Red Bus Complaints & Reviews

Address: Nagpur

Without tickit passengers allow in the bus in a mid way, I paid 1800/- and they allow passengers in 700-800/- of fair. In my near by seat they put 2-3 person which is not applicable.
Next time i will not use redbus Service, will go with other alternate services.
I am sending you a picture with two persons in a one seat in khurana travels bus from Solapur to Nagpur

Aug 8, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

May 17, 2021

Updated by Abhi281996 Now a days Redbus provides us a very chip Service

Verified Support

May 18, 2021

Red Bus Customer Care's response Hi,

Greetings from redBus!

We apologize for the inconvenience caused. We request you to revert with the registered email ID/ mobile number or share the details at mobile @redbus.in so that we can fetch the details to have a check and share an update.

Thank you for choosing redBus.

With regards,
Team redBus

Verified Support

May 22, 2021

Red Bus Customer Care's response Hi Abhi,

Greetings from all o[censored]s, here at redBus!

We definitely understand your disappointment We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: redbus.in

I was booking a ticket in red bus from jammu to Chandigarh on 7 may 2021. And for that i paid Rs 661.54 through google pay app. But even after the successful payment no booking is showing in the app, neither there was any confirmation sent to me regarding the booking or refund . So kindly look into the concern and help me getting my money back.
UPI transaction id :[protected]
Transaction time : 10:30 am
Date : 7 may 2021

Aug 12, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 07, 2021

Red Bus Customer Care's response Hi Akash,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us regarding the booking for the mentioned ticket ID TQ[protected].

I understand that this experience would have caused an inconvenience to you, and I am truly sorry.

We tried reaching with no luck. During our investigation regarding your issue, we have sent the E-ticket to your registered email id and the M ticket to your registered mobile number.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.

As this response has been logged in our system, you will receive an email stating that your case has been closed.

Once again, I thank you for choosing redBus and hope you accept my sincerest apologies.

Have a great day!

Take Care,
Team redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.redbus.in

Hi all,
Bus journey was scheduled from Mumbai to kalaburagi on 23/04/2021 but the bus operator had cancelled the bus. Bus operators told me that you will get complete refund since bus was cancelled by us but 10 days have been passed i haven't received the refund l. I've mailed and informed to redbus that I haven't received refund but they weren't bothered to update me.

Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

View replies

Red Bus Customer Care

from Bengaluru, Karnataka

May 4, 2021

Verified Support

Hi,

Greetings from redBus!

We apologize for the inconvenience caused. We request you to revert with the ticket ID/registered email ID/ mobile number or share the details at mobile @redbus.in so that we can fetch the details to have a check and share an update.

Thank you for choosing redBus.

With regards,
Team redBus

Reply

Red Bus Customer Care

from Bengaluru, Karnataka

May 4, 2021

Verified Support

Hi,

Greetings from redBus!

As discussed on the call, we have addressed your concern and have shared all the details via email to your registered email address.

Request you to check the same

Thank you,

Team redBus!

Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I rescheduled my booking since bus operator told us that on 1st May, they will surely cancel the bus and he told us that we will get the refund automatically. But we didn't get the refund 😡 plus Bus is also going today 😡.The bus Operator is so liar and let me give his Contact number [protected] plus your customer service is so bad, when we contact the customer service they didn't even help us. It's my request you to contact me for my refund issue 😡😡😡😡😡😡

Aug 9, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 02, 2021

Red Bus Customer Care's response Hi,

Greetings from redBus!

We tried reaching you on [protected] and we got information from the customer that they have not raised any complaint regarding the issue.

We request you to share the concern in details along with your ticket ID to [protected]@redbus.in and we'll look into it.

Thank you for contacting us.
Team redBus!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: OLD SANGVI, PUNE 411027

I was booked ticket for lady FOR DATED - 10th April 2021

passenger name - Lalitabai Rathod, Trip ID: TQ[protected]

PNR No: TS[protected]LEBS/12426/SAI LUCKY .2

the bus was cancelled by operator - SAI LUCKY TOURS AND TRAVELS
on same date, but ticket amount still not refunded by operator, please pay attention and revert back amount to my account.

pls contact me for more details - [protected]/[protected]
mail id - [protected]@rediffmail.com
SANDEEP CHAVAN
PUNE. 411027

Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

View replies

Red Bus Customer Care

from Bengaluru, Karnataka

May 1, 2021

Verified Support

Hi,

Greetings from redBus!

We apologize for the inconvenience caused. We request you to revert with the registered email ID/ mobile number or share the details at mobile @redbus.in so that we can fetch the details to have a check and share an update.

Thank you for choosing redBus.

With regards,
Team redBus

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: PUNE MAHARASHTRA

I was booked ticket for lady FOR DATED - 10th April 2021

passenger name - Lalitabai Rathod, Trip ID: TQ[protected]

PNR No: TS[protected]LEBS/12426/SAI LUCKY .2

the bus was cancelled by operator - SAI LUCKY TOURS AND TRAVELS
on same date, but ticket amount still not refunded by operator, please pay attention and revert back amount to my account.

pls contact me for more details - [protected]
mail id - [protected]@rediffmail.com
SANDEEP CHAVAN
PUNE. 411027

Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

View replies

Red Bus Customer Care

from Bengaluru, Karnataka

May 1, 2021

Verified Support

Hi,

Greetings from redBus!

We apologize for the inconvenience caused. We request you to revert with the registered email ID/ mobile number or share the details at mobile @redbus.in so that we can fetch the details to have a check and share an update.

Thank you for choosing redBus.

With regards,
Team redBus

Reply

Red Bus Customer Care

from Bengaluru, Karnataka

May 4, 2021

Verified Support

Hi,

Greetings from redBus!

We tried to connect with you multiple times on the registered number but with no luck. We have shared all the details via email to your registered email address.

Request you to check the same

Thank you,

Team redBus!

Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Dwarka Circle nasik Maharashtra

RedBus mTicket
Route: Surat to Nashik
Ticket No: TQ5T10945906
Primary Passenger: Nashik 40, FEMALE
PNR:[protected]
Trip Code: 85208
Travels: B R Travels
Departure: 09:30 AM Apr 28, 2021
Seat Numbers: S30
Boarding point: B r travels n.j.complex, opp.c.n.g.pump parvat patiya, [protected], [protected]
Address: B R TRAVELS N J COMPLEX OPP, CNG GAS PUMP GANGA HOTEL PUNA PATIYA [protected], [protected], [protected]
Boarding point contact: [protected], [protected]
B R Travels Customer Care: -
Check your ticket : https://s.redbus.com/zixyucp
redBus Support: https://www.redbus.in/info/redcare
Please Note: It is mandatory to follow the travel guidelines of your source and
destination state for travel. View Guidelines: https://s.redbus.com/udwdp75

Journey was not completed
Single ladies was traveling alone
Single ladies was drop by bus driver somewhere alone on dhule highway without any help
So we request to companciate and refund ticket money

Aug 6, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Apr 29, 2021

Updated by Burhanuddin Nasikwala ConsumerComplaints.in Home
Submit a Complaint
Show search
Show menu
ADVERTISEMENT

Travel Agents
Red Bus
Redbus — Journey not completed
B
Burhanuddin Nasikwala
Apr 29, 2021
Mark as Resolved

RedBus mTicket
Route: Surat to Nashik
Ticket No: TQ5T10945906
Primary Passenger: Nashik 40, FEMALE
PNR:[protected]
Trip Code: 85208
Travels: B R Travels
Departure: 09:30 AM Apr 28, 2021
Seat Numbers: S30
Boarding point: B r travels n.j.complex, opp.c.n.g.pump parvat patiya, [protected], [protected]
Address: B R TRAVELS N J COMPLEX OPP, CNG GAS PUMP GANGA HOTEL PUNA PATIYA [protected], [protected], [protected]
Boarding point contact: [protected], [protected]
B R Travels Customer Care: -
Check your ticket : https://s.redbus.com/zixyucp
redBus Support: https://www.redbus.in/info/redcare
Please Note: It is mandatory to follow the travel guidelines of your source and
destination state for travel. View Guidelines: https://s.redbus.com/udwdp75

Journey was not completed
Single ladies was traveling alone
Single ladies was drop by bus driver somewhere alone on dhule highway without any help
So we request to companciate and refund ticket money
Was this information helpful?
Yes (0)
ADVERTISEMENT

Update Complaint
Post your update to complaint here.
No file chosenAdd Image
Submit
Complaint comments Add a Comment
Share
Tweet
Related Complaints
[Resolved]
Redbus - Cancellation amount refund status
1
[Resolved]
Redbus - Bus cancelled without information
[Resolved]
Redbus - Refund not received
1
[Resolved]
Redbus - Cancelled the trip without my knowledge
[Resolved]
Redbus - Refund for not picking
3
View all 2898 Red Bus Reviews
Red Bus
Customer Care Service
Customer satisfaction rating
66
%
Complaints2898
Pending41
Resolved1862
View all 2898 complaints
Red Bus Website www.redbus.in
Red Bus Address Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
View Full Information
ADVERTISEMENT
Consumer Complaints | Submit Complaint | Categories | Latest Complaints | Terms o[censored]se | Privacy Policy | Cookie Policy | Comment Guidelines | About Us | Contact Us
Company List: ABCDEFGHIJKLMNOPQRSTUVWXYZ
© 2021 Indian Consumer Complaints Forum

Verified Support

May 01, 2021

Red Bus Customer Care's response Hi Burhanuddin,

Greetings from redBus!

Thank you for reaching out to us regarding the issue faced with your ticket number TQ5T10945906.

I understand that the poor experience during your journey would have caused an inconvenience to you, and we are truly sorry.

We would like to inform you that this is a duplicate case and we are closing it. Please be rest assured, your active complaint number is Docket Number - c2864400 and it has been escalated to the concerned team.

We will get in touch with you at the earliest with the resolution.

Regards,
Team redBus.

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dwarka Circle Maharashtra

We had booked bus ticket online via Red bus site
Journey was scheduled for surat to nasik city
A single ladies was traveling from surat to nasik
Bus operators did not reach the destination nasik and left the single ladies helpless on road near dhule highway
So we request to take appropriate actions on Red bus and the bus travel agency B R travels
We need to get companciate for it
Tickets details are as follows
redBus mTicket
Route: Surat to Nashik
Ticket No: TQ5T10945906
Primary Passenger: Nashik 40, FEMALE
PNR:[protected]
Trip Code: 85208
Travels: B R Travels
Departure: 09:30 AM Apr 28, 2021
Seat Numbers: S30
Boarding point: B r travels n.j.complex, opp.c.n.g.pump parvat patiya, [protected], [protected]
Address: B R TRAVELS N J COMPLEX OPP, CNG GAS PUMP GANGA HOTEL PUNA PATIYA [protected], [protected], [protected]
Boarding point contact: [protected], [protected]
B R Travels Customer Care: -
Check your ticket : https://s.redbus.com/zixyucp
redBus Support: https://www.redbus.in/info/redcare
Please Note: It is mandatory to follow the travel guidelines of your source and
destination state for travel. View Guidelines: https://s.redbus.com/udwdp75

Aug 12, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 03, 2021

Red Bus Customer Care's response Hi Nashik,

Thank you for reaching out to us regarding the overcrowded bus for your ticket number TQ5T10945906.

As discussed on the call, we apologise for the inconvenience caused. We will share the feedback with the operator about this issue. The operator has agreed to process a full refund as a token of apology.

Your refund has been initiated from our end on 3rd May 2021 to your source account used for this transaction.

PO No. :[protected]

Refunded Amount: Rs. 945/-

Basis the policy of your bank, the amount should reflect in your account within 5 to 7 business days.

For any other questions please write to us at https://m.redbus.in/help

I hope I have been able to help you.

Take Care,
redBuddy
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dwarka Circle nashik Maharashtra

We had booked a single ticket from surat to nasik.
A single ladies was traveling.
Bus did took the passenger to the he destination nasik and left the single passenger on road near dhule without any help
So we need to return our confirm bus ticket money and took proper action on the bus company.
Tickets details as follows
redBus mTicket
Route: Surat to Nashik
Ticket No: TQ5T10945906
Primary Passenger: Nashik 40, FEMALE
PNR:[protected]
Trip Code: 85208
Travels: B R Travels
Departure: 09:30 AM Apr 28, 2021
Seat Numbers: S30
Boarding point: B r travels n.j.complex, opp.c.n.g.pump parvat patiya, [protected], [protected]
Address: B R TRAVELS N J COMPLEX OPP, CNG GAS PUMP GANGA HOTEL PUNA PATIYA [protected], [protected], [protected]
Boarding point contact: [protected], [protected]
B R Travels Customer Care: -
Check your ticket : https://s.redbus.com/zixyucp
redBus Support: https://www.redbus.in/info/redcare
Please Note: It is mandatory to follow the travel guidelines of your source and
destination state for travel. View Guidelines: https://s.redbus.com/udwdp75

Aug 12, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 01, 2021

Red Bus Customer Care's response Hi Burhanuddin,

Greetings from redBus!

Thank you for reaching out to us regarding the issue faced with your ticket number TQ5T10945906.

I understand that the poor experience during your journey would have caused an inconvenience to you, and we are truly sorry.

We would like to inform you that this is a duplicate case and we are closing it. Please be rest assured, your active complaint number is Docket Number - c2864400 and it has been escalated to the concerned team.

We will get in touch with you at the earliest with the resolution.

Regards,
Team redBus.

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 112/102 Ramasamy Raja Nagar K R Nagar post Rajapalayam

For the cancelled ticket vide ref tq4g36879940 i have not received refund .

Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

View replies

Red Bus Customer Care

from Bengaluru, Karnataka

Apr 28, 2021

Verified Support

Hi,

Greetings from redBus!

We apologize for the inconvenience caused. We are working on the concern raised and will share an update at the earliest.

Thank you for choosing redBus.

With regards,
Team redBus

Reply

Red Bus Customer Care

from Bengaluru, Karnataka

Apr 29, 2021

Verified Support

Hi Chandra Sekar,

Thank you for reaching out to us regarding the refund status for your ticket no. TQ4G36879940.

I understand that this experience may be causing an inconvenience to you, and I am truly sorry.
Upon receiving your query, we re-checked our internal systems and the payment gateway to re-confirm your refund status. Both checks indicate that the refund has been successfully processed from redBus on 19th March 2021 to the mode of payment used by you for this transaction.

As discussed on the call, your refund has been initiated from our end on 19th March 2021 to the mode of payment used by you for this transaction.

PO No. :[protected]

Refunded Amount: Rs. 581.10/-

ARN or Refund Reference no.:[protected]

Basis the policy of your bank, the amount should have reflected in your account by now. Since the refund period has transpired and you have not received the amount yet, we request you to get in touch with your bank with the help of the information shared above.

We have shared the details via email as well. Please refer to the same.

Have a great day!

Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Thanks and regards,
Team redBus

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Hii sir.
I have one ticket booked for my cusin. From banglore to palakkad. At the time of payment the amount will be debited from my account but the payment has been failed. I am trying several times to contact redbus cutomercare and grievanceofficer but not get any response. I need refund my amount.

Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

View replies

Red Bus Customer Care

from Bengaluru, Karnataka

Apr 28, 2021

Verified Support

Hi,

Greetings from redBus!

We apologize for the inconvenience caused. We request you to revert with the registered email ID/ mobile number or share the details at mobile @redbus.in so that we can fetch the details to have a check and share an update.

Thank you for choosing redBus.

With regards,
Team redBus

Reply

Sreenivasan parasu's [Complaint's author] reply, Apr 28, 2021

Thank you . I am satisfied for your customer service. I got refund amt.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hello sir/madam.I booked my ticket 23.22021 from the destination tirunelveli to vellore on (25.2.2021) through the redbus.They received my payment but they can't confirmed my ticket. Also they mentioned refund has been initiated in to my wallet account within 5-7 bank working days. Already 2 months gone.. still the payment was not received in to wallet / bank account. I'm so disappointed. I need my amount back rupees.650 immediately. Please try to respond my words.

Aug 8, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Apr 25, 2021

Updated by Saaaaaa I need a refund immediately. I was waiting more than 2 months to receive my payment.

Verified Support

Apr 28, 2021

Red Bus Customer Care's response Hi,

Greetings from redBus!

We apologize for the inconvenience caused. We request you to revert with the registered email ID/ mobile number or share the details at mobile @redbus.in so that we can have a check and share an update.

Thank you for choosing redBus.

With regards,
Team redBus

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

RedBus mTicket
Route: Indore to Guna
Ticket No:
TQ5N57984236
Passenger: Yogesh yadav 29, MALE
PNR: TS[protected]GQQP/710321/INDGUN2355
Travels:
Kamla Travels
Departure: 11:59 PM Apr 22, 2021
Seat Numbers:
9
Total fare paid: Rs.420.0
Boarding point: Vijay Nagar Near Uco Bank
Landmark: Manali Apartment Near Uco BankAddress:
Manali Apartment Near UCO Bank Sayaji Square, Indore, Madhya Pradesh 452010
Boarding point contact: [protected]
Kamla Travels Customer Care:
[protected] /4030845
---
--
---
Thanks for using redBus.
For seamless bus tracking and a hassle-free experience, install the redBus app now - https://m6pe.app.link/getredBus

redBus Helpline:[protected]--
Please show the QR code at the time of boarding for contactless check-in - https://s.redbus.com/5nzabb9--
Check your ticket : https://s.redbus.com/tvnp9ml--

T&C apply

Aug 12, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2021

Red Bus Customer Care's response Hi Yogesh,

Greetings from redBus!

Thank you for reaching out to us regarding the refund for your ticket number TQ5N57984236.

We tried reaching you with no luck. Your refund of INR 420/- has been initiated from our end on 23rd April 2021 to the mode of payment used by you for this transaction (E-Wallet - PhonPe). Basis the policy of your e-wallet, the amount should reflect in your e-wallet account in 48 hrs.

For any other questions please write to us at https://m.redbus.in/help

I hope I have been able to help you.

Take Care,
redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have book online seat s -14 but on the way two people have right to seat acording to bus condctor, i have pay 3623.95

Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

View replies

Red Bus Customer Care

from Bengaluru, Karnataka

Apr 23, 2021

Verified Support

Hi,

Greetings from redBus!!

We are sorry to hear about the poor experience. Kindly revert with the ticket ID or share it with us at [protected]@redbus.in to assist you further.

Thank you,
Team redBus

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: B36, block11, first floor, old Rajendra nagar, opposite metro pillar no 125,pusa road, new delhi 110005

Hi team,
We booked red bus service janrath . Our boarding point was anand vihar bus terminal. Our time of boarding was at 4:00pm on 21 april 2021. We were waiting in Boarding point from 3:30 pm on 21 April 2021. We waited till 4:08 pm and called the contacts which were provided by Redbus. A person asked details and said that Bus has been cancelled and there isn't any alternate arrangements. So it was expected Atleast a prior information should have been sent. This is totally unfair. It is your responsibility to inform us properly on bus details. We want immediate refund of the money paid.
Ticket number: TQ5J97849468
Booked tickets for 3 people.
Total fare: 4721
Should we cancel our trips because of your irresponsibility?
I would like to get response immediately.
Regards,
Namita chaudhary

Red Bus customer support has been notified about the posted complaint.

View replies

Red Bus Customer Care

from Bengaluru, Karnataka

Apr 21, 2021

Verified Support

Hi Muthuraman,

Thank you for reaching out to us regarding the refund query.

Thank you for your time on the call. As discussed, we request you to share the details which we have asked on the call to assist you further. We request you to check your mail and revert on priority.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBuddy

Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Reply

V

Vinoddh

Apr 26, 2021

Hi red bus, our boarding point was Guntur padmaja petroll.bunk we are.stayed at 8.40.ie currect time but the sai sarvam.travells does not stop at boarding point. We are calling to provide number the number was switch off. He far away from guntur to vijayawada nearly 40 kms long. We have 2 kids in that time nite around 10.00 pm we are reached on bike and catch the bus. Worst worst service

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Hi,

Kritika this side from Jaipur. My registered number is [protected]. I had booked an AC Sleeper bus from Jaipur to Delhi for yesterday from Redbus. Timing of bus was at 11.55pm but at 10pm i got a call that your bus is cancelled and they asked me to shift in Non Ac bus. I didn’t travelled in that bus they said that i will get my refund in 24hrs/today. But i have just got the message from Redbus to give feedback about how my journey was.
So i just want to know why i m getting such messages from your company when I haven’t completed my journey from that bus. Also when will i get my refund. Requesting you guys to refund ticket money and revert on this mail as soon as possible.

Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

View replies

Red Bus Customer Care

from Bengaluru, Karnataka

May 1, 2021

Verified Support

Hi,

Greetings from redBus!!

We are sorry to hear about the poor experience. Kindly revert with the ticket ID or share it with us at [protected]@redbus.in to assist you further.

Thank you,
Team redBus

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My ticket number is TQ5F93378294 due to lockdown tamilnadu govt announced night time so i want to cancelled my ticket kindly do and credit refund to my account

Red Bus customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Wantvto ticket cancallation request Ticket no-TQ5F93378294

Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

View replies

Red Bus Customer Care

from Bengaluru, Karnataka

Apr 21, 2021

Verified Support

Hi Muthuraman,

Thank you for reaching out to us regarding the refund query.

Thank you for your time on the call. As discussed, we request you to share the details which we have asked on the call to assist you further. We request you to check your mail and revert on priority.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBuddy

Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Very very worst service.
3am clock sri Bhakyalashmi Travels bus is breakdown nobody pick my call. And also I paid extra amount in another bus my self only take a bus

Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

View replies

Red Bus Customer Care

from Bengaluru, Karnataka

Apr 19, 2021

Verified Support

Hi,

Greetings from redBus!!

We are sorry to hear about the poor experience. Kindly revert with the ticket ID or share it with us at [protected]@redbus.in to assist you further.

Thank you,
Team redBus

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Respected sir,

[protected] i booked a ticket with below details for[protected] journey but the bus operator(Easytrip travels) cancelled the service but REDBUS not refund the amount immediately for alternate booking also I booked return ticket for[protected] travel in same operator but they cancelled return service also for the same REDBUS not refund the amount for the alternate booking. So I mailed them but they not mention any refund time for the amount. Totally I suffered a lot due to this issue.
So I need refund immediately with compensation for problem created by REDBUS because service is cancelled by your side so you should refund and arrange alternate arrangements for my travel. So please I need refund with compensation else will see..

Ervadi (Ramanathapuram) - Chennai (Upcoming Journey)

Sunday, April 18, 2021

Ticket no: TQ5F35784302

PNR no: TS[protected]EIOC/24184/Ervadi (Ramnad) To Chennai

Chennai - Ervadi (Ramanathapuram) (Cancelled by Operator)

Saturday, April 17, 2021

Ticket no: TQ5F54682028

PNR no: TS[protected]JRRH/24183/ Chennai To Ervadi (Ramnad)

Sincerely,

Mohamed.

Aug 5, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2021

Red Bus Customer Care's response Hi,

Greetings from redBus!

We apologize for the inconvenience caused. We are working on the concern raised and will share an update at the earliest.

Thank you for choosing redBus.

With regards,
Team redBus

Verified Support

Apr 20, 2021

Red Bus Customer Care's response Dear Mohamed,

Greetings from redBus!

We did go through the complaint details and we are humbly sorry for the inconvenience caused by this booking.
We tried connecting you twice on the contact number registered against the booking IDs. Unfortunately, the calls went unanswered.

We hereby confirm that a complete refund against the booking IDs: TQ5F35784302 and TQ5F54682028 are processed to the source account on 17th April 2021 and the same shall be reflecting in your account within the next 5-7 bank working days from the date of initiation.

We hope this helps.

Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Thanks and regards,
Team redBus!

Red Bus Complaints & Reviews

File a complaint to Red Bus

Red Bus reviews & complaints page 55

There is no safety provide in khuran travels

Post your Comment

Money refund

Post your Comment

Didn't received refund

Post your Comment

I want refund

Post your Comment

Bus cancelled by operator but amount not refunded

Post your Comment

Bus cancelled but amount not refunded

Post your Comment

Journey not completed

Post your Comment

Journey not completed

Post your Comment

Journey not completed

Post your Comment

Refund not received

Post your Comment

Complaint against ticket booking

Post your Comment

Refund Not processed

Post your Comment

Got wrong details about bus n want my refund

Post your Comment

I am complaint against red bus

Post your Comment

Refund of cancellation of the bus without any prior notice

Post your Comment

Complain and Refund

Post your Comment

Ticket cancellation

Post your Comment

Cancellation request

Post your Comment

Bus breakdown

Post your Comment

For Refund

Post your Comment

Related businesses