Red Bus Complaints & Reviews

Today, while booking a ticket on red bus, we selected apsrtc bus services to travel from balanagar to kanigiri vide
Pnr no. 99059520
Ticket no. Tp3v55491126
Our pickup point is at balanagar, so we went to balanagar rtc (Aps&ts) reservation counter to know about the status of bus as it was half an hour late. It has to come at 7.50pm but came at 8.20pm. The persons in reservation counter @ balanagar are very rude that they are not telling us why the bus is delay but just saying us to go and ask red bus for any enquiry as we booked under red bus.com.
They said they serve only those people who book ticket at reservation counter. Then what about people like us who book online ticket for gov't services. I kindly request to provide driver's contact no. When we book ticket or provide reservation counter support so that we can use government service buses again and again.

Since i booked the ticket through redbus and no response or refund agreed from redbus due to the parveen travels staff behavior in the bus which i have not traveled.

"i have booked bus from chennai to hyderabad in parveen travels, on 23/02/2020 through redbus, i was awaiting for bus at padi. When i was about to board the bus, i was stopped by staff & they asked me that i have consumed alcohol, i was not allowed to speak & there is no where in the policy mentioned that passenger should not board bus after consumption of alcohol.in no time bus left the location without boarding me. When i spoke to redbus they asked me to speak to parveen travels, they were not ready to listen.

Bus ticket : chennai to hyderabad
Date of travel : 23/02/2020.
Boarding point : lucas tvs, padi
No of passenger : 1, male
Booked amount : 1595
Boarding time : 8.00 (I was on time at boarding point)
Ticket number : tp3m74165594
Pnr : abbk[protected]
Bus no : tn01ba7599
Contact details shared with passenger : [protected]

Why was not allowed to board, and there is no policy, if it was there i would have followed and also no prior communication to passenger.

Since i was travelling first time to hyderabad i didn't know this policies, because of this it created depression & loss of money and time to me, and even redbus or parveen is not refunding amount fro which i have not traveled in the booked bus.

I think there is fraud activities carried out by parveen travel staff not boarding the booked passenger and not allowing to board bus, saying some reason which is not mentioned in the policies.
I would agree if i would have given any disturbances after boarding they could have stopped me and asked to move out of bus. But this was not case, without understanding customer, this kind of activities causing more trouble to passenger and they are trying to get another passenger on the way to make more money by cheating me by not refunding 1595inr + other passenger money additional profit for the staff of parveen travels.

Kindly solve this issue and find my contact details below
Personal contact [protected]
Email : [protected]@gmail.com"

I hv book ticket on redbus for dnr travels from pune to wani dt 22/02/2020 at 8 pm.. But now still 12.15 am of 23/02/2020 but yet not started to destination. And it's very bad experience from travels agent so as it's very much suffer to us. Travels manager do not give proper answer and not able to say timing.. I m waiting till now and very much hungry.. It's so much bad experience.. I m very much suffer from physically and mentally..
So why not bear monetary penalty to this travels agency?
And why i have not give compensation from this?
And why i hv not published to facebook and other social media about this very badly experience?
And why not u means redbus and also dnr to get punish?
.. Why i hv very much suffer?

With reference to the above subject, i was booked a bus ticket from bangalore to ravulapalem for09/02/20 on05/01/20 through redbus.com, but the amount of rs is 2400/- debited from my hdfc account the ticket was not generated my contract phone no: [protected] and passenger name is veeerabhadra raju so please consider my complaint and doit needful as early as possible

When i was booking the ticket on 19.02.2020 from ahmedabad to veraval (Madhuram travels). By mistake i had entered the wrong date. And after confirmation at a time bus driver is calling me bas us waiting for you that time i check my date.

. Then i called redbus customer care, they said that the not possible refund your money n cancelled the tickets

. The thing is i got debited for total 3 seats.. Till now i didnt...

I have booked my travel for 20th feb 2020 from bangalore to hyderabad. When i was booking in home page of redbus.in the departure time is reflected at 13:30, which is normally treated as afternoon of 20th feb. After paying 1500/- online i have received with confirmation ticket which reflects as midnight 1:30. When i called customer care they simply rejected saying that they cant cancel nor reschedule my ticket and cannot give refund. Outrightly customer service agent says complain whereever you want but they cant give refund. When asked about the time mentioned in their website they say they use railway timings. When i questioned that i have booked bus not train. Then he denied giving refund.

Travel details

Ticket no: tp3n50794721

Pnr no: ts[protected]iiir/810546/alhind cbe-hyd

With reference to the complaint id: 2580363

Additional information are as follows:
Mail id - [protected]@gmail.com
Transaction id : sb498800
Mobile no : [protected]

I booked a ticket in kpn travels for[protected] from pollachi to chennai @9pm. I received call from travels that the bus was cancelled. So i cancelled the ticket and got rs.370. Since the travels itself cancelled the bus, they asked me to request you to get the full ticket amount to be refunded. Remaining amount:163. So kindly take my request and refund me the remaining amount as soon as possible.

I with my fellow female colleague had booked bus ticket of 1:30am from viman nagar to ahmednagar since we landed at 12:30 on airport. When we reached destined location after confirming with dolphin bus coordinator, the bus was not there and after calling, the coordinator told that bus will take more 2 hrs.
We soon tried booking another bus but it also took payment and showed delay of 2 hrs after that.
It is not about money, it is about how badly we are treating female travellers. We can ensure safety of ourselves but if we want to trust on any renowned traveller mode, what is the option?
After this big fiasco, we succeeded catching a regular st bus by looking at the 30 more people travelling with us
Requesting m/s redbus and dolphin travels, not to play with women's safety.

Mene redbus se nafees travels ki bus book kari thi (Burhanpur to indore) me bus me beth bhi gaya tha or jab bus ke chalne ka time hua to driver ne a kr mujhse bola ke sirf 2 passengers ke liye hum bus nahi le ja sakte or mujhe ek ghante tk wapas dusri bus dhundni padi jo ek government bus thi or meri trip puri kharab ho gai redbus se kabhi bhi bus book na karaye or nafees travels ki bus to kabhi bhi book na karaye

Tickets from mumbai to hyderabad total 5 tickets citizen tours & travels all of they are above 52 years age. While booking tickets i kept the boarding point has mumbai central which it shown pickup van will pick. On the date of journey i got a call at 1:30 saying that we can't send the pickup van to mumbai central they said us to come by cad they refused to pay taxi charges also, i explain them it will be def cult to move with all the senior citizens from one place to other. After visiting to another pickup point he said us to cum another pickup point finally we missed the bus, my boarding is at 4:30. We spoke to the customer support of red bus in my 1st call i informed them that i want to speak with higher authority they kept me on hold for 20 minutes and disconnected my call. 2nd call same happen later i got call from red-bus they check with the person of citizen tours & travels but no use we payed again rs.3000 for the next bus to the citizen tours & travels person. I mistake is done from the travels they haven't provided the van at right time.

Its really very very bad services from citizen tours & travels and even red bus for supporting the this kind of travels.

I need the things to be settled asap my case number 13074783

I had booked bus ticket (Orange travels, sleeper) in redbus app for my journey from kurnool to madurai on 16.02.2020. I am new to kurnool so i followed the boarding directions as shown in the app to my boarding point. When i reached there and was waiting for bus, the driver called and told he had been waiting for 10 minutes in another location (Which was not mentioned anywhere in ticket) and he is moving, i have told him that i was in right location as mentioned in the ticket but he didn't even listen to what i am talking and asked me to contact customer care, later i got call from customer care that wrong address has been updated in the app please go to correct location and driver will wait, then i reached the correct location in 5 minutes but the bus has already left and driver didn't agree to wait.
It was late night and i had great difficulty in finding another bus and luckily i have reached the destination.

I am so disappointed with the redbus service and necessary action has to be taken.

Pnrno:[protected]
Date: 16th february 2020, 0830pm

I booked a ticket in kpn travels for today[protected] from pollachi to chennai @9pm. I received call from travels that the bus was cancelled. So i cancelled the ticket and rs.370 will be processed. Since the travels itself cancelled the bus, they asked me to request you to get the full ticket amount to be refunded. So kindly take my request and refund me the remaining amount as soon as possible.

I am a. Ebenezer - [protected] - [protected]@gmail.com. On 13.02.2020, i booked a bus ticket from bangalore to chennai for journey dated 22.02.2020. Due to some problem in your system, my bank account was debited with rs. 682.50 four times, but ticket was not generated. Further, i did not get refund also on the same issue. Kindly looked into and do the needful.

I have booked trip coimbatore to tirunelveli at feb 11 from sorna travels and due to certain substances i have cancelled it on feb 11 evening. It's been 7 days cancelled there is no refund till now. Kindly update the status of refund details as soon as possible.
My refund reference number
Enclosure details: booked ticket, refund helpline details
My mobile number:[protected]

Thank you..

My bus cancelled by bus operator on 4 th february ticket id is
Redbus mticket
Route: buldhana to mumbai
Ticket no: tp2y28745673
Passenger: sunanda vyawahare (54, female)
Pnr: 259773ca
Travels: meera tours and travels
Departure: 08:05 pm feb 6, 2020
Seat numbers: 1l, 2l
Total fare paid: rs.1800.0
Boarding point: chandak layout
—
Address: chandak layout
Boarding point contact: [protected]
Meera tours and travels customer care: [protected]
-
You can reschedule the ticket till 06 feb 2020 07:50:00 am
But up till date i don't get my refund is this way you are providing service to the people and earning money by doing fraud with the people.. Resolve my query otherwise i will approach consumer forum regards
Nilesh vyawahare
[protected]

I was waiting at the boarding point in front of bharat petrol pump. Bus driver didn't even bother to wait and pick me up. Bus operator didn't even call me. When i called him he didn't respond and took no action. Request you to refund my full amount n take serious action against bus operator.
Ticket no. - tp3h52108797
Pnr[protected]
Name-akhil panat
.

Tirupur to bangalore bus journey was cancelled by bus operator on 30/10/2019 at 8:30 am. But till now i havent received the refund from redbus.

By trip id: tnbt79101872

It is found that aeon travels agency is such an irresponsible agency with whom redbus is working. They cancel the bus tickets 1-2 hrs before the boarding time and put the travler in to hell lot of trouble. They dont even pick up the call after they leave the cancellation message, if we try to confirm reg cancellation of bus journey by them.

I request redbus to blacklist aeon travels services from bangalore to tiruppur (Tn) and refund my ₹.645/-. I have called redbus customer support twice reading this query.

I booked 5 tickets through redbus app on 10 august 2019 for travelling on 21 august 2019. But due to certain reasons i cancelled the tickets. Its been 6 months i didnot receive my refund till now. When i tried calling customer support they told me that refund was initiated but it never got reflected in my bank account. The customer support was not helpful and rather asked me to enquire about it myself.
Refund amount: ₹2342
Reference id: [protected]
Merchant: www.redbus.in

The driver didn't have papers of vehicle. He left the bus at sendhwa bypass and he ran. This was very unprofessional.
The owner also didn't receive calls
It was highly inconvenient. These kind of travels should be checked whether they are having papers or not. Worst service by apple travel.
I want refund of rs 1800 within 24 hrs otherwise i will complaint higher authority
Bus - apple
Bus no. - mp 09 fa 9212
Pnr - 19155
Owner name is moein sheikh
[protected]

I booked kpn travels in redbus.com for departure on monday feb 10th 2020 from tirunelveli to bangalore. But the bus was cancelled. There was no prior information given.in the day of travel waited for bus but it was not arrived. Called multiple numbers and there was no response from the number given in the ticket. Atlast spoke to a lady and she said bus is cancelled. This is really frustrating that no prior info was given and thry said bus is cancelled. And from bangalore i need to catch a flight as well. Till now no amout is refunded. Please check and refund us the amount.