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Red Bus Complaints & Reviews

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Last updated May 1, 2024
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Red Bus reviews & complaints page 86

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S
Seenivasan M
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fare

The pricing in bus booking platforms are very high on Fridays and sundays. This kind of predatory pricing will make consumers picket empty. These kind of platforms include redbus and abhi bus. There needs to be some kind of regulation against such practices. The transport industry has to set fixed prices for buses or at least specify a range in which fare cna be determined. Using of such fares will not enable passengers who has low income...
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Anuvrat Jhamad
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund

Address:Indore, Madhya Pradesh

Booked a ticket from Redbus of Kanker Roadways for 2nd May from Hyderabad to Nagpur. Kanker roadways cancelled the bus and we were supposed to get whole fee back. Kanker roadways says they forwarded refund to Redbus yet we haven't recieved the amount back. And also RedBus website says its success. There's no responsible authority to contact to at Redbus
There's no working helpline number of RedBus too.
PNR- [protected]...
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Shetty07
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket amount not refunded even after continuous complaint.

Hello,
I have not received the refund of the below ticket yet.
Kindly look into this matter.

Redbus mticket
Route: Udupi to Bangalore
Ticket no: TN6K35101799
PNR No. :[protected]*Up
Travels: Sri Durgamba travels
Departure: 09:20 pm May 27, 2019
Seat numbers: 9
Total fare paid: Rs 700
Boarding point: Suraksha Travels, Udupi
Dropping point :...
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manish mahur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint

Address:Genus Electrotech Ltd., Survey no. 43, Meghpar Borichi, 370110

The charger socket is not not working, but that is small issue the sec and big isssue in which water is leaking from ac so that couldn't sleep that night. What benefits are there to travel with Patel tours travels after charging high prices of tickets. Is this a kind of service you provide to your customers. Very bad experience.
Can't expect this from redbus...
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M Velmurugan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for cancel tickets

Address:Udangudi, Thoothukudi, Tamil Nadu

I booked a ticket from Koyambedu to Udankudi in Redbus mobile application fir 7th June 2019.For some reasons I cancelled my ticket on 5th June 2019. In Redbus Account, the refund amount will credit 6-7 days. But still the amount was not credited in my bank account. So please take step to clarify my complaint.

Booking ID: TN[protected]
Registered Mobile No: [protected]
Bus Name: Muthu Travels
Journey Date:...
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Sonashrivansh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation issue

Address:Pune, Maharashtra

I was book my tucket pune to latur on redbus at 10:00am bur some official issue i was cancle this trip but the redbus and travel agency both are not accept my cancelation...why...i[censored] dont gave better service then then why u operate...totally bad service and u will hurras us...redbus u are fraud with us...i want return my money other wise i will claim against you...
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Pandit Ramesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booked tickets but not provide the service

I am Ramesh Kumar Dubey booked valvo ac sleeping 2 tickets on 2 June 2019, on the red bus app search bus Delhi to buxar, they show 52 km near by bus service jagdishpur, I booked amount deducted from my account .
After discussion with the Akash travel they say we not provide the service of Bihar (buxar or near by 52 any location).
We rage the complain in red bus they sad you get refund of amount.

Now he is Denny...
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mounika challamcharla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount has been deducted.but ticket is not received.I lost 1726 rs .

Address:DIRECTIONS SAVE WEBSITE IBIBO Group Pvt Ltd. #No 23, 5th Floor, Indiqube, Leela Galleria, Hotel Leela, Bengaluru, Karnataka 560008, 560026
Website:redbus.com

On 11th may 2018 around 7:00 am I have booked a ticket in red bus.i have done transaction by using Google pay.i have logged complaint with red bus.they are telling me that they don't have data which is more than 3months.they asked me for rrn number.i have shared the number.but now they are telling me they don't have data.i have lost 1726 RS.redbus is providing worst service.full customer care itself is fraud.mainly supervisor is waste person...
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gistdc
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus ticket booking

I had booked bus tickets for 2 persons in Madhavi Travels on 11/06/2019 from Trivandrum to Angamaly. My 1st transaction was made through CSB debit card which got failed but money was deducted from the account.The second transaction was successful. I request you to kindly do the needful for refunding d money deducted in the first transaction
GIS GEORGE...
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A
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stopped bus of khurana travel 40-50 kms away from destination - terrible experience

Ticket No. : TN[protected] [From Hyderabad to Indore]
PNR No. : 95404655
Booked through : Red Bus
Traveller : Shree khurana Travels
Date of Journey : 11-June-2019

Purpose of Compaint : (1) Refund of amount as Khurana Travel not completed the travel to the destination as booked in the Ticket - They stopped the bus 40-50 km before destinaytion due to break-down (2) Not taken care for immediate arrangement...
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Shilpa Mariya
from Idukki, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted two times

On 08/06/2019 I had booked a ticket from Wayanad to ernakulam.after entering OTP transaction failure message arrived.again I tried and booked a ticket but the amount had deducted two times from my account.the transaction ID and other details of booked ticket is attached below.also I need to get the deducted amount RS.615 to be refunded as soon as possible....
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R
rajgopalu
from Kamalapuram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking failures

Website:redbus.in

I am trying to book the ticket from a week in the redbus.in. However the booking is getting failed after making payment in bank web site- for fourth time in a row. very patetic interface between redbus browser and banking browser. out of four payments three payments have not been returned. This is not the first time - but fourth time. Even today it got failed. I have enclosed the video as it appears in my system. We request your office to...
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Prisha Prajapati
from Delhi, Delhi
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bus tickets

Address:New Delhi, Delhi, 110044
Website:Redbus. Com

Hiii,
I have a problem today i booked 3 seats for my family and ticket no.TN6Y20959829 but still not show any booking status, but another side create a new issue my debited was cash and payed 19hundred something for redbus.
So, , please solve my problems and
cancelled my tickets and also cash
back my account as soon as possible.
Regards
Vaishali...
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Priyanka568
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fooling customers by not following policies in rescheduling and worst customer service call and help support

I have used redbus app for the first time and booked tickets. But I selected a wrong date and wanted to reschedule it to an another date. So went to the ticket options and selected reschedule option to change the date. I couldn't change the booking even though I tried within 30 mins of booking. It was saying sorry you can't reschedule it. I saw many complaints with this reschedule policies on internet for redbus. I tried to reach help support...
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Milton Kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for bus related complaint

Website:WWW.Redbus.com

I booked tickets through redBus from Patna to Delhi in AMAR TRAVEL. Then I got the number of coordinatonter to reach boarding point I tried multiple times but they don't receive my call even they cut my phone although I complaint headquarters of AMAR TRAVEL regarding this issue they also aren't give me any details. I tried to call redbus complaint no regarding this issue but I wasn't able to lodge a complaint. So please give me feedback about...
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R
from Nashik, Maharashtra
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traveling time

Address:Shinde Pool, Pune, Maharashtra, 411023

I booked my 2 ticket date of 8 the Jun 2019.pune to buldhana.through redbus and receive tiket from national traval. but I'm really unhappy for the below
service.
1.Traval time showing 9.30pm but traval start 11.30pm why they start ?
2 Bus reaches time showing 5.49am but draver said 9.30 am.ehy redbus showing wrong time.
3 no one answered call from traval office.
4 office staff and traval driver directly...
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R
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

traveling time

Address:Shinde Pool, Pune, Maharashtra, 411023

I'm book my ticket through redbus and select national travel.why I'm choose this traval because on the booking time they showing traval start time is 9.30pm and reach timing5.49 and I need reach in buldhana 6.00am.but they start traval 11.30.pm multiple time I was requesting to traval driver and the office boy Vishal but they didn't start travaling on time.still we are in ranjangon so how they reach me 5.49am in buldhana.im really unhappy...
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MINNA MARY JOSE
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong timings

Address:Arakkal House 2/22, Ernakulam, Kerala, 682304
Website:Redbus

I had booked a bus from Suart to Lucknow for 12th May via redbus. I was to reach Kanpur for an interview on 14th May and had planned accordingly. They promised to reach the destination within 13th May on the site at the time of my booking. I also received confirmation regarding the same. However on contacting the bus operators that evening they told me I could reach Lucknow only on May 14th. With no time left i had to go back to mumbai and...
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Sagar bhoi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding reschedule the trip and not refunding

Address:Mauli residency,rahuri,tal.rahuri,dist.ahmadnagar, Ahmednagar, Maharashtra, 413705

I book one ticket on redbus that time i put date 1 day after by mistake(that also because redbus not ask date they always put date which you put previously in past sessions) after booking i realized that bus is one day latter so i ask them to reshedule so they said this bus is not reshedule and non refundable. But they did not mention it in front of bus when i book tickit. And when i call them they told this bus is non refundable.if any bus...
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omkar erudkar
from Wardha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect information on ticket

I booked a ticket from Bangalore to kolhapur on 7 june 2019 on redbus website. I got the e-ticket on my mail with incorrect information. On the ticket the boarding time was mentioned as 10 PM but the actual boarding time was 8:45 PM. Because of this I missed my bus. The ticket is attached below. I want refund because this is a technical issue. I request you to sincerely look into the issue and issue me a full refund....
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