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Red Bus Complaints & Reviews

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Last updated May 25, 2024
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Red Bus reviews & complaints page 162

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K
Kuhu Jain
from Mumbai, Maharashtra
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About Refund

Address:Bangalore, Karnataka, 560037

My Complain no is RB[protected]. so many time a call to Red Bus Customer care regarding my refund amount. but i am still not getting any resolution. my booking no was[protected] and 64406462. Kindly do needfully....
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R
rashmitsingh
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They don't refund money

Address:Mohali, Punjab, 160059
Website:www.redbus.in

I booked a ticket on 22nd May 2016 for my travel. I booked the ticket in morning for next day and at around 7PM I got message that the ticket has been cancelled. I ran to bus station to book myself a new ticket. The reason for ticket cancellation was given as that the bus operator cancelled the bus. Since that day I am running emails to their support to refund my money, which should not be very difficult, but till date they have not made...
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B
Bunny Subhani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Increased the price of bus and cancelled ticket

Address:Bangalore, Karnataka, 500018
Website:www.redbus.in

I booked ticket in redbus 15days before my trip and 3days before my trip i got a call frm redbus support that the bus is cancelled and they will refund the amount or give last seat of non ac bus instead of ac bus frnt seat wch i booked or else they refund my money. bt when i opened the site the bus was still on list bt the price is doubled and remaining buses price also increased to double and its there responsibility to allot other seat...
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V
vamsi p
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BUS ticket

Address:Hyderabad, Andhra Pradesh
Website:www.redbus.in

I have booked a ticket from sullurpet to hyderabad with Ticket no: TJ7Z42274327 on redbus website on july 3rd .But the operator has not responded to my calls and bus didn`t arrive at the spot where I have waited for 3 hrs and redbus also have not got the operator online and after three hours I am helpless and redbus executive told me to arrange for alternate resource to my destination after waiting for 3 hrs in the midnight at 12:00 am .They...
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F
Fazeen Hashmi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked ticket was not accessible at the time of departure

Address:577004

I've booked at ticket through orange travels... in the name 'Arun Kumar' .. of journey from Anand Rao circle., bangalore to vyttila, kochi..on the date[protected]...and time 11:30pm...
At the specified time for departure i couldn't find the bus... and wen I called and enquired at the contact number given in the message... they told that they couldn't trace the ticket details...
bt.. the ticket costs Rs. 1150...and i lost the...
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R
rohitjordan
from Delhi, Delhi
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Regarding irresponsible employees of redbus

Address:110054
Website:redbus

I booked a ticket via redbus pnr no.:[protected]/98 from delhi to hamirpur.
From evening 5 pm of 24th of june, 2016 i continously tried redbus customer care for enquiry regarding bus conductor and bus boarding place but got no response. When i have contacted hrtc office delhi then i got reply"sorry there is no bus at 8.42pm registered with us to hamirpur". I again tried customer care of red bus but still no reply and as a result...
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W
Wasif Amin Khan
from Jammu, Jammu and Kashmir
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Deficiency In Service

Address:562119
Website:redbus.in

I had a test & interview at Kochi Kerala on 22&23 this month. I booked a hotel room at Kochi & a seat on 2.45 pm 21st June flight from Delhi.To reach Delhi from Roorkee i booked a seat in red bus booking no TJ7K26667568 . Picking time was given 7.41 am 21st June. But the cab came at 9.00 am. I could manage to reach the airport at 2.30 pm. I was denied the flight for being late. I incurred a loss of around rs 9000.00 towards flight etc & the...
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P
Priths89
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Dakshina Kannada, Karnataka

Ticket no tj7f68873245

Pathetic

Pathetic service ever gone thru... Red bus sucks to the core.. Make sure my refund is provided at the earliest.. Mr charan kumar from bangalore office promised me to call before 2 days.. No response yet... M suffering as my money is with you guys for no service provided... Will make sure this is bombared on social media

I booked my ticket on 16 06 2016 around 8.30...
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V
Vipul.va
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Miserable conditions of passengers due to greed of company

Address:New Delhi, Delhi

Complaint against - nand travels
I have booked bus from delhi to salasar the conditions of bus was miserable first the started bus 1nd 1/2 hour late because of illegal loading on roof of bus nd then they take ugly passengers between the root nd they were sitting on floor of bus it was miserable as we were travelling with ladies this was not comfortable nd we were facing a lot of problems i hope u will take care of not giving these...
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K
kapil_niper
from Delhi, Delhi
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Ticket not booked still merchant deducted amount

Address:Gurgaon, Haryana, 1
Website:www.redbus.in

On 3rd June, I travelled to Ahmedabad from Gurgaon via Srinath Nandu Travels.

While booking ticket, first ticket was not confirmed due to session expire during transaction. I didnt get any message or confirmation of ticket for 1st booking. Then I booked second ticket, and it was confirmed.

However, Red bus deducted money (1450 Rs/-)for the first transaction and didnt confirm the same and didnt book the ticket....
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A
Anoob Appukuttan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue

Address:560076
Website:www.redbus.in

Dear Sir,

I have booked the ticket through redbus and unfortunately i have not received the ticket due to their system error and the amount which i have paid as per their policy its suppose to credit into the customer account in 7 working days and they are responsible to send an SMS or mail for the same. But till yesterday after many times conversations with call center people they could not resolve or send an email confirmation...
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G
Girish aiedasani
from Vasai-Virar, Maharashtra
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Refund not received

Address:Nashik, Maharashtra, 422009
Website:redbus.com

I have booked the tickets and bus driver told me we will not be able to drop you on selected destination point so i spoke with redbus customer service and they said we will refund you please don't travel with that bus so i booked another bus and they are saying now after a month that you will not get refund so please help me and please give me my amount back...
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S
Shailee Khandelwal
from Delhi, Delhi
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Complaint regarding wrong ticket booking

Address:392015
Website:www.redbus.in

I have booked ticket with redbus for mumbai to goa.
Due to their system error ticket was booked for 29.05.2016 implace of my selected date of 17.06.2016.

I have made several call and email regarding this error but still have not received at timely response.

Cost of the ticket was also[protected] .

I dont think that this is less money to leave.
could redbus people sort it out ASAP.br...
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N
nitin one
from Nagpur, Maharashtra
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No refund received

Address:Pune, Maharashtra, 453441
Website:www.redbus.in

I have booked a bus ticket from Indore to Pune for 30 may 2016 through Redbus. My boarding point was MHOW and pick-up time was 8:00 PM, but bus passed away through other route from Pithampur without picking me from my pick-up point. Regarding which I was not informed, by operator and even by redbus. When I called on given operator no.s at 8: 24 PM on 30 may 2016, operator named raju told me that, bus passed away from other route and will...
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Address:Nashik, Maharashtra, 423203
Website:REDBUS

I had booked a ticket no. Tj6y52752248 from maleaon to indore of pawan travels on june 1 2016. Bus was having departure time as 23.45 and reporting time as 23.30. I reached pawan travels boarding point at 23.25 and waited. As 23.50 arrived and bus did not come i enquired and got to know bus departed at 23.00. Travels person states we have no info o[censored] r booking and no contact number. This when i have received sms from pawan travels confirming...
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R
robertsuresh
from Chennai, Tamil Nadu
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Negligence of your poor service

Address:Chennai, Tamil Nadu, 600019

NOTICE

Sub: notice to your careless negiligience service and thereby caused mental agnony and damages caused due to your misguided reponse to me during the travelling from marthandum to Bangalore on 27 th may at 10.30 pm.


In continuation of my repeated phone calls to your customer care departments from 27 th may instant, I eagerly waited long which there was no proper reponse and clarify my situation...
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rajendrasunku
from Vizianagaram, Andhra Pradesh
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Refund

Address:Vizianagaram, Andhra Pradesh, 535002
Website:redbus

I had a amount of rs.200 in my wallet. I tried to book ticket from vijayanagaram to kakinada from rajendra.[protected]@gmail.com. While booking ticket transaction had cancelled and amount had been deducted till now amount is not refunded to my red bus wallet. I called to customer care they said amount will be refunded in 7 banking working days but it is of approximately 20 days till now i haven't got my refund...
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D
DineshUDL
from Bengaluru, Karnataka
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Issued a invalid ticket

Address:641034
Website:www.redbus.in

I booked a bus ticket from coimbatore to Hyderabad and Boarding time as in tickets is 31/05/2016 00:30 A.M and reporting time is 31/05/2016 00:15.

I reached the boarding point mentioned in the tickets on time.

But the bus arrived at 31/05/2016 03:00 A.M. I waited there for around 3 Hrs. Once the bus arrived i stepped into the bus that moment the VAN boy says"BUS SEATS WERE FILLED". Then I showed my confirmed...
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ntn0919
from Chennai, Tamil Nadu
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Money not refunded

Address:Bangalore, Karnataka, 560008
Website:www.redbus.in

I had booked a ticket at redbus on february 26th 2016 from delhi to mandi(Himachal pradesh) in laxmi holidays .With boarding point r.K.Ashram metro station, pillar no. 26 panchkuian road near rama krishna ashram metro station gate no. 3, paharganj. Ticket no: tj3u93945469, pnr no: rh68hkq. The bus departure time was mentioned as 18.00 hours in the ticket, were as the bus departed before 17.45 hours as told by bystanders, thus leaving me on...
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Rajpalsinh
from Ahmedabad, Gujarat
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Not paying refund

Address:380015
Website:www.redbus.in

Fraud, cheating on the online booking. I have booked ticket on may 5 2016, bus never came and hans travels peson told me after 1 hour bus already left. I will file legal complain againts red bus. I will never ever use red bus for any service. I want my all money back. Worst ever service by red bus and hnas travels

Pnr : 62057750

Ticket no: tj[protected] pnr no:[protected]...
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