Red Bus Complaints & Reviews

We booked 2 hotel rooms from red bus at haridwar for dated[protected].

Booking id : htlpqguw35 and booking id : htl5z6q6ad at hotel holy basil arya nagar chowk, haridwar road jwalapur

The booking was confirmed. When we were to reach haridwar we called up at hotel for confirming the booking and informing we will be reaching by this time and how to reach the hotel.

The hotel staff stated that the...

Rb[protected] this was the initial case history. As the referral benefits wasn't credited so asked for the same. Got an automated response of case id on apr 6 and then reply was on apr 25 stating the complaint was closed. Responded back and the response was about specific details, got irritated somehow managed and responded with the required details. Got new complaint id rb[protected] again the reply was the same issue was resolved....

We had booked 4 tickets from delhi to manali on saturday 21 may 18.00hrs and the bus was scheduled at 19.05 hrs on the same day. Our money got deducted but we didn't get any booking confirmation msg. The transaction i'd for the same is bil/[protected]/pgmib-/90171768

The payment was made via icici bank. Please refund the same as soon as possible.

The amount deducted was 5600

Email id [protected]@yahoo.com...

Hi redbus service,
Yesterday night i booked a tickets from hydrabad to bangalore in srt tours & travels for[protected] which is leaving at 8.45pm. But 1st time while after transaction i got i mail like
Dear minanayana dash,
Are you still looking for buses to bangalore? We noticed that you didn't finish your bus ticket booking. We apologize for the issue you faced, if any.

There are still 27 number of...

Today morning 7:20 am i am trying to book a ticket from bangalore to pune.
While doing online transaction amount deducted, ticket not confirmed and amount not refunded back.
Here i am attaching some details along with screen shot transaction-id

Number:[protected]
Maild: [protected]@gmail.com
Transactionid:[protected] (Icici net banking transaction)

Note: after transaction, there is...

I tried to book two tickets from trivandrum to chennai but the cash got deducted and tickets were not booked. I tried for two times and cash got deducted twice.
Booking details:
Travels name:kallada travels suresh kallada
Volvo a/c multiaxle semisleeper (2+2)
Travel date and time :24th may 2016 7:00 pm
Ticket amount:rs2, 359.90 (Which was deducted twice ie total amount lost:rs4719.80)
Please do the...

Dear sir
I have taken a bus ticket for indore to nagpur. But the mandria bus was cancelled due to break down on 13.05.16. They told us the refund will come in 3 days. Still i have not received information of refund. The details are as: tj6c97357454, pnr[protected]. The refund is not reflected in my credit card statement period 19.4.15 to 18.5.15. Also i have not received sms for refund.

Pl. See & reply....

I booked ticket on 19th May 2016 for 20th may from bangalore to thrissur in golden pearl travels.
I got confirmation and I given the payment also.Later 19th night from the travels they telling you booked for 19th not for 20th .And they are not given the ticket for 20th.
Travellers saying its a mistake from RED BUS.They are not supporting us and they are not taking any initiative to book other bus ticket also.
Its a worst...

Booking info:[protected]@gmail.com
Mob:[protected]
Ticket :tj5w72726658
Till now i dint get money in my wallet or bank account please solve my problem. I never expected such a bad experience from red bus.
I booked a bus ticket from redbus. I cancelled on 5 may 2016, first they told me to wait 5-7 days, now they are telling to contact freecharge. I booked a ticket from redbus not freecharge website freecharge...

I booked a neeta bus through redbus.In from indore to pune for journey date 16th may, 2016. I received a message that boarding time would be 7.50pm at rajendra nagar. My complaints are:
1. The bus (Mp30p5500) arrived almost 1hr late at rajendra nagar.
2. At midnight, the driver allowed entrance of local/unreserved passenger inside the bus. Those passenger were sleeping on the floor of the bus hence making reserved passenger...

Date of travel - 6 april 2016
Bangalore to kodaikanal
I booked 2 tickets through redbus The bus was cancelled at the last moment and redbus CCE said refund will be in my account within 24 hours.
They also asked me to make another booking, so I booked 2 tickets again and paid again.
It's been a month and after several follow-ups and emails they are refusing to refund saying bus was not cancelled.
the CCE's...

Dear all
I have booked ac sleeper bus from red bus on 7th may 2016 (Ahmeda to pune – mahavat travels) but after boarding i found there was no ac available. I have complained to travel agent and redbus to pay back the amount as well as he refused to arrange another bus. Also i have raised complain against bus operator and requested for partial refund. Bus operator has approved partial refund but redbus stolen that money and not processing...

I booked a ticket n Redbus Pollachi travels 13th march2016 bus timing around 9:45 I was there on 9:15.. They gave one link to track bus I was doing that then finally after long time bus reached thambaram I'm n next to thambaram that s Perungulathur, Chenab. Then I called to travels people they said please madam wait we will pickup u we won't leave to it seems I also waited because traffic s very horrible I was tracking a bus again its went...

I was trying to book my bus ticket by redbus on 17th april 2016 from bhuntar to delhi that tckt amount was 933/- rs. But due to some issue my booking was not confirmed however amount has been debited for the same.

But my problem is that still i have not received that refund amount in my bank account and in received mail you mention that i will return that amount within 5-7 days( for your reference i am forwarding your mail...

I booked a ticket on redbus from chennai to banglore on 14th may, bus operator is orange tour and travels.
Bus operator has to give a taxi pick up from shollinganallur at 4:45 am, which they refused at the mean time and not only that, they not informed me about this earlier, when i waited for 30 mins and then call to that bus operator at 5:15 am they told me like this. Then i confirm with redbus and orange tour and travels that i ll...

Respected sir/ madam

I had Booked bus ticket - Bangalore to Coimbatore for travel on 13th May 2016 and it was GNR travels - redBus Ticket - TJ6A55362944.

Bus was supposed to start at 11 from Madiwala...and as bus did not come on time, I called the phone no given in the ticket st around 11:40 PM... The person picked the phone said bus has been cancelled and has been informed. Also he told that any further calls...

I booked ticket to trichy and mentioned as Volvo a/c bus in the redbus web site. But this MMK travel is taking us in the van. Not even in the bus.

I am going to file a case against redbus and mmk in the consumer former. This is like cheating every body and also taking 1000 rs per ticket.

We should banned like this companies were they are making money from us....

I was trying to book a ticket from Kasganj to Delhi on 13th may 2016. I tried for three times in a row but every time money from the bank deducted. It was 373 rs which deducted three times in a row. The message shown all the times was payment is received but seat cant be booked. when i called customers care they said only one payment is received. I have transaction number for all three times which are ID:74901432, ID:74903985, Id:74973478....

Hi my is name gnanasambantham
I'm was using redbus app
12/05/2016 night 11.15pm i'm was book ticket from hosur to chennai, tickets amount is 405.80 rupees,
But amount only debited from my account message also i'm received but ticket booking confirmation message still not received. Pls kindly refund my money.

Redbus user name is raja ece
Payment ref. No:[protected]
Narration :ccade2afs395-ccaklickpayin...

Hi i am k srinivasarao i have booked a ticket from red bus site using my login account as [protected]@gmail.com, i have tryed to book a ticket from hyderabad to chinnai on 30-april-2016, but ticket was not generated and money deducted.
Reference no from hdfc bank is:[protected]
Narration is :[protected]pilanisoft-redbus.
I have call to there customer care number[protected], but they are not respond. Please do action...