Red Bus Complaints & Reviews

I've booked a ticket logged in by an old email address of "[protected]@gmail.com" and reserved a seat on a bus for traveling from madurai to hosur, the following are the details,

Passenger : mr.ravi
place : Madurai - Hosur Sunday, February 10, 2019
Seat no: 28
Pnr no : 1456566
Ticket number : TN3A59840982
Contact no: [protected]

payment Bank Detail
A/C : [protected]br...

Dear sir/maidam
It is to inform you that i am acustomer of redbus services. I have booked a ticket on 07 feb from varanasi to lucknow by upsrtc and again i have booked a ticket for my daughter on 10 feb for 11 feb from allahabad to lucknow by upsrtc scheduled departure at 1330 hrs. When i received ticket it shows the name of my son as my daughter is traveling ankita pradhan, f-23. I have tried to contact with your customercare but...

Hello sir,

I would like to bring to your notice regarding our recent bus hire.

On day 1 we were supposed to shop at delhi and leave to rishikesh, but the driver mr. Sonu kumar was not following traffic rules and got caught by the police and his license got seized and because of this he was stopped nearly 5 times by police and he somehow bribed them which resulted in half day time wasted.
And in the evening...

My self bipin mishra i have booked ticket from red bus date of journey 6 feb 2019.ac is not working inside i tell to cleaner they say its cool automatically please wait some time. I wait but my journey is over ac is still not cooling. Now i wan, t full refund.in my original payment mode. Very bad service better to buy ticket from paytm. I have also compliant to ministry of consumer affair....

I have book hotel in indore i pay rs 330 by sbi card. Hotel wash room is too bad bed seet is smelly and not clean properlly. I ask hotel management but they not listen. I have check in hotel 06 feb 2019. & checkout same day after 5 hour because of bad service. I wan, t refund full in my bank account. My self bipin mishra. I have also tweet to mr ramvillas paswan minister of consumer affair to take strict action....

I would like to bring it to your notice that this travels is very worst in all cases.. It fails in quality, punctuality, driver behavior... Its been 13 hours to reach my destination.. It arrives late in my pick up point and the driver keeps on stop at each location to board passenger to fill the empty seats... They even not bothered about for people who are drunken.. They allowed them inside and made them sit near the families.. I would demand...

Hi sir,

Booked ticket from chennai to tirunelveli. Departure time is 11.58 pm. But bus came at 1.40 am. Nearly 2 hrs. And adding to this bus condition is too bad i booked for semi sleeper seat. But here the buttons are not working seats are not sliding. Worst travels i traveled ever. Not even giving proper responses to customer also. Add the very dangerous thing is only one driver is there for the total trip....

Yesterday i booked ticket from your site madurai to thrissur and iam traveling with that bus. Bus name was new lucky. That bus service is very worst thats not a bus for passengers that was goods carrier bus the bus employees are changed my seat in three times then why we are choosing for this bus service i didn't get my booking seats and the bus employee behaviour was very rudely so dont add this type bus service in your link. That will be...

Hi all,

This is regarding redbus service and customer support.

The worst in any customer care support i have ever seen till now.

The case - 6947925 was registered on jan-23rd 2019.
Till date the customer care service states, they would update in 24 hours.

From jan 23rd how many 24 hours does it take.
In inda, this is one of the worst customer service supports i have...

I tried to book tickets via redbus on feb-05 2019 in njk travels. Journey from tiruchendur to coimbatore on feb-10 2019 around 9.00 p. M.. The amount worth rs.1200 got debited but tickets were not booked. I got a notification that transaction failed. My booking id:[protected].

I want to know my refund status. While checking in redbus login i am getting a message that amount has been refunded. But my amount is not refunded...

I booked a ticket on redbus from bangalore to visakhapatnam on 9th january 2019 through paytm wallet. The ticket is not done but the amount is deducted from account.
I called to redbus customer care many times, they are saying your refund is successfull. But the amount is not credited to my wallet. Even i called to paytm customer care, they are saying please contact to redbus customer care.
It's almost 25 days completed still...

I try to book the ticket from chidambarsm tirunelveli 25 jan 19 but the payment server got error and the ticket is not booked but the amount is debited from my account (Rs 670) nd i got a mail i attached
Here
Dear nizar,

Your refund request for following transaction is being processed
And the money should reflect in your account within 5-7 business days.

Transaction id: [protected]
Refund...

I had 4 cancellations of tickets booked via red bus and have not received the refunds to my source of payment... Ie my sb account... It has crossed 10 working days since cancellations... Kindly look into the matter and refund the money due to me... I have suffered mental illness on repeatedly asking redbud for the same... My bank says it's not received the amounts......

Universal bus cancelled but ticket amount has not refunded.

Yesterday (31 jan 2018) i booked a ticket from bangalore to chidambaram. I got a call from universal travels employee and he said that bus got cancelled.. And he opted a seat at last berth then i rejected as i was not comfortable with last seat. Then i didn't got any message/call/email from travels regarding cancellation and ticket amount refund. Please let me know...

I had complain to redbus related to hotel but still they are not take action and not give refund to me.

Hotel is not clean and asper images shared on website.

Below first mail to redbus.

Dear sir/ madam,

Please find the attached actual images. I am with my family and can't stay tomorrow onward. Hotel is not clean and not as per images.

Even though water bucket...

On 26 january i booked my ticket on red bus ( jaipur to delhi) and ticket amount was 415Rs and red bus cancelled my ticket on the same day and message send on my mobile no in 2-7 days they refund my money and I didn't cancel my ticket and they charge 40 Rs as cancellation amount and one week has passed and I want to know my refund status and as soon as possible please refund my money....

I booked my ticket by redbus.in on 23 rd jan from thanjavur to coimbatore. But after sometime due to some reason i cancelled my ticket.
I received a mail which reply refund issued within 5 days but i'm not yet received my refund after cancelled my bus ticket on 23rd jan 2019.
My reference id is [protected].
My transaction i'd is[protected].
Please resolve this as soon as possible....

Driver complaint,
I'm going to bangalore to ilkal on 3/2/2019 driver is harsh to speak with me and also pic up extra passengers on road, he was not drop our current location,,,, that's way i never use this bus again,,,
Good bye sugama,, i[censored] take my complit... It will helf full for your bus service... And also dropping point also not good ilkal... Now i'm complet ilkal also.....

Redbus — ticket cancellation money not refunded

I booked my bus ticket by redbus on 18jan 2019 (Ticket no: tn2m47687420 from bangalore to coimbatore for dated 19 jan 2019 that tckt amount was 450/- rs. And cancelled it on 18 jan 2019 (Pnr no: aone[protected]

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return...

Hi there,
Please find my travel details below bus sharpline tours and travels from dhule to mumbai for journey on 2/1/2019 3:40:00 pm with tin tn2u89642010 has been cancelled.
You are sent me this message on the same day of my travel date i was paid double amount for my tatkal ticket. You may refund me same in my account others wise i will complaint against red bus in jago garak jago an otherwise consumers....