RBL Bank Complaints & Reviews

Hi RBL Team,

Applied moneytap rbl creditcard on 7 Jul 2018. uploaded all the proofs need.
Tried to do e-sign in but did't worked out, next day executive came collected document. Address verification done on 11th july 2018, Later Mail Received stating update required document and details, i have uploaded residence proof again.
Money tap has no contact numbers
I have sent many emails no response.
mycbil score is good everything is i even using other banks credit cards also . today 19th no response either rejection or approval, i did't received application number also

my email id:- m.[protected]@gmail.com

Hi Team.

I am Kalpesh Jain.
I applied for rbl credit card in month of Feb but I do not get the card yet.
I have sent out 12-15 email for cancellations of my card starting from Mar month till now.
But still my card is not cancelled and I am getting threatening call from customer support.

Please look into this matter and close it.

As I do not get the card I will not pay any amount.

Thanks .
Kalpesh Jain
Mob[protected]

My name is deepshikha menon. My first complain is u have very bad customer care helpline number where we don't get option for speaking to customer care. I m a new customer almost completed 2 and half month after applying the card I have not yet received my credit card, but bill came today. On what basis am I charged if I gave not even received credit card. I m fed up don't need your credit card a request to cancel the card if you will keep on sending me bills without credit card I am not a fool to pay. Continuously I am stating in mails that I need a call back but u so cLled customer care department don't even bother to revert on email and call back. Now also if I won't get revert I will make sure your name should spoil on social media.

I roopam chauhan is having a business loan from rbl since last year oct.2017 amounting to rs 3lacs fr 3years...nw i want to close my loan with remaining balance..its been 10days that i have been requesting my branch(solan)h.p but there’s no response till yet.even i cntctd the CHANDIGARH branch n theres no response from there yet...my one emi got bounced because of such issues.if my account gets black listed ur bank itself will b responsible n i unfortunately i hv 2 go till court nw

I have received a call on 17/07/2018, 1.30pm at my office number from Nishant Chauhan, mobile number [protected] regarding my libilities of RBL bank, but instead of calling me he was made a call to my office female staff and abusing very wrongly to my staff, and talkig very abusily, so please lodge a complaint for this number. I have sufficient proofs about this.

Dear Sir, my self Mukesh Kumar Matka we have received my super credit card but bank has charge yearly membership to me Bajaj finserv sales executive has wrong committed to me for member ship fee He has told that will free life time but RBL Bank has charge to me member ship fee.please confirm contact details of Sales executive of Bajaj finserv I want talk to him otherwise I will go to consumer Court.

Regards,
Mukesh Kumar Matka
Last 4 digit card no.6510
Card name- Super Card

Hi Sir,

This is to inform you that I would like to close the credit card account that I am holding with your bank at the earliest as I am not getting any benefit using this card.kindly do the needful..The details of my credit card is listed below

Name of the Card holder: _Mr. Jijesh k kunnumbram

Card Number _ [protected]

contact Number [protected]


Please send me an acknowledgment letter after closing my account. Also, please confirm that it has been notified to all the related credit card bureaus that my account was closed upon my request.

If there are any dissimilarities between my records and yours, please contact me by mail at my email address or contact at the below mobile number.

i was mailed 3 times and more than 10 times i was contact customer care. But rbl people not respond. On the name of service rbl is world worst bank. On 15th oct i again call customer call they people told me that i will receive a call from rbl but till date there is no communication from rbl.
Now i am very very frustrated from rbl and want to cancel rbl credit card.

I got call from RBL inhouse regarding overdue payment of 4200rs and asked to make the payment of 2800rs and executive said rest amount is worngly updated it will be wave of i paid the same amount however RBL did not wave of that amount and ask me to pay that amount its a wrong commitment earlier also same problem i faced regarding the wrong commitment kindly fix the issue its pathetic service brand Like RBL.

I am applying Rbl Bank credit card. Rbl executive taken all
My documents but some day Rbl executive mobile out of reach. My all documents lapsed and miss use.
Executive no [protected], [protected]
Gmail ID [protected]@GMAIL.COM
Plz enquiry it and my all documents give me
RBL All executives are fraud and senseless behave
Dinesh Kumar gupta
[protected]

सर मैं मोहन लाल शर्मा मेरा कार्ड नंबर [protected] सर मैंने आपके एजेंट को ₹2000 वाला कार्ड बनाने को बोला था पर मुझे जो कार्ड दिया है उसकी एक साल की फीस ₹5000 है तो आप यह कार्ड या तो चेंज कर दीजिए या फिर मेरा कार्ड बंद कर दीजिए मुझे दो हजार कार्ड वाला लेने में कोई प्रॉब्लम नहीं है पर मैं ₹5000 वाला कार्ड इस्तेमाल नहीं कर सकता हूं तो प्लीज इसे बंद कर दीजिए

I had tried to withdraw cash from my Credit card account through SBI ATM as is got blocked at a petrol pump where there was problem in using the card on date 04/07/2018, but the transaction failed & cash was not delivered by the ATM, for which I had already raised complaint but till date nothing is done & the amount is still not refunded to my & even i am being charged for Cash withdrawl.
My card number is [protected] & name is Jitendra Dhiran [protected].

Facing great inconvenience, due to bank

Hi,

This is Narasimha Murty, want to complaint against the RBL Bank. Bank provided me personal loan in fraud way.
I received call from third party(call centre) for personal loan saying that loan interest rate will be 10.99% to 12%. I said ok, they collected my documents. After some time they said its RBL bank proving loan to you.
They had given me RBL person number to contact for further information. I called several times to that person asking details of loan, he said you will get call from bank before processing loan amount.
Suddenly one morning amount of 3, 86, 000 was credited to my account. My request for loan amount was 3, 00, 000 @11% rate for 3 yrs. I called several times to bank person for the details-what amount was approved, deductions and rate of interest. First of all he not picked up the call for some days. I dropped mail that I will go legally against you. Then he picked up the call, after several calls he said 4, 10, 000 something was approved @16% for 5years at EMI of 9884Rs, 24, 000 was deducted for processing and insurance which was never told to me before. I asked without my acceptance how you processed loan. I asked to return back my loan. he said ok.
After two days he said reversal is not possible I will make some adjustments, he returned cheque of 10, 000 which they charged as processing fee. He also agreed to cancel 10000 as insurance. Till now this was not confirmed. They are saying its waived off. But I dint get any confirmation for that.
He promised reduce interest rate also. Later he said it is not possible, but after six months you just top up 10000, I will make 10.99% from then.
I want to return back loan, now bank saying you have to pay EMI till one year, we cant do anything
This is completely cheating by bank without notify they processed loan amount. No communication, no response from the bank people. I raised complaint to bank several times no satisfactory response.
In this way this bank has cheated me, who knows bank cheating all other customers also.

murty

I went to the website and searched for the terms and conditions, I realized that this plan is as good any other policies that I already have and there is nothing unique about it. So, I wanted cancel this policy, however, there is no number or email id to get in touch with your insurance wing. Can you guys please arrange for a call or cancel my policy by considering this as a formal request.My email I'd Shiju.[protected]@gmail.com...

I am crrdit card holader in rbl bank my card no is ending 8257 i hav many time through tel. Call rbl bank sen to me my csrd ststement rbl bank towards health group policy through max bupa health insurence and rbl deductef said amount my credit card and max bupa send to me policy certificate and cashless card beificiary name virendra kumar saxena &nidhi saxena, so that immediate fully statement feburery to june 2018 i am thorrely check my statement

Hey, I recently had a call with one of R shield insurance executives. I was told that I could cancel the policy if I am unhappy with the terms and conditions. Although the amount was debited from my card on 5 July, there hasn't been any confirmation regarding the same and intimation regarding the policy either. So, I went to the website and searched for the terms and conditions, I realized that this plan is as good any other policies that I already have and there is nothing unique about it. So, I wanted cancel this policy, however, there is no number or email id to get in touch with your insurance wing. Can you guys please arrange for a call or cancel my policy by considering this as a formal request. My mobile number is [protected] & email: [protected]@gmail.com.

-Thank you,
Nikhilesh S R

Hi RBL team, You all are doing act of mental harassment on me.one lade is calling me from phone number [protected] continuously and talking very badly and idiotic questions. My credit card had annula fee which couldn’t not be waived off so I put request of closure and called many times as well. You can check the recordings and confirm to me.At last one of the customer care executive told me -there is no need to call again and again, card will be closed. But this time its like harassing me through the phone call of lady. I will go to consumer court for this if this matter gets stretched. You have to pay instead for my mental status and loss.

ankita priyadarshini
[protected]@gmail.com
[protected]

I want to open abacus digital savings account...but buy seeing non maintenance MAB ..I opened digital account..at that time it shows non maintanance charges., ..the customer executive said it is an 5000 MAB account...the MAB charges will applicable..I don't want this account type...I want to close it...or is it possible to convert it to abacus digital savings account..

Hi, i was receiving call from collectoon agency of rbl bank for collecting credit card dues of someone else. They used abusive words and also called my office friends, relatives and my wife. I complained about this on twitter and raised ticket # 02569313. This ticket got closed on the same day without resolution been provided to me.. The collection agency was abusive and tortured me for a week. I had to make a payment for a card which i don’t own...

I have constantly calling rbl bank for the status and they kept telling that they are working. Today (4-jul-2018) i got to know that complain was raised and closed on 3-apr-2018.

Could you please help on it.

Sir, i, have availed rbl credit card no [protected] on 29/11/2017, after a lot of persuation from their customer executives that they provide a lot of offers and very good service to me and providing a limit of rs 1, 40, 000. Then they sent the card to my residential address flat no.202, balaji residency, ayyappa colony, dammaiguda. I have opted for physical statement every month. First month they sent the statement but from next month onwards they didn’t send the statement by stating the reason that the address is not found. After making several complaints to their nodal officer just for one month they sent and again they continued the same story. Their customer service and their app for credit card is very confusing and uninformative. Yesterday nearly 20 fraudulent transactions were done on my credit card when the card and phone were with me, at that time i was at home. Immediately i called to the customer care their customer services nearly took half an hour just to take the complaint and to block the card. Their customer executive mr. Adarsh gave advice that to file fir in police station. As per your guidelines bank has to take the responsibility of such kind of fraudulent transactions, even though i have mailed a complaint to their nodal officer no response has been given to my email whereas other banks like icici and sbi resolving such kind of issues immediately within a week, rbl bank didn’t even give response for my mail. We have to go through so much of mental trauma and tension because of their irresponsible service. I request consumer authorities to take strong against this rbl bank for takeing common people for ride and their confusing and unethical servies. Regards. G. Vijay kumar. Senior officer debts recovery. Agrasen bank/phone'[protected]/[protected]

I had ordered for chanel n5 on 19th june through the rbl rewards website using my credit card points and partial cash. The perfume was delivered to me on 26th june through perfumes2order.
Upon opening it, was observed that its fake which was further confirmed at the chanel store in delhi.
I have written to perfumes 2 order and rbl rewards email address and have received a reply from perfumes2 order while rbl is yet to offer a solution for either sending a real product or refund points and cash.