Red Bus Complaints & Reviews

I booked a ticket through Red Bus with UPSRTC on 08/06/2019 from Kanpur to Delhi and my mother couldn't travel because bus departed from a different point and never arrived at the boarding point which was supposed to be. It's been more than 2 weeks since I complained and claimed the refund however there are no resolution provided by Red bus. Everytime I am calling their customer care they are asking me to wait for 24 hours, 48 hours. I was...

Booked ticket S4, S5 in Thirumal alagu travels thru high reputed REDBUS, trusted website for travel from Chennai, porur tollgate to dindigul journey on 21.06.2019 scheduled departure 09.35 PM especially for AC sleeper. But the bus is running as NON AC. No AC setup available. Highly tensed. Need suitable refund for a regular customer satisfaction. Expect favourable response thru REDBUS...

I had booked Shyamoli yatri paribhan pvt.ltd.through Red bus.From Durgapur to salt lake.Dt.of jr.:[protected].T/no.:-74J6EESG.SBI BANK STATEMENT show dabit amount through Red bus.But they inform throughmassage bus has been cancelled.Ihav in trouble then.pl.make an arrangement for refund the money.Hope your kind consideration. Mobile no:'[protected]....

I am booked the ticket 2nos 23 and 24 dated 20.06.19 from barasat to raiganj . As per ticket details bus departure time at barasat 7.45 pm but bus arrived at barasat at 10.30pm .also provided bus operator contact no going switch off condition. Many times contacted with red bus customer care no and they are provided other no then this no also provided other no than success to contact bus operator . After pickup bus at 10.30pm bus operator...

Hi Red Bus Team,
We have booked a ticket from Myailadudurai to Chennai on 16/06/2019 in Sri Venkatachalapathy tours and travels AC sleeper/seater. We 6 (4 female and 2 male) were ready for boarding at bus station, we have been informed that bus will be delayed 30 min late, a min later we received a message that bus is cancelled and amount will be refunded. We fought against the Bus representative, finally they arranged a tempo traveler...

My trip of 1st june 2019 from datia to jaipur but bus cannot come on boarding point and when I reach the bus stand the bus driver says me we reached dabra they cannot pick me and when I complaint to redbus they are saying bus come on right place I said ok then I said I want to talk bus driver they say me to hold we will arrange conference call i am waiting on they cut my call and cannot call back they are cheating with me and now date is...

I travelled in Sri Krishna Tour and Travels bus on 9th June, 2019 and faced the below severe issues with my travel:
1. Bus was supposed to come to Shivamogga Bus stop by 11:20 pm but it came at 12:10 am (midnight)
2. None of the bus agents informed me about delay in Bus (there was no GPS tracking facility as well) and hence i ended up waiting for 50 mins for the bus in bus stand that too between 11:20 pm and 12:10 am which is...

I booked a Hotel in Bangalore for a day's stay through the red bus app. I had an offer at Oyo Orchid Champion.The price was Rs1058 after offer I booked for Rs762.

I tried contacting the hotel earlier before check-in. But the contact info kept redirecting and seemed wrong. I had no other option other than to directly check -in. First provide proper contact details to the users.
After I reached, the receptionist said...

HI, MY NAME IS SRINIVAS,
I was book my sister's ticket from buchi reddy palem to Hyderabad kphb colony(20 th june 2019).but, while i was pay the money, due to because of lose of internet connection, i was trying to pay 3 times.after coming signals, all 3 times, money was cut in my account.after that, i was cancelled my two tickets, and keep one bus ticket for traveling.so, pls concern about my message and pls refund my money back...

I've canceled the bus ticket on 8th of this month . Still amount is not yet credited. Customer care is not accepting the ticket details even if the details are correct. Please refund the amount immediately.I don't know when it will get resolved. At least it should be addressed with some date. Thi is not acceptable.

Operator: Go tour -Travels and Holidays

Ticket Number: TN6N47423462

I NEED QUICK...

I booked my bus ticket by REDBUS on 21 May 2011(Ticket number (TIN): TN6H73888013 from Visakhapatnam to Hyderabad for dated 25 May 2018 that tckt amount was 949/- Rs. and cancelled it on 27 May(reference id is [protected]. )

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days( For your reference i am...

The redbus website, when booking tickets asks or passenget details. on entering the information, the user presses next to go to payment details. But what many miss, and inspite of being a frequent user of the website i forget is that i can scroll below the user information and there hidden lies their scam to sell insurance. the option to buy insurance is set to yes by default. This option is given in such a place so as to make most passengers...

Dear sir
i will ticket booked in red bus.com, for Universal Travels(UBS) Dt. 14.06.19 chennai to velankanni Time 10.00Pm. they will call me (Universal Travels Excutive) they say bus is repaire. so you arranged other travels. your refund credited to 48 hours. 3days finished, not credited my refund amount in my account.. i will call for red bus number not responce & Universal travels not responce sir so pls action this network...br...

I had booked a ticket from REDBUS that comes under BSRTC(BIHAR) from Bihar Sharif to allahabad. At the time of booking the agent told me that bus will go through allahabad. When I sit on bus the conductor tells me that bus do not go Allahabad, you have to get off to higway which is 40 km away from allahabad. They dropped me at lonely highway around 2 a.m. I go to a near by toll plaza waited till sunshine to go further....

I booked two tickets from khalilabad ( Soni Hotel) to Delhi for the journey on 12th June 2019. The bus was with the name of Panwar Travels. It was supposed to arrive at 5:25pm. I was waiting there since 4:30pm. But no bus with the name of Panwar Travels stopped there. I missed a call from bus operator at 5:26pm. I called back at 5:28pm and came to know that he left away 2 km ahead and he stopped and called me but as I didn't pick the call...

I have booked ticket on date 17/6/19, for Tata to Bokaro at the timing of booking it show 2x2 Pushback and travelling timing 3 hrs.
When i board for bokaro in mention bus number i have seen there is no pushback bus are ordinary bus only they have ac nothing else, also travelling time is more than 4hrs.
Also we are facing bus driver rude behavior....

I booked a three tickets in Sri Annam Travels from Thanjavur to Chennai. And the bus type was (2+1) Non/AC semi sleeper. At the time of 9.58 pm, I recevied a message with Bus No, Live location And Seat No.(Attachment given)

I reached the bus location at 10.05 pm, I saw the Annam Travels bus which was (2+2) Non Ac semi sleeper with the given Bus Number. And Our Name is Not included in that Chart.

We asked them...

Hi Team,

I booked ticket in KVR TRAVELLS from gopalapuram to lingampally (Hyderabad) but driver stopped the bus before 3 stops (Miyapur)and asked me to get down saying this is last stop. But I booked ticket till lingampally, I don't what this kind of answer and how redBus is supporting this kind of travels. When asked with bus driver he saying we are informed to drop till this point from owner.

redBus need to...

We have booked tickets from hyderabad to Pune on 30th April thru Redbus app - ticket number tn5u54610751. seats L11 and l12.but prior to travel, the bus agent called me and told me that the bus has ben cancelled/broke down and told us to rebook it with other bus and this ticket will be cancelled and full refund will eb given along with insurance claim as i also paid for insurance for this trip.

Total booking amount 3190 and...

Today I have booked travels ticket from Nanded to Pune. As per listing bus name is Prasanna Limra Liner. However after booking ticket, I got message from travels company that it is HKGN travels and not prasanna. I know that HKGN travels service is pathetic and I didnt want to go ahead with same. When I called Prasanna travels, they said that "they have already informed about correcting travels details however it is mistake from Redbus amd...