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Red Bus Complaints & Reviews

3.4
Last updated Apr 13, 2024
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Red Bus reviews & complaints page 68

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திருப்பூர் ஜவஹர் அலி
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus didn't stop at boarding point

Address:641604

Redbus ticket - tp2h34116755
Passenger: hyder ali
Ticket booked dindigul to tirunelveli. Parveen travels. Ka51 ab7999
Dri/cond no. [protected]

Several time talk with him at above number. Finally he told that he is new for the route and dont know the boarding point for him. And ask me to apply for refund. I had complained. But they not accepted. Pls take action and arrange refund.

Attached...
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Salaka Girish
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst food served on route from hyderabad to raipur

I am travelling to Raipur from Hyderabad with a ticket booked on redbus vide PNR no.[protected]. The vehicle no is CG 19 223#(last digit not visible). My ticket no. Is TP2V40812914. They stopped enroute somewhere near a restaurant called Adishakti where the food served is worse, I had a feeling of nausea immediately after taking food. Hence, please take action on Kanker travels and include redbus as a joint complainee....
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Manikandanjh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus picked me

Address:4/460/C,, Adhiyaman nagar, Krishnagiri, Krishnagiri, Tamil Nadu, 635001

Hi,
I booked one trip through red bus (Krishnagiri to chennai) at[protected].15am
I reached the boarding point at 7.50 am.
I tried to call bus operators but they are not picked up and another number was switched off. So this issue i am not getting any refund as well as customer service tread as very worest manner. Due to this issue i missed one important meeting and one day loss of pay,

Regards br...
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Mary Anitha Anthony
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation amount not refunded

I booked my bus ticket by redbus on 17 jan 2020 (Ticket number (Tin): tp2k65511790 from visakhapatnam to guntur for dated 17 jan 2020 that tckt amount was 638/- rs. And cancelled it on same day (Transaction id is [protected].)

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 2-7 days (For your reference i...
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Larry73153
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gst invoice

Address:793002

I have travelled by rebus on 07.01.2020 from shillong to siliguri & on 18.01.2020 from kolkata to siliguri for official purposes. I have received my ticket online but have not received gst invoice for my tickets till date the same which i require for claiming reimbursement.

Details of my tickets :

Ticket no-tp2d39912170, pnr-252dkby9 dated 18/01/2020 kolkata to siliguri.

Ticket no-tp[protected],...
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Sajeevan KN Swetha V
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation and refund

Address:Redbus, Chennai, 600093

I had booked a ticket in redbus on 25th jan 2020 ticket number tp2u41111507 and i did not get the ticket until my call to customer care on 26th jan 5.58pm. I had to cancel the ticket but i couldn't do the same on 26th jan. So i raised a complaint with redbus customer care staff on 26th jan at 5.58pm for cancellation n refund request, were they asked me to check the cancellation policy in the ticket. I said i havent received the ticket and...
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Jaikishan Soni
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

I have booked ticket in bus from ahmedabad to jaipur on 23 jan 2020, woth operator parshawnath travel and cargo, so my departure time was 5:00 pm, but bus departed at 8:00 pm my arrival time at jaipur was 8:45 am on 24 jan 2020, i arrived at 11:30am, my booking no. Is [protected]
Jaikishan soni
I've get an call from red bus consultant yesterday for full refund but he was saying that he only can refund 100 rs.in my red bus wallet,...
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AishwaryaJairam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking failure twice

Address:16/757 TEEN BATTI CHAR RASTA , ICHALKARANJI., Kolhapur, Maharashtra, 416115

I had booked twice for ichalkaranji to ngadi-pune today. While making online payment, the payment was successful wide icici bank tranasaction id no [protected] and [protected] deducting rs 600/- each time. But booking was failed both time. So i had to book personally by making cash payment with ashoka tour & travels, ichalkaranji wide pnr no[protected] dt 26-1-20. So i want to know when money deducted from my account will be credited back....
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Sivaramang
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

royal travels scheduled bus cancelled

Address:Bangalore, Karnataka

I am sivaraman. I booked ticket from madurai to bengaluru through royal travels boarding time from madurai mattuthavani omni bus stand is 11pm on 25.1.2020. But i received message from royal travels on 25.1.20, that the scheduled bus has been cancelled and the revised time is 8.50pm. As i was not prepared for that time, i contacted both royal travels and red bus in this matter. The royal travels told their inability in this matter. But the...
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shaminder suri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

driver dropped me anywhere... 15 km far away from my drop location

I booked a bus with a drop location in ludhiana but he took me ahead of my drop location. I told him that you are going wrong route but he said no it's correct. When he realised that he was wrong then he dropped me just out there which was 15 kms from my drop location. I just want the driver to be educated that don't drop any passenger anywhere you want, specially aged people.
Bus no : hr63d3896
Company : zingbus
From...
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jyotsna sathi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

I have booked a ticket in redbus through phonepe and i did not get the ticket. So i raised a request for refund and they said they initiated the refund but it's been 10 days still i didn't get the money. So i contacted phonepe and they said they have not received the refund yet and asked me to contact the redbus people and now they are not responding to the messages....
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Vakilsahiba
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service and rude agent

Address:Flat no 301, B.S apartment, Near holi chowk, Pochanpur village, (dwarka sec 23B), New Delhi, Delhi, 110077
Website:m.redbus.in

Booked ticket half an hour ago realised that i booked it of a day before.. Human error.. I tried to reschedule it. No person was there to provide me with proper information as the robot kept talking. And when via other sources contacted the agent of redbus he said he can't follow up every passenger.
Their provision of cancellation and reschedule is contradictory.
And no help was provided.
Loss of money and time.
Would...
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jithu361
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus got cancelled without prior intimation

I booked a seat in Hebron Transports for my journey from Trichy to Trivandrum ok n 21.01.2020 through Redbus application. The boarding time at Trichy was 10.15pm and I reached the boarding at 09.45pm. After waiting till 10.30pm the bus didn't arrive. So I tried to call the operator on the numbers provided in the ticket which Redbus shared through Whatsapp. Both the numbers were not going through. Then I contacted the Redbus customer care...
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Ananda Kumar Santhinathan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus ticket holders not allowed to board msrtc bus

We had booked tickets via redbus to travel from shirdi to pune. Here are the details:
Trip number: nskm0010197
Ticket number: 40502719
Shirdi to pune on jan 18, 2020.
6 passengers.
Bus service type: parivartan day ordinary
Boarding time: 9:40 am
None was allowed to board the bus.
We had to take a cab from shirdi to pune paying around rs.3, 000. Please investigate why msrtc did not recognize...
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manash02
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received for my cancelled ticket

Address:Chennai, Tamil Nadu
Website:redbus

I have booked two tickets from chennai to sankarankovil on 20th Dec, 2019 ( Ticket number: TNDF[protected]. The journey was scheduled on 13th Jan. I Cancelled the ticket the next day( 21st Dec, 2019). The

The total refund money is 1999.8.

i have not received my refund yet for my cancelled ticket and in the mail i received you mentioned that i will get refunded within 5-7 business days.

I request...
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When i was booking the ticket from oddanchathiram to chennai in redbus (Mobile app), the timings was showing as 20:30 (Even there were no buses in the morning). But the booking happened for 8:30 am. I called redbus and conveyed the same but they said they are not responsible for the timings changed by operator. I tried to reach operator as well but they were also saying the same.
I booked two tickets (Ac sleeper - that too pongal festival...
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chandu8492
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ticket booking error

Address:Guntur, Andhra Pradesh, 522002

I've booked 3 tickets from guntur to Hyderabad on 18th January, 2020 at 11:05 PM and I got confirmation through text message. I was all set to board the bus and waiting at my designated stop. Time was passing by and I'm not getting my bus to board. I asked the Orange travels guys at the office about my bus and he replied that the Bus I supposed to board has been departed on 17th January 2020 at 11:05 PM. I was freaked out and double checked...
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glvkiran
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus service related

I am glv kiran, i have booked 2 tickets from tirupathi to hyderabad, my bus boarding time is 10.15pm, i reached boarding point before 30 minutes, i have called the bus driver number with [protected], he lift my call and told wait few distance away from boarding point, then i waited there, infront of me the bus driver didn't stop the bus and went away, i called him so many times but didn't lift my call and then i called redbus customer service,...
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Jaypee Tamimcena
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus cancelled by operator

I booked tickets from madurai to bangalore for 19 jan 2020 journey on last month. Yesterday i got message from bus operator bus cancelled due to vehicle problem. But in redbus app my status is ticket confirmed and no message from redbus like bus cancelled. And one more thing, the same bus is active in that travel operator website page.
For this issue, i raised an issue in redbus facebook page, they didn't give proper response (No response...
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bmlr
Jul 26, 2021
This thread was updated on Jul 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I lost my money from phonepe while booking tickets at redbus

I lost my money 6 times while booking ticketing from redbus and still now i havnt received my transactions, its very bad service i faced from online booking.

Lost my money while booking the tickets from redbus even though the ticket is not confirmed, my money was deducted from online transactions.

I need my money urgently to refund my money back to my account....
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