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Red Bus Complaints & Reviews

3.4
Last updated May 1, 2024
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Red Bus reviews & complaints page 66

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V
Vineeth B R
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not issued

Address:560100

I booked a ticket from bangalore to chennai for march 9. Rkk bus did not pick me from my boarding location and neither did they call me for pick up. They left me in bangalore and i had to take a different bus for rs.700/-.

I am waiting for my refund of rs. 519.75/-.

Bus booking
Ticket id: 45vrkz9j
Pnr: ts[protected]mnic/280912/blr-chn 0500...
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psamrat722
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want to refund

Address:11 laxmi sankul indraprasath colony agashivnagar karad, Satara, Maharashtra, 415110

I was having pick up at 11.50 pm at karad but the driver number given was switched off so i called the customer care they were also speaking rudely. And the bus has not arrived.
So i want a refund.
This is my ticket no. - tp[protected]
Name - namdeo more
Emai id - [protected]@gmail.com
Route: karad to mumbai
Ticket no: tp[protected]
These are ticket details

Passenger: namdeo...
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S
Sumanatangirala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket booked for resort and cancellaing due to carona virus

Address:Flat no. 302 park view avenue apartments,BSP colony, 500018
Website:Www.redbus.in

I have raised a ticket to cancel my booking as it's a alarming situation in hyderabad having 45 positive cases of karona. As govt. Asked us not to go for group gatherings or public places we requested them to cancel even though as per the booking policy it's not cancellable and on opening a ticket we were assured by redbus if vendor accepts the refund we are ok refund the entire amount. But today me. Navneeth from redbus calls me and tells...
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M
mathmarz210
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading, and denying support

Address:560068

I booked a ticket from bangalore to trivandrum, and accidentally booked it for 08th of mar'20, instead of booking it for 09th of mar'20. Since there was an option to reschedule the ticket offered by the redbus, i tried rescheduling the ticket and due to technical difficulties the ticket was not rescheduled and was asked to try again later after 12 minutes. The ticket number: tp[protected].

I reached out to the support executive...
+2 photos
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B
Brahmeswara
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus got cancelled

Bus operator's haven't picked us at boarding point. I tried and contacted them, but they didn't respond even after so many attempts. My actual departure time is 9.20 pm at tirumala electronics (Bhel). But i was waited for bus more than 2 hrs i. E. Upto 11.40 pm. Red bus customer care was unable to take my calls and even they are not in a position to resolve my problem. Still red bus is not pick up my calls....
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Y
yogeshdubey23
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus left the location without picked up me

Address:House no 3402/1 sudama nagar sector E, 3rd right towards sai dwar and left from dead end the right corn, Indore, Madhya Pradesh, 452009

I have booked a ticket frm bhopal to indore for bus of dated 07/03/2020 7:30 pm and accordingly i reached at boarding point but when i reached at the already left without picking me up than i reached to ticket counter and they confirm that the bus picked someone else who has subsequent booking for another slot. Instead of arrange for pickup the chartered bus charge me 100 for the account of pnr modification...
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R
rubble
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong boarding station mentioned and no clarity regarding bus

I am very disappointed with this service. I was given confirmed ticket from chandigarh to jaipur.. The boarding station was said to be isbt 43 chandigarh.. We were running from counter to counter in rain.. But there was no said bus. We called the numbers given on website. No one picked the phone. When someone picked they said we dont have any bus at the said time. And disconnected the phone. Then someone on bus stand suggested us to go and...
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I am very disappointed with this service. I was given confirmed ticket from chandigarh to jaipur.. The boarding station was said to be isbt 43 chandigarh.. We were running from counter to counter in rain.. But there was no said bus. We called the numbers given on website. No one picked the phone. When someone picked they said we dont have any bus at the said time. And disconnected the phone. Then someone on bus stand suggested us to go and...
+1 photos
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S
SaurabhGurav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus didn't pick me

Address:Pune, Maharashtra

Bus didn't pick me

I was waiting at the boarding point in front of bajaj showroom, hadapsar, pune.
Bus driver didn't even bother to wait and pick me up.
When i called him he told me that we have passed your boarding point now it's your choice how to deal with this situation we can't pick you or if you want to complaint anyone you can we dont care or you can take another bus having seating arrangement they will...
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P
Paras Raturi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disappointment from red bus services

Hi team,

Its been a long time i am using govt. Travel (Bus) services and not any private service like redbus, as i always felt that these private services are not reliable. But this time i tried booking a bus from redbus as i desired to travel from a luxury bus comfortably. I booked my bus almost 10 days earlier from my travel date so that i would get more number of seats to choose from, as i had to visit my hometown on the...
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K
kiranmmali7
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

facing issue while traveling by rr travels lines

Dear sir,
I am kiran mohan mali have pnr no[protected] and ticket no. Tp[protected].
I am facing issues before traveling, i had informed by u that departure time is 7.45 pm dated on 5 march 2020 but recently said by your team on telephonic comunication that to be reach on boarding point before 6.00 pm.
Also said by you that your travel will change at surat
What is this?
Due to this type of service we will...
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A
Abhay Kuriyal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus services

Address:Hall XI , Room No 401, Block-A, Kanpur, Uttar Pradesh, 208016

This is to request you to concern on following matter.

We are highly disappointed by your services for following reasons; 1) we scheduled bus timing at 8 am but didn't get any confirmation of its departure, 2) at station no bus was standing to be scheduled at 8 am for allahabad despite clearly mentioned on online ticket.

I can understand in country like india time is not valued as it should be but a service...
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S
Sofiya Makkad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from my account but no ticket booked.. and no refund yet

Address:Kadiawad jam khambhaliya, 361305
Website:www.redbus.in

Redbus service is going hilariously down...
Whenever i book the ticket it never doesnt get booked in a try..
Money gets deducted and the message "sorry we could not book" is very heartbreaking.
Recently 26/27 feb i booked the ticket from khambhalia to bhavnagar and the same happened and even yesterday i tried to book the same but no improvement...

I lost my money two times...
And i m not yet refunded..br...
+1 photos
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R
ravi tadepally
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reschedule not honored

I booked a ticket with below details and had requested for rescheduling the same on same day as the booked date. It was mentioned in the ticket that I can do that. However on request, it was not honored and was suggested to cancel with charges of 500. Please find the ticket details below. kindly help.

redBus mTicket

Route: Hyderabad to Chennai
Ticket No: TP3Z39928584
Passenger: T Ravikanth (34,...
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V
Venu ch
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behavior from reservation counter

Today, while booking a ticket on red bus, we selected apsrtc bus services to travel from balanagar to kanigiri vide
Pnr no. 99059520
Ticket no. Tp3v55491126
Our pickup point is at balanagar, so we went to balanagar rtc (Aps&ts) reservation counter to know about the status of bus as it was half an hour late. It has to come at 7.50pm but came at 8.20pm. The persons in reservation counter @ balanagar are very rude that...
+1 photos
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S
sasi kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund - since i was not allowed to board bus at padi 23/02/2020

Address:Chennai, Tamil Nadu, 600010

Since i booked the ticket through redbus and no response or refund agreed from redbus due to the parveen travels staff behavior in the bus which i have not traveled.

"i have booked bus from chennai to hyderabad in parveen travels, on 23/02/2020 through redbus, i was awaiting for bus at padi. When i was about to board the bus, i was stopped by staff & they asked me that i have consumed alcohol, i was not allowed to speak &...
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R
Rushikesh83
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay bus beyond 4 hours.. i m very much suffer for physicaly and mentally

I hv book ticket on redbus for dnr travels from pune to wani dt 22/02/2020 at 8 pm.. But now still 12.15 am of 23/02/2020 but yet not started to destination. And it's very bad experience from travels agent so as it's very much suffer to us. Travels manager do not give proper answer and not able to say timing.. I m waiting till now and very much hungry.. It's so much bad experience.. I m very much suffer from physically and mentally..
So...
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W
wdvbn
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket not booked but payment deducted from my hdfc account

With reference to the above subject, i was booked a bus ticket from bangalore to ravulapalem for09/02/20 on05/01/20 through redbus.com, but the amount of rs is 2400/- debited from my hdfc account the ticket was not generated my contract phone no: [protected] and passenger name is veeerabhadra raju so please consider my complaint and doit needful as early as possible...
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N
nehalunadkat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelled my tickets by mistake entered wrong date..

When i was booking the ticket on 19.02.2020 from ahmedabad to veraval (Madhuram travels). By mistake i had entered the wrong date. And after confirmation at a time bus driver is calling me bas us waiting for you that time i check my date.

. Then i called redbus customer care, they said that the not possible refund your money n cancelled the tickets

. The thing is i got debited for total 3 seats.. Till now i didnt...
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S
suhasinirayipudi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund related

Address:560003
Website:www.redbus.in

I have booked my travel for 20th feb 2020 from bangalore to hyderabad. When i was booking in home page of redbus.in the departure time is reflected at 13:30, which is normally treated as afternoon of 20th feb. After paying 1500/- online i have received with confirmation ticket which reflects as midnight 1:30. When i called customer care they simply rejected saying that they cant cancel nor reschedule my ticket and cannot give refund. Outrightly...
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