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Red Bus Complaints & Reviews

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Last updated Apr 4, 2024
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Red Bus reviews & complaints page 89

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P
Pankaj Karamavat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in journey due to wrong route

Address:400069

Dear sir / madam,

my tickets were booked by my travel agent holiday planner from mumbai to goa on[protected] from red bus under khapeshwar tours & travels which was started from mumbai on time from andheri at 8.30 pm. However the bus operator has changed the route for his benefits which results us to reach goa in the evening 5.00 pm on 17/05/2019. All the passengers travelled by the said bus were lost their 1st day of hotel...
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Koushik Dosapati
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment was done but ticket was not generated

Address:Hyderabad, Telangana, 507116

I am koushik and i booked a ticket from aswapuram to hyderabad in redbus app and it costs me 600rs i paid with my upi id and i got a notification that money was debited from my bank a/c but the ticket was not generated and i didn't even get a refund message and while the payment was going on i got a message that error occured plzz reply me
Could you help me?
Email id:[protected]@gmail.com...
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DEEPIKA OSWAL
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelled ticket refund request

Address:Pune, Maharashtra, 411057

I booked my bus ticket by redbus (Ticket number (Tin): tn5w91198226
From: pune
To: jaysingpur (Kolhapur)
Date of journey: 03/05/2019
Travels: konduskar travels pvt. Ltd., the ticket amount was 714.30/- rs. And cancelled it on 02 may 2019)

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount...
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bagavathy ..A
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

travels detail not give

Address:16/32 hanumandha rayan look stn, Chennai, Tamil Nadu, 600005

Hi

I have booked ticket today from madurai to Bangalore at 10.10 pm
I received ticket from Redbus with booking and boarding point details with 4 contact numbers
When I contacted those numbers all numbers were wrong and they were saying no such travels and they don’t have service to Bangalore
I called Redbus customer care after waiting for 5 min on call they told they contacted travels head office and...
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Balajikavitha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 vehicle break down in 1 day - poor service from excellent holidays tours and travels - madurai

Address:Madurai, Tamil Nadu, 6125107

We have gone through a hell by using your service through excellent holidays for our trip id q9cykjtr82 to kanyakumari and trivandrum during 17, 18, 19-5-19.
First and foremost the vehicle what has been confirmed through redbus (Vehicle number :tn 59 am 4654) was not come. There was actually a vehicle which is out of fc condition (Info from driver) come first. The moment we have boarded to the vehicle (On 17-5-19 at 7am) i have informed...
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Kunal Lalwani.
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud redbus

Address:Rajkot, Gujarat, 360001

Worst app seen in my life the payment gatways was failed then also they deducted from my acount at that time duration i feel that the tickets hasn't booked so i used my paytm for ever app and made my booking successfully and still they haven't made my refund fraud redbus fraud redbus the useless app ever seen before my mo. [protected] contact me for any kind of questions!!??? Fraud redbus. And the same bus was available in paytm 200rs less...
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Ashu70013
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaining about misbehave and bad management of bus no. up17at4755.

Address:Jagriti Apartment, 201301

I wanted to take legal action against bus management of bus no. Up17at4755. There was lot of issues i suffer during traveling into this bus on 12th may, 2019 as per below:-
1. My boarding point was mahayamaya flyover which is nearest to my home (5km) but but 2 hours before journey time bus conductor called me and informed me about new boarding point and told me not possible to pick from mahamaya boarding point. New boarding point was...
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Roshan2823
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need refund

Address:625012

I booked a ticket on may 6 from Erode to Madurai ( Vivegam Travels) Tick No. TN[protected]. PNR no. VGM[protected]. I cancelled this ticket For Misunderstanding of date. i cancelled the ticket on the same day i booked the ticket. They said that the amount will be refunded within 7 days but it has been 10 days the amount refunded yet. please need refund. Refund amount 440. Need Refund please.Thank you....
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Srjaiz
from Mumbai, Maharashtra
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refund not yet received

Address:560008
Website:www.redbus.in

I had booked my ticket on 19th april 2019 from redbus.

My amount rs 1734 was debited twice and as per today (19th may) i haven't received that amount yet.

Please can you do the neatful of reimbursing my money. I tried contacting redbus through their app but they didn't gave any reply.

For your reference look at the picture.

Regards
Suraj jaiswal...
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Priyanga Sivaraj
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tickets not booked but money deducted from hdfc bank

Address:118/9 Theeran Chinna Malai Street, v.S.illam, Ketti Nagar, Nadar Medu, Erode, Tamil Nadu, 638002

Hi team,

Today i tried to book bus from erode to bangalore (Journey date. 20th may -10.45 tnstc bus) in red bus (Techredbus). I paid through net banking but money got deducted without the successful completion of ticket booking. I didn't get any confirmations for tickets booking.
So kindly please refund rs. 324 money back to my source account - hdfc bank.

Regards,
Priyanga sivaraj...
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Kashish Bhatia
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

[fraud/cheating] booked volvo but was made to travel in normal ac bus then refused refund because i travelled through that bus because h

Address:Ground, 3E/10, Jhandewalan Extension, New Delhi, Delhi, New Delhi, Delhi, 110005

I booked two tickets from kullu to delhi for volvo. No details were provided by redbus like the bus number. I called bus operator and was finally given the bus number. The bus that was provided was not volvo at all. No amenities were provided like a blanket, etc. The bus was in a very bad condition, we were supposed to arrive at our destination at 6:30 am but reached at 12:00 pm.

I filled a complaint to redbus but i had to...
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s4shetty96
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issues

Address:A/701 mahavir dham , pleasant park, Mira Bhayandar road.Mira road east., Mumbai City, Maharashtra, 401107
Website:www.redbus.in

I had booked 16 tickets mumbai - manglore - mumbai which i had cancelled exactly a week back. I haven't received the refund for that and also i'm not able to contact the customer care as the line gets disconnected on it's own. The total amount to be refunded is 32717 from 2 users but the payment is from same account so please look after it and reply soon....
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J
Jayesh Sharma.
from Jalalpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

boarding timing wrong

Address:Office No-4, 5th Floor, Sapphire Business Center, Opposite Hotel Kanak, Ushmanpura, Ahmedabad, Gujarat 380013, Ahmedabad, Gujarat

On line bus booking boarding time given wrong. As par customers executive red three time on phone total detail given he said 48 hours give feedback and hold on given for complain no but does not give n cut the phone. At boarding office in charge said bus was always two late every time customers waited. Why online booking. Rr bus dhule to surat boarding time 11.15 pm bus reach every time after 1.00 am why customers waited in late night with...
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Razik01
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund

I booked scania ac seater bus from palakkad to bangalore on 13-05-19.. Bus got punctured at night 2'0 clock and bus company (Universal bus service) didn't provide any alternative till morning 7:30.. They gave only non ac bus that didn't have proper seating and that was till hosur not bangalore.. Called redbus customer service, they told it will take 3 days to process your complaint and after 3 days no response.. I called redbus customer service...
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R seema
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding carelessness and zero responsibility of red bus

Address:PGIMER, chandigarh, Chandigarh, Chandigarh, 160012

I have booked red bus from chandigarh to delhi on 17/05/2019. Redbus travel agency has given mobile no. Of driver which was not reachable. I waited for 1 hour in bus stand at night. When i called redbus travel agency, they were like it’s not possible as such i am telling lie. Highly unethical, unprofessional attitude of red bus and no care for passengers. I called for refundment of my money.
Busno: up16at4735
Ticket no: tn6e68301312...
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Kotresh Mysoragi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

driver denied to drop us at designated dropping point

Booked ticket from pune to haveri srs travels via redbus on 16th may 8 pm bus mubumbai to sringeri bus number ka42a 5608. Bus got late by 55 min and driver is telling he cannot drop us at haveri, but he will drop us at different location so that he can cover his delayed journey hour to reach sringeri. This is highly unacceptable and rude behaviour. We will not get down from bus until he drops us at designated point...
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Ravikanth Kolla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for cancellation has been denied

I booked the below mentioned ticket for wrong dates and i realized after 30 mins and when placed request for cancellation. They said its not possible. When i called the operator they said its possible but only red bus. Red bus is blaming the operator (Orange bus). Its blame game. They are simply looting the money. They can deduct some amount and refund the rest. Still there more than 12 hours for bus to leave but still they didn't agree to...
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rajmom
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus ticket no. tn6967781513- journey from bhopal to ajmer on 12.5.2019 by rsrtc bus-starting time: 20:01 hours

Subject: redbus ticket no. Tn[protected]-
Journey from bhopal to ajmer on 12.5.2019 by rsrtc bus-starting time: 20:01 hours
Non informing the bus stand name or pickup point etc-
Claiming damage of rs one lakh from your company.
Name of passenger: p nagarajan, age: 56, mob: no: [protected]

Sir

The above ticket was booked online on 12.5.19 for my journey from bhopal to ajmer and since...
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Keerti Savakar
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need to credit cancelled ticket money to my account

I have booked ticket but due to technical issue ticket got cancelled and amount got credited to wallet but need to transfer money to my account. Complete cancelled money added in wallet but i want in my account and i already book ticket. So please help me. I have paid 514rs but after cancellation amount should credit in account but it credited in redbus wallet...
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Shanmugham Palanisamy
from Coimbatore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus cancelled

Address:641045

Ticket no: tn6c55552489
Pnr no: ts[protected]wdha/366569/chn - cbe referring the above o. I booked a ticket through redbus and got a ticket from you to travel by ganesh travels from
Shriperumbuudur to coimbatore on 15th may 2019 and reached us late by 3 to 4. Hours the bus came to sriperumbudur got break down and failed to carry us to my destinations they ganapthu travels left us in the road not made any altrertnate arrangements...
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