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Red Bus Complaints & Reviews

3.4
Last updated May 1, 2024
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Red Bus reviews & complaints page 52

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O
Owenweltha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket amount not yet refunded

Address:sri kalora lingeshwar english medium school, near KEB NHno -9 Humnabad

I cancelled my ticket on 8 April 2021.From Humnabad to Bangalore. Received msg 1200 refunded to ur acct. But nothing has come to acct. Mobile no [protected]...
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I
ishaan tamhankar
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

R.R Travels

Address:Surat

Mehkar to Surat Bus was Diesaster.
In this corona situation also in pasage 8-9 people Extra included in bus.
2-3 were drunked in bus.
No Safety Nothing.
52 Seat but apporx more then 60 passenger are added...
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V
Vikrant Tiwari Mangal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Address:Domlur Layout, Karnataka Bangalore Bangalore District Karnataka India - 560071

Booked my bus ticket by redbus on 31 march 2021 (Tin): TQ4X19730695 from JAUNPUR to DELHI for dated 1 April 2021 that ticket amount was 1, 363.94(ticket amount)-149.99(Discount amount)=1, 213.95/- Rs. And Bus operator has cancelled the ticket on their own without any solid reason.
The problem is that still i have not received refund amount in my bank account. And in received cancellation mail they mentioned that they will return that...
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B
Bala10may
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked ticket in SETC-TNSTC not available with the conductor's List

Address:M4 LCS ANUGRAHA ADHINATH AVENUE EXTN

Booked ticked in SETC-TNSTC not available with the conductor's List
I was with my family wet at the TNSTC Kumbakonam bust stand at 9.30pm on 7th April for catching the 10PM bus which was mentioned in the pnr number B32699531.
Trip code :2200KMCHEKK01S
Route :201
Class of Service:Deluxe
Boarding Point: Kumbakonam
Service End place: Chennai-PT Dr.M.G.R BS
Date Of Journy : 7th April 2021
br...
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J
Jaison192
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refunded

Address:Chennai

Hi team
We booked ticket in Sri Krishna Travels through Red bus for journey from Chennai to Cumbum ( april 4 2021 8:15 pm ) On the date of journey by afternoon we received a message that “ trip cancelled due to mechanical issue “ - from Sri Krishna travels . And we raised complaint through redbus and requested for refund. Not refund till and we now received the message that “ as we travelled on that day “ . It totally unfair...
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J
J Sudarshan Rao
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation amount refund status

Website:www.redbus.in

Booked my bus ticket by redbus on 12 march 20 21 (Tin): TQ4B30430059 from Jamshedpurr to Raipur for dated 12 march 2021 that tckt amount was 1050/- rs. And Bus operator was cancelled it on 12 march
But my problem is still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 7 days
Why they are not refunding my cancellation amount and my...
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M
Mreenalkantimajumder
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Bus did not pick up passengers

There was a booking by my family from Digha to Kolkata vide PNR no 46RGV8FH, Ticket no TQ4T4812 3046 for 5 passengers bearing seat numbers 36 to 40.

A copy of the ticket is attached.

My family arrived at the pickup point and did see any bus. The scheduled time of departure was 11.30 am. Not seeing the bus my family called the number provided on the ticket [protected] first at 11.07 am and it replied that the bus...
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S
shanmugavel231987
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tippu sultan travels wrost service

Address:7/360 kuriji nagar kovilambakkam

I booked a ticket 3-4-21 in tippu sultan travels i am waited in my boarding point but bus not come for correct time tippu sultan travels all
Number switch off and not reachable my booking mobile number sim some error not call came i try to another number tippu sultan travels all number but no responce thats y i missed my bus so kindly give refund...
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I
imasgusain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late by schedule time

Address:Bhatinda

Bus service is extremely late by giving time. Time is 0130 hrs as per booking, but reached after 0300 hes...
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R
RavipSingh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus not come at boarding point

Address:ibibo Group Pvt. Ltd, Office 2A, 2B Stilt Floor, S No 169 , 209 Hissa no 2, Nyati Millenium, Viman Nagar Dutta Mandir Chowk, Lohegaon Pune - 411014.

The Bus left me without coming to the boarding point with below mentioned details of boarding point.
The redBus office staff id not pick up the phone despite of calling in advance. Now I have to pay 4 times the cost and go to nashik.
Kindly look into it.

Route: Pune to Nashik
Ticket no. TQ4U19703654
Seat no. U24
Passenger Name : Ravi Singh...
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G
gangaram harish
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Website:Redbus

Gud afternoon madam/sir my name is Harish I have booked two tickets from Hyderabad to palamaner (JBT TRAVEL S) on March 3rd 2021 due to some personal reasons I have cancelled tickets on march 3rd itself and It showed me that your refund amount will be credited in your bank account with in 5 to 7 working day's but till today ie 28th March I didn't get any amount so pls solve my issue as soon as possible...
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S
sahil Bhaskar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Boarding point of bus was changed without any prior info

In my booking it was mentioned that your boarding point is 2 phase petrol pump mohali and time will be 5.50 am and i have also travelled in the same bus multiple time
So it is part of my routine to reach the pump at 5.45 am and the bus will depart at 5.50 from 2 phase petrol pump. But today when i reach the petrol pump at 5.45 i came to know that there was no bus standing in front of petrol pump i searched in back side of petrol but...
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P
praveena venkat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus cancelled without information

Address:Chennai

Hi team,
We booked National Travels
Madurai Bus to travel from Chennai to Permabalur. Our boarding point was Tambaram opposite to Hindu Mission Hospital. Our time of boarding was at 12.10 AM 28th March 2021. We were waiting in Boarding point from 11.15 PM 27th March 2021. We waited till 12.20 AM and called the contacts which were provided by Redbus. A person asked details and said that Bus has been cancelled and there isn't...
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S
Sneha Rampally
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus didn't turn up. Driver number switched off. Helpline no not responding

Address:Miyapur Hyderabad

I had booked a ticket from miyapur to vijayawada.Ticket No:
TQ4T53669469
Passenger: SNEHA RAMPALLY 33, FEMALE
PNR: TS[protected]TAWR/604765/AP-512
Travels:
Morning Star Travels
Departure: 10:35 PM Mar 27, 2021
Seat Numbers:
B1
Total fare paid: Rs.650.0
Boarding point: Miyapur. The bus didn't come till now. Driver no switched off. Helpline no not responding. Refund...
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V
Vinishvini Vinishvini
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets will be not canceled

Address:Koyambedu

Red bus Customare service not response...
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G
Gauravgkkg
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad services

Hii
A complete fraud system is organized in redbus my ticket was on 27th of March 21 with yatra guru travels the bus timing was 6:15 it get delayed 2.30 hours also the boarding point was changed. And reason which was shared i.e technical was completely false and operators were filling seats by their different sources.
Also their was no safety precautions regarding covid. Also one bus operators seems to be drunk. And redbus...
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K
Kirankumar Dehade
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount is debited but could not book ticket

Address:Aurangabad

My amount is debited but could not book my ticket. I payed through my Googlepay account to book a ticket to travel from Aurangabad to Solapur. Transaction is completed on 27th March 2021 at 6:56 pm. UPI transaction ID is[protected]....
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B
Babu Thommandru
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited without ticket confirmation

I have order id:[protected].
Please help me. Still now I didn't get my money 660/-.
Below I submitted screenshot so could you help me...
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D
Dilse Delicious
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcrowded bus in Corona scenario

Traveling in AS202063 from Guwahati to Tezpur on 25 Mar 21...the bus is overcrowded and in worst possible state ...the codriver has filled in many passengers for reduced fare .
Kindly look into it.
Regards...
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S
stn.engr. Ixz
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate ticket booking

Address:B20/21 AIL HSG Colony, Dumdum

On 24 Mar 2021, at 2131 IST (1611 UTC), abus ticket was booked from Kolkata to Patna on Dayan and company for 25 Mar 2021 through red bus app. Ticket no: TQ4Q93553561 PNR no: 468UDE5E, Amount 3300 for 3 people.. After deduction of money, message on screen displayed - oops, something went wrong select seat. At 2137 IST, 3 different Seats were again selected with the same three names as those three seats were showing blocked. For which after...
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