Red Bus Complaints & Reviews

Sir, i have booked ticket from babughat kolkata to chelidanga asansol which show start time 9.00pm and arrival11.30. But instead bus started at 9.35 pm and bus driver said he will drop me at destination said by online and said we don't follow online redbus instructions. They drop me at 1.55 am at highway and now i m not getting any taxi. I want my money back and remove shivam transport from redbus platform. I have uploaded my ticket. I will...

I have booked six ticket from Agra to Delhi. The reporting time was 4:15 at TDI mall Agra. The bus did not reach till 4:45. We were taken in auto about three kilometres to another destination where we waited for 1 hour more. The bus did not start yet. When we requested the company official, he missed behaved and acted irresponsibly. Asked us to question redBus company, not to them. Now, it is 5:53z the bus has not taken from the pickup point...

I had booked the ticket in redbus from hyderabad to bangalore in royal travels sleeper at 910rs but icancelled the ticket in 24th march 2019. Nearly one month is over but i didn't get any refund amount. Ticket number is tn4q62525408 and the pnr number is ts[protected]uxcq/1530891. I called to the redbus customer care. I am getting the repeated message from one month onwards like it takes within 7days work in progress... I need help in this.br...

I have made 2 recharge of rs 150 and 110 for my mobile number on 15 april 10:22am& 21 april 12:44pm.
One is 15 april-for this i got a message from redbus saying recharge got successful but it was not reflecting on my mobile account and later again i got a message (Your refund of rs 150 has been processed by redbus. The amount will reflect in your bank account) but it has not yet refunded.

The other one is april 21-for...

Ticket no: tn4g65477968
Hebron transport
Salem kondalampatti byepass to chennai
5 - passenger, s ticket amount: 5445
17th march sunday, boarding time 4.10pm

We made the booking on 17 march for the above itinerary, and we were at the boarding point well ahead of the boarding time. We didn't receive any call from the on board bus organizer, as time passed 10 mins beyond the boarding time i called the...

Sir i have booked the ticket and money has been debited from my account but ticket not booked and your msg showing not debited the money again i have paid and got the tickets but previous funds not received to my account.. Immediately i sent mail to support redbus.com.. There's no response and called to customer care also tired 3times no solution.

I need my fund...

I have booked a bus from bangalore to nellore in morning star travels. I have got a confirmation message and email. I have arrived to wrong boarding point before one hour and i was trying to contact bus operator from the time i reached. But the number was wrong. At the time of my boarding the bus operator had called me and he was such a rude to me. I have contacted the customer care executive and he was trying to convince me that whole mistake...

Canceled redbus ticket (Bangalore to namakkal) on 12th, april 2019. After cancelation i have receieved an email and message saying, your refund amount will be credited in 2-7 working days in your bank account. But, today the date is apr 19 2019. Almost 7days completed. Still i have not receieved my refund amount. Even i have checked the refund amount status in the following link "https://www.redbus.in/Cancellation", using my ticket number...

My wife travel nasik to indore by indani travels... After some time one person who work for travels get adjust extra passenger.. Allow seat with beside the ladies... Again one of the drunken staff continuesly argue nad misbehave with my wife and other girls and ladies too... I n my wife complain to operator they solve temporarily and later on same happen again by 1after 12 am midnight then again we call to owner... Its rediculus... N misbehavor...

Dear sir,
I have booked my ticket on Redbus in portal for the ticket to From Bangalore to Vijaypur, made payment online, details are on 16th April 2019.
I have made the payment through online. Details are as follows

Ref No. :[protected]
NarrationUPI-redBus-redbus@axisbank-UTIB[protected]-UPI
Value Date16 Apr 2019

Ticket was not booked successful.

Refund...

I have booked 2 tickets with tckt no. TN5H45233988 PNR no. 543HXGYT for today's journey and as shown in the app I choose boarding point. But the bus didn't come there and later I got to know that the bus goes via different route and never come via the route as shown in the app. I tried to contact with the service provider but there was no any contact no. where should I call.
Please refund my money bcoz the app gave me wrong information...

I had booked a ticket but the transaction failed and amount was deducted and there was no msg about refund even after 2 days
Ashtray travels
Failed transaction
Booking id[protected]
Amount 450
But there is no option to contact customer services for refund status. Or the transaction info don't allow to chat regarding failed case.
Whom can i contact regarding the refund info
Plz help...

I had book a ticket using red bus app on 3rd apirl unfortunately, i had canceled the ticket the money was transferred to my redbus wallet. I thought they may have a option to transfer the money to account. But it was not in redbus even though redbus i a one of the big service in india. Now i really don't know how to get back my money from redbus. The total amount i lost is 1215 rs.

I raised a complaint to red bus they had...

Hey i am a girl working in it sector. I was. Is this is a way of treating customer as a girl with much of fearness in my heart i was waiting for 4 hours. I tried contacting red bus customer support such an pathetic service there is no agent to pick my call i tried to reach them more than 5 times still i was not connected.
I have not any notification of bus contact point phone number. I personally google and collected the office number...

Today ie 17.04.19 my son booked a bus ticket through your gateway to tirunelveli and got eticket message no d[protected] seat no u9 vehicle no py01 ct5199 with the price of rs.1900.00 boarding at mahendra city 9.55pm with the contact mobile no [protected]. But the vehicle reached only 00.50am 18.04.19 without any message to my sons mobile no. He was standing there more than 3 hours with hungry and thirsty. Hence, you r the gateway person should...

Hi

I booked a bus sleeper through red bus in pitambara saroj travels. On the day of travel, when complete payment has been mde, the bus operator called saying, either pay double for 2 sleepers or he will adjust a male passenger in the sleeper and he will not get his sleeper unoccupied. This is no where in their terms and conditions. Also, while booking, i had put in all details including sex-female. While contacting with red...

The redbus helplines are useless and didnt help at all.

Kingfisher translines:-
This bus was supposed to reach the boarding point (Vaibhav theatre pune) at 10:45pm, but the bus hasnt arrived yet. We are waiting at the boarding point since 3 hours.
After multiple attempts of contact the operator informed that the bus has been broke down and it will be delayed for 3 more hours.

They did not arranged...

I have booked ticket through red bus for travelling from tirupathi to hyderabad. Bus operator didn't let me or red bus know that they are not running the service on 15 april 2019. I was waiting at boarding point and called red bus. I didn't get proper response from red bus for 2hours. Even red bus call center people are not interested to respond or talk to provide alternative as this travel is important to me. I'm totally unhappy with red...

Ticket number - tn4s18637980, pnr number-44jxfjkb, journey date-15.04.2019, boarding point from-chaulkhola to kolkata. My bus number was not sent to me. Also the boarding point contact number was unavailable and after complaining that another number was given to me which was a wrong number. I would have missed my bus for this kind of irresponsible and worst service. Later with the help of locals i was able to board my bus. Now i am feeling...

I was a loyal customer to redbus but have stopped booking from it lately. I booked redbus for 28th dec 2018 but didn't get the service. The operator mis-guided about the bus routine as it had already left before the time i was given for boarding. I waited for almost an hour in-spite of reaching on time given by the operator. I also was in loop with the operator in that time span.
Now, the issue is i called and complaint to redbus...