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Red Bus Complaints & Reviews

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Last updated Apr 4, 2024
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Red Bus reviews & complaints page 117

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M
from Tadepallegudem, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation ticket amount refund

Address:534447

I have booked tickets from jangareddygudem to tirupathi on 27/06/2018..Date of journey : 05/07/2018..
I have cancelled the ticket on 04/07/2018
I should get refund amount of Rs.3176/-
Its more than 8 days from date of Cancellation but amount not yet refunded...

I have booked tickets from jangareddygudem to tirupathi on 27/06/2018..Date of journey : 05/07/2018..
I have cancelled the ticket on 04/07/2018...
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P
pri_kan
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of amount deducted 855/- and bus ticket booking failed on 12/6/18

Website:www.redbus.in

I booked a bus ticket from Delhi to Lucknow on 12/6/18 at 07:06 am..The amount 855/- got deducted from my Credit Card successfully and the booking failed..

I received a mail and message that due to some error the booking failed...The deducted amount 855/- would be added to my account/card within 7 business days..

Its been a month now and m yet to receive the deducted amount..

If this is the service...
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Ramesh27071960
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tkt. cancel money not refunded till now

Address:Bangalore, Karnataka, 560064

I have booked ticket from Vijayawada to Bangalore on 19/05/2018 and cancelled ticket and also rec'd message that money will be refunded within 7 working days. But till date not rec'd the amount of RS 1872/-as per message.pls resolve my issue at the earliest.I have registered a complaint and received ref no as 4459041 mentioning that the issue will be resolved shortly on 22/06/2018. But till date the amount is not refunded. Pls resolve the...
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S
sophieappleton
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refusing to give me a refund

We recently wrote to Civa bus to claim compensation for a bus journey that was cancelled with no warning due to strikes. This left is in a very dangerous situation, in the middle of a strike zone in Juliaca with people smashing glass and burning tyres in the middle of the street and an abandoned bus station with no understanding of what was going on - not even a note to say there were no busses! We were completely stranded in Juliaca. br...
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Mahesh Gr
from Lahar, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

picked up 1 and half hour late and dropped 3 hours late

Address:560043

Booked srs bus for bangalore to shirdi using redbus.in portal.The specified pick up time was 12 am The bus reached at 1:15 and departured at 1:30
The dropping time mentioned was 5:00 am to shirdi... but bus reached to location at 8 :15... it was due to lack of time management by srs travels bus management... unwanted stops also add in here.The bus management guys were also not well behaved with passengers...
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A
Ankush3490
from Bhawanigarh, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket cancelled

Sir
My booking with redbus was made well in advance from manali to jammu with ticket number TM7S13618673 dated 6.7.18 and time 17:30.
But a call from concerned bus officials received near about 15:00 hrs and they said that bus is out of order and it will not run and didn't provide any alternative.
Then i called customer care redbus about our booking and asked them to provide any alternative...but customer care didn't...
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H
hrishi kumar
from Mirzapur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of booked bus ticket

Address:Lucknow, Uttar Pradesh, 226016
Website:Redbus.com

I have booked trip from Lucknow to delhi on 6 July 2018 by K.K. TOUR & TRAVEL and bus number which I got through text is K.K Tours Travels

Track live location of YourBus at https://goo.gl/ibHWPr.

BusNo: UP22T9869
ServiceNo: Lucknow-Delhi
SeatNo: 3
And when I reached on bus stop destination the bus had gone already and after several calls on customer care to red bus they made to raise complain...
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K
kattewaranil
from Satana, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not received

My ticket details:
Name : Kattewar Anil Kumar
Ticket Number : TM7W12630774
PNR : TS[protected]GFND/10258/JT-01.
Boarding Point Ph: [protected]
Depature time : 21.55
Boarding location : Paradise (Secunderabad), Near fire Station.

Hello, As per the above details i book bus from hyderabad to pune on 02-july-2018 From #redbus. As per ticket details i was arrived my boarding point at 21.40....
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S
Shubhamshweta
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:411009

Redbus refund
I had booked two ticket on date 22/06/2018 one ticket it's book (Book ticket & one ticket was canceled, i called redbus operator they says that we haven’t received your money but i have received the msg from bank that your account has been debited and then operater suggested me to contact bank but bank is not responsible for it, so please resolve this issue & transfer my amount......
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S
srkkrrish
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

red bus booking error

I booked a ticket from ernakulam to mysuru for 6 pm ksrtc bus on 4 th july and i have received the bus number as atc86 i went to bus stand at 5 30 but i couldn’t find a bus with that number and so i called the bus crew but there weren’t any proper response they said the bus has moved come to edapally church and so to catch the bus atleast there i asked for the bus number which he refused to say so i went to edapally church in 15 min that...
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Chakradhar Kosuru
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

women safety measures not followed

Address:Hyderabad, Andhra Pradesh, 500058
Website:Redbus

We have purchased a ticket through redbus portal from rajahmundry to hyderabad with ticketnumber tm7v35417678, travels name mozo travels on 1st july, bus number ar01g4554, service number kkn-hyd845pm and my wife travelling alone. Around at 3.00-3.30 am early morning driver stopped the bus for a bio break. With out checking whether all the passengers boarded the bus or not he moved the bus.

Now you guys understand the situation,...
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S
suri484
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not get refunded for bus cancellation

I booked the 2 tickets in redbus. I got mail from red bus bus got canceled. Immediately i called to redbus customer care they conformed bus got canceled you have to take ur own arrangement and money will get refund in 24hr. So i booked other 2 tickets in different travels in same redbus. Till now money not yet refunded to my account for this.

1. First i got mail from redbus support abt bus cancellation (Attached screen shots)....
+2 photos
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A
Aayusha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

e-ticket refund not received

Address:Pune, Maharashtra

E-ticket as per given below details :

Ticket no. : tm6x49769067
Pnr no. : 77073273

Reference to above details i booked three tickets towards journey on june 18, 2018 from pune to vadodara.

I have cancelled tickets on june 12, 2018 but amount is not reimbursed till july 02, 2018.

You are requested to look into this and confirm status on reimbursement.

Regards,...
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A
ayeshabanu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jagan travels, proddatur

Address:YSR, Andhra Pradesh

On 01.07.2018 in have travelled from proddatur to hyderabad by jagan travels bus 5244 vide my pnr no:ts[protected]vtwo/221772/spl a/c sleeper. I very much regretted to write about the worst experience i ever had during my travel. I booked for single berth, where as i was allotted (U16) double (Joint) berth, which made me lot of inconvenient. Bus management failed to provide bed sheet, pillow covers and even rugs. On demand they have provided...
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R
Rohitjain11
from Chennai, Tamil Nadu
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refund of rs 1599/-

Dear Sir,

I have booked a bus ticket from Bengaluru to Chennai on 3rd June 2018, but due to breakdown, the bus got cancelled and no alternate bus is arranged for me. Adding to this, still I haven't got my refund back of Rs 1599/-. It's been more than 25 days, even after so many calls and emails sent to the customer support, they are saying just one thing, i.e. "Wait for 24 hours" from the day I am calling them. I have got...
+2 photos
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K
Krishnamohan Rao
from Pandavapura, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not dropped at mentioned dropping point

Ticket no: tm7r29082597

For 30th of jun, i had booked ticket from bangalore to dharmastala in pragathi tourist sleeper bus. As i was the only person dropping at dharmastala, they asked me to get down at ujire and made me to board a another bus which is ksrtc government one. They told me that they cannot come to dharmastala only for one seat. There was not place to sit in that ksrtc i boarded (Completely packed) and even myself...
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S
shankar@12
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of ticket cost

Reference Number: 4519916
Issue Type: Ticket cancellation
Category: I am not able to cancel my ticket
Hi I have booked ticket for my brother in law from Bangalore to Visakhapatnam on 27 June 2018 at round 10:30 AM through the red bus website. And the travels name is Sri Krishna Travels.
After reading their cancellation policy
CANCELLATION
Time of Cancellation Deduction Percentage Cancellation...
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H
Haneef M Sherief
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:560017
Website:www.redbus.in

I booked a hotel room (Oyo 10010) after seeing the location on the app screen as TRINITY METRO STATION. I was somewhere near to Domlur and hence selected Domlur in the location filter. So when an hotel showing Trinity as location came up, I went ahead and booked the rooms instantly. Post booking when I searched for the location on map, it was showing somewhere near to Hoskote- which is far away from my current location.

Within...
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seenivasakan
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of payment

Ticket no : tm6r12252005
Name : nanthini
Pnr : srt15qd511470
Seat : l12, l10, l11
Mob : [protected]
Bank acct no : [protected]

Sir, your customer care service passed the message the amount of rs.2025/- will be refunded within 7 working days. However, the amount not credited in my account till date. Hence, you are requested to refund the amount in my account no [protected] immediately....
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RAHUL gpg
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bank is not showing my balance

My name is rahul kumar yadav my account no. Is[protected] and my account id is 99556467 i have booked red bus but i have cancelled it but till now i didn't get refund please help me i have arn no 74332748171817048265548. But bank said i don't know about it phone pe care said and given arn no. To give your bank and let them check where is problem but bank is saying i don't know about arn no....
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