Red Bus Complaints & Reviews

Willingly this is not the first time we have been facing such misguiding by your team of CUSTOMER service as well as the operator .
my father booked ticket from redbus journey dated 29th of july of 3:45am udaipur to ahmedabad parshawnath travels and here i mention my complaints :

1. you didnt provide the name and number of bus operator
2. i have to CALL TO the travels itself for interaction to bus operator
3. you didnt send any confirmation regarding the journey which gives bus number
4. we've been waiting at the pickup location for more than two hours
5. after 25-35 minutes we've called your CUSTOMER service and your representative said the bus is on the way and it will be on the pickup location in 10 minutes
6.after one hour the bus didnt come
7. we not have being notified that it will be late or bus has been cancelled.
8. the travells agency numbered: [protected] he switched off his number
9. the bus operator number : [protected]
we are not stupid or fools ok we have called this ### driver more than 15 times and he is not answering call
10. if the bus going to be cancelled you have to inform but what your representative and agency doing they just holding the CUSTOMER for more than 2 hours this is not a small problem

and my father has to answer his superiors that why he have been so late for what reason . what should he tell them because of some useless redbus booked tickets!! noope no one will accept it

and at last we have to find some other alternate because we have used redbus .
so my father went through another bus .
and firstly, you dont have any bus, on that chart why you gave the booking

trust me !! i dont care you take any action or not but i will definitely go through this.
because we have to suffer from money, time, sleep, office argues
so you must pay for your this nonsense

i have each and every proof dont worry shortly i'll send you !!

I have booked a ticket from aswapuram to hyderabd on 15/06/2020 and cancelled the same on 19/06/2020. Till now i didn't recieved refund.

When i contacted red bus they told its already credited to your bank account and given a reference number (Arn number[protected] and asked me to contact bank.

I contacted bank both by giving letter and online complaint (Indian bank) but till now there is no response. They are asking me to contact red bus. Following details i have given to bank both online and offline as letter to bank branch.

Sir, my self a. Santhosh customer of your bank lb nagar, hyderabad branch.
I have given a complaint regarding refund of 898/- from redbus several times online and offline by giving letter at your bank branch. Till now there is no refund. Please release my amount as soon as possible.

Account number: [protected]

Online complaint reference number : ibe0265603

Red bus / upi payment reference number :[protected]

Date of payment : 15/06/2020

Date of cancellation of ticket / initiation of refund process from red bus : 19/06/2020

Please refund my amount.

Yours truly,
A. Santhosh.

Please help me out in this regard as the amount is important for me to meet my requirements in the context of lockdown and financial problems.

Thanks and regards,
A. Santhosh.
([protected])

My bus Ticket is canceled from bus operators side at last movement when only 1 hours left to start my journey due to this i have faced many problem and my money is not refunded till now and i continuously follow up with redbus but not respond please help and kindly refund my ticket amount .
My ticket picture in attached .

Name - Anuj

Ticket Id - TP2F86557528

My Contact No - [protected]

My bus Ticket is canceled from bus operators side at last movement when only 1 hours left to start my journey due to this i have faced many problem and my money is not refunded till now and i continuously follow up with redbus but not respond please help and kindly refund my ticket amount .
My ticket picture in attached .

Name - Anuj

Ticket Id - TP2F86557528

My Contact No - [protected]

I got a ticket from begusarai to Patna travelling on 4th july 2020, I was provided 2 mobile numbers by red bus, and any number was not responding to calls, then I made 3 calls to red bus customer care, as they were also unable to contact the bus and they didn't have bus location too, so customer care executive named Basant told me to have another option, so I didn't get bus, as it's your responsibility to get me contact with bus and you didn't do that. So kindly make refund of my money. Thanks.

I don't know what the hell is going hear.
I booked 2 tickets from Indore to Guna
For 28 Jun 9:45 from Indore,
1 Anjali
2 Bhavishya

I got the call from has trave office that your 9:45 bus has been cancelled. If you still wants to travel you can book tickets on another busy that would be departure at 9:15 from the same location you have to collect ticke from the office. I said ok,

After...

I booked bus ticket by redbus on 10 jun 2020 by e-mitra (Ticket number (Tin): 75ngqgt9 [pnr[protected]] from pali to jaipur for dated 11 jun 2020 that tckt amount was 420/- rs. And cancelled bus on 11 jun 2020.

But my problem is that still i have not received that refund amount in my e-mitra k[protected] account and in received cancellation mail you mention that i will return that amount within 5 days (For your reference i am forwarding your mail with this mail).

Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible.

Looking forward for your cooperation and quick response.

Iam pasting the mail which i got from redbus after cancellation.

Hi this is santhoshi. I have booked a ticket in redbus on may 15 but i was cancelled on 22nd may from redbus end due to lockdown and i was told that i will get my refund in 5 to 7 working days. But it is already a month and i have followed up with lot of time about that. Everytime they are saying that it will take 5 to 7 working days but still i didn't get my refund. Can you please check on this and help asap.

I have booked bus ticket on 3rd june 2020 from gajendragad to bengaluru but after that bus has cancelled due to vehicle breakdown, yet i didnot get the refund amount.Plese refund as soon as possible

Return my rs.1500/- wallet amount which is unsed. I'm in dire need. I lost job due to pandemic situation, i need to support my family...

Kindly pay to my contact number: [protected] (Gpay, paytm or phonepe)

Hi fee months back i have added rs.1500/- to redbus wallet my account. But my trip was cancelled. My money is still is still lying in redbus wallet account... I need my money back as i'm in dire need of it to support my family in this pandemic situation. Kindly help and transfer my money to [protected] (Gpay, phonepe or paytm)...

Redbus
I booked srs ticket from redbus on 26may2020. But srs travel not allowed to board the bus due to 5yrs children not allowed to travel with mother as per government rule. But these guidelines are not mentioned in redbus app/site. Redbus assured that redbus will refund the amount with 48hrs. But till date redbus refunded the amount. And after long discussion redbus try to refund only 50percent and shut my mouth. And another 50percent redbus try put their pocket. So please help me to get full amount which i paid. Srs not allowed to travel and now redbus not ready to refund. Please help to get my money back

Sir
Request for refund amount of rs.4435 booked for bus ticket through redbud.in for srikrishna travels from chennai to hyderabad on 4th may which was cancelled due to lockdown.

I have received a message from payumoney on 04.05.2020 stating that "your refund request of rs 4435.00 against proposal no: [protected] received from ibibo group private limited has been processed on your card, and will reflect in your account within 10 working days."

Till now i did not receive any amount.

My name sambasivareddy
I booked my bus ticket by redbus on 21 march 2020 ticket no:64430456 for dated 22 may 2019 that tckt amount was 1077/- rs. And cancelled it on 03 april
But but my problem is still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days
Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible.

My bus was cancelled on 22 march'20 due to covid-19 lockdown and have requested for refund to my bank account they denied to do it and transfered to abhi us wallet to which i have clearly intimated to transfer to bank account, they asked me to share the upi id screenshot so that they can initiate the transfer to respective upi id and the tat which was promised me was 48 hours now its been morethan 9 days after sharing the upi id to [protected]@abhibus.com and the cancellation which happened passed 2 months still now there is no response and refund. I have been trying everyday speaking to customer care which they were really irresponsible. Pathetic service and irresponsible customer care.

I have booked bus ticket to travel on 15.4.2020 from ernakulam to chennai through red bus on 4th april 2020. Due to covid19 lock down, the trip was cancelled and i was informed that the ticket fare would be refunded and credited in my bank account. But till date the amount is yet to be credited.
Ticket no. Tp[protected].
Pnr:ybmb371658
Travel:ybm travels
Total fare: rs.2730/-
Passenger name:reethupriyadarsini

Booked a bus from amreli to mumbai on 5th may 2020 for 18th may 2020 for 2 passengers. 2000/- amount was charged for same.. Suddenly the bus got cancelled automatically
Ticket no. Tp[protected]
Kindly refund the full amount as soon as possible. As i have not received any mail regarding same.. Kindly look into the issue and refund me as soon as possible...

Hi, i want to withdraw the money from redbus and there is no option to do so. Please help me do so because in redbus wallet there is limit time for me to used money buy the ticket.

I booked my bus ticket from karur to chennai on may 5 2020 ..ticket number is TP5K48821472 ..It was cancelled due to covid 19 on april 21 ..they told the amount is credited within 5 bank working days ..but still the amount not refund in my account ...the bus ticket amount is Rs.420.Please refund the amount as soon as possible. .
Thank you

Booked our ticket from different mobile no bokked 3 tickets customer executive said the 2tickets refund started 17th april andbanother was 18 but still didn't get the refund please make a confirm call also they playing again and again the voice mail