Claimed

Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
Complaints 3556
Resolved
1904
Unresolved
1652
Contacts

File a complaint to Razorpay

Having problems with Razorpay?

File a complaint and get it resolved by Razorpay customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Razorpay reviews & complaints page 29

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nishant_k7
Aug 17, 2021
Report
Copy

Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
Name:- Nishant Kende
Investment Date :- 28 Nov 2020
Cheating Date:- 19 January 2021
Email iD :- [protected]@gmail.com
Transaction ID :- T2011281248207236937727
Razorpay customer support has been notified about the posted complaint.
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Deepanshu4559
    Aug 17, 2021
    Report
    Copy

    Plz refund my money you are cheater

    My transaction id
    pay_HmBS1nZnaOUbYR

    Plz help me.

    And my oder is not sent.
    Razorpay customer support has been notified about the posted complaint.
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sennirjan
      Aug 17, 2021
      Report
      Copy

      Last week create a merchant account and collect money from my client via razorpay, after collecting the money account verification documents failed, reply via email and not provided my payout and not ask any required documents for reactivate my account, no response from razorpay ...pls resolve my issue and provide my payout immediately

      Regards
      Razorpay customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        doctorram
        Aug 16, 2021
        Report
        Copy

        I have done payment of Rs 2499 for online purchase of bicycle from shoprol.in site on 13/08/2021 at 9:52pm
        I have received email from [protected]@razorpay.com for the same.
        But this merchant is a fraud site. So please take action for refund of my money.
        Share details of shoprol.in at my email hospital.[protected]@gmail.com, so I can file case in cyber crime.
        Thank you
        Dr Ram Kumar Sharma
        [protected]
        Razorpay customer support has been notified about the posted complaint.
        Sir we paid for shoprol and did not get it back as they closed their website
        Aug 17, 2021
        I have done payment of Rs 6800 for online purchase of bicycle from shoprol.in site on 11/08/2021 at 9:52pm
        I have received email from [protected]@razorpay.com for the same.
        But this merchant is a fraud site. So please take action for refund of my money.
        Share details of shoprol.in at my email [protected]@gmail.com, so I can file case in cyber crime.
        Thank you
        Balaji Gopalsamy
        Helpful
        3 other people found this review helpful
        3 found this helpful
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Simran chhabra 12
          Aug 16, 2021
          Report
          Copy

          I have already shared that I have charged 22K and after complaining you guys what you did forwarded the case to the fraudlent company and they are sending link by using your name that they will initiate the refund but they are again trying to charge me ... I have also received a call that: I am from consumer Complaints and please do the following procedures to get the issue resolved: while following those instructions i got to know that they are asking me to pay again 22K. If you are not able to help me out then please shut it down.. Peoples are trusting you for resolutions and you are taking care of the fraudlensts only...
          Razorpay customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Simran chhabra 12
            Aug 16, 2021
            Report
            Copy

            Can you send request again of 22000 so i can accept it and you gave my refund back..
            Razorpay customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              SidLawliet
              Aug 16, 2021
              Resolved
              Report
              Copy
              Resolved

              On the 16th of July and August, Rs. 5000 was debited from my bank account to razorpay.[protected]@icici without my authorisation via the Paytm apps automatic payment feature. Apparently the payments were scheduled on a monthly basis up to 2031 which implies that I would be paying 60, 000 per year, summing up to 6 lakhs over the 10 years.

              I want to know who authorised such a huge payment on my behalf where I cannot even check the details of the receiver of the funds.

              I want the Rs. 10000 credited to my account immediately and I want to know who authorised this transaction on my behalf.

              Name: Siddhant Sahoo
              Aug 17, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Simran chhabra 12
                Aug 15, 2021
                Resolved
                Report
                Copy
                Resolved

                Dear Consumers

                I haven’t recieve anything yet
                I haven’t recieve any scratch card and any money
                Why are you close my case untill i don’t recieve anything yet ..
                I don’t do any transaction this is fraud transaction without my permission…
                Kindly give my money back
                Call me for better understanding
                Call at - [protected], [protected]
                Aug 15, 2021
                Complaint marked as Resolved 
                Dear Consumers I haven’t recieve anything yet I haven’t recieve any scratch card and any money Why are you close my case untill i don’t recieve anything yet .. I don’t do any transaction this is fraud transaction without my permission… Kindly give my money back Call me for better understanding Call at - 9990378684, 9625176769
                Razorpay customer support has been notified about the posted complaint.
                Aug 15, 2021
                Updated by Simran chhabra 12
                Dear Consumers

                I haven’t recieve anything yet
                I haven’t recieve any scratch card and any money
                Why are you close my case untill i don’t recieve anything yet ..
                I don’t do any transaction this is fraud transaction without my permission…
                Kindly give my money back
                Call me for better understanding
                Call at - [protected], [protected]

                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Simran chhabra 12
                  Aug 13, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  As i was earlier file a complaint regarding the charges.. I have just received an e-mail in which you have mentioned that I will get the amount back.. But while checking it it is asking to pay 22K which is very suspicious. Please do check and provide the solution on it.. I have attached the screenshot too…call me for better understanding.. Waiting for your reply. Thank you!
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  Dear Consumers I haven’t recieve anything yet I haven’t recieve any scratch card and any money Why are you close my case untill i don’t recieve anything yet .. I don’t do any transaction this is fraud transaction without my permission… Kindly give my money back Call me for better understanding Call at - 9990378684, 9625176769
                  Razorpay customer support has been notified about the posted complaint.
                  Aug 14, 2021
                  Updated by Simran chhabra 12
                  As i was earlier file a complaint regarding the charges.. I have just received an e-mail in which you have mentioned that I will get the amount back.. But while checking it it is asking to pay 22K which is very suspicious. Please do check and provide the solution on it.. I have attached the screenshot too.. Waiting for your reply. Thank you! Call -[protected], [protected]

                  Aug 14, 2021
                  Updated by Simran chhabra 12
                  Dear Consumers

                  I haven’t recieve anything yet
                  I haven’t recieve any scratch card and any money
                  Why are you close my case untill i don’t recieve anything yet ..
                  I don’t do any transaction this is fraud transaction without my permission…
                  Kindly give my money back
                  Call me for better understanding
                  Call at - [protected], [protected]

                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    DumaniKhabar
                    Aug 13, 2021
                    Report
                    Copy

                    Address: Gurugram

                    Payment Successful. Razorpay Payment Id:pay_HfU9boqxK4SRLW

                    Invoice No.: INV[protected]
                    Order ID: #907580
                    Tracking No. abc
                    Date Added: 31/07/2021

                    Order NOT received as yet.
                    Razorpay customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shalini Vaghela
                      Aug 13, 2021
                      Report
                      Copy

                      Salwarsuitz.com an online shopping is using your platform for all payments receipt and I have paid 999 for purchase of product.Please review such frauds.I am attaching payment & order placed screenshot for your reference.
                      Can I get my money back as the concerned online person is not traceable.
                      Razorpay customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Manoj.G.S
                        Aug 13, 2021
                        Report
                        Copy

                        Hello There

                        I purchased shared bk plan and invested my money in that according to Shared Bk agreement."from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK" and didnt provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                        Please be responsible, hope you act for the farewell of the society. We have suffered a lot due to this investment.

                        Name,
                        Gowri.G.S

                        Investment Dates,

                        31-december-2020
                        07-january-2021
                        11-january-2021

                        Cheating Date,

                        26-january-2021

                        Transaction ld,

                        T2012311758060163825710
                        [31-december-2020]

                        T2101071902097432545131
                        [07-january-2021]

                        T2101112023110190548399
                        [11-january-2021]
                        Razorpay customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Manoj.G.S
                          Aug 13, 2021
                          Report
                          Copy

                          Hello There

                          I purchased shared bk plan and invested my money in that according to Shared Bk agreement."from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 68, 000 Rupees" and didnt provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                          Please be responsible, hope you act for the farewell of the society. We have suffered a lot due to this investment.

                          Name,
                          Gowri.G.S

                          Investment Dates,

                          31-december-2020
                          07-january-2021
                          11-january-2021

                          Cheating Date,

                          26-january-2021

                          Transaction ld,

                          T2012311758060163825710
                          [31-december-2020]

                          T2101071902097432545131
                          [07-january-2021]

                          T2101112023110190548399
                          [11-january-2021]
                          Razorpay customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            O
                            oknomo
                            Aug 12, 2021
                            Report
                            Copy

                            Website: razorpay.com

                            This payment gateway seems fraud in their dealings, I had more than 90 eail communication asking for an answer but they have automated answering machine installed for customer support and blames in Covid 19.

                            The matter is regarding a purchase of a product through Razorpay as the gateway. The other end company is fraud and have collected the money and closed the website and contact addresses many times in different names and addresses. like : Imploret.com, clipop.in, Kartio.in, and now as Rolcub.in.

                            These merchants all have the same website layout and content and product. They use Razorpay as the payment gateway and when you enquire the same with they have an automated response, stating they are only payment gateways.

                            If you look at the number of complaints lodged against them, it is quite high and still they managed to get 160 million dollar funding! Which source? And their value tripled in the last 6 months!
                            Razorpay customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vinaychaudhary
                              Aug 12, 2021
                              Report
                              Copy

                              My name vinay chaudhary i pay 1619 rupees for boat airdopes 441 but some family issues I cancel my order for paying my tuition fees but I don't get my refund please tell them to send my refund please sir
                              Razorpay customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Simran chhabra 12
                                Aug 12, 2021
                                Report
                                Copy

                                Address: NA

                                I am simran, last night on august 12:30 Am i was checking a facebook page that was related to fashion and i was checking some clothes on the website and checking there rates and prices of clothes and after some the they started deduction in my account through Google pay UPI to Razorpay software private limited of many amounts and they deducted more then 22 thousands.
                                Razorpay customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Parichha
                                  Aug 12, 2021
                                  Report
                                  Copy

                                  Address: Plot No 10 , Lane 2 Adarsh Vihar , Bhubaneswar 751024

                                  Invoice No.: INV[protected]
                                  Order ID: #907580
                                  Tracking No. abc
                                  Date Added: 31/07/2021
                                  Razorpay customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jay Motwani iXpert
                                    Aug 12, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Settlement is on Hold

                                    Address: Ahmedabad-Gujarat

                                    Ticket ID 3035075 dated 3-Aug-21 for Settlement is on hold.
                                    I have tried communicating with them over email but there is only one reply that Razorpay success team will get back to you within 2 Business Days.
                                    I have tried communicating with the executives on the website via chat option. They have only one reply that please wait and concern team will send us an email.
                                    I received payments on 2nd August and complained regarding...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy
                                    R
                                    rvmewada1203
                                    Aug 12, 2021
                                    Report
                                    Copy

                                    Hello Razorpay Team,

                                    I am Ravi Mewada. I have paid total amount of INR 1, 10, 000 t0 betfair application though RAZORPAY . This application has scammed many people across India and closed their platform on 06th Aug 2021 and looted the money.
                                    My transaction ids to razorpay are as below:
                                    Transaction Date 04th-5th Aug 2021

                                    [protected] INR 20, 000
                                    [protected] INR 10, 000
                                    [protected] INR 3, 000
                                    [protected] INR 3, 000
                                    [protected] INR 2, 000
                                    [protected] INR 3, 000

                                    And below are credit card transactions:
                                    Linked Mobile No: [protected]
                                    Card No. ([protected])

                                    MT[protected] -INR 7000
                                    MT[protected] -INR 5000
                                    MT[protected] -INR 5000
                                    MT[protected] -INR 5000
                                    MT[protected] -INR 5000
                                    MT[protected] -INR 10000
                                    MT[protected] -INR 5000
                                    MT[protected] -INR 5000
                                    MT[protected] -INR 5000
                                    MT[protected] -INR 5000
                                    MT[protected] -INR 9000
                                    MT[protected] -INR 3000

                                    I have lost my life saving in this scam. Me and my family is going through to much of mental stress due to this scam. My humble request to you is to refund my money.
                                    Razorpay customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Moon Naulak
                                      Aug 11, 2021
                                      Report
                                      Copy

                                      My product for FASHION STREET that i ordered on 6th Aug isn't delivered, no news and can't be trace/track. Online payment so already took money or should i say robbed!
                                      Razorpay customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit