Red Bus Complaints & Reviews

I have booked a ticket from Ongole to bangalore for July 1st ; boarding time : 930 PM . But traveller is medically ill and could not travel & tried to cancel at 330 PM IST .
Both app and website did not allow to cancel . When tried calling customer care ; it took 15 min to connect and they said ticket can be cancelled only upto 330 PM IST.

Redbus if they cant help customers for 15 min delay on the policy.
her bus has not yet started / upfront info was given for not travelling also.
Atleast there should be way for partial refund .

So, wherever possible i would rate zero customer statisfaction & would suggest even friends not to take redbus. in for any travl plans.

No forum availale to complain against redbus for resolutions also

Today I am booked 3 tickets with Sharma Travels.
This bus service very bad.
Bedshits are wet and dirty smell in the bus.
There is no cleaness in the bus.
Bus staff also worst.
Bus service provider is playing with customers health.

I have book volvo bus through but bus arrive very late we have lost our valueable time our bus no. is Gj 18 Az 8221

I had done booking on16/6/21 from Aurangabad to Wardha for rupees 2016/travel date 19/6/21 through you but not received tickets for this.

So on17/6/21 I did another booking from Aurangabad to Wardha on17/6/21 for that I paid another 1996 rupees and received tickets for this booking. Travel date 19/6/21

So I want my money back rupees 2016 for which I didn't received any tickets .
Please see in this matter at earliest.

Dr Vijay Solanke
[protected]

I booked a ticket from Delhi to Kanpur of 515 rupees but they provide wrong number though which my bus was missed and the money was debited from account

Tran :A21061622550338125022118
From icic bank account Rs 2016/
Ticket not issued for this.kindly revert back my amount INR 2016 immediately

Yesterday I did booking through phonepe from Aurangabad to Wardha RB travels.date 19/6/21for seat no L8, 9
Phone no. given [protected]

email: [protected]@gmail.com

Tran :A21061622550338125022118
From icic bank account Rs 2016/
Ticket not issued for this.kindly revert back my amount INR 2016 immediately

Really poor bus quality of a bus...
Like - Dirty seats, ac is not working properly, charging switches are broken, , , bad service of this bus...

And

When I asked them, about it...

They said me everything is fyn...
Lieng with the passengers, , , ,

Rude language are using...

I have confirmed prepaid ticket from red bus from Jodhpur to Chandigarh for 17 June 2021 but this morning received the call from bus operator that they are cancelling ticket because bus will not travel on that date . I mean what is this I have taken tickets from my place Jaisalmer to jodhpur then from their Jodhphr to Chandigarh and I have confirmed booking of hotels also thus now at last moment this cancellation cost me more .
Rediculous behaviour. I need my refund with compensation of my hotel booking cancellation that I have done in chandigarh

This is regarding our volvo booking from manali to delhi through the Reo india travels private limited, ticket number TQ7C[protected], date of journey 15 Jun 2021 at 17:45 Pm (2 passengers, Sheuli Biswas and Himanshu Deora) .This booking has been specifically made for a Volvo, however when we reached the private manali bus stand we were informed that we will be dropped to nearby border which is around half an hour from where our further journey to delhi in volvo will start .Based on such assurance we boarded the traveler from manali .After travelling for almost 2 hours, we hve not reached a point where we were told to board the Volvo and the the driver of the traveller Tempo is saying that the traveller will drop the passengers to chandigarh and from Chandigarh the Volvo journey to delhi will start which was absolutely shocking to us and the remaining passengers boarded .Given this information we connected to the coordinator ([protected]) and surprisingly he started misbehaving over phone and using inappropriate and abusing language he said he is not responsible to take this complaint and he also mentioned that it is the fault of red bus that the said information is not updated on their portal hence red bus is to be held responsible not Reo travels .

Given the above we are left cheated by red bus and Reo travels as well .Hence it is our right to get the amount of 3173.70, along with the damages for our harrasment and inconvenience to be refunded within 24 hours failing which we will be constrained to file compliant with the appropriate govt authority and approach the court of law.

Thank you
Adv Himanshu deora

[protected]

Sir, I was booked ticket from proddatur to Hyderabad, ticket number TQ[protected], on that day bus was cancelled by operator, but red bus not given single message against bus was cancelled, and asking how was journey in next morning,
Sir please refund my money to my account

When i booked ticket from Gurgaon to Jaipur it was showing so much facility like CCTV camera, Water Bottle will be provided, charging point, Wifi, etc. And when i complained Red bus about this Red bus executive said Wifi not available due to technical fault, charging point was there(but passengers are blind), CCTV camera they don't know, and water bottle bwcause of COVID they don't provide (they are adhering only this protocol but not others...

RedBus mTicket
Route: Lucknow to Ludhiana
Ticket No: TQ[protected]
Primary Passenger: manoj kumar pandey 45, MALE
PNR: TS[protected]HCYI/16732/Lucknow to Ludhiana
Trip Code: 27
Travels: Alpha Tour And Travels
Departure: 08:10 PM Jun 7, 2021
Seat Numbers: 24
Boarding point: Lucknow
Address: nahariya chowk Lucknow
Boarding point contact: [protected] [protected]
Alpha Tour And Travels Customer Care: [protected]
Check your ticket : https://s.redbus.com/3nax4m0
This trip is insured with icici
redBus Support: https://www.redbus.in/info/redcare
Please Note: It is mandatory to follow the travel guidelines of your source and
destination state for travel. View Guidelines: https://s.redbus.com/udwdp75
Koi bhi bus nhi hai aur na hi kisi bhi number pr phone lg rha hai please mere 3170 rs vapas kiya jay

Dear Sir
Bus Cancel amount Not refund

PNR No 35257
Mobile No [protected]
Jurrany Date 02.06.21

Dear sir,

I was booked ticket form redbus on date[protected] for techical reason amount was deducted from my bank account but ticket not booked.
I'am taking daily follow up from fed bus customer care but no reply form there side.
So i request your please refund my ticket amount rs 2100 otherwise i will bound for take legal action.
booking no. [protected] & transaction no S55715615 ePAY/To:IBIBO WEB PVT LTD/[protected]/UDRTOMUM NSR - 2100/-

communication no [protected]

Dear sir,

I have booked a ticket from Pali Rajasthan to Gurugram.
Ticket details are as below
Ticket no TQ3B54217473
PNR No.[protected]

Pls provide the GSTIN No. and amount of the same on my registered email id [protected]@gmail.com

Regards,
Praveen Maurya
[protected]

I booked a bus ticket for the jurney on 17th May 2021 from kolkata to biharsharif. From the bus operator called me that the bus was shifted from sleeper class to seater class and balance amount shall be adjusted as well as shall be refund but I disagreed of her proposal and immediately I informed to red bus customer care about that because red bus did not give the option to cancelled the bus ticket. After some time later customer care someone called me and tell me if you did not travel then amount shall be return within 7 working days. When I did not got the refund I connect to customer care about refund amount after some days later red bus message me that the bus was moved from kolkata to biharsharif on the same day but thay unable to show me the prove and not refund my amount till.

I've not been refunded my ticket fate since the bus got canceled by the bus operator on 13th April, 2021

I have booked my bus ticket from delhi to bathinda on 31 may 2021 at 1955 hrs from vinod bus services.
now i want to cancel my ticket of 31may due to covid lockdown extension .
i am unable to cancel my ticket as there is no cancellation option available on application. i have also checked on google about vinod bus services, , they are not showing any buses from delhi to bathinda on 31 .
kindly respond and solve my issue ASAP.
Regards

I am Bhargav Durga Prasad Vummadi booked 2 tickets from Vijayawada to Chennai with ticket number TQ5N83280591 and due to some reason I cancelled my journey. I received a mail stating that credited amount against cancelled ticket. Till now amount is not credited to my Account. Check the problem and credit amount asap.

Mail: [protected]@gmail.com...