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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
Complaints 3552
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1904
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Razorpay reviews & complaints page 29

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Simran chhabra 12
Aug 16, 2021
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I have already shared that I have charged 22K and after complaining you guys what you did forwarded the case to the fraudlent company and they are sending link by using your name that they will initiate the refund but they are again trying to charge me ... I have also received a call that: I am from consumer Complaints and please do the following procedures to get the issue resolved: while following those instructions i got to know that they are asking me to pay again 22K. If you are not able to help me out then please shut it down.. Peoples are trusting you for resolutions and you are taking care of the fraudlensts only...
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    Simran chhabra 12
    Aug 16, 2021
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    Can you send request again of 22000 so i can accept it and you gave my refund back..
    Razorpay customer support has been notified about the posted complaint.
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      S
      SidLawliet
      Aug 16, 2021
      Resolved
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      Resolved

      On the 16th of July and August, Rs. 5000 was debited from my bank account to razorpay.[protected]@icici without my authorisation via the Paytm apps automatic payment feature. Apparently the payments were scheduled on a monthly basis up to 2031 which implies that I would be paying 60, 000 per year, summing up to 6 lakhs over the 10 years.

      I want to know who authorised such a huge payment on my behalf where I cannot even check the details of the receiver of the funds.

      I want the Rs. 10000 credited to my account immediately and I want to know who authorised this transaction on my behalf.

      Name: Siddhant Sahoo
      +2 photos
      Aug 17, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
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        S
        Simran chhabra 12
        Aug 15, 2021
        Resolved
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        Resolved

        Dear Consumers

        I haven’t recieve anything yet
        I haven’t recieve any scratch card and any money
        Why are you close my case untill i don’t recieve anything yet ..
        I don’t do any transaction this is fraud transaction without my permission…
        Kindly give my money back
        Call me for better understanding
        Call at - [protected], [protected]
        +1 photos
        Aug 15, 2021
        Complaint marked as Resolved 
        Dear Consumers I haven’t recieve anything yet I haven’t recieve any scratch card and any money Why are you close my case untill i don’t recieve anything yet .. I don’t do any transaction this is fraud transaction without my permission… Kindly give my money back Call me for better understanding Call at - 9990378684, 9625176769
        Razorpay customer support has been notified about the posted complaint.
        Aug 15, 2021
        Updated by Simran chhabra 12
        Dear Consumers

        I haven’t recieve anything yet
        I haven’t recieve any scratch card and any money
        Why are you close my case untill i don’t recieve anything yet ..
        I don’t do any transaction this is fraud transaction without my permission…
        Kindly give my money back
        Call me for better understanding
        Call at - [protected], [protected]

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          S
          Simran chhabra 12
          Aug 13, 2021
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          Resolved

          As i was earlier file a complaint regarding the charges.. I have just received an e-mail in which you have mentioned that I will get the amount back.. But while checking it it is asking to pay 22K which is very suspicious. Please do check and provide the solution on it.. I have attached the screenshot too…call me for better understanding.. Waiting for your reply. Thank you!
          +2 photos
          Aug 14, 2021
          Complaint marked as Resolved 
          Dear Consumers I haven’t recieve anything yet I haven’t recieve any scratch card and any money Why are you close my case untill i don’t recieve anything yet .. I don’t do any transaction this is fraud transaction without my permission… Kindly give my money back Call me for better understanding Call at - 9990378684, 9625176769
          Razorpay customer support has been notified about the posted complaint.
          Aug 14, 2021
          Updated by Simran chhabra 12
          As i was earlier file a complaint regarding the charges.. I have just received an e-mail in which you have mentioned that I will get the amount back.. But while checking it it is asking to pay 22K which is very suspicious. Please do check and provide the solution on it.. I have attached the screenshot too.. Waiting for your reply. Thank you! Call -[protected], [protected]

          Aug 14, 2021
          Updated by Simran chhabra 12
          Dear Consumers

          I haven’t recieve anything yet
          I haven’t recieve any scratch card and any money
          Why are you close my case untill i don’t recieve anything yet ..
          I don’t do any transaction this is fraud transaction without my permission…
          Kindly give my money back
          Call me for better understanding
          Call at - [protected], [protected]

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            D
            DumaniKhabar
            Aug 13, 2021
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            Address: Gurugram

            Payment Successful. Razorpay Payment Id:pay_HfU9boqxK4SRLW

            Invoice No.: INV[protected]
            Order ID: #907580
            Tracking No. abc
            Date Added: 31/07/2021

            Order NOT received as yet.
            Razorpay customer support has been notified about the posted complaint.
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              S
              Shalini Vaghela
              Aug 13, 2021
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              Salwarsuitz.com an online shopping is using your platform for all payments receipt and I have paid 999 for purchase of product.Please review such frauds.I am attaching payment & order placed screenshot for your reference.
              Can I get my money back as the concerned online person is not traceable.
              +2 photos
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                M
                Manoj.G.S
                Aug 13, 2021
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                Hello There

                I purchased shared bk plan and invested my money in that according to Shared Bk agreement."from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK" and didnt provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                Please be responsible, hope you act for the farewell of the society. We have suffered a lot due to this investment.

                Name,
                Gowri.G.S

                Investment Dates,

                31-december-2020
                07-january-2021
                11-january-2021

                Cheating Date,

                26-january-2021

                Transaction ld,

                T2012311758060163825710
                [31-december-2020]

                T2101071902097432545131
                [07-january-2021]

                T2101112023110190548399
                [11-january-2021]
                +4 photos
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                  Manoj.G.S
                  Aug 13, 2021
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                  Hello There

                  I purchased shared bk plan and invested my money in that according to Shared Bk agreement."from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 68, 000 Rupees" and didnt provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                  Please be responsible, hope you act for the farewell of the society. We have suffered a lot due to this investment.

                  Name,
                  Gowri.G.S

                  Investment Dates,

                  31-december-2020
                  07-january-2021
                  11-january-2021

                  Cheating Date,

                  26-january-2021

                  Transaction ld,

                  T2012311758060163825710
                  [31-december-2020]

                  T2101071902097432545131
                  [07-january-2021]

                  T2101112023110190548399
                  [11-january-2021]
                  +3 photos
                  Razorpay customer support has been notified about the posted complaint.
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                    O
                    oknomo
                    Aug 12, 2021
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                    Website: razorpay.com

                    This payment gateway seems fraud in their dealings, I had more than 90 eail communication asking for an answer but they have automated answering machine installed for customer support and blames in Covid 19.

                    The matter is regarding a purchase of a product through Razorpay as the gateway. The other end company is fraud and have collected the money and closed the website and contact addresses many times in different names and addresses. like : Imploret.com, clipop.in, Kartio.in, and now as Rolcub.in.

                    These merchants all have the same website layout and content and product. They use Razorpay as the payment gateway and when you enquire the same with they have an automated response, stating they are only payment gateways.

                    If you look at the number of complaints lodged against them, it is quite high and still they managed to get 160 million dollar funding! Which source? And their value tripled in the last 6 months!
                    Razorpay customer support has been notified about the posted complaint.
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                      Vinaychaudhary
                      Aug 12, 2021
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                      My name vinay chaudhary i pay 1619 rupees for boat airdopes 441 but some family issues I cancel my order for paying my tuition fees but I don't get my refund please tell them to send my refund please sir
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                        S
                        Simran chhabra 12
                        Aug 12, 2021
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                        Address: NA

                        I am simran, last night on august 12:30 Am i was checking a facebook page that was related to fashion and i was checking some clothes on the website and checking there rates and prices of clothes and after some the they started deduction in my account through Google pay UPI to Razorpay software private limited of many amounts and they deducted more then 22 thousands.
                        +5 photos
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                          Parichha
                          Aug 12, 2021
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                          Address: Plot No 10 , Lane 2 Adarsh Vihar , Bhubaneswar 751024

                          Invoice No.: INV[protected]
                          Order ID: #907580
                          Tracking No. abc
                          Date Added: 31/07/2021
                          Razorpay customer support has been notified about the posted complaint.
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                            J
                            Jay Motwani iXpert
                            Aug 12, 2021
                            Resolved
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                            Resolved

                            Settlement is on Hold

                            Address: Ahmedabad-Gujarat

                            Ticket ID 3035075 dated 3-Aug-21 for Settlement is on hold.
                            I have tried communicating with them over email but there is only one reply that Razorpay success team will get back to you within 2 Business Days.
                            I have tried communicating with the executives on the website via chat option. They have only one reply that please wait and concern team will send us an email.
                            I received payments on 2nd August and complained regarding...
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                            R
                            rvmewada1203
                            Aug 12, 2021
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                            Hello Razorpay Team,

                            I am Ravi Mewada. I have paid total amount of INR 1, 10, 000 t0 betfair application though RAZORPAY . This application has scammed many people across India and closed their platform on 06th Aug 2021 and looted the money.
                            My transaction ids to razorpay are as below:
                            Transaction Date 04th-5th Aug 2021

                            [protected] INR 20, 000
                            [protected] INR 10, 000
                            [protected] INR 3, 000
                            [protected] INR 3, 000
                            [protected] INR 2, 000
                            [protected] INR 3, 000

                            And below are credit card transactions:
                            Linked Mobile No: [protected]
                            Card No. ([protected])

                            MT[protected] -INR 7000
                            MT[protected] -INR 5000
                            MT[protected] -INR 5000
                            MT[protected] -INR 5000
                            MT[protected] -INR 5000
                            MT[protected] -INR 10000
                            MT[protected] -INR 5000
                            MT[protected] -INR 5000
                            MT[protected] -INR 5000
                            MT[protected] -INR 5000
                            MT[protected] -INR 9000
                            MT[protected] -INR 3000

                            I have lost my life saving in this scam. Me and my family is going through to much of mental stress due to this scam. My humble request to you is to refund my money.
                            Razorpay customer support has been notified about the posted complaint.
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                              Moon Naulak
                              Aug 11, 2021
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                              My product for FASHION STREET that i ordered on 6th Aug isn't delivered, no news and can't be trace/track. Online payment so already took money or should i say robbed!
                              Razorpay customer support has been notified about the posted complaint.
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                                mehtaelectronics
                                Aug 10, 2021
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                                Address: Mehta Electronics, H.H.Pradhan Mkt Complex, G.T. Lane

                                Dear Sir/Madam,
                                we booked a item from VLEbazar through razorpay payment gateway.
                                and the payment has deducted twice from our account.
                                the details of payments ref. no, date and amounts are :
                                1.[protected]/7/[protected]/-
                                2.[protected]/7/[protected]/-
                                kindly refund one amount to us.
                                Razorpay customer support has been notified about the posted complaint.
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                                  Rajiv Sirohi
                                  Aug 6, 2021
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                                  Address: Saha , District - Ambala Haryana -133104

                                  Track payments
                                  Showing results for pay_HeFEVzl1kBZZb4

                                  Your Refund has been Processed by Razorpay

                                  The refund for your payment done on Rosmerta Safety Systems Pvt Ltd for ₹ 141.60 has been processed by Razorpay. Please contact your issuing bank for further details.

                                  You can expect the payment to reflect in your bank account in the next 7-10 business days.

                                  Bank reference number: [protected]
                                  Copy

                                  Note: This is a tentative date. The actual date will depend on your bank.
                                  Reach out to Rosmerta Safety Systems Pvt Ltd Support

                                  Contact Rosmerta Safety Systems Pvt Ltd support for any update on the service/goods.

                                  Email

                                  [protected]@bookmyhsrp.com
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                                    jaanumeenu
                                    Aug 6, 2021
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                                    On 04/08/2021 I paid RS 8944 in RBL Bank from my canara bank account through Razorpay application.. But the cash did not reach RBL Bank. The cash was debited from my Canara bank account. Ineed to find a solution for this immediatly..
                                    Razorpay customer support has been notified about the posted complaint.
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                                      imthiyaz1234
                                      Aug 5, 2021
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                                      I have invested money in the company named Amazon grab
                                      It takes recharges from people and when withdraw comes they are asking again for recharge
                                      It is a fraud
                                      Razorpay customer support has been notified about the posted complaint.
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