Red Bus Complaints & Reviews

Dear sir/madam,
I have book online ticket via redbus on dated 04th may 2019 for mumbai to ahmedabad and pay rs 1000 for non a/c sleeper. After payment i have call to jay shree krishna travels as per my ticket provided by redbus on mobile number:[protected] to confirm my pick up point. But person from jay shree krishna travels told me bus not travel mumbai to ahmedabad for today. So i have immediately call to redbus helpcare no:080...

To whomsoever it may concerned
I've tried to book tickets from chennai to trichy on friday 3 may, 2019. While receiving the otp, it displayed access denied. After a short while, amount debited message came without booking tickets. Afterwards i booked another travels and continued to go in that travels. Meanwhile a message came showing driver details with bus number. I didn't travel in that number. My booked details are ticket number:...

Hi team,

I really frustrated with your service. I made two transactions on 23rd april 2019 for both the transactions 2000 inr (Each transaction 1000 inr) has been deducted but i didn't receive any ticket confirmation on both the transactions. For you reference find the attached snip with transaction id's (Igafzhfav3, igafzhcvda).

Previously i reached your customer care team nearly 4 times. They responded as...

I have booked and cancelled a ticket in redbus which was scheduled on april 3.
I haven't received the refund amount yet.
The ticket number is tn4v13096502.
Transaction id [protected].
Kindly refund my amount.

This is the second time iam facing this problem with redbus.
If this is not solved i won't let it go this time.
It's bad for your reputation.
I will file a complaint...

I traveled on apr 21 st 2019 the bus was cancelled. Still refund for my ticket has not been given. Kindly take necessary action.

Bus details are as below:
Date of travel: 21st april 2019
Boarding timing: 9.05 pm
Boarding point: omni bus stand
Bus registration no: py 01 cn 8623
Bus type: a/c seater/sleeper (2+1)
Boarding point ph. No.: [protected]...

Redbus ticket - tn5t81001947

Me and my wife were traveling from pune to chandrapur. The bus had a technical fault driver kept repairing the bus at before the ahmednagar for like 3-4 hours and bus was reach the dinner location in the night @1:30 am.

Finally the bus met with accident 15 kms next to jalna. The bus met with accident on highway. The bus skid into 4 feet depth and all passengers received shock injuries...

On march 10th i booked a ticked in which an amount of 473 was deducted and till this date i haven't received the refund its been 22 days since then. What a cheap attitude from such a company. No real response atall. Full of fraudsters. Everytime i call the reply they give is, in5-7 banking days you will receive the amount but till this very day i still couldn't believe u ve been cheated this lump. Please do take necessary actions and help...

With reference to the above subject, i was booked a bus ticket from belgaum to bangalore for 01/05/19 on 01/05/19 through redbus.com, but the amount of rs is 525/- debited from my hdfc account the ticket was not generated my contract phone no: [protected] and passenger name is somanath so please consider my complaint and do the needful as early as possible.
Even i have received a sms as,
'payment of rs.525.00 on redbus is declined....

On 21th april i was trying to book bus ticket from allahabd to kanpur. After paying ticket amount rs 1683/- it was suddenly showing some error. Ticket was not booked on red bus app and three times transaction failes but amount is deducted from my account. I already contact to customers care team many. Times. Every time i got same rply as within 24 hours i got only feedback mail for customer care service. Kindly take the appropriate action...

Date of journey: 22 march 2019,
Issue: ticket payment done but no ticket confirmation.
I booked a ticket from nashik to pune on 22nd march 2019, of msrtc bus.
The payment of ticket was done but due to a technical problem, it stated that the ticket could not be booked.
From that day till now i'm still waiting for my refund.
The support people are just making a fool of me.
I have provided them with...

Hello, i have booked 2 tickets from tirupur to chidambaram on 25 april 2019 and cancelled the ticket. I got a mail as the refund process was done smoothly and the amount will be reflected in my account within 2-5 days. But refund amount rs.440 still not credited in my account and its been a week still the amount not get credited. Please do the needful as soon as possible. I have enclosed my mail copies here....

Redbus, please understand buses are the third option for a customer after train or flight to travel. So, keeping that in mind - i could not find tickets in flight or train so opted for bus for very known reason, too many buses. I booked the ticket the evening before my travel date after all my other options were exhausted. I had an emergency meeting on the day of travel so, i wanted to cancel my ticket.

Good lord, i cannot...

I booked tickets for 1280 on march 31, 2019 in redbus. But ticket amount is deducted twice from my account. I registered complaint for this in redbus app on april 3, 2019. Till now refund money not credited in my account. I already contact to customer care team 6 times. Every time i got same reply as within 24 hours get solution. But within 24 hours i got only feedback mail for customer care service. And when i register complaint in redbus...

In April 21st, I cancelled the trip come and back 。Delhi and McLeod Ganj and it said needs 7 days business days.
But until now, there is no refund and redbus app shows "Have refunded"?

/// Info ///
PO No. :[protected]
· Refunded Amount: Rs.2318.4/-
&
· PO No. :[protected]
· Refunded Amount: Rs.2183.10/-
· ARN Refund Reference no.: 75120339112000265765416...

IAm travelling in below mentioned bus, booked ticket for AC, but the AC is not working from 1 am, suddenly the driver switched off the AC saying about some fault. But it seems it iss a negligence and now they should refund the difference amount of non AC bus.
Route: Ambikapur to Raipur (Chhattisgarh)
Ticket No: TN5V38934306
Passenger: giteshree nair (48, FEMALE)
PNR: TS[protected]HGOK/339063/Wadrafnagar To Durg...

I have booked my bus ticket via redbus (Royal bus, ticket number: tn[protected]] from kumily to bangalore on 23rd april 2019. I was waiting at the boarding point before half an hour and called the contact, which is provided in the message thrice, and the reply was to wait in the bus stop. However, after half an hour when i tried reaching the number they are not picking the call and the gps says the bus was passed the bus stop. I called the...

Seriously poor services beyong imagination. No information given or live tracking or anything on the application. Bus got canceled and we get to know about it after we waited and enquired the prtc booth on the bus stand. There was no update on the app. And we are not able to book any other bus also. This made me stuck in this hot weather for 2 more hours. Due to # redbus.

I recommended everyone in the bus station not to ever...

On 28th april i was trying to book bus ticket from dombivali to vadodara. After paying ticket amount 450/- it was suddenly showing some error. Ticket was not booked but amount from my bank account deduced.
Plz refund my amount as early as possible.
This thing is happening frequently on red bus app. Plz find a solution to reduce error.
Amount to refund 450/-...

Ticket of moonlight bus from chandigarh to jammu was booked on 13.04.2019. The result of booking was unsuccessful but an amount of rs 682 were debited from my account. The message from red bus was received that the said amount will be refunded back to me. Today is 28th april 2019 but still the amount has not been refunded. Kindly take the appropriate action to refund the amount and oblige. Transaction id s1904132011187282110751...

We have registered your concern 7894305 - ref:_00d281kzya._5000i1z6qpi:
Ref : 00d281kzya._5000i1z6qpi

I have received a mail informing me that my concern is resolved. I wish to inform you that the same is still pending.

I have booked a ticket from hyderabad to vijayanagaram in the name of manasa mandava my daughtet by paying through my credit card on 22 nd march for a journey on 23 rd march. I received...