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Red Bus Complaints & Reviews

3.4
Last updated May 1, 2024
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Red Bus reviews & complaints page 72

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S
SamikshaD
from Baramati, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money transaction

Address:212, Wing 2, Clover Citadel, Opposite Oxford Village Society, Kedari Nagar, Pune, Maharashtra, 411040
Website:www.redbus.com

The amount of rs. 2210 deducted from my cbi account but the ticket is not booked... The transaction is failed...
I booked 2 tickets from pune to murtizapur... From redbus...
Actually, as transaction is failed, i didn't get any transaction id or something like that...
Account no.[protected]
Ifsc code cbin0281744
Plz try to make for my refund and give me positive results as early as possible......
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V
Vyshna
from Sirsi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not received for cancellation of tickets

I booked my bus tickets by redbus on 24/11/2019 (Ticket number:tncm[protected] from thamarassery to bengaluru on 26/11/2019 and cancelled it on 26/11/2019. And also at the same day i booked another ticket (Ticket number:tncm[protected] thamarassery to bengaluru on 26/11/2019 and cancelled it on 24/11/2019.

But my problem is still i have not received that refund amount in my bank account and in received cancellation mail you mention...
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V
Vaishali Desai
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money as we didn't travelled

Address:New Delhi, Delhi

No you didn't resolve my problem... I put trust on redbus and totally dissatisfied as though i wanted to cancle my ticket, no one from traveller nor redbus cooperated with me to cancle it and blamed on each other for cancellation and refund of money... So much disappointed with redbus... Because i didn't know the travel agent... I know redbus... And put faith in it... But disappointed...
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R
Ruchee Saxena
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my full money

Address:45 bhagwati NAGAR indore , Indore, Indore, Madhya Pradesh, 452001

Dear red bus

I am ruchi saxena and i have booked a ticket from indore to guna at 5:15 am 7/12/2019, and was very much available at that point, but bus was not there at that time, and i am attaching few screen shot, it is only for your better understanding that is your bus services is very poor, you can see that no one is picking up my call on time, and i have attached msg screen shot too, this is only msg which i have received...
+5 photos
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S
Senthil Karthikeyan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst uts tours and travels

Address:608602

I have booked uts tours and travels on 7 december from chidambaram to chennai. The bus should reach boarding point at 11.59 pm but it does not reach till now (2:12 am). We are waiting for more than 2 hours. I am not sure whether it will reach the boarding point or not because of this i lost the progress work on tomorrow. For god sake don't commit these travels starting time until and unless you are sure of that. We are suffering a lot. You...
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R
Ravikiran Chengalvala
from Hyderabad, Telangana
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cancellation amount refund

Address:500010

I had cancelled my ticket from vishakapatnam to hyderabad on 8th oct'19 but till date did not get my money back.

Amount to be refunded rs.2002
Ticket cancelled tnb[protected]
Translation no.[protected]
Reference no.[protected]
Booking trip no.[protected]

Called customer care poor response

Please refund my amount. Got confirmation mail and sms from redbus but till date...
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P
palikila anil
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get my refund money it's already 15 days over

Dear sir
Please find the red bus cheating
Redbus mticket
Route: hyderabad to rajahmundry
Ticket no: tncf18423118
Passenger: anil kumar (25, male)
Pnr: ts[protected]niqp/266633/snm - 003
Travels: mozo travels
Departure: 10:30 pm nov 23, 2019
Seat numbers: e1
Redbus discounted fare: rs.469.19
Boarding point: ameerpet

My refund money 406.19br...
+1 photos
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A
Aneesha1994
from Mahe, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I m complaining about shalom career bus

I used to travel in the shalom career bus on 27 nov 2019 from chennai to kaliakkavillai..
Very worst experience...
I never found these kind of behavior in any other transportation...
There are 2 drivers driving the bus... One person who drives from nyt 9 to 2.30 is good and genuine...
But nxt one guy drive the bus... His behavior is very worst..
Actually i book seat no 1... Which is back to driver......
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M
Madhuri Reddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus reg - not providing refund for trip cancellation

I am cancel the ticket 22nd november 2019. Still am not receiving the refund amount and i call redbus customer care it worst experience on my view compare to other serveries why because continuously saying press 1 and 2 etc.
In that time am using my card for paying the amount that number was deleted unfortunately in app, now what can i do for my refund amount and how to get back. Please do needful for this issue

Ticket...
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D
Divya Kulkarni
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount refund

Website:Redbus

Hello!
I'm divya kulkarni
I had booked a bus from bijapur-to-bangalore on 3rd november 2019 through the redbus app. The bus did not get booked but amount got debited.
The payment was through debit card. I had claimed for refund but got no response. It's been almost 1 month since i've raised a complaint. Kindly go through the same.
I would expect a positive reply and hope for the sooner refund!!...
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M
M Shyam Sundar
from Mumbai, Maharashtra
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reg - not providing refund for trip cancellation

Address:Dharmarajapuram ,Emaneswaram, Coimbatore, Tamil Nadu, 623701

I booked two different trips in redbus. One is from 'chennai' to 'madurai' on 06/10/2019 with ticket no. TNAT20468218 and another one is from 'paramakudi' to 'pollachi' on 08/10/2019 with ticket no. TNAT19176428. I cancelled both of them due to medical reasons before 2 days. But I didn't get refund for a total cost of ₹1633 (₹868 for 1st trip + ₹765 for 2nd trip). I attached detailed screenshots taken from their mobile application regarding...
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P
Pruthvi9491
from Delhi, Delhi
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money got debited ticket not booked and no refund given

Address:Online, 500034
Website:Redbus

Please resolve the issue and refund my money at the earliest.

Date of transaction: 22.11.19 time: 06.06 pm
Hyderabad to Bangalore bus seat (Not booked)
UPI transaction ID googlepay :[protected]
Google transaction ID : CICAgKC2uJzMQA

Iam unable to complaint on customer care call .. it is saying no tickets booked with this number..
Please let me know the refund status...
+1 photos
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S
Studmp
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty bus, rash drive, harassment & life threat to passengers

Address:New Delhi, New Delhi, Delhi, 110035

It has been a horrifying experience by booking a bus on Red Bus. I have booked tickets on Red bus from Jawalaji to Delhi by "Snow Region Tours & Travels" on 24th Nov.. It has been the most pathetic experience ever. A lot of life-threatening negligence mistakes were committed by the "Red Bus" & "Snow Region" as well:

1. I booked for the Volvo semi sleeper bus ( Bus No. HR69C3227, Ticket No....
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H
Hairdryer007
from Chennai, Tamil Nadu
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refund not received for cancellation of ticket

Address:560103

Tickets booked through smart buy from Bangalore to Chennai by Dreamliner travels for Oct 3. I didn't have an option to cancel the ticket online. Called red bus customer care on Oct 2 to cancel the ticket and was told it is cancelled Redbus cancellation compliant no 10830002. Refund not received till date. When I call customer care, I am told we cannot cancel the ticket....
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R
Rachit Kumar Chauhan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund denied by operator

Hi team,
My booking number tnc[protected]
Bus timing - 11:31
I reached boarding point 10:00 pm
I tried to call bus operator many time he is busy whole time
At last i talk with bus operator he is saying i will be on time, i am wating for bus, he don't call me regarding that i reached boarding point,
I call operator at 11:45pm, he is saying that i am at vaishali metro kindly vaishali metro which is...
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T
Teddy Boy
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not provided bus broke down

Refund not provided bus broke down.

My registered mobile number with red buses [protected] my name is ravi shankar prasad.
Pnr c4zjk3n5. The bus broke down 10-15 km from the boarding point.
No internet bus was provided i had to wait and take other bus of my own. To face problem in the night. Filed a complaint on fourth for the refund but still now no action has been taken and every time apollo customer care they...
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P
priyadhara84
from Mumbai, Maharashtra
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rude bus driver booking id: 6d5hgths5t.

Address:maharashtra, Mumbai City, Maharashtra, 400068

Booking id: 6d5hgths5t.

We were a group of total 14 ladies. Driver mr. Ayaz shaikh was very rude. He has given us badwords and was demanding rs.500/- more apart from our actual charge. First of all, earlier the driver which redbus has given us was mr. Baba but he has not come and sent some one else.
I don't know what do you mean by driver bhatta, when we have paid driver bhatta then how can he ask for lunch or dinner,...
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P
Pammi Uthaiah
from Bengaluru, Karnataka
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rash driving

Address:No 17/1363,2nd cross,2nd main,lakeshore garden,apc layout,thindlu,vidyaranyapura, Bangalore, Karnataka, 560097

Today morning, 26th november 2019, when coming from domlur to hebbal, at 5am, when about to climb the hebbal flyover, where are are two ways.. One takes a left and joins ring road in the bottom and one more connects to airport. So as i was coming to kodigehalli in my 2 wheeler, a middle aged half bald man in white bolero (Ka04mw1955), white board coming from service road, takes a left turn n full speed with no indicators.. I. Would have definitely...
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D
Devang_p
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incomplete refund after bus cancellation by bus operator

Address:Bangalore, Karnataka, 560067
Website:www.redbus.in

Bus ticket booked through redbus with payment of rs. 1538.95 for the journey dated 2 november 2019. I received message from the bus operator on the date of journey that due to bus failure the trip has been cancelled & full refund will be provided. However, redbus provided incomplete refund - rs. 1339.05. I have multiple times asked redbus customer executives about the incomplete refund but to no avail ([protected]). I have also mailed redbus...
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Disha Mahawar
from Nanded, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received the ticket

Address:Telephone nagar , bengali indore, Indore, Madhya Pradesh, 452016

Hi, i booked ticket one ticket from pune to indore (Travel 28 november 2019) in kukkeshree travels non ac sleeper bus via tez app... Ticket cost was rs 803 while booking, i got message saying that money is debited from account, but ticket not generated... While payment ongoing, i got popup saying that error occurred, money is gone from the account... On checking tez, i see that money is paid to redbus and payment
Upi transaction -...
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