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Red Bus Complaints & Reviews

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Last updated May 8, 2024
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Red Bus reviews & complaints page 88

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B
Brindhu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issue

Address:Coimbatore, Tamil Nadu

I was book my ticket few days ago
But its not booked and my amount also debited from my account till now i didn't get my refund back i need my refund immediately
And its more than four days
We are trying to contact you
No more response for that
I'm really fed up about your help desk
So i need my refund immediately
Amount 840
I have an transaction i'd and debited details and all...
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P
Pguptji
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus cancellation

Address:Haridwar har ki pauri, Haridwar, Uttarakhand

My bus was cancelled before 20 hrs
And not getting refund
Although another bus was available by this travel agency
Tickets name prakash and shivi
Agent shree ganesh yatra company haridwar
From haridwar to gwalior
Journey date 29 may 2019
Mobile used for booking [protected]
Please provide my refund and give instructions to company to not behave like this...
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G
Gopinath Patil
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus cancelled and dint provided an alternative

Address:Electronic city phase 2, 560060

Fake app red bus making money by making gemmics.. As i had exam on 30 may 2019, i booked a ticket on 29 may 2019 at 7 pm at red bus.. But on the date of journey 29-05-19 at 12 pm the bus operator just calls and say the bus is not running today and ends up saying just look on your own for an alternative or call red bus.. When i contacted red bus customer care they are too fake like earlier they said to wait for 2 hours but still i didn't got...
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H
Honey Naeem Khan
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus gone from bypass road

Address:Near jama masjid milak, Roura kurd milak, 243701

I booked my ticket of 29th may 2019, my bus time was 1 am but after waiting for almost two hours, my bus didnt came, and driver didnt pick my call, i called him 16times, then i came to know that bus had gone from bypass road without picking and providing any information, now i want my refund, i am highly disappointed, i waited there for two hours in the mid of the night, i want my refund now that is 389inr as soon as possible, otherwise i...
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A
abija Joseph
from Nagercoil, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket amount not refunded after continuous emails

Hello,
I have not received the refund of the below ticket yet. Kindly look into this matter.

Redbus mticket
Route: cherthala to thalassery
Ticket no: tn5t65814075
Travels: golden travels
Departure: 12:30 am apr 29, 2019
Seat numbers: l
Total fare paid: rs.892.5
Boarding point: cherthala
Address: near railway station
Boarding point contact:[protected],...
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K
KAUSALYA L
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

seat

Address:Nagapattinam, Tamil Nadu

I have booked a4 seat on monday 28th 2019 from sirkali to chennai in reliance travels which timing 23:40 on i was booked one day before of journey monday 27th 2019... When i was arrived in bus someone been steated on my seat that seat number is a4 she said, my seat number also a4 while am asked conducted he is begging to change the seat to her. Shes not adjusting due to this issues there's no problem with her but without checking how could...
+1 photos
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R
Rama Sr
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

I have booked for travel from coimbatore to chennai for my family on 23rd may and wanted to re-schedule it to 24th may 2019 and i was rescheduling thro online and payment went twice (Amount of rs.254.69 two times) and reschedule could not happen and customer care (After great difficulty) informed me that there was technical problem and they will get back to me, which was never happened. I could not able to reschedule and my family had to...
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M
MaddyC999
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not credited

Address:Bangalore, Karnataka

There are three instances wherein my refund money is not credited from redbus. I dont the reason why, but their customer support or call center numbers are not working and there is no response from them as well.
This looks something fishy as there is no way to contact them for the update.
I request people be careful about these companies.
Ticket id - tn6g81710109
Ticket id - tn4s73180001
Ticket id - tn[protected]...
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K
Kajudigu
from Mumbai, Maharashtra
Dec 20, 2021
This thread was updated on Dec 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund status

I booked my bus ticket by redbus on 21 may 2019 (Tin): tn6k60622395 from porbandar to mahuva for dated 22 may 2019 that tckt amount was 504/- rs. And cancelled it on 28 may
But but my problem is still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days
Why they are not refunding my cancellation amount and my request is to please...
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J
Juhi Halve
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed amount deducted ticket not booked

Address:Indore, Madhya Pradesh, 452010

We tied booking indore to mumbai tickets worth ₹1400 and the page got stuck. Amount was deducted from my sbi bank account. I had applied for refund but it is still not credited in account.
Same happened when i tried booking mumbai to indore tickets worth ₹1400. There is no progress in the process since 4 days. Please kindly refund the amount total of ₹2800 as soon as possible.
Being a student this amount is great value...
+1 photos
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A
Aritra Podder
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus refuse pickup

Address:Kolkata, West Bengal

I had booked a bus from mandarmani to kolkata for 27th may, 2019 in the name of gourab pal through red bus
Ticket no: tn6r74980147
Pnr no: 64q3yyrv
Bus name: snemita pariseba (Shinjini)
Boarding time: 11:55 am

We were waiting at the concerned bus stop, the bus came, but the conductor did not allow us to board the bus stating that the seats were already full and that was not our bus.

We...
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Mohammed Owais Khan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not transferred

Address:IBIBO Group Pvt Ltd. #No 23, 5th Floor, Indiqube, Leela Galleria, Hotel Leela, Bengaluru, Karnataka 560008, 560008
Website:www.redbus.in

Hi, i am mohammed owais khan, i had booked bus tickets from banglore to hyderabad on 1/5/2019 from redbus app. Due to some issues i could not travel and cancelled the tickets on the same day and requested for the refund amount i. E. 3500/- rupees. The redbus customer care executive said that the refund amount would be transfered into the source of payment within 7 days but it's been almost 25 days but i didnt get my refund amount my ticket...
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M
Manju Francis
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about refund

I booked my bus ticket by REDBUS on 19May 2019Ticket number (TN6H68735403 fom mangaluru to pune on dated 21May 2019 that tckt amount was 2125/- Rs. and cancelled it on 21 May( tracking number is 16262463. ). And refiubd amount is 1626.25.

But my problem is that still i have not received that refund amount in my bank account and in received cancellation msg you mention that i will return that amount within 5 days( For your reference...
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N
Nellai Moon
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus operator cancelled by the operator and not refunded my booking fee

Address:Aarupadai Veedu institute of technology, Kanchipuram, Tamil Nadu, 603104

May 8th i have booked ksa travels from nellai to chennai for 11 th may but on 10th may i have received the normal message that my booked bus was cancelled.
After received the message i called the agent he also confirmed that bus was cancelled.
Then i was booked another bus.
On 11th i have not received any message from the operator. So i am sure that the bus was not opeated.
Still i have not receive my payment...
+1 photos
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H
Harish Krishnamurthy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not rescheduling the ticket and cheating

Address:560055

I booked a ticket this morning through your website in a seat for national travels bus.

Details are as mentioned below.

When i called national travels within 30 minutes to reschedule the ticket, they refused when your website clearly states it is a reschedulable ticket and you are not doing the reschedule, it's like cheating the customer.

Hope you can resolve the issue at the earliest.
br...
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D
devanand voleti
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus cheating the customers

Address:Pragathi Nagar, Hyderabad, Hyderabad, Andhra Pradesh, 500090

Hello,

After very long time i started booking bus tickets from redbus portal... It's my mistake again booking tickets from ur site... Still bus didn't came as per schedule 9.25pm.. Bus operator saying it will come 10.15 to 10.30 pm this has to be informed to the customer as earliest (Stupid services will not bother about passengers)
By verifying all the buses departure timings, only i have booked vkavery bus as it...
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S
Siya S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of ticket

I booked a ticket in sethi yatra travels from jaipur to lucknow on 25th may, 2019. I accidentally booked two tickets under same name, no chance of lying later or the seat belonging to some one else. I then tried to cancel it, however the policy said it can be cancelled before 11 am of that date which can't be logically possible as the timing of bus was 9 pm itself. Again while online cancellation, it asked to call the bus operator, which...
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K
Ksi Rajesh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus staff hesitating to switch on tv and seating is too narrow

Address:641604

I have booked and travelling right now in the bus. Seat no d3. Coimbattore to hyderabad alhind travels semi sleeper ac. While booking the bus redbus shown amenities including tv.in the bus staff denied to switch on tv. Infact played for 5mts and switched off. I would like to claim discount against my ticket coat as it should be credit to. My account....
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M
meghna saxena
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of ticket not travelled due to bus delay

Website:Redbus.in

I had booked bus ticket through redbus platform for travel on 5th may 2019 from rudrapur to delhi. The bus was scheduled to depart at 11.30am from rudrapur and i had reached at 11.20 for the same at communicated location. With only a helpline number shared with bus time, nothing else was informed about bus delay, conductor contact number etc. Upon calling the redbus helpline number more than 20 times, but answered only thrice, all i was told...
+3 photos
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A
anukri
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket amount collected for bus but provided mahindra van

Address:ALLOVER INDIA, Bangalore, Karnataka

Dear team
I never expect from you are also running local van for the public services
We have confident with red bus but i felt very bad embrassing situation that when my trip from kodaikkanal to ooty on 18th may 2019

Kodaikanal - ooty saturday, may 18, 2019
Ticket no: tn6b26762817

Pnr no: ts[protected]vkpx/11386/kodai to ooty

Dns sakthi travels

Non a/c seater...
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