RBL Bank — fake product - chanel n5 perfume scent post redeeming points

Ankush Gagneja

from Gurgaon, Haryana

Address:	Kolhapur, Maharashtra, 416005
Website:	RBL Rewards.com

I had ordered for chanel n5 on 19th june through the rbl rewards website using my credit card points and partial cash. The perfume was delivered to me on 26th june through perfumes2order.
Upon opening it, was observed that its fake which was further confirmed at the chanel store in delhi.
I have written to perfumes 2 order and rbl rewards email address and have received a reply from perfumes2 order while rbl is yet to offer a solution for either sending a real product or refund points and cash.

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Comments

Mandal Dilip

from Delhi, Delhi

I have complained the RBL Card service for the block the card and rerversal the same amount the complain no[protected]date[protected] and Do crime branch complain no-[protected] date[protected] but delayed. So pl look into the matter and take necessary action.obliged me.Thanks Dilip Kumar mob no-[protected]

Nmishra25

from Gurgaon, Haryana

There are no direct lines to talk to a human in RBL customer care. All over is a dead end ivr. I need to talk to someone immediately about an amount being deducted from my card but payment not received by the other party

ancpra

from Delhi, Delhi

I have taken a loan against my credit( card[protected]) rs 144000 loan no.[protected] in feb'18 which i pre closed on 16.3.18 reference no.01748809by making the payment of rs.138806/-after closing the loan again after 2months the sms came to make payment of rs 109490 against my loan on 16.6.18, no response given complaint no. 02595116.

ancpra's reply, Jul 1, 2018

In customer care no one is responding and there service to customer care is worst .