Red Bus Complaints & Reviews

I have booked a ticket for Delhi to Jammu on 4 Nov. 2020 through redbus online service. In resultant KST bus service registration number up15dt9895 was booked. Bus was stopped for corona checkup on J&k border, after that bus driver along with bus was flew from venue.
From there I have to arrange a taxi for reaching my destination. I have suffered loss from financially and mentally. Pls compassionate the loss.

Karuna Dubey mob. No. [protected]

Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Nov 05, 2020

Updated by Onkar dubey Ticket no. TPBY63254929
Pnr TS[protected]JWAQ/37736/Delhi to katra
Travel- KST Travels
Departure-9:45 P.M Nov. 4, 2020
Seat Number- AU3

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Red Bus Customer Care

from Bengaluru, Karnataka

Nov 5, 2020

Verified Support

Hi Onkar

Greetings from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to share the ticket details at [protected]@redbus.in so that we can work on it.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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Onkar dubey's [Complaint's author] reply, Nov 5, 2020

Ticket no. TPBY63254929
Pnr TS201103195516187656JWAQ/37736/Delhi to katra
Travel- KST Travels
Departure-9:45 P.M Nov. 4, 2020
Seat Number- AU3

Onkar dubey's [Complaint's author] reply, Nov 8, 2020

Ticket no. TPBY63254929
Pnr TS201103195516187656JWAQ/37736/Delhi to katra
Travel- KST Travels
Departure-9:45 P.M Nov. 4, 2020
Seat Number- AU3

Red Bus Customer Care

from Bengaluru, Karnataka

Nov 12, 2020

Verified Support

Hi,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us with your query for the ticket ID: TPBY63254929.

As discussed on call with the passenger on the registered contact number [protected] we are closing the complaint as per your consent.

For any other questions you may have or help with your future travel bookings please write to us using the link https://m.redbus.in/help.

As I have processed your request, you will receive an email stating that your case has been closed, along with a survey seeking your feedback on the assistance given by me. Please spare a moment to share your valuable inputs.

Thank you for choosing redBus.

Have a great day!

Take Care,

Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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Address: Nalanda Nagar, Nari road

4 Nov 20 ko subah tickets book kiya tha, amount 600rs kat gaya vapas nahi mile

Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

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Red Bus Customer Care

from Bengaluru, Karnataka

Nov 5, 2020

Verified Support

Hi Dhiraj,

Greetings from redBus!

As discussed on the call, we have addressed your concern.

Thank you,
Team redBus!

Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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I have booked ticket Eluru To Visakhapatnam
------
TKT NO[protected],
Name:Jyothi,
ELURU-VISAKHAPATNAM,
SRVC NO:98536/VJA-VSP
Seats:1, 4, 3 (F, F, F) FARE:1440.0,
DOJ-04-Nov-2020, 09:00 hrs, ELURU, UID-1608.
ADDRESS: Eluru New Bus Stand, Narasimharao Pet, Eluru, Andhra Pradesh 534006, Boarding point contact:[protected]
[protected]
Unfortunately ticket got cancelled by operator. If the Bus is getting cancelled by the Operator, why the People should run behind redbus/Operator for the refund, as they are well aware that the money should be given back to the customer.
Please refund the amount

Aug 13, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Nov 04, 2020

Updated by Jyothi Bondi I didn't get any message regarding bus cancellation and refund amount.
Please solve the issue ASAP
THANK YOU!!

Verified Support

Nov 04, 2020

Red Bus Customer Care's response Hi Jyothi,

Greetings from redBus!

We regret the inconvenience caused. We have escalated your concern to the relevant team. We request you to kindly allow us some time. We will keep you posted with updates.

Thank you,
Team redBus

Verified Support

Nov 06, 2020

Red Bus Customer Care's response Hi Jyothi,

Greetings from redBus!

e tried reaching you with no luck. We have processed a full refund today for Ticket Number TPBX60008945. This should reflect in 5-7 business days in your source account. Thank you for choosing redBus.

Thank you,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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I reached the boarding point Chaulkhola bus stand at 1 PM, Bus (Chowdhury Travels WB 19j4026) from Digha to Kolkata boarding time was 1.30 PM however bus delayed by 45 min. When the bus reached at the boarding point they didn't stop the bus and when I call the conductor he abused me and didn't stop the bus after calling also. Me and my family suffered alot at that time. I don't want refund but I want a strict lesson for them.

Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

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Red Bus Customer Care

from Bengaluru, Karnataka

Nov 3, 2020

Verified Support

Hi Customer,

Greetings from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to share the ticket details on [protected]@redbus.in so that we can work on it.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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Red Bus Customer Care

from Bengaluru, Karnataka

Nov 3, 2020

Verified Support

Hi Customer,

Greetings from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to share the ticket details on [protected]@redbus.in so that we can work on it.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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Red Bus Customer Care

from Bengaluru, Karnataka

Nov 3, 2020

Verified Support

Hi Customer,

Greetings from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to share the ticket details on [protected]@redbus.in so that we can work on it.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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Red Bus Customer Care

from Bengaluru, Karnataka

Nov 3, 2020

Verified Support

Hi Customer,

Greetings from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to share the ticket details on [protected]@redbus.in so that we can work on it.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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MAk91's [Complaint's author] reply, Nov 5, 2020

redBus Ticket - TPBK17880964

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Booked my bus ticket by REDBUS on Ticket number (TIN): TPBB13977055from MADHYAMGRAM To SILIGURI For dated 20 OCTOBER 2020 that tckt amount was 12700/- Rs. and cancelled it on 16 th October

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days( For your reference i am forwarding your mail with this mail).

Why they are not refunding my cancellation amount and my request is to please refund my money . please give me response as soon as possible.

Looking forward for your cooperation and quick response.

Aug 14, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2020

Red Bus Customer Care's response Hi Pradip,

Greetings from redBus!

Ticket ID - TPBB13977055

I understand that this experience may be causing an inconvenience to you, and I am truly sorry.
Upon receiving your query, we re-checked our internal systems and the payment gateway to re-confirm your refund status. Both checks indicate that the refund has been successfully processed from redBus on 16th October 2020 to the mode of payment used by you for this transaction. As mentioned in our previous mail, we are sharing the details of this refund once again.
Your refund has been initiated from our end on 16th October 2020 to the mode of payment used by you for this transaction.
PO No. :[protected]
Refunded Amount: Rs. 9715/-
ARN or Refund Reference no.: 75120330289000374160661
Basis the policy of your bank, the amount should have reflected in your account within 5-7 business days. Since, the refund period has transpired and you have not received the amount yet, we request you to get in touch with your bank with the help of the information shared above.
A screenshot of the Refund Initiation from our end, has been attached for your reference.
I hope this response is satisfactory.
For any other questions please write to us at https://www.redbus.in/info/redcare/
As I have processed your request, you will receive an email stating that your case has been closed, along with a survey seeking your feedback on the assistance given by me. Please spare a moment to share your valuable inputs.
I hope I have been able to help you.
Take Care,
Team redBus!

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Address: chennai

Hi,

on March 23rd i booked bus from chennai to tirupur(before lockdown day). on 23rd Evening i got message that my bus got cancelled due to lockdown. i didnt receive refund amount. i contacted redbus customer care reg refund they responded like my bus ran on that day. bus operator also asking me to come from redbus customer care. Not sure who is telling lie. this is really worst.

Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2020

Red Bus Customer Care's response Hi Ramesh,

Greetings from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to share the ticket details on [protected]@redbus.in so that we can work on it.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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Address: Yogeesh Chatra #11mahaganapathi apartment near Himalaya school 14thcross ksrtc layout 4th main uttaralli main road BENGALURU, KARNATAKA 560061 India Phone number: â€ª9731967949

Dear sir I will tiket booking but not send me massage my account debeted amont please send me details refer no[protected]

Red Bus customer support has been notified about the posted complaint.

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Red Bus Customer Care

from Bengaluru, Karnataka

Nov 2, 2020

Verified Support

Hi,

Greetings from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to share the ticket details on [protected]@redbus.in so that we can work on it.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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S

SharmaNav

Nov 13, 2020

Kuch nhi dete ye Chor hai

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Address: AJMER RAJASTHAN

Website: RED BUS COMPLINT

I have do transaction my ticket online payment 1930 ruppesss but personal reasons i do not walk to my journy 31 oct.2020
so plz refund my payment

Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

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Red Bus Customer Care

from Bengaluru, Karnataka

Nov 1, 2020

Verified Support

Hi,

Greetings from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to share the ticket details on [protected]@redbus.in so that we can work on it.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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I have tried to Book Kolkata to Balurghat Bus in New Dolphin Travels on 2/10/2020 amounting Rs.1685/- at 12.42 pm.

Ticket was booking through Phonepay. Rs1685/- has been deducted from my account, but ticket not booked.

I have lodged complaint many times. But everytime i have got assurance from your executives that i will get refund with 5-7 Bank Working days which is now seems FALSE PROMISES for Last 22 Days. Case ID No.14456811.Ms Poornima called me and promised me to give refund within 24 hrs...but All are FRAUDs including Executives...No Promises keeps by Redbus employees.

They are harassing me for last 25 days by different means. I need Justice.

Till now, i have not got any refund.

Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2020

Red Bus Customer Care's response Hi Amit,

Thank you for reaching out to us regarding the refund status for your trip id.[protected].

I understand that this experience may be causing an inconvenience to you, and I am truly sorry.

As discussed on the call, your refund of Rs 1685/- has been processed from our end on 27th October 2020 to the bank NEFT details you have shared with us.

I hope this response is satisfactory.

For any other questions please write to us at https://www.redbus.in/info/redcare.

Take Care,
Team redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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Red Bus Customer Care

from Bengaluru, Karnataka

Oct 27, 2020

Verified Support

Hi Amit,

Thank you for reaching out to us regarding the refund status for your trip id.[protected].

I understand that this experience may be causing an inconvenience to you, and I am truly sorry.

As discussed on the call, your refund of Rs 1685/- has been processed from our end on 27th October 2020 to the bank NEFT details you have shared with us.

I hope this response is satisfactory.

For any other questions please write to us at https://www.redbus.in/info/redcare/.

Take Care,
Team redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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Redbus is fake platform executive resolve anny concent again again bus full dirty washroom is full of vomiting rude staff..
Pathetic service 2 hrs wait foe washroom and its happen with female

Red Bus customer support has been notified about the posted complaint.

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Red Bus Customer Care

from Bengaluru, Karnataka

Oct 25, 2020

Verified Support

Hi Karan,

Greetings from redBus!!

Trust, our team got in touch with you and shared the possible resolution from our end. We are sorry to hear this and regret the poor experience. That is definitely not the customer experience we wanted to deliver. We have taken down your concern with the operator and we would assure you that such issues will never be repeated. We have asked the bus operator to be more vigilant in the future.
Please note that we are committed to giving you a better experience going forward. Once again, we apologize for the inconvenience caused to you on behalf of the bus operator and appreciate your patience.
Thank you,
Team redBus

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Address: Godhar to Morbi bus. Gsrtc

Website: m.redbus.in

I an booking by red bus . Tickets book. .Godhra to morbi tickets booking but not going to bus ... This roat bus is not going.this gove me fake tickets .. I am waiting to Godhra bus station.but not arrival this bus... I won't refund my money .. and I request this is bet service provider any legal process..

Date' 23 October 2020

Departure, .Time :08:02 pm .

Seat number, 9.10.15.16

Tickets Number ; TPBM44340590

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Address: Om sai ram bus service Indore to Panna

Om sai ram bus service indore to panna bus no Mp15PA0577 in this maximum number or passenger are not wearing a mask and not sanitize the passenger when inters bus...this type of service are not to be good for personally and people its the main reason to spread a virus in our region...please take some serious action against the bus conductors and owner..

Aug 5, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

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Red Bus Customer Care

from Bengaluru, Karnataka

Oct 23, 2020

Verified Support

Hi Prabhakar,

Greetings from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to share the ticket details on [protected]@redbus.in so that we can work on it.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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Address: NA

Dear Red Bus Team,

I am officially or Formely customer of redbus from 2018 to till now in last 2 year i have no problem with red bus services but yesterday 21/10/2020 i have booked 3 ticket to Jalandhar to Hisar for my Father in law, brother in law & Sister in law travel date is 22/10/2020 travel time is 19:50pm from Jalandhar Mota singh market punjab arrival time @ Hisar is 12:50Am 23/10/2020 .
Still bus is not arrived @Jalandhar pickup point mota singh market time is 21:20pm when we call him his behaviour is very rude we have pay payment to red bus why we listen that types of wording from vijay travels staff..

Kindly take action against it or refund late payment charge against this either i will lodge complaint to legal govt. Authority or red bus higher management...

I hope team is understnding my issue.. Kindly share your revert on this on high priority..

Regards
Girver Singh

Aug 13, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Oct 22, 2020

Updated by VK Morya Na

Verified Support

Oct 23, 2020

Red Bus Customer Care's response Hi Morya,

Greetings from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to share the ticket details on [protected]@redbus.in so that we can work on it.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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Address: Ajnara homes 121 Sector 121 Noida UP 201301

Dear Sir/Mam,

I have call your bus owner on 1st of Oct-2020 for ticket booking & they have ask our details with pickup point to destination point.

When i have share the required details to them than he give fare amount to us Rs 850 in paytm no [protected] in Maheshwaram Travels.

So please check & return the our amount to us.

If you want any more details, we can share with you.

Thanks
Anuj Mishra
[protected]

Aug 13, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Oct 22, 2020

Updated by à¤…à¤¨à¥à¤œ à¤ªà¤‚à¤¡à¤¿à¤¤ After paid the amount bus not come at pick-up point & we have chase a many time calls also but we did not receive any single revert from them

Oct 22, 2020

Updated by à¤…à¤¨à¥à¤œ à¤ªà¤‚à¤¡à¤¿à¤¤ find the attached payment advice also

Verified Support

Oct 23, 2020

Red Bus Customer Care's response Hi Anuj,

Greetings from redBus!

Thank you for reaching out to us.

We are sorry to inform you that we won't be able to help you with this offline booking. kindly request you to reach the bus operator for your concern. As this booking was not done with redBus and it was a offline booking.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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À

à¤…à¤¨à¥à¤œ à¤ªà¤‚à¤¡à¤¿à¤¤

Oct 23, 2020

Hi,

Its mean those all buses owner are fraud, which is attached in redbus.in ??

Any fraud bus owners can join or attached bus in your company.

Find attached your website URL screen short also where mention your bus owner details too.

So kindly talk to them & do the refund my amount in our paytm wallet [protected].

Thanks
Anuj Mishra

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à¤…à¤¨à¥à¤œ à¤ªà¤‚à¤¡à¤¿à¤¤'s [Complaint's author] reply, Oct 26, 2020

Reminder !

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I had cancelleda trip of 12th October, 2020...and after the 5-7 business days they're only asking me to call here and there insted of repaying my amount

Aug 5, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

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Red Bus Customer Care

from Bengaluru, Karnataka

Oct 21, 2020

Verified Support

Hi,

Greeting s from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to share the ticket details on [protected]@redbus.in so that we can work on it.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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To
The manager
Red bus,
I Harsha N customer of red bus would like to bring to your notice that, i have booked tickets on 16/10/2020 from hubli to Bangalore thru red bus in Kadiri travels. Amount of 550/- was debited from account with the reference no.[protected]IGAJQJPEQ0. but ticket was not confirmed. So i request you to go thru the issue and credit amount back to account asap.

Thanks and regards
Harsha N

Aug 13, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2020

Red Bus Customer Care's response Hi,

Greeting s from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to share the registered email id and mobile number on [protected]@redbus.in so that we can work on it.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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I have booked a ticket from RedBus Vashi to Nagpur on 19 Oct 2020 . The ticket has not been booked but the amount has been deducted from my account, I have not received a refund yet, I am trying to contact customer care but there is no response from them, Kindly check it and refund the amount at earliest.

Aug 13, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2020

Red Bus Customer Care's response Hi,

Greeting s from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to share the registered email id on [protected]@redbus.in so that we can work on it.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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I had booked my ticket from Mumbai to Belgaum on 20th March 2020 which was cancelled by the bus operator. The details related to the same are as follows:
Ticket No. - TP4M63853754
Name - Vinay Khoda
Date of journey - 21 March 2020
PNR - TS[protected]NDRH/34323321

The refund of this booking has still not been received. Kindly process the same immediately.

Aug 5, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

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Red Bus Customer Care

from Bengaluru, Karnataka

Oct 21, 2020

Verified Support

Hi Vinay,

Greetings from redBus!

We regre the hassle caused due to bus cancellation. We have initiated a full refun back to the payment source on 21st Oct 2020. It will be credited back to the payment source in 5 to 7 business days. Kindly wait for refund credit as per the timeline shared. we appreciate your kind patience in this regard.

Thank you,
Team redBus

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Vinay Khoda's [Complaint's author] reply, Oct 29, 2020

It's been more than 7 business days and I still haven't received the amount of refund yet. Kindly transact the amount immediately and let me know the status too.

Red Bus Customer Care

from Bengaluru, Karnataka

Oct 29, 2020

Verified Support

Hi Vinay!

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us regarding the refund status for your ticket ID TP4M63853754.

I understand that this experience may be causing an inconvenience to you, and I am truly sorry. Upon receiving your query, we re-checked our internal systems and the payment gateway to re-confirm your refund status. Both checks indicate that the refund has been successfully processed by redBus on 21st October to the mode of payment used by you for this transaction.

As mentioned, in our previous mail, we are sharing the details of this refund once again. The refund for your ticket has been initiated from our end on 21st October to the mode of payment used by you for this transaction.

Basis the policy of your bank, the amount should reflect in your account within 5 - 7 business days.

Details of the transaction are given below:

• PO No.: [protected]
• Refunded Amount: Rs. 1365/-

Since the refund period has transpired and you have not received the amount yet, we request you to get in touch with the bank officials with the help of the refund reference number shared above.

I hope this response was satisfactory.

Once again, I thank you for choosing redBus and apologize for any inconvenience caused.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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I have booked a ticket from RedBus on 15 Oct 2020 . The ticket is not been booked but the amount has been deducted from the account..
Kindly refund the amount.

Aug 5, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

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Red Bus Customer Care

from Bengaluru, Karnataka

Oct 16, 2020

Verified Support

Hi,

Greetings from redBus!!

We apologize for the inconvenience. Kindly share the registered email address and mobile number with us at [protected]@redbus.in to check and assist you further or revert to this mail with the booking details.

Thank you,
Team redBus

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I hav booked travel from washim to mumbai as on dt 12 oct 2020 but cancelled due to some hopstilized reason so i request to redbus for refund amount
Customer name - Rajani chechar
Amount - 1600/-
Refunded amount -1280 /-

Aug 5, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

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Red Bus Customer Care

from Bengaluru, Karnataka

Oct 17, 2020

Verified Support

Hi Rajani!

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us regarding the refund status for your ticket ID TPB[protected].

As discussed on the call, the refund for your ticket has been initiated from our end on 10th October to the mode of payment used by you for this transaction.

Basis the policy of your bank, the amount should reflect in your account within 5 - 7 business days.

Details of the transaction are given below:

• PO No.:[protected]
• Refunded Amount: Rs. 1280/-
• ARN No. or Refund Reference no.: 75120330286000373626848

In case, you do not receive the amount within the designated time period, you can contact your bank to know the status of your refund using the ARN No. or Refund Reference No. given above.

I hope this response was satisfactory.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.

Once again, I thank you for choosing redBus and hope you accept my sincerest apologies.

Have a great day!

Take Care,
Team redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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