Apr 29, 2021
Updated by Burhanuddin Nasikwala ConsumerComplaints.in Home
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Redbus — Journey not completed
B
Burhanuddin Nasikwala
Apr 29, 2021
Mark as Resolved
RedBus mTicket
Route: Surat to Nashik
Ticket No: TQ5T10945906
Primary Passenger: Nashik 40, FEMALE
PNR:[protected]
Trip Code: 85208
Travels: B R Travels
Departure: 09:30 AM Apr 28, 2021
Seat Numbers: S30
Boarding point: B r travels n.j.complex, opp.c.n.g.pump parvat patiya, [protected], [protected]
Address: B R TRAVELS N J COMPLEX OPP, CNG GAS PUMP GANGA HOTEL PUNA PATIYA [protected], [protected], [protected]
Boarding point contact: [protected], [protected]
B R Travels Customer Care: -
Check your ticket : https://s.redbus.com/zixyucp
redBus Support: https://www.redbus.in/info/redcare
Please Note: It is mandatory to follow the travel guidelines of your source and
destination state for travel. View Guidelines: https://s.redbus.com/udwdp75
Journey was not completed
Single ladies was traveling alone
Single ladies was drop by bus driver somewhere alone on dhule highway without any help
So we request to companciate and refund ticket money
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May 01, 2021
Red Bus Customer Care's response Hi Burhanuddin,
Greetings from redBus!
Thank you for reaching out to us regarding the issue faced with your ticket number TQ5T10945906.
I understand that the poor experience during your journey would have caused an inconvenience to you, and we are truly sorry.
We would like to inform you that this is a duplicate case and we are closing it. Please be rest assured, your active complaint number is Docket Number - c2864400 and it has been escalated to the concerned team.
We will get in touch with you at the earliest with the resolution.
Regards,
Team redBus.
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Greetings from redBus!
We apologize for the inconvenience caused. We request you to revert with the registered email ID/ mobile number or share the details at mobile @redbus.in so that we can fetch the details to have a check and share an update.
Thank you for choosing redBus.
With regards,
Team redBus