Red Bus Complaints & Reviews

I booked my bus ticket by redbus on[protected]Ticket number (Tin): 79592742 from tenali to sr nagar for dated 16 sep 2018 that tckt amount was 455/- rs. And cancelled it on[protected].
But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 to 7 days (For your reference i am forwarding your mail with this mail).br...

I booked a ticket from madurai to bangalore and journey date is oct 2nd 2018. Ticket number or trip id: tmaf65047481 boarding time : 10:45 we reached the boarding point at 10:15 and waited till 12:30 midnight.
Bus operator : kpn travels

We were never able to reach the bus operator as all the numbers provided by redbus and branch office were not reachable. And then i called redbus support team and even redbus support...

Hello team,

I have booked my ticket from madurai to hyd fir 13th oct and i canceled it on october 1st and the refund was initiated and when i call them today which is on 11th october they say that the refund was processed on 3rd oct due to some technical issue and they want me to wait till end of the day on 12th oct.

Before me speaking to the supervisor mr. Suhas i spoke with mr vasant who was asking me to...

I informed redbus to cancel the bus ticket and refund the amount due to delay in bus arrival.

Redbus agent told me that he has raised the compliant ( Reference number[protected] for cancel the ticket refund ticket ticket amount.

But till now I have not received the refund amount and no update from redbus.

Tried to contact redbus customer support by WhatsApp chat, redbus app chat but there is no...

Hi,
Actually i booked in the redbus, in redbus some inconvenience occurred my ticket is not booked. The money is 1038 credited in redbus wallet it is not my mistake please check it once and transfer my money to the bank account. Your website is lot of mistakes please once check it out and don't check patience of clients or travelers
And kindly regarad it.
Thank you....

I had tried booking tickets from redbus from bangalore to thalassery. Both the times, the app showed availability of tickets and proceeded with the payment. Upon completion of payment, there comes a message saying "the selected seats are unavailable". The amount got debited from my bank account but the ticket was not issued. As i had an emergency for the ticket, i tried it again and the same this happene. The money got devited twice and the...

I booked ticket for pune-mumbai shivneri ac bus on red bus website on 3rd october. My ticket number was 34765900. Transaction id was rb[protected]. I reached boarding point at indira college wakad at 1.50. As per the ticket, the bus was to arrive by 2.22 pm. But the bus did not arrive by 4 pm. The msrtc staff also had no idea why the ac shivneri did not come.
Thereafter, i hired a private transport to reah mumbai. Thus, i lost not...

I had cancelled the ticket from bangalore to pune on 17th sept. 2018 and received message as
Dear customer

Your refund of rs. 960 has been processed by redbus. The amount will reflect in your bank account or wallet used for payment within 2-7 working days. You may quote your phone number used for booking as reference for any further follow up with redbus

Regards
Team redbus

But still...

Redbus — bus full of bedbugs

I have been using redbus from long time. This time i booked my ticket from hubli to bangalore in "aditya" travels. The bus details are below:

Route: hubli to bangalore
Ticket no: tmaw13152110
Passenger name: sharat shetty
Pnr: b3fr4v7m
Travels: aditya travels
Departure: 11:10 pm oct 2, 2018
Seat numbers: 13
Boarding point: hublibr...

I booked the pilgrimage package to tirupati for myself, my mother and friend.
Let me provide the list of issues i faced as that is pretty long:
1) i didn't recieve any messages regarding the bus/car number i need to board or driver's contact. So i had to make couple of calls to know the exact place and car to look for.
2) the driver was half and hour late and completely unapologetic about it.
3) then the journey...

Dear team

It was a horrible experience for me to travel from mumbai to shirdi from dolphin travel.
Very old and poor quality bus, no proper picked up, no sefty block on upper birth, very rude behaviour of bus staff, mosquito inside the ac bus, curtain was toored and flying with wind, cooling was unbearable child, no blanket, we and other co - pessanger requested to reduce cooling but no meaning.
Me, my wife and...

I have booked the bus"sam tourists" from kottayam (Kerala) to bangalore in redbus website on sept 17. But due to some vehicle breakdown issue, journey was cancelled and i received email, message informing that the amount of rs 870 will be refunded within 7 working days. But till the amount has not been received to my account. I have contacted redbus customer care many times and issue is not resolved. They informed me that the amount has been...

I am e-ticketing by redbus app from jaipur to meerut today 1-oct-2018 and i have not receive a e-ticket and amount also deducted by my amzon account today. And then i am writing a mail to redbus and i have a complaint no. From redbus system is below.

Thanks and regard

Ankur [protected], [protected]

This is the mail copy from redbus service

Dear customer

Thank you for...

I am writing to file a complaint against redbus. The cancellation policy of redbus is misleading. I booked a ticket for my parents recently from Chennai to Theni and cancelled it few days before the travel date. As per the cancellation policy mentioned in the ticket, Rs.440 should have been deducted from the fare but Rs.1100 has been deducted and only Rs.660 is refunded. When we check the status of the ticket, it says the ticket is partially...

I booked my bus ticket by redbus for 16 september 2018 (Ticket number : tm[protected] from nagapattinam to chennai for dated 16 september 2018 that tckt amount was 688/- rs. And canceled it on 15 september 2018)

But my problem is that still i have not received that refund amount in my bank account.
Why they are not refunding my cancellation amount?
My request is to please refund my money. Please give me response...

Ticket amount = 477rs. I booked a ticket for sunday[protected] from rajkot to udaipur and the bus got cnacelled because of some strike at rajasthan by the state road transport services). I was informed about this during the time of boarding. There was no further option of ticket cancellation. I suffered a lot because there was no any other bus at that time. The bus operator gave in writing and committed that the whole amount will be refunded...

I booked a ticket from pune to bombay ticket id. Tmam35205812 which i was supposet to board from balewadi. I waited for an hour the bus never came at tge boarding point. I went to the next boarding station but there also no signs of bus. The bus never showed up i called redbus well within the time and has been continuously talking to them. They asking to take the refund from bus operator service and bus operator service is asking me to take...

I booked ticket on 25 Aug from amravati to Pune but it didn't confirm and also I dint get refund to my bank account. Kindly find the below mail for confirmation

On Sat, Aug 25, 2018, 19:06 wrote:
Dear dipti likhar,
We noticed that your transaction through our payment gateway may not have completed. Please find a copy of your transaction details included below:
Merchant: www.redbus.in

Transaction...

I have booked a ticket in red bus on 06.08.2018 from chennai to madurai in KPN .Journey date is 07.08.2018 . Due to Dr. Karunanithi's dead, the bus has been cancelled and they called and told that the buses are cancelled. After that we got a mail from red bus that we solved your query. But still we didn't get the money back . The ticket no is. TM[protected]...

On 30/05/2018 I tried to book tickets of Neeta Travels from Mahabaleshwar to Mumbai twice. Payments were effected through BHiM Upi VPA. Payments were successful but after VPA time of 3 min. I received one refund of Rs.663/_ but Refund of Rs662.50 is still pending. I complained several times but still I have to receive refund. I recieve mail /sms case resolved witjout refund of money paid....