma of Razorpay is detrimental to the status & Image of the Razorpay in the market. I am therefore once again being tortured mentally by the misconduct of Mr. Avinash & Mr. Rupit Sharma of Razorpay.

            Since, the amount is available with Razorpay, it is requested to kindly look into the matter and release my payment of Rs. 355000 /- (Rupees Three Lakhs fifty five thousand) only immediately in my account. Please help.

            Rakesh
            [protected]
            Razorpay customer support has been notified about the posted complaint.
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              S
              srni824
              Aug 24, 2021
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              Address: 311 7th Main 2 nd Cross Kaverinagar BSK 2nd Stage Banaglore 560070

              Dear sir
              Rupees 1627 has been deducted from my Phone Pe Account, i am poor man working on daily wages, Please help to get mu Money back.
              Razorpay customer support has been notified about the posted complaint.
              Sir i have attached the transition details Please help me and get my money back
              Sir Please help me to get my refund .
              Please help me very soon
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                D
                Deepak Subhash Jeevlage
                Aug 24, 2021
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                Address: At po.kamalnagar,Taluka: Kamalnagar.Dist.Bidar

                Money has been debited from my account and I have not received any services or refund my money.
                Transaction Date:13th August 2021
                Transaction amount:Rs 4098.00
                Charge back reason: money has been debited from my account and I have not received any services or refund my money.
                Please refund my money.
                Razorpay customer support has been notified about the posted complaint.
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                  M
                  Mustaqueem Bari
                  Aug 24, 2021
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                  I did payment through Razorpay payment gateway to a merchant named one on one indus pvt ltd but neither services nor goods received from merchant. I informed to Razorpay then razorpay mailed me that they have marked these transactions as dispute and will revert within 21 days. But after 12 days razorpay mailed me and informed me that merchant is not responding to Razorpay so contact bank for chargeback and i applied for chargeback. Razorpay neither sharing details of merchant nor responding to my mails. I have done FIR also in local police station. Razorpay can initiate the refund since merchant is fake. But razorpay is not doing anything.
                  Kindly look into matter and give my refund.
                  Razorpay customer support has been notified about the posted complaint.
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                    R
                    renuka shalini
                    Aug 24, 2021
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                    Address: #2359/1, 10th cross, Basaveshwara road, mysore

                    I orderd an makeup kit from makebeautie.in in a instagram portal its been 2 months still I haven't received product yet . through your portal I paid the amount. Plz refund the money.
                    Razorpay customer support has been notified about the posted complaint.
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                      V
                      Vdancer
                      Aug 23, 2021
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                      Address: Bangalore

                      I have invested money to shared bk but it's been arrested as a cyber crime so please do refund my money back
                      My REF num:[protected]
                      Razorpay customer support has been notified about the posted complaint.
                      Aug 23, 2021
                      Updated by Vdancer
                      I have invested money to shared bk but it's been arrested as a cyber crime so please do refund my money back invested on 1st Jan 9:29:14pm
                      My REF num:[protected]

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                        P
                        PalguniSkanda
                        Aug 23, 2021
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                        Address: T Panduranga Kini. Advocate, udupi District

                        Payments
                        Sun, 15 Aug, 16:00 (8 days ago)
                        to me

                        VRUTIKA FASHION
                        ₹1, 999.00
                        Paid Successfully
                        Payment Id pay_HlROcKhCZ4Of84
                        Paid On 15th Aug, 2021
                        Method
                        XXXX-XXXX-XXXX-5209
                        Card
                        Email [protected]@gmail.com
                        Mobile Number [protected]
                        For any order related queries, please reach out to VRUTIKA FASHION .
                        Razorpay customer support has been notified about the posted complaint.
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                          S
                          Siva Selvam
                          Aug 23, 2021
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                          I paid Rs3699 for online purchase in "shopperoyal.online" and the payment through Razopay. I contact this website but it has fraud website. I need refund from Razopay asap.
                          Razorpay customer support has been notified about the posted complaint.
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                            B
                            BandiMahesh
                            Aug 23, 2021
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                            Address: [email protected]

                            Sir,
                            Iam Janga మోహన్
                            Mobile No:+[protected]
                            Mail Id:[protected]@gmail
                            I show the add up on the rosary about the loan I applied for the 20000 loan for 100 days and in addition I got a loan of Rs699 security deposit. If the money does not come, I will complent with the cyber crime ploice dept
                            Razorpay customer support has been notified about the posted complaint.
                            Aug 23, 2021
                            Updated by BandiMahesh
                            Sir,
                            Iam Janga మోహన్
                            Mobile No:+[protected]
                            Mail Id:[protected]@gmail
                            I show the add up on the rosary about the loan I applied for the 20000 loan for 100 days and in addition I got a loan of Rs699 security deposit. If the money does not come, I will complent with the cyber crime ploice dept
                            [protected]@razorpay.com

                            Aug 23, 2021
                            Updated by BandiMahesh
                            Sir,
                            Iam Janga మోహన్
                            Mobile No:+[protected]
                            Mail Id:[protected]@gmail
                            I show the add up on the rosary about the loan I applied for the 20000 loan for 100 days and in addition I got a loan of Rs699 security deposit. If the money does not come, I will complent with the cyber crime ploice dept
                            Aug 23, 2021
                            Updated by BandiMahesh
                            Sir,
                            Iam Janga మోహన్
                            Mobile No:+[protected]
                            Mail Id:[protected]@gmail
                            I show the add up on the rosary about the loan I applied for the 20000 loan for 100 days and in addition I got a loan of Rs699 security deposit. If the money does not come, I will complent with the cyber crime ploice dept
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                              V
                              Vikas2025
                              Aug 23, 2021
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                              I had made some online payments to Property Times which is fake company and had run away with my money please issue refund and don't make the payment to company
                              Razorpay customer support has been notified about the posted complaint.
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                                Natarajankarthick
                                Aug 20, 2021
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                                Address: 2453 ayyappan nagar as nagar reddipalayam road thanjavur

                                I will booking irctc ticket book at online mood to razorpay to google pay upi link that time amount rs 781.99 debited but transaction as failed not refund my amount instantlly why please verified and credit my amount in our account
                                Irctc booking online
                                20.08.2021 date of payment
                                Razorpay customer support has been notified about the posted complaint.
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                                  A
                                  Aug 20, 2021
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                                  Had made payment of RS.1999.00(One Thousand Nine Hundred And Ninety Nine Only) Towards Purchase of ROLCub Ergonomic Mesh Adjustable Office Executive Chair on[protected] via payment ID- pay_HmE8M1HQqq6ixf. The company haven't delivers the product and their website is shut, kindly organise refund
                                  Razorpay customer support has been notified about the posted complaint.
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                                    A
                                    Abhijitchakraborty51
                                    Aug 20, 2021
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                                    Address: AT ROAD, NER CITY POLICE RESERVE, GUWAHATI , ASSAM , PIN NO:- 781001
                                    Website: Complain about false payment

                                    My self tapas das i paid 1299.00 for uddyam registration on 21st july 2021 through razorpay by internet banking . After made payment i was not found any certificate o[censored]ddyam registration. But after 20 days i made connect govt of india officials regarding this matter they said that what payment i made was wrong .

                                    So i humbly request you please refund my money .

                                    You can call me in this number :[protected] abhijit chakraborty )

                                    i have receipt of payment amount of inr 1299.00 i present you my receipt ass attachment please find that and try to resolve my query .

                                    In payment slip you find ( who made payment ) company mail id, contact number, contact person, transaction reference id details mentioned. Please check . Please ref
                                    Razorpay customer support has been notified about the posted complaint.
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                                      P
                                      PalguniSkanda
                                      Aug 20, 2021
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                                      Dear Sir,

                                      Dear Sir,

                                      Please let me know the shipment details against my Order # 1866. The details are given below: Thank you, Warm Regards, T. Panduranga Kini

                                      Order summary
                                      Rapha Super Max Folding Bicycle × 1
                                      green
                                      Rs. 1, 999.00

                                      Subtotal

                                      Rs. 1, 999.00
                                      Shipping

                                      Rs. 0.00
                                      Taxes

                                      Rs. 0.00
                                      Total

                                      Rs. 1, 999.00
                                      Customer information
                                      Shipping address
                                      Panduranga Kini
                                      52 Herur, 4th Mari Katte Cross Road, Brahmavar
                                      Sai Shikara
                                      576213 Brahmavar KA
                                      India

                                      Billing address
                                      Panduranga Kini
                                      52 Herur, 4th Mari Katte Cross Road, Brahmavar
                                      Sai Shikara
                                      576213 Brahmavar KA
                                      India

                                      Shipping method
                                      Standard

                                      Payment method
                                      Razorpay cards_upi_netbanking_wallets_ — Rs. 1, 999.00
                                      Payments
                                      15 Aug 2021, 16:00 (5 days ago)
                                      to me

                                      VRUTIKA FASHION
                                      ₹1, 999.00
                                      Paid Successfully
                                      Payment Id pay_HlROcKhCZ4Of84
                                      Paid On 15th Aug, 2021
                                      Method
                                      XXXX-XXXX-XXXX-5209
                                      Card
                                      Email [protected]@gmail.com
                                      Mobile Number [protected]
                                      For any order related queries, please reach out to VRUTIKA FASHION .
                                      Please report this payment if you find it to be suspicious or fraudulent report flag Report Payment
                                      Razorpay customer support has been notified about the posted complaint.
                                      Dear Sir,
                                      I regret to bring to your kind notice that I have not received any communication from Merchant against my order dated 15.08.2021 vide razorpay payment ID pay_HlROcKhCZ4Of84 for Rs. 1999/-. I request you to refund the same on priority basis.
                                      Thank you.
                                      Dear Sir,

                                      Please let me know the shipment details against my Order # 1866. The details are given below: Thank you, Warm Regards, T. Panduranga Kini

                                      Order summary
                                      Rapha Super Max Folding Bicycle × 1
                                      green
                                      Rs. 1, 999.00

                                      Subtotal

                                      Rs. 1, 999.00
                                      Shipping

                                      Rs. 0.00
                                      Taxes

                                      Rs. 0.00
                                      Total

                                      Rs. 1, 999.00
                                      Customer information
                                      Shipping address
                                      Panduranga Kini
                                      52 Herur, 4th Mari Katte Cross Road, Brahmavar
                                      Sai Shikara
                                      576213 Brahmavar KA
                                      India

                                      Billing address
                                      Panduranga Kini
                                      52 Herur, 4th Mari Katte Cross Road, Brahmavar
                                      Sai Shikara
                                      576213 Brahmavar KA
                                      India

                                      Shipping method
                                      Standard

                                      Payment method
                                      Razorpay cards_upi_netbanking_wallets_ — Rs. 1, 999.00
                                      Payments
                                      15 Aug 2021, 16:00 (5 days ago)
                                      to me

                                      VRUTIKA FASHION
                                      ₹1, 999.00
                                      Paid Successfully
                                      Payment Id pay_HlROcKhCZ4Of84
                                      Paid On 15th Aug, 2021
                                      Method
                                      XXXX-XXXX-XXXX-5209
                                      Card
                                      Email [protected]@gmail.com
                                      Mobile Number [protected]
                                      For any order related queries, please reach out to VRUTIKA FASHION .
                                      Please report this payment if you find it to be suspicious or fraudulent report flag Report Payment
                                      PalguniSkanda's [Complaint's author] reply, Aug 28, 2021
                                      Dear Sir,
                                      To,
                                      Razorpay Team,
                                      I request you to refund my payment already done on 15.08.2021 vide razorpay payment ID pay_HlROcKhCZ4Of84 reputed payment gateway recommended for fraudlent merchant ID VRUTIKA FASHION. No responses for mail communications and switched off their customer care phone.
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                                        ravikumar7369
                                        Aug 18, 2021
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                                        Address: Andhrapradesh, Mondemkhallu

                                        Date of incident - 18/08/2021
                                        Client Number - [protected]

                                        request a refund
                                        Razorpay customer support has been notified about the posted complaint.
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