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Red Bus Complaints & Reviews

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Last updated May 1, 2024
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Red Bus reviews & complaints page 90

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R
rajmom
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus ticket no. tn6967781513- journey from bhopal to ajmer on 12.5.2019 by rsrtc bus-starting time: 20:01 hours

Subject: redbus ticket no. Tn[protected]-
Journey from bhopal to ajmer on 12.5.2019 by rsrtc bus-starting time: 20:01 hours
Non informing the bus stand name or pickup point etc-
Claiming damage of rs one lakh from your company.
Name of passenger: p nagarajan, age: 56, mob: no: [protected]

Sir

The above ticket was booked online on 12.5.19 for my journey from bhopal to ajmer and since...
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Keerti Savakar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need to credit cancelled ticket money to my account

I have booked ticket but due to technical issue ticket got cancelled and amount got credited to wallet but need to transfer money to my account. Complete cancelled money added in wallet but i want in my account and i already book ticket. So please help me. I have paid 514rs but after cancellation amount should credit in account but it credited in redbus wallet...
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S
Shanmugham Palanisamy
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus cancelled

Address:641045

Ticket no: tn6c55552489
Pnr no: ts[protected]wdha/366569/chn - cbe referring the above o. I booked a ticket through redbus and got a ticket from you to travel by ganesh travels from
Shriperumbuudur to coimbatore on 15th may 2019 and reached us late by 3 to 4. Hours the bus came to sriperumbudur got break down and failed to carry us to my destinations they ganapthu travels left us in the road not made any altrertnate arrangements...
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T
TvSurendra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not received

Address:Flat 103B Block 10A, Phase 2 Janapriya apartments, Miyapur, Hyderabad, Andhra Pradesh, 500049

I have booked ticket from hyderabad to hosur on 28th april 2018,
The bus was cancelled by the operator, and the same informed me before 2hours of departure,
My ticket number : tn5s83911445
I requested in the red bus app, they posted in the app as the problem resolved

How can they said that resolved,
Till now i didn't received the amount

Pls make the refund amount asap...
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M
Madhavanlatha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint for online booking

Address:Mumbai City, Maharashtra

I have booked the ticket Mumbai to Bangalore ticket no(TN6C50591971 PNR no 987683) 2seats with my wife and 1yr child. When I reached boarding point Operater show the chart my name is not on the list they leaved me. But I got all details like bus&operater number from redbus now I'm on road with my family I feel sad.Boarding point to my home 60km distance. Discussed with customer care they simply saying take alternate bus blbut suddenly who...
+1 photos
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K
Keerthana Saravanan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

k. p. n travels

Struggled for more than 2 hours at midnight by 12 to 2pm due to bus break down and there was no bus changing also.
Please consider my approach and do give the better travel experience. Atleast try not give burden to passengers. So kindly take the actions based on my complaint. The service provided by k. P. N travels is very poor. Do check the conditions of bus before taking off....
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S.J.RAMA DEVI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refund the money

I have booked my bus ticket from Redhill chennai to valliyoor on 4th may my ticket number is TN[protected] my seat number is c2 and c3
Bus sri SMS TRAVEL
Travelling date 5th may
Ticket amount is 1798
I cancelled my tickets after one hour please refund my money please take this complaint and make it correct as yearly as possible .i need my money...
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G
George N.J.
from Ilampillai, Tamil Nadu
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cancelled ticket refundable amount not yet received

Address:Miss. Rexy George, D/o N.J.George, Estate AdminstrationOffice, Iyerpadi, Valparai(TK), coimbatore, Coimbatore, Tamil Nadu, 642108

Dear sir/ madam

Cancelled ticket refundable amount not yet received

We have booked a ticket on 28.04.2019 to travel from chennai to kodakara on 04.05.2019 in my daughter’s name rexy george under sona travels.
But we are unable to travel the bus due to the college postpone the annual leave. And we have cancelled the ticket on 02.05.2019 at 5.11pm
And we have received the message from your booking...
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V
Vishwanath S Manvi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent reschedule feature

While the reschedule option is a great feature, redbus have implemented it in a wrong way which will benefit them. Not knowing such a feature existed i went about to cancel a ticket due to change in travel plans. Upon clicking cancel redbus showed a pop option to reschedule the ticket instead of cancelling it. There was no disclaimer message saying once rescheduled one cannot cancel or reschedule the ticket again! This is absolute cheating!br...
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H
himanshu uchchasare
from Sirsi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong information/no customer support

Address:Bangalore, Betul, Madhya Pradesh, 460001

I have booked 3 tickets from betul to bhopal by verma travels for my family the timing for departure is 11:55pm, but the guy at verma travels office says time is 1 am i can't do anything and he misbehaved, my whole family is waiting down for the bus from 11:30 and all the numbers mentioned in the tickets were not responding, no updates for delay, even a person coincidentally pick up my call he told me he will check and call me back, but after...
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S
sakthi_1977
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount refund - reg

Address:pondicherry, Pondicherry, Puducherry, 91

Dear sir,
I was booking bus ticket on 11.5.2019 at nearly 15.30 hrs form pondicherry to coimbatore for my friend. But the transaction was field and amount was debit my account but still its was not refund. And i don't have any reference number against the transaction. So please look into the mater and do the needful

Thanking you
Sakthi k
[protected]...
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H
HOW To
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus cancelled but not informed about it

Address:G-02, madhuban apartments,madhuban, madhuban, Udaipur, Rajasthan, 313001

Dear team,
I had booked a bus from udaipur to kota scheduled to depart at 5:15 pm.

The bus was cancelled and i was not informed at any time. I asked local conductor and then i was informed that bus has been cancelled.

I missed my bus and subsequently the train i had booked for my sister from kota and the next bus was dropping me at kota at around 4 am in the morning and my train was at 2:35am.
br...
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C
Chaitali Sagar Pajni
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst online bus ticketing service ever! they just block your money.

Sagar [protected]

Booked 2 tickets.. Amount deducted for 4 tickes.. Tickets are much more expensive than the actual ticket price.

Representatives are rude and are not even providing a case id.

My ticket prise is blocked in redbus wallet. Want it back asap or i will socialise this as much as i can and going to take this to consumer court....
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N
Nidhish Goswami
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund if cancelled ticket.

Website:Redbus.in

Dear sir/madam,

I, nidhish goswami wish to draw your attention towards refund of rs 2290. I booked a ticket (Ticket no.:- tmbv[protected] from sirsa to delhi on 01.11.2018. The ticket was cancelled on 02.11.2018. I received mail from redbus that refund has been initiated will reflect in account in 2-7 days. But more than 6 months have passed
I raised ticket and mail this refund issue to redbus support team. Redbus asked...
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V
viswanathamap
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus ticket

Address:chennai, 622001

I have already reported here that for my failed transaction rs.3407.25 debited from my account from redbus. Rahul tripathi, staff has insisted to provide him my card number details. Why is that so? Even bank staff told me not to share your card number with anyone. But rahul tripathi threatened me to provide the card details if i didn't provide him he won't recredit the amount taken from my account. I've mail him the card details on 6.5.19....
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S
SaravananRajarajan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount non refundable

Hi,
I have cancelled 2 buses in redbus.com.
Please find my ticket details below
Ticket details:
Ticket number (Tin): tn5t19853898
From: bangalore
To: munnar
Date of journey: 30/04/2019
Travels: k. P. N
Bus type: non a/c sleeper (2+1)
Boarding time: 10:45 pm
No of seats: 2
Seat number: l15, l16

The amount to refund rs 1730 for me
br...
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K
keerthana nkkv1
from Jayamkondacholapuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not credited

Address:tirupur, 641666

Hello, i have booked 2 tickets from tirupur to chidambaram on 25 april 2019 and cancelled the ticket. I got a mail as the refund process was done smoothly and the amount will be reflected in my account within 2-5 days. But refund amount rs.440 still not credited in my account and its been a week still the amount not get credited. Please do the needful as soon as possible....
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L
LSR
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for the bus breakdown on 21 april from madurai to vellore

Address:Mumbai City, Maharashtra, 400037

We have booked red bus ticket no. Tn5h3447192 passenger : vijayamathangee female to travel by sri renugambal travels to travel from madurai mattuthavani to vellore departure by 11p. M. Fare paid rs.900/-.

The bus broke down at kottampatti 45 km from the boarding point and there was no alternate arrangement by the travels. We have taken our own arrangement to reach the destination.

Even after repeated calls and...
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Shajim pathan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating customers by forcefully transferring their money in red bus wallet

Address:548, DARIYAW BUILDING, MIRZAPUR, Ahmedabad, Gujarat, 380001

I have tried booking a ticket from ahmedabad to navsari on 4th may 2019.
Payment was done.. But due to their technical issues the transaction couldn't complete. So i tried booking again. The second time it got success. First time they have taken rs 488 from account.. And based on my request they confirmed through sms that this may be refunded back within 7 days. I haven't got the money. Even customer care is also not replying me on...
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Ajin Vijay
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not get

I have tried booking a ticket from bangalore to trivandrum on 20.04.2019.
Payment was done.. But due to their technical issues the transaction couldn't complete. So i tried booking again. The second time it got success. First time they have taken rs 4830 from account.. And based on my request they told that this may be refunded back within 7 days. Its been more than 10 days. I haven't got the money. Even customer care is also not replying...
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