Red Bus Complaints & Reviews

With reference to the complaint id: 2580363

Additional information are as follows:
Mail id - [protected]@gmail.com
Transaction id : sb498800
Mobile no : [protected]

I booked a ticket in kpn travels for[protected] from pollachi to chennai @9pm. I received call from travels that the bus was cancelled. So i cancelled the ticket and got rs.370. Since the travels itself cancelled the bus, they...

I with my fellow female colleague had booked bus ticket of 1:30am from viman nagar to ahmednagar since we landed at 12:30 on airport. When we reached destined location after confirming with dolphin bus coordinator, the bus was not there and after calling, the coordinator told that bus will take more 2 hrs.
We soon tried booking another bus but it also took payment and showed delay of 2 hrs after that.
It is not about money,...

Mene redbus se nafees travels ki bus book kari thi (Burhanpur to indore) me bus me beth bhi gaya tha or jab bus ke chalne ka time hua to driver ne a kr mujhse bola ke sirf 2 passengers ke liye hum bus nahi le ja sakte or mujhe ek ghante tk wapas dusri bus dhundni padi jo ek government bus thi or meri trip puri kharab ho gai redbus se kabhi bhi bus book na karaye or nafees travels ki bus to kabhi bhi book na karaye...

Tickets from mumbai to hyderabad total 5 tickets citizen tours & travels all of they are above 52 years age. While booking tickets i kept the boarding point has mumbai central which it shown pickup van will pick. On the date of journey i got a call at 1:30 saying that we can't send the pickup van to mumbai central they said us to come by cad they refused to pay taxi charges also, i explain them it will be def cult to move with all the senior...

I had booked bus ticket (Orange travels, sleeper) in redbus app for my journey from kurnool to madurai on 16.02.2020. I am new to kurnool so i followed the boarding directions as shown in the app to my boarding point. When i reached there and was waiting for bus, the driver called and told he had been waiting for 10 minutes in another location (Which was not mentioned anywhere in ticket) and he is moving, i have told him that i was in right...

I booked a ticket in kpn travels for today[protected] from pollachi to chennai @9pm. I received call from travels that the bus was cancelled. So i cancelled the ticket and rs.370 will be processed. Since the travels itself cancelled the bus, they asked me to request you to get the full ticket amount to be refunded. So kindly take my request and refund me the remaining amount as soon as possible....

I am a. Ebenezer - [protected] - [protected]@gmail.com. On 13.02.2020, i booked a bus ticket from bangalore to chennai for journey dated 22.02.2020. Due to some problem in your system, my bank account was debited with rs. 682.50 four times, but ticket was not generated. Further, i did not get refund also on the same issue. Kindly looked into and do the needful....

I have booked trip coimbatore to tirunelveli at feb 11 from sorna travels and due to certain substances i have cancelled it on feb 11 evening. It's been 7 days cancelled there is no refund till now. Kindly update the status of refund details as soon as possible.
My refund reference number
Enclosure details: booked ticket, refund helpline details
My mobile number:[protected]

Thank you.....

My bus cancelled by bus operator on 4 th february ticket id is
Redbus mticket
Route: buldhana to mumbai
Ticket no: tp2y28745673
Passenger: sunanda vyawahare (54, female)
Pnr: 259773ca
Travels: meera tours and travels
Departure: 08:05 pm feb 6, 2020
Seat numbers: 1l, 2l
Total fare paid: rs.1800.0
Boarding point: chandak layout
—
Address: chandak layoutbr...

I was waiting at the boarding point in front of bharat petrol pump. Bus driver didn't even bother to wait and pick me up. Bus operator didn't even call me. When i called him he didn't respond and took no action. Request you to refund my full amount n take serious action against bus operator.
Ticket no. - tp3h52108797
Pnr[protected]
Name-akhil panat
....

Tirupur to bangalore bus journey was cancelled by bus operator on 30/10/2019 at 8:30 am. But till now i havent received the refund from redbus.

By trip id: tnbt79101872

It is found that aeon travels agency is such an irresponsible agency with whom redbus is working. They cancel the bus tickets 1-2 hrs before the boarding time and put the travler in to hell lot of trouble. They dont even pick up the call after...

I booked 5 tickets through redbus app on 10 august 2019 for travelling on 21 august 2019. But due to certain reasons i cancelled the tickets. Its been 6 months i didnot receive my refund till now. When i tried calling customer support they told me that refund was initiated but it never got reflected in my bank account. The customer support was not helpful and rather asked me to enquire about it myself.
Refund amount: ₹2342
Reference...

The driver didn't have papers of vehicle. He left the bus at sendhwa bypass and he ran. This was very unprofessional.
The owner also didn't receive calls
It was highly inconvenient. These kind of travels should be checked whether they are having papers or not. Worst service by apple travel.
I want refund of rs 1800 within 24 hrs otherwise i will complaint higher authority
Bus - apple
Bus no. - mp 09 fa...

I booked kpn travels in redbus.com for departure on monday feb 10th 2020 from tirunelveli to bangalore. But the bus was cancelled. There was no prior information given.in the day of travel waited for bus but it was not arrived. Called multiple numbers and there was no response from the number given in the ticket. Atlast spoke to a lady and she said bus is cancelled. This is really frustrating that no prior info was given and thry said bus...

Booked a tkt from REDBUS app on 10/02/2020 for TATA - RANCHI. Today on 11/02/2020 at 7.10 am when I arrived at boarding point I learnt that bus got cancelled. I asked the agent there he told bus is cancelled, no need to worry your amount will be refunded automatically. (copy of tkt attached)
So I took other bus at the same time for TATA-RANCHI from SARASWATI TRAVELS. (copy attached)
Is this the service they are providing. This...

I have book indore to mumbai online ticket at 4:30 pm. On 6 feb. But no msg conformation coming on mobile. Money deducted.
Then i have book another ticket that is conform. I have already conform to operator they also reply only one ticket is conform another is canceled.
Pick up msg of both ticket is coming in mobile so i confused.
But both transection money is deducted. So please make a neccesory action for refund the...

This is to inform you that i injured in an accident during travelling from shikohabad to jaipur, i informed to redbus call center regarding accident of bus and they replied we will contact you after 24 hrs, i was injured in bus and my phone was broken in accident and i was not able to contact any body, there was no facility porovided by redbus to hospital and they have not provided any kind of service for travel, we was standing on road in...

Hi, i have booked 3 tickets from pollachi to bangalore in rkg travels a/c sleeper for 29/01/2020 on 25/01/2020. The amount was debited from my bank account but i received a message like booking is not confirmed and your amount will be refunded in your account in 2-7 days. I recieved email from redbus regarding the refund transaction process also, it was more than 10 days but the amount was not refunded. Please do consider this complaint as...

I booked two ticket from tiruchirapalli to bangalore dated 20th jan, 2019. I cancelled both the tickets. The refund amount is 1620 which is yet not credited to my account. Red bus has told they has initiated the transaction and i should contact my bank. When i talked sbi regarding this, they said they are not at all responsible for this, it's from redbus side, when redbus will credit amount it will directly come to your account. My ticket...

I've booked 3 tickets from guntur to hyderabad on 18th january, 2020 at 11:05 pm and i got confirmation through text message. I was all set to board the bus and waiting at my designated stop. Time was passing by and i'm not getting my bus to board. I asked the orange travels guys at the office about my bus and he replied that the bus i supposed to board has been departed on 17th january 2020 at 11:05 pm.

I was freaked out and...