RBL Bank — r shield insurance cancellation. bad customer care experience

Address:641607

My name is Nanda Gopal. Few days before I got RBL Bank platinum plus super credit card. After that, I received a call from RBL bank insurance company regarding that R shield insurance subscription. But I told, that am not interested. So please don't activate that subscription. I said repeatedly 4 or 5 times to that customer care executives. But today R shield insurance premium Rs.720 debited in my RBl bank platinum plus super credit card. Today am trying to contact RBL bank customer care. But I can't contact customer care at anyway. And also sending a mail to RBL bank customer. But I didn't received a any reply form RBL Bank.

Kindly request to you please cancel that insurance and refund the money. Otherwise please cancel my credit card.

Mail : nandagopal.m.[protected]@gmail.com
Phone : [protected]
Was this information helpful?
No (5)
Yes (23)
RBL Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir/madam,

i have not requested for the R shield insurance but still from my supercard without my knowledge they have debited 1000/- .
Kindly request to cancel and refund the amount for the same.
Resepected sir i m v komala devi i have credit card but not used i have any income sources mai i request to you kiondly cancel the credit card my credit card no [protected] many times inform to rbl rep and dwarka nagar rbl bank visakhapatnam not responce

m v komala devi
ph [protected]
Dear Sir/madam,

i have not requested for the R shield insurance but still from my supercard without my knowledge they have debited 1084/- .
Kindly request to cancel and refund the amount for the same.
Last 2 yrs same issue, till date not not cansal very poor service
Dear sir my name is Thirupathaiah Guntakani Few days before I got RBL Bank platinum plus super credit card. After that, I received a call from RBL bank insurance company regarding that R shield insurance subscription. But I told, that am not interested. So please don't activate that subscription. I said repeatedly 4 or 5 times to that customer care executives. But today R shield insurance premium Rs.720 debited in my RBl bank platinum plus super credit card. Today am trying to contact RBL bank customer care. But I can't contact customer care at anyway. And also sending a mail to RBL bank customer. But I didn't received a any reply form RBL Bank.

Kindly request to you please cancel that insurance and refund the money. Otherwise please cancel my credit card.
The same type of thing happened with me on 25th June'2021 my RBL Super Credit card was automatically debited with Rs.600.00 towards R.Shield Insurance Premium. Neither I opted nor a call came. Though complained only a reply came to sort out the issue within 6 days.

These Rblbank r shield insurance people are taking money without our knowledge. They don't give any full information and they don't have direct contact. I have paid 12000 for r shield. Customer care guys will give wrong information. They are the robbers. I really hate this Rblbank services.
These Rblbank r shield insurance people are taking money without our knowledge. They don't give any full information and they don't have direct contact. I have paid 12000 for r shield. Customer care guys will give wrong information. They are the robbers. I really hate this Rblbank services.😡😡😡😡😡😡😡

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RBL Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    2405
    Pending
    0
    Resolved
    118
    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
    +91 23 1265 0981 [Admin Office]
    RBL Bank Address
    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
    View all RBL Bank contact information