Red Bus Complaints & Reviews

I am Ramesh Kumar Dubey booked valvo ac sleeping 2 tickets on 2 June 2019, on the red bus app search bus Delhi to buxar, they show 52 km near by bus service jagdishpur, I booked amount deducted from my account .
After discussion with the Akash travel they say we not provide the service of Bihar (buxar or near by 52 any location).
We rage the complain in red bus they sad you get refund of amount.

Now he is Denny for refund.
PL don't use red bus service
Ramesh Kumar Dubey
Mob [protected]

On 11th may 2018 around 7:00 am I have booked a ticket in red bus.i have done transaction by using Google pay.i have logged complaint with red bus.they are telling me that they don't have data which is more than 3months.they asked me for rrn number.i have shared the number.but now they are telling me they don't have data.i have lost 1726 RS.redbus is providing worst service.full customer care itself is fraud.mainly supervisor is waste person prasanth.

I had booked bus tickets for 2 persons in Madhavi Travels on 11/06/2019 from Trivandrum to Angamaly. My 1st transaction was made through CSB debit card which got failed but money was deducted from the account.The second transaction was successful. I request you to kindly do the needful for refunding d money deducted in the first transaction
GIS GEORGE

Ticket No. : TN[protected] [From Hyderabad to Indore]
PNR No. : 95404655
Booked through : Red Bus
Traveller : Shree khurana Travels
Date of Journey : 11-June-2019

Purpose of Compaint : (1) Refund of amount as Khurana Travel not completed the travel to the destination as booked in the Ticket - They stopped the bus 40-50 km before destinaytion due to break-down (2) Not taken care for immediate arrangement for the passengers (3) Improper Maintenance of Busses for long travel which led to break down (3) very important.. No caring & support to the passengers/customers for taking them immediately to the destination.

Vide above ticket, travelled from Hyderabad to Indore. It is terrible journey and they have not completed the journey for the amount they charged. the following are the problems :

1) Bus delayed/reached very late than the schedule time at suburbs of Indore (40-50 Kms away from Indore)
2) Then break-down of Bus before 40-50 kms away from indore
3) Not taken care to the passengers immediately for shifting them from there with alternate arrangement...Delayed a lot
4) Our further journey/onward journey totally disturbed due to this and incurred big loss due to this.
4) Staff told Bus will not move and asked passengers to go to Indore as per their wish.

We faced so many problems/loss to reach the destination and for our onward journey.

In view of the above, please refund of fare amount as Khurana Travel not completed the travel to the destination as booked in the Ticket and also delayed a lot, in turn our further onward journey plan disturbed, also put to lot much problems and inconvenience as they have not take care of the passengers.

Regards
murthy

On 08/06/2019 I had booked a ticket from Wayanad to ernakulam.after entering OTP transaction failure message arrived.again I tried and booked a ticket but the amount had deducted two times from my account.the transaction ID and other details of booked ticket is attached below.also I need to get the deducted amount RS.615 to be refunded as soon as possible.

I am trying to book the ticket from a week in the redbus.in. However the booking is getting failed after making payment in bank web site- for fourth time in a row. very patetic interface between redbus browser and banking browser. out of four payments three payments have not been returned. This is not the first time - but fourth time. Even today it got failed. I have enclosed the video as it appears in my system. We request your office to direct redbus for resolution this payment failures and refund crisis at the earliest.

Hiii,
I have a problem today i booked 3 seats for my family and ticket no.TN6Y20959829 but still not show any booking status, but another side create a new issue my debited was cash and payed 19hundred something for redbus.
So, , please solve my problems and
cancelled my tickets and also cash
back my account as soon as possible.
Regards
Vaishali

I have used redbus app for the first time and booked tickets. But I selected a wrong date and wanted to reschedule it to an another date. So went to the ticket options and selected reschedule option to change the date. I couldn't change the booking even though I tried within 30 mins of booking. It was saying sorry you can't reschedule it. I saw many complaints with this reschedule policies on internet for redbus. I tried to reach help support but no one replied even after 7 hours after opened a resolution ticket. I called the customer service number but no response either. I cancelled the ticket with no option left and they looted Rs. 666/- and on the invoice they showed it as Rs. 516/- for cancellation. It's looting people money and there is no strict action taken on this redbus. Please everyone don't book any tickets from redbus.

I booked tickets through redBus from Patna to Delhi in AMAR TRAVEL. Then I got the number of coordinatonter to reach boarding point I tried multiple times but they don't receive my call even they cut my phone although I complaint headquarters of AMAR TRAVEL regarding this issue they also aren't give me any details. I tried to call redbus complaint no regarding this issue but I wasn't able to lodge a complaint. So please give me feedback about this matter & take appropriate actions against this.

I booked my 2 ticket date of 8 the Jun 2019.pune to buldhana.through redbus and receive tiket from national traval. but I'm really unhappy for the below
service.
1.Traval time showing 9.30pm but traval start 11.30pm why they start ?
2 Bus reaches time showing 5.49am but draver said 9.30 am.ehy redbus showing wrong time.
3 no one answered call from traval office.
4 office staff and traval driver directly said we are not reach on time please left this traval.can I paid money for this one.
5 I'm requesting to redbus please refund my money because of you I reach let on my destination.and miss my some work.
Today I start share all details on social media also raise the legal complaint in consumer court

I'm book my ticket through redbus and select national travel.why I'm choose this traval because on the booking time they showing traval start time is 9.30pm and reach timing5.49 and I need reach in buldhana 6.00am.but they start traval 11.30.pm multiple time I was requesting to traval driver and the office boy Vishal but they didn't start travaling on time.still we are in ranjangon so how they reach me 5.49am in buldhana.im really unhappy for redbus service so I want refund my all ticket amount due to not follow the travaling time.if it is not happen I will share all details on social media sites and also take legal action.aldo I will not used redbus service also pass massage to everyone redbus provide bad service and bad training agency.
Below is my ticket details and agency no.
Booking confirmed, Pune-Buldhana, 08-Jun, 09:15 PM, Bus No:, seat no.11U, 13U, fare.1466, from.Shivajinagar lic bulding, Thank You for Choosing Us, Happy Journey, Visit Again, With Best Regards, National Travels [protected] / [protected] / [protected]

I had booked a bus from Suart to Lucknow for 12th May via redbus. I was to reach Kanpur for an interview on 14th May and had planned accordingly. They promised to reach the destination within 13th May on the site at the time of my booking. I also received confirmation regarding the same. However on contacting the bus operators that evening they told me I could reach Lucknow only on May 14th. With no time left i had to go back to mumbai and I had to book air travel in order to reach for my interview at Kanpur on time. I registered a complaint with them but even after a month there has been no response. All other redressal sites that they claim to have is also down. I need my refund and compensation for my loss

I book one ticket on redbus that time i put date 1 day after by mistake(that also because redbus not ask date they always put date which you put previously in past sessions) after booking i realized that bus is one day latter so i ask them to reshedule so they said this bus is not reshedule and non refundable. But they did not mention it in front of bus when i book tickit. And when i call them they told this bus is non refundable.if any bus is non refundable then they have to put it in bold infront of bus. And not giving my money back.

I booked a ticket from Bangalore to kolhapur on 7 june 2019 on redbus website. I got the e-ticket on my mail with incorrect information. On the ticket the boarding time was mentioned as 10 PM but the actual boarding time was 8:45 PM. Because of this I missed my bus. The ticket is attached below. I want refund because this is a technical issue. I request you to sincerely look into the issue and issue me a full refund.

I am Sathyanarayanan I have an issue Plz solve it I cancelled my ticket in redbus plz transfer my wallet amount to my bank account plz do needful.

Dear . sathyanarayanan,

Your ticket has been cancelled successfully and we have initiated the process to refund Rs 1080 to you.

Your booking trip id for this ticket is[protected]

Ticket details:
Ticket number (TIN): TN[protected]
From: Villupuram
To: Coimbatore
Date of journey: 09/06/2019
Travels: City Travels
Bus type: Non A/C Seater/Sleeper (2+1)
Boarding time: 02:30 AM
No of seats: 3
Seat number: 14, 12, 11

Best regards,
--
Team redBus

Hi Team,

I booked my bus ticket today but for a single ticket, payment deducted from my account 2 times.

And I have tried to contact with customer care executive before 45 mins but not able to contact them because call is redirected from starting again and again.

Please find the attached screenshot of my Ticket and Bank Statement for your reference and refund my extra deducted amount as soon as possible.

Thanks,
Pooja Bhatt

I booked tickets as i pay fee through debit card ..next 1 sec .. notification" booking failed your money will refunded ." ..can you just tell me why tiket not get booked .and i tryed 6-7 contact number but non of then word .you are not trustable . solve my problem .or i will complain at police station ..what is this ? if you can't provide facality to customer for a call . and what should we understand ??? that you just take money and now you have to any way to contact, not from website not from app ..in whatever number i call it just say " this number is not available " i think you should get bend .

I have booked my bus from Delhi to Dharbanga in knabi bus& travellers near Anand vihar in RS 2600/- but when I got the bus all Traveller are traveling in 1800rs why this cost variation.the service are too bad ac is not working properly .I can't accept this kind of poor service recommend to all don't book ticket from red bus .. I booked the ticket trusting the policy mentioned in red bus app.. But red bus is saying the policy mentioned in app is generic and not applicable for this ticket.. This is a clear case of cheating and fooling customer. Customer book ticket based on the policy shown in app.. I need help in registering a cheating case against red bus.

Sir
I have booked bus ticket on redbus to travel from nagpur to nashik on 02.06.2019. My pnr no. Was[protected]. Rs. 1320 /- has been debited from my account and seat no. 2 was allotted to me in rajlaxmi travels
But timing was 9.30 pm from nagpur.

But at the time of boarding in the bus that the bus operator told me that the same seat is allotted to other person too mr. Jay and he is already seating on the seat. Due to this incident i got shocked.
I had shown my ticket to bus operator but he told me that this mistake has been done by redbus and no seat was available. I told him and requested lot that it is very much important for me to reach nashik that day however bus operator was not agreed to allowed me to board on the bus.

Ultimately i have to fold my hand before the bus operator and i collapsed in his foot.
Thereafter he agreed to allowed me to board on bus and i have to travel near about 50 km on standing... Thereafter he shift me in other bus where i have to travel by seating in the bus...
Due to this horrible journey i have to suffer from mental agony and tress and next day i become sick and cant do my job...
Due to your defective system and deficiency in service i have to suffer lot... Therefore you are liable to give me compensation...

I have booked a online ticket for four persons names chandresh 42 male. Alka 39 female. Pranshul 9 male and bhavya 6 female on date of booking 14 may for date 16 may from varanasi to sonauli ticket no. Tn6c23076541 with pnr snli[protected]/vns online with sbi online. Bus was canceled at the last hour of journey and my money is still not refunded. Kindly help for refund.