Red Bus Complaints & Reviews

Hii,
Bus operator cancel my bus without any information to me, also he changed by bus when i reached at bus stop, and took extra 350 each for all of my three tickets, since i was with my family, so paid him extra money, but it is very unprofessional since i was going with my family to my homw town due to corona lock down issue.
Pl discuss my concerns with bus operator and also try get my extra money back, which i gave to bus...

Redbus — ticket cancellation

1 review
India
Aiswarya ganesh on mar 21, 2020
Submit a complaint
I have booked a ticket in selva murugan travels for yesterday night trip starting from chennai to madurai 10:25pm due to personal reason i was unable to travel in that slot so i requested them at the earlirst i could do but redbus didnot allow me to cancel ticket and suggested me to talk with bus operators....

I have booked a ticket in selva murugan travels for yesterday night trip starting from chennai to madurai 10:25pm due to personal reason i was unable to travel in that slot so i requested them at the earlirst i could do but redbus didnot allow me to cancel ticket and suggested me to talk with bus operators. I did the same but they are blaming redbus has to do on this.. I have spent 1600 rs on this. Please hele out to get my refund back...

I booked bus from red bus app from basti to delhi on 15th march 2020 in shree gorkhnath yatra but they changed my bus at the last moment into dhanji travel low rate bus. So in dhanji travel they didn't give us neither blanket nor water bottle. So cause of either high temperature ac or switched off ac suffocation, my wife got hospitalized. Therefore i want red bus take action against bus service and refund fare plus hospital charge i. E. Rs....

Tp4g[protected] this is my ticket number
My boarding point was changed from gulbarga to humnabad as per the person i contacted on [protected] / [protected]
I have still not received any notification from redbus regarding to changes made in boarding point
I have been trying to contact their customer care from last 1 hr but the number is continously busy
I want to catch the bus from gulbarga itself.. Boarding time is...

Ticket number=myp4f37026987 & myp4f86554865
Both ticket need to be cancel as within the lockdown period.
Pls assist to get refund for this.
I also didn't fore see for this unavoidable case. Hopefully this can getting resolve as soon as possible.
Due to this lockdown, a lot of activities had been cancelled and a lot of inconvenience occurred. I book the ticket before the lockdown announcements and the travel period...

While booking ticket on redbus ticket transaction failed message shown but money get deducted. Redbus care told me will get refund in 7 days but now it is more than 11 daya still i didn't get any amount back. I connected paytm for this they showing transaction was successful and waiting for merchant reply. I kindly request you to take action on it and try to refund my amount 1750 to my account as soon as possible....

Submit a complaint
I booked my bus ticket by redbus on 14 february 2020 (Ticket number (Tin): tp3z99730521 from bangalore to kottayam and tckt amount was 2398/- rs. And cancelled it on 12 th may

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days

Why they are not refunding my cancellation...

I want to cancel my ticket no tp[protected] ahmadabad to dwarika on dated 19.03.2020. Due to corona out break i want to cancel my ticket but red bus and paavan travel both are denying to cancel the ticket. Please help me to get the refund.

This situation is due to emergency of corronavirus and operators should help rather than looting in this type of emergency.

Looking forward to resolve the issue
br...

We are facing a issue, on 14-3-20 i had booked three tickets from bangalore to ernakulam through redbus and we had paid the amount through online and amount has debited from my account and they had generated ticket to us aganist the same bus, and while checking for the status on 15-3-19 redbus had cancelled the ticket without any intimation, is this the manner of redbus, this guys didn't try to reach us regarding the cancellation of the tickets...

Hello team, i want to transfer my wallet amount to bank account. I am unable to do so. I have already lost previous balance as it got lapsed. Also redbus dpesnt offer enough services to use the waller amount. I raised it with technical team and then they asked me to raise it with management team.
Plz do the needful
My contact id.

[protected]@gmail.com...

Hi, please refer my ticket no # tp4c15116835. I have been through a pathetic experience from red bus. I had an emergency in my family out station in patiala so i urgently booked tickets for 3 people and after booking it i didn't get any contact details of bus, driver phone #, bus # but a customer care number and an invalid phone number on the e-ticket. I tried contacting customer care but poor rep sitting in ahmadabad wasn't able to assist...

Sir,
I want to tell that i have booked my ticket on 7/03/2020 from radhika travel via red bus. My journey was from jaipur to lucknow. But i have cancelled my ticket on 8/03/2020 around 10:00 am by the bus operator because you have mentioned that cancellation policy is only in hand of bus operator and he cancelled my ticket on 8/03/2020 and he said that he has refunded my money to red bus but according to you i have travelled so you...

I booked the bus named "ag bus service travels" on redbus. The travel is from sultanpur to delhi. The boarding point is pyagipur chauraha, sultanpur. And the boarding time is 08:45pm. I called the bus driver. But the bus didn't come. I had already complaint to the redbus about this. They called me and said, i will verify it with bus operator. But they didn't call me. Call me immediately. And refund my money very soon. Otherwise i will put...

I travelled on 7th mar night
My journey was harsh.. Seat broken also making loud scratching noises... I got my back pain... Paid ₹*

I cancelled the ticket for next journey for 11th before company policies.. Didnot get the refund

Fraud customer support agents
Saying refunding full amount refunding partial amount...

Management cases no...

Your reference number for...

Dear redbus,
I was booking a ticket on dated 06th march 2020 from haridwar to lucknow but on last stage after payment got an error message sorry for inconvenient something went wrong may be tickets not available.
No any mess. Or mail got for ticket confirmation but after departing of bus i got ticket invoice for ticket booking, what should i do.
I want my amount back please do needful as soon as possible.
br...

Hi,
I had booked a ticket for my friend for noida to lucknow, booked through amazon.
I had booked bus through red bus (Fouji travels) and i paid 1499 for that which include a recliner seat with ac service.
Bus came late around 1 hour late and it was not a fouji travels (Seems like local bus which no is up17t 9578), there was no recliner seat, ac was not proper working and they were stopping bus so many place just bcoz...

Dear sir/madam
I have cancelled my confirm ticket by red bus on 28/02/20. My ticket detail are-
Rout - indore to bhind
Ticket no-tp3u62247671
Passenger name-sunita (59, female)
Pnr[protected]
Travels-amaltas
Red bus fare - 700.15
Ticket booking date-25/02/2020
Transaction id - [protected]
Refundable amount-626.44
Reference id - [protected]. Please resend my...

Hi i am ebenezer. I booked tickets on 13.02.2020 through redbus for travel from bangalore to chennai in national travels vide ticket no. Tp3f34339852 for my daughter daffina. After sometime, i cancelled the ticket booked for my daughter also. The journey date was 22.02.2020. While booking, rs 682.50 was debited from my account 4 times. But i got the refund for three. Still the amount of rs. 682.50 taken vide ref: inb/[protected]payu.in dated...

Speaking about the complain:
I have booked my bus from virudhnagar to bengaluru.
Picking point is virudhnagar byepass (As per redbus mobile application).
And the pick-up time says 9:30pm and there is no bus at that time.
There is no message on the delay of the bus or nothing. At this point, i check the mobile application which says the bus is being delayed. And after few moment it says, i have boarded the bus and...