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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
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Razorpay reviews & complaints page 115

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M
Mushtaq Ulla
Dec 29, 2020
Resolved
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Address: Mumbai

I already payment 5500 money to OMG burse through razorapay but the company didn't respond any thing on refund can u please check it
+1 photos
Aug 6, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Dec 29, 2020
Updated by Mushtaq Ulla
I already payment 5500 money to OMG burse through razorapay but the company didn't respond any thing on refund can u please check it

Hi Mushtaq,

Thank you for your time on call. As discussed, we have created a request on your behalf with the ticket reference number:4799082 and are getting this checked with the merchant from our end and have also raised a dispute for the transactions. Please expect an update on the same over same email thread shortly. Your patience is greatly appreciated.

Regards,
Amith
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    V
    Vinay Mahesh
    Dec 29, 2020
    Resolved
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    Resolved

    Sir, i am the person who loss with the omg burse scam aboubt Thirty Thousand money is scam.They credit some money through the razorpay.sir please recover my amount sir please complaint Cyber branch about this fraud.My paytm mobile number is [protected].You can check your transactions by razorpay with this number which i have gave you above.Thanking you sir
    Aug 8, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Dec 30, 2020
    Razorpay Customer Care's response
    Hi Vinay,

    We tried calling you, but the call went unresponsive. Please provide contact along with the transaction details here: https://razorpay.com/support/#request. Do mention ticket ID [4799213], so that we can assist you on priority.

    Regards,
    Amith
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      S
      Sandeep Rides
      from Powai, Maharashtra
      Dec 29, 2020
      Resolved
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      Resolved

      Address: Nellore

      My Number [protected]
      I am G.sandeep from Andhra Pradesh, Nellore district, I have added a payment Rs.31000. through razorpay to burse app, but I have not interested to continue please make refund to me for my personal .please do need full.
      +2 photos
      Aug 6, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Hi Sandeep,

      We tried calling you, but the call went unresponsive. Kindly raise a request here: https://razorpay.com/support/#request along with contact and transaction details. Please do mention the ticket ID [4799413], so that we can assist you on priority.

      Best Regards,
      Amith.
      Sandeep Rides's [Complaint's author] reply, Jan 3, 2021
      Please refund my money
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        J
        jogeshrazor
        Dec 29, 2020
        Resolved
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        Resolved

        Debited from my account through razorpay and need to refund

        Sr on 16th dec my acc was debited 5000 and 500 back to back to Burse app through razorpay but i learned that was frauded abd i need to refund my money pls concern my issue and refund it...
        +1 photos
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        J
        jogeshrazor
        Dec 29, 2020
        Resolved
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        Resolved

        My acc was debited RS 5000 and 500 through razorpay as that was frauded.
        +1 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Hi Jogesh,

        Thank you for your time on call. As discussed, we have created a request on your behalf with the ticket reference number:4800038. Please help us with the remaining transaction details over same email thread, so that our concerned team will get back to you with an update soon.

        Regards,
        Amith
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          S
          Surya7861
          Dec 29, 2020
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          I have done payment on 19 Dec for omg burse app amount is 5000 transaction Id is [protected] but the omg burse is a fraud company and not refunded my money and now the app is not working now.
          I am feeling cheated so I want my money back through company or razorpay because razorpay allowed them and provide them flatform to do transaction. And if you are unable to give me refund so provide me the omg burse company detail on which you allowed them to do transaction.
          +1 photos
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Dec 30, 2020
          Razorpay Customer Care's response
          Hi Surya,

          Thank you for reaching out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the ticket ID [4800452] so that we can assist you on priority.

          Best Regards,
          Amith.
          Jan 01, 2021
          Updated by Surya7861
          I haven't received money please you I think you people is also involved in this fraud. If you can't give me money so provide me the detail of omg burse
          Jan 04, 2021
          Updated by Surya7861
          Please reply
          OMG burse fraud and online taken my money plz 🙏give me the money

          Fraud done by omg burse company - Comment #3781721 - Image #0
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            R
            Rahul-12
            from Powai, Maharashtra
            Dec 29, 2020
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            Sir / Madam mene omg burse app me 16/12/2020 ko 5000 rupye ka recharge kara tha jiska utr no. [protected] he omg burse app ab band ho gyi he plese mera balance refund kara dijiye mene razorpay par bharosa karke app me balane add kar liya tha
            Razorpay customer support has been notified about the posted complaint.
            Hi Rahul,

            Thank you for reaching out to us. Please raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Also, mention ticket ID[4791795], so that our concerned team can assist you on priority.

            Regards,
            Amith
            Please help soon
            Rahul-12's [Complaint's author] reply, Dec 30, 2020
            My phone num7977450486
            Please help soon
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              P
              Pawan yqdav
              Dec 29, 2020
              Resolved
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              Resolved

              Address: Sir is compnay ka koi address nhi hai bs app log ke bharose pe hum razorpay dekh ke recharge kiye the

              Sir omg burse application pe humne razorpay pe bharsosa krke recharge kr diya jb ki woh recharge mera accept kr liya jb mai apna paisa withdrawal kiya to paisa withdrawal nhi ho raha hai mera Pura paisa uspe 9800 hai jo ki usi me hai aur razorpay pe bharosa pe Maine recharge kiya sir pls..help kre aur use paisa refund karaye umeed hai sir appka company jarror paisa refund karayegi
              Aur sir mera name pawan yadav,
              Bank kjash, vedupar, kushinagar, uttarpradesh, 274409
              +1 photos
              Aug 13, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Dec 30, 2020
              Razorpay Customer Care's response
              Hi Pavan,

              Thank you for reaching out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the ticket ID [4800537] so that we can assist you on priority.

              Best Regards,
              Amith.
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                J
                jithendragowdakmar
                Dec 29, 2020
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                Dear Razorpay Team,
                I had made a via your platform to one of your customer OMG Burse for online order grabbing.
                I have found out that your client is a fraud and i want by amount refunded.
                The transaction ID for the payment is as follows
                ID: T2012201138370038969160
                Razorpay customer support has been notified about the posted complaint.
                Verified Support
                Dec 30, 2020
                Razorpay Customer Care's response
                Hi Jithendra,

                Thank you for reaching out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the the ticket ID [4800635]. Our concerned team will get back to you with an update at the earliest.

                Best Regards,
                Amith.
                Jan 12, 2021
                Updated by jithendragowdakmar
                My contact number is [protected].
                Jan 12, 2021
                Updated by jithendragowdakmar
                Dear Team, the ticket ID you have mentioned is not valid.
                Please do the needful.

                Or please send a contact number to contact you people..there is no response for the mail's
                Jan 20, 2021
                Updated by jithendragowdakmar
                You Razorpay guys are providing a fake ticket ID.
                Are you guys just playing with your customers or do you seriously take the issues and solve the problems?

                The ticket ID sent by you guys are not valid. If should be of 8charachers but you have sent 7numbers...doing this in purpose ?
                Dear Team, the ticket ID you have mentioned is not valid.
                Please do the needful.

                Or please send a contact number to contact you people..there is no response for the mail's
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                  M
                  mohmmad mahboob
                  from Delhi, Delhi
                  Dec 29, 2020
                  Resolved
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                  Resolved

                  Sir / Madam mene omg burse app me 18/12/2020 ko 5000 rupye ka recharge kara tha jiska utr no. [protected] he omg burse app ab band ho gyi he plese mera balance refund kara dijiye mene razorpay par bharosa karke app me balane add kar liya tha
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Sir / Madam mene omg burse app me 18/12/2020 ko 5000 rupye ka recharge kara tha jiska utr no. [protected] he omg burse app ab band ho gyi he plese mera balance refund kara dijiye mene razorpay par bharosa karke app me balane add kar liya tha
                  Hi Mehboob,

                  We apologize for your inconvenience. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details. Do mention ticket ID [4791538], our concerned team will look into this on priority and provide you with an update at the earliest.

                  Regards,
                  Anas
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                    T
                    tiwariratan
                    from Delhi, Delhi
                    Dec 29, 2020
                    Resolved
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                    Resolved

                    Address: [email protected]

                    Hello sir
                    I have done my mistake duplicate transaction with same amount.
                    1st amount 8000 paid at 25 dec 2020, but that show overdue, by mistake I paid 28dec 2020 amount 8566rs with overdue amount plz check and plz refund my 8655rs. I attached both transaction screenshot for your reference. Hope you will understand my problem and work for that. Thank you. My contact number is [protected] and working mail id is:- [protected]@gmail.com.
                    I waiting for your reply and I hope will you solve my problem immediately..
                    +2 photos
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 30, 2020
                    Razorpay Customer Care's response
                    Hi Ratan,

                    Apologies for the inconvenience. We have notified our concerned team regarding your query and they are diligently working on your issue. Please expect an update on ticket ID [4793326] at the earliest. Your patience is highly appreciated while we resolve this for you.

                    Regards,
                    Anas
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                      A
                      Arunaroop
                      from Delhi, Delhi
                      Dec 29, 2020
                      Resolved
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                      Resolved

                      Address: Building no 14

                      Hello,

                      I have recharged money thru razorpay in an online app called OMG burse and paid a total of 160000. The payment gateway is razorpay. Which is a trusted one. Now the payment is been stopped. Requesting for a refund. Please look into this. All the payments have been done thru razorpay.

                      Regards
                      Aruna
                      +6 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Hi Arunaroop,

                      We are sorry for the trouble you are facing. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention ticket ID [4800450] so that we can assist you on priority.

                      Regards,
                      Anas
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                        M
                        munazirshafi
                        Dec 29, 2020
                        Resolved
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                        Resolved

                        Address: Aloosa bandipora

                        Sir actually i had recently invested 5500 in an online app Amazon Burse and that app cheated me by stopping the withdrawls plz help me to get my money back plz help sir as i am a student i cany bare this loss plz I beg u sir plz help me out
                        +1 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Dec 29, 2020
                        Updated by munazirshafi
                        In first transition I payed 5000 and in 2nd I payed 500

                        Hi Uzma,

                        Apologies for the inconvenience caused. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4800149] so that we can provide you with an update at the earliest.

                        Regards,
                        Anas
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                          M
                          mohmmad mahboob
                          from Delhi, Delhi
                          Dec 29, 2020
                          Resolved
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                          Resolved

                          Sir / madam mene 5000 Rupye 18/12/2020 omg burse app me recharge Kiya tha jiska UTR no.[protected] he omg app Valo ne Bola tha is app me recharge Karne se roj income hogi ab is compony ne app band Kar diya he please refund Kara dijiye 5000 Rupye
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 30, 2020
                          Razorpay Customer Care's response
                          Hi Mahboob,

                          We are sorry for the trouble you are facing. A request has been raised on your behalf with the ticket ID [4799630]. Also, a dispute has been created against the transaction. Kindly allow us some time, our concerned team is working on your issue and will come up with an update on the same email thread at the earliest.

                          Regards,
                          Anas
                          I have invested rs 40000 I have no idea . What should i do now??
                          0MG FRAUD hain plz hlp
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                            A
                            Apeksha Kanawaje
                            Dec 28, 2020
                            Resolved
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                            Resolved

                            I am done payment but i not collect renew licence.
                            plz co operate me and sent refund me.
                            +1 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Hi Apeksha,

                            We are sorry for the inconvenience caused. Our concerned team is looking into your issue and has provided an update regarding the same on the ticket ID [4789577]. For further queries, feel free to revert back to the same email thread, we will be happy to assist you.

                            Regards,
                            Anas
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                              S
                              Swetha girish
                              from Namakkal, Tamil Nadu
                              Dec 28, 2020
                              Resolved
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                              Resolved

                              Address: #35 vittla nilaya jaykumar layout konanakune

                              Sir
                              I my team I will pay up to 140000 thought razor pay company to burse app but now burse company was close what about my payment
                              +7 photos
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              Dec 28, 2020
                              Updated by Swetha girish
                              About burse app
                              Hi Swetha,

                              Apologies for the inconvenience caused. Kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Do mention ticket ID [4799269} so that we can assist you on priority.

                              Regards,
                              Anas
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                                G
                                gaurav Aj
                                Dec 28, 2020
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                                I ordered 2 items from superdry.in and paid through razorpay on 17th dec but then cancelled it immediately, since then i m waiting for the refund..
                                As its been more than 10 days now, i would want my money to be reflected back in my account asap

                                Order id - Order #FY5FDAE1C601C59453D6
                                +1 photos
                                Razorpay customer support has been notified about the posted complaint.
                                Hi Gaurav,

                                Apologies for the inconvenience caused. We are just a payment gateway facilitating merchants with online transactions. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention ticket ID [4799211]so that we can assist you on priority.

                                Regards,
                                Anas
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                                  G
                                  GUN MASTER
                                  from Delhi, Delhi
                                  Dec 28, 2020
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                                  Address: Arun premkumar ,

                                  Sir I'm pay the amount in omg application, this time omg app is not open I pay in your company though my total amount in 9500, my transfer history is add
                                  Sir your company is best and good my request sir plz refund my account amount sir plz help me sir my request sir plz
                                  +2 photos
                                  Razorpay customer support has been notified about the posted complaint.
                                  Hi Arun,

                                  Thank you for your time on call. As discussed, we have raised a request on your behalf with the ticket ID [4798946]. A dispute has been created with the merchant regarding the transaction and our concerned team is diligently working on your issue. Kindly update at the earliest.

                                  Regards,
                                  Anas
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                                    S
                                    Saxena ji
                                    from Mumbai, Maharashtra
                                    Dec 28, 2020
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                                    Address: 922, Ava's Vikas colony, rishikesh, distt.dehradun, uttarakhand, India

                                    I have applied for fasTag of my car regn. No. UK14E6235 and an amt.of rupees 375 paid through Google pay but neither my car regd. Nor amt. Paid by me refunded.
                                    Razorpay customer support has been notified about the posted complaint.
                                    Hi Saxena,

                                    Thank you for reaching out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact details and transaction id. Please do mention the ticket ID [4790645] so that we can assist you on priority.

                                    Best Regards,
                                    Amith.
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                                      H
                                      Harshada Sahastrabuddhe
                                      from Delhi, Delhi
                                      Dec 28, 2020
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                                      Sir I am sending money in rozerpay throu but not in my account mony recvied please send my mony
                                      +1 photos
                                      Razorpay customer support has been notified about the posted complaint.
                                      Dec 28, 2020
                                      Updated by Harshada Sahastrabuddhe
                                      Your company and application of trust but my payment not recvied
                                      Hi Harshada,

                                      Apologies for the inconvenience caused. We have raised a request on your behalf with ticket ID [4790573] where, a dispute has been raised with the merchant regarding the transaction. Our concerned team is diligently working on this and will provide an update at the earliest. Your patience is highly appreciated in the interim.

                                      Regards,
                                      Anas
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