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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
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Razorpay reviews & complaints page 28

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S
Sharatco
Aug 25, 2021
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Amount paid Rs. 1999/- on 15th August 2021 through **** bank debit card No ... ... ... 9624 (ref: Ecom Pur/Raz*JCN Enter/Punagam/150821/17, as per the payment link made available at that time.

Promised delivery of Executive Chair by 8-9 days. No communication thereafter. No response on the company's link either.

Requested for immediate refund as I do not foresee any chances of their delivery promise.
Razorpay customer support has been notified about the posted complaint.
Even I have a similar issue - Paid Rs. 2148 through a credit card# ending with 8022 on 16-Aug-2021 for a purchase of a executive chair from JCN Enterprise. No communication thereafter either with a confirmation of order received or delivery.
Request you to please arrange for a refund immediately.
Thanks
Srinivas
[protected]
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    Rakesh4756
    Aug 25, 2021
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    Dear Sir,
    The undersign is a Senior Citizen and Retd. Government Official. Pension is the only source of Income to feed my family. Post retirement, I applied for the job compatible with my experiences. In this regard I have also taken help of the services of recruitment & placement agencies (Careerbuzz & Careerbazar) to help in the quest of my job. The total amount paid to the abovesaid agencies is Rs. 355000 /- [Careerbuzz (Rs. 190000 /- & Careerbazar (Rs. 165000 /-)] respectively.

    The services of the abovesaid recruitment & placement agencies were subsequently cancelled owing to the fake offer letter provided by Careerbuzz & Careerbazar respectively for Tata Power & Adani Power, Mundra.

    Subsequently, Mr. Avinash & Mr. Rupit Sharma of Razorpay, Delhi had approached me on 19/08/2021 & 24/08/2021 and inform for the refund of Rs. 355000 /- available with razorpay after payment of the Transaction fees (Rs. 29200 /- only). They assured that once the transaction fee is paid, an amount Rs. 355000 /- will be credited immediately in my account. I have also submitted to the Razorpay "Refund Form" dully filled in for payment by Razorpay.

    Despite payment of the tansaction fee Rs. 29200 /- on 24/08/2021 to Razorpay, the amount Rs. 355000 /- only was not credited to my account as yet. I could not enquire from Mr. Avinash & Mr. Rupit Sharma of Razorpay for non payment of the abovesaid amount as both of them have switched off their mobile. The conduct of Mr. Avinash & Mr. Rupit Sharma of Razorpay is detrimental to the status & Image of the Razorpay in the market. I am therefore once again being tortured mentally by the misconduct of Mr. Avinash & Mr. Rupit Sharma of Razorpay.

    Since, the amount is available with Razorpay, it is requested to kindly look into the matter and release my payment of Rs. 355000 /- (Rupees Three Lakhs fifty five thousand) only immediately in my account. Please help.

    Rakesh
    [protected]
    Razorpay customer support has been notified about the posted complaint.
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      S
      srni824
      Aug 24, 2021
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      Address: 311 7th Main 2 nd Cross Kaverinagar BSK 2nd Stage Banaglore 560070

      Dear sir
      Rupees 1627 has been deducted from my Phone Pe Account, i am poor man working on daily wages, Please help to get mu Money back.
      Razorpay customer support has been notified about the posted complaint.
      Sir i have attached the transition details Please help me and get my money back

      Refund of Rs1627 - Comment #3883079 - Image #0
      Sir Please help me to get my refund .
      Please help me very soon
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        D
        Deepak Subhash Jeevlage
        Aug 24, 2021
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        Address: At po.kamalnagar,Taluka: Kamalnagar.Dist.Bidar

        Money has been debited from my account and I have not received any services or refund my money.
        Transaction Date:13th August 2021
        Transaction amount:Rs 4098.00
        Charge back reason: money has been debited from my account and I have not received any services or refund my money.
        Please refund my money.
        Razorpay customer support has been notified about the posted complaint.
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          M
          Mustaqueem Bari
          Aug 24, 2021
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          I did payment through Razorpay payment gateway to a merchant named one on one indus pvt ltd but neither services nor goods received from merchant. I informed to Razorpay then razorpay mailed me that they have marked these transactions as dispute and will revert within 21 days. But after 12 days razorpay mailed me and informed me that merchant is not responding to Razorpay so contact bank for chargeback and i applied for chargeback. Razorpay neither sharing details of merchant nor responding to my mails. I have done FIR also in local police station. Razorpay can initiate the refund since merchant is fake. But razorpay is not doing anything.
          Kindly look into matter and give my refund.
          Razorpay customer support has been notified about the posted complaint.
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            R
            renuka shalini
            Aug 24, 2021
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            Address: #2359/1, 10th cross, Basaveshwara road, mysore

            I orderd an makeup kit from makebeautie.in in a instagram portal its been 2 months still I haven't received product yet . through your portal I paid the amount. Plz refund the money.
            +1 photos
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              V
              Vdancer
              Aug 23, 2021
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              Address: Bangalore

              I have invested money to shared bk but it's been arrested as a cyber crime so please do refund my money back
              My REF num:[protected]
              +1 photos
              Razorpay customer support has been notified about the posted complaint.
              Aug 23, 2021
              Updated by Vdancer
              I have invested money to shared bk but it's been arrested as a cyber crime so please do refund my money back invested on 1st Jan 9:29:14pm
              My REF num:[protected]

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                P
                PalguniSkanda
                Aug 23, 2021
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                Address: T Panduranga Kini. Advocate, udupi District

                Payments
                Sun, 15 Aug, 16:00 (8 days ago)
                to me

                VRUTIKA FASHION
                ₹1, 999.00
                Paid Successfully
                Payment Id pay_HlROcKhCZ4Of84
                Paid On 15th Aug, 2021
                Method
                XXXX-XXXX-XXXX-5209
                Card
                Email [protected]@gmail.com
                Mobile Number [protected]
                For any order related queries, please reach out to VRUTIKA FASHION .
                Razorpay customer support has been notified about the posted complaint.
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                  S
                  Siva Selvam
                  Aug 23, 2021
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                  I paid Rs3699 for online purchase in "shopperoyal.online" and the payment through Razopay. I contact this website but it has fraud website. I need refund from Razopay asap.
                  +3 photos
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                    B
                    BandiMahesh
                    Aug 23, 2021
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                    Address: [email protected]

                    Sir,
                    Iam Janga మోహన్
                    Mobile No:+[protected]
                    Mail Id:[protected]@gmail
                    I show the add up on the rosary about the loan I applied for the 20000 loan for 100 days and in addition I got a loan of Rs699 security deposit. If the money does not come, I will complent with the cyber crime ploice dept
                    +1 photos
                    Razorpay customer support has been notified about the posted complaint.
                    Aug 23, 2021
                    Updated by BandiMahesh
                    Sir,
                    Iam Janga మోహన్
                    Mobile No:+[protected]
                    Mail Id:[protected]@gmail
                    I show the add up on the rosary about the loan I applied for the 20000 loan for 100 days and in addition I got a loan of Rs699 security deposit. If the money does not come, I will complent with the cyber crime ploice dept
                    [protected]@razorpay.com

                    Aug 23, 2021
                    Updated by BandiMahesh
                    Sir,
                    Iam Janga మోహన్
                    Mobile No:+[protected]
                    Mail Id:[protected]@gmail
                    I show the add up on the rosary about the loan I applied for the 20000 loan for 100 days and in addition I got a loan of Rs699 security deposit. If the money does not come, I will complent with the cyber crime ploice dept
                    Aug 23, 2021
                    Updated by BandiMahesh
                    Sir,
                    Iam Janga మోహన్
                    Mobile No:+[protected]
                    Mail Id:[protected]@gmail
                    I show the add up on the rosary about the loan I applied for the 20000 loan for 100 days and in addition I got a loan of Rs699 security deposit. If the money does not come, I will complent with the cyber crime ploice dept
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                      V
                      Vikas2025
                      Aug 23, 2021
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                      I had made some online payments to Property Times which is fake company and had run away with my money please issue refund and don't make the payment to company
                      Razorpay customer support has been notified about the posted complaint.
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                        N
                        Natarajankarthick
                        Aug 20, 2021
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                        Address: 2453 ayyappan nagar as nagar reddipalayam road thanjavur

                        I will booking irctc ticket book at online mood to razorpay to google pay upi link that time amount rs 781.99 debited but transaction as failed not refund my amount instantlly why please verified and credit my amount in our account
                        Irctc booking online
                        20.08.2021 date of payment
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                          A
                          Aug 20, 2021
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                          Had made payment of RS.1999.00(One Thousand Nine Hundred And Ninety Nine Only) Towards Purchase of ROLCub Ergonomic Mesh Adjustable Office Executive Chair on[protected] via payment ID- pay_HmE8M1HQqq6ixf. The company haven't delivers the product and their website is shut, kindly organise refund
                          +2 photos
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                            A
                            Abhijitchakraborty51
                            Aug 20, 2021
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                            Address: AT ROAD, NER CITY POLICE RESERVE, GUWAHATI , ASSAM , PIN NO:- 781001
                            Website: Complain about false payment

                            My self tapas das i paid 1299.00 for uddyam registration on 21st july 2021 through razorpay by internet banking . After made payment i was not found any certificate o[censored]ddyam registration. But after 20 days i made connect govt of india officials regarding this matter they said that what payment i made was wrong .

                            So i humbly request you please refund my money .

                            You can call me in this number :[protected] abhijit chakraborty )

                            i have receipt of payment amount of inr 1299.00 i present you my receipt ass attachment please find that and try to resolve my query .

                            In payment slip you find ( who made payment ) company mail id, contact number, contact person, transaction reference id details mentioned. Please check . Please ref
                            +1 photos
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                              P
                              PalguniSkanda
                              Aug 20, 2021
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                              Dear Sir,

                              Dear Sir,

                              Please let me know the shipment details against my Order # 1866. The details are given below: Thank you, Warm Regards, T. Panduranga Kini

                              Order summary
                              Rapha Super Max Folding Bicycle × 1
                              green
                              Rs. 1, 999.00

                              Subtotal

                              Rs. 1, 999.00
                              Shipping

                              Rs. 0.00
                              Taxes

                              Rs. 0.00
                              Total

                              Rs. 1, 999.00
                              Customer information
                              Shipping address
                              Panduranga Kini
                              52 Herur, 4th Mari Katte Cross Road, Brahmavar
                              Sai Shikara
                              576213 Brahmavar KA
                              India

                              Billing address
                              Panduranga Kini
                              52 Herur, 4th Mari Katte Cross Road, Brahmavar
                              Sai Shikara
                              576213 Brahmavar KA
                              India

                              Shipping method
                              Standard

                              Payment method
                              Razorpay cards_upi_netbanking_wallets_ — Rs. 1, 999.00
                              Payments
                              15 Aug 2021, 16:00 (5 days ago)
                              to me

                              VRUTIKA FASHION
                              ₹1, 999.00
                              Paid Successfully
                              Payment Id pay_HlROcKhCZ4Of84
                              Paid On 15th Aug, 2021
                              Method
                              XXXX-XXXX-XXXX-5209
                              Card
                              Email [protected]@gmail.com
                              Mobile Number [protected]
                              For any order related queries, please reach out to VRUTIKA FASHION .
                              Please report this payment if you find it to be suspicious or fraudulent report flag Report Payment
                              Razorpay customer support has been notified about the posted complaint.
                              Dear Sir,
                              I regret to bring to your kind notice that I have not received any communication from Merchant against my order dated 15.08.2021 vide razorpay payment ID pay_HlROcKhCZ4Of84 for Rs. 1999/-. I request you to refund the same on priority basis.
                              Thank you.
                              Dear Sir,

                              Please let me know the shipment details against my Order # 1866. The details are given below: Thank you, Warm Regards, T. Panduranga Kini

                              Order summary
                              Rapha Super Max Folding Bicycle × 1
                              green
                              Rs. 1, 999.00

                              Subtotal

                              Rs. 1, 999.00
                              Shipping

                              Rs. 0.00
                              Taxes

                              Rs. 0.00
                              Total

                              Rs. 1, 999.00
                              Customer information
                              Shipping address
                              Panduranga Kini
                              52 Herur, 4th Mari Katte Cross Road, Brahmavar
                              Sai Shikara
                              576213 Brahmavar KA
                              India

                              Billing address
                              Panduranga Kini
                              52 Herur, 4th Mari Katte Cross Road, Brahmavar
                              Sai Shikara
                              576213 Brahmavar KA
                              India

                              Shipping method
                              Standard

                              Payment method
                              Razorpay cards_upi_netbanking_wallets_ — Rs. 1, 999.00
                              Payments
                              15 Aug 2021, 16:00 (5 days ago)
                              to me

                              VRUTIKA FASHION
                              ₹1, 999.00
                              Paid Successfully
                              Payment Id pay_HlROcKhCZ4Of84
                              Paid On 15th Aug, 2021
                              Method
                              XXXX-XXXX-XXXX-5209
                              Card
                              Email [protected]@gmail.com
                              Mobile Number [protected]
                              For any order related queries, please reach out to VRUTIKA FASHION .
                              Please report this payment if you find it to be suspicious or fraudulent report flag Report Payment
                              PalguniSkanda's [Complaint's author] reply, Aug 28, 2021
                              Dear Sir,
                              To,
                              Razorpay Team,
                              I request you to refund my payment already done on 15.08.2021 vide razorpay payment ID pay_HlROcKhCZ4Of84 reputed payment gateway recommended for fraudlent merchant ID VRUTIKA FASHION. No responses for mail communications and switched off their customer care phone.
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                                R
                                ravikumar7369
                                Aug 18, 2021
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                                Address: Andhrapradesh, Mondemkhallu

                                Date of incident - 18/08/2021
                                Client Number - [protected]

                                request a refund
                                +4 photos
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                                  N
                                  Nishant_k7
                                  Aug 17, 2021
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                                  Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                                  Name:- Nishant Kende
                                  Investment Date :- 28 Nov 2020
                                  Cheating Date:- 19 January 2021
                                  Email iD :- [protected]@gmail.com
                                  Transaction ID :- T2011281248207236937727
                                  Razorpay customer support has been notified about the posted complaint.
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                                    D
                                    Deepanshu4559
                                    Aug 17, 2021
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                                    Plz refund my money you are cheater

                                    My transaction id
                                    pay_HmBS1nZnaOUbYR

                                    Plz help me.

                                    And my oder is not sent.
                                    Razorpay customer support has been notified about the posted complaint.
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                                      S
                                      sennirjan
                                      Aug 17, 2021
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                                      Last week create a merchant account and collect money from my client via razorpay, after collecting the money account verification documents failed, reply via email and not provided my payout and not ask any required documents for reactivate my account, no response from razorpay ...pls resolve my issue and provide my payout immediately

                                      Regards
                                      Razorpay customer support has been notified about the posted complaint.
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                                        doctorram
                                        Aug 16, 2021
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                                        I have done payment of Rs 2499 for online purchase of bicycle from shoprol.in site on 13/08/2021 at 9:52pm
                                        I have received email from [protected]@razorpay.com for the same.
                                        But this merchant is a fraud site. So please take action for refund of my money.
                                        Share details of shoprol.in at my email hospital.[protected]@gmail.com, so I can file case in cyber crime.
                                        Thank you
                                        Dr Ram Kumar Sharma
                                        [protected]
                                        Razorpay customer support has been notified about the posted complaint.
                                        Sir we paid for shoprol and did not get it back as they closed their website

                                        Fraud merchant Shoprol.in - Comment #3878845 - Image #0
                                        Aug 17, 2021
                                        I have done payment of Rs 6800 for online purchase of bicycle from shoprol.in site on 11/08/2021 at 9:52pm
                                        I have received email from [protected]@razorpay.com for the same.
                                        But this merchant is a fraud site. So please take action for refund of my money.
                                        Share details of shoprol.in at my email [protected]@gmail.com, so I can file case in cyber crime.
                                        Thank you
                                        Balaji Gopalsamy

                                        Fraud merchant Shoprol.in - Comment #3878848 - Image #0
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