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Red Bus Complaints & Reviews

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Last updated Apr 13, 2024
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Red Bus reviews & complaints page 92

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K
K T Sabu Hsst
from Belgaum, Karnataka
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claim for refund- kbs travels

I Had booked two tickects in KBS Travels AC Sleeper bus from Bangalore to Kannur to travel on 26/04/19. The pick up point given in the messege was Forum Mall Bangalore. We couldnot travel as the bus didnt come to the point. Later they said that it was the Forum Mall in Madiwala they meant. So we are entitled to get the ticket amount refunded (Rs.2550) as the place of pickup point was not given specifically in the communication from the operator....
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Santhoshbk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus change information not informed in advance by kallada travels

Address:No 344/A 3rd Cross Koramangala 8th Block Opp Police station, 560095

Hi team,
This is to bring to your notice with red bus team regarding my worst experience with kalada travels (Suresh kalada) travels on 24th april 2019 night and return on 25th april 2019 journey.

I have booked volv0 multiaxle sleeper 2+1 bus from red bus app for journey from bangalore, madivala to ernakulam on 24th night 9:00 pm, when we saw bus at 9:15 pm near travels office then only we came to know the bus is not...
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amareshk
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to cancel the ticket

Not able to cancel the ticket. When i tried to cancel the ticket, it is asking us to contact the bus operator. Bus operator is saying he will not cancel the ticket and he is asking us to contact red bus.
Called the redbus customer care and also bus operator as well, no body is ready to cancel the ticket. Could you please cancel the ticket and refund my amount

Redbus mticket
Route: bangalore to ballari
Ticket...
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manoj.m123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

buses getting without any notice

I have booked tickets from bangalore to coimbatore (Kbs travels) and return (Kkr trans india) ticket. Both buses got cancelled on the previous day. This is not really expected.. We had to spent lot of time, money and energy to do the alternative. Redbus should promote this kind of operators.

Could you please clarify and provide the details on the same...
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Vandana_bindu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus services

Address:No.C5 electricity dept quarters, mettakur, Puducherry, India, Yanam, Puducherry, 533464

Hello, i'm dr vandana. I'm using redbus since 4 years. But i'm regretting to inform this, im spending more money and changing different bus services because while travelling none of the bus services are stopping near rest rooms or toilets. As it is not possible to travel without using using toilets atleast once in 10-12hrs journey. Stopping in the middle of nowhere next to roadside and asking females to urinate on road in middle of night...
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Naveenraju
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money was gone while booking my ticket using tez

Address:75,Malligai Nagar, Periyar nagar main,, Avaniyapuram,, Madurai, Tamil Nadu, 625012

Hi,
This is naveenraju, i booked my ticket in shri baghyalakshmi travels in 14 april 2019 using tez app of bus fare 450. Transaction of money is successful but ticket was not generated and cancelled too. Then i click try option to book again the same bus. This time i made my transaction through my bank account app. Transaction successful and ticket will generated but amount was also debited from my account.

I made...
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Sivakumar VRM
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim refund not received from redbus for the cancelled service (prtc)

Address:Veeravanchi Nagar, 605110
Website:redbus

Name : v. R. M. Sivakumar, age - 50, gender - male, pnr numbeer - p643561,
Date of journey - monday, february 18, 2019, trip code - 0631pdcchn
Departure time - 06:31hrs, seat numner - 27,
At the last minute prtc cancelled the service.
I have send several remainders to [protected]@redbus.in.
Any body please advise me how escalate this issue to higher authorities....
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Sridevi Kadali
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation refund

Website:Redbus

I booked my bus ticket by redbus on 16 april 2019 (Ticket number (Tin): redbus ticket - tn5f69638312 from hyderabad to pune for dated 23 apr that tckt amount was 1312.5/- rs. And cancelled the ticket on 17apr 2019

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days (For your reference i am forwarding...
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Rakshitha B K
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about refunding the amount.

I booked my bus ticket by redbus (Ticket number: tn[protected] from bangalore to mangalore for 16 april 2019 that tckt amount was 970/- rs. And cancelled it on 11 april 2019.

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 7-10days (For your reference i am forwarding your mail with this mail).
br...
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Navaneeth Sarabu
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no bus service which I have booked for

Address:IBIBO Group Pvt Ltd. #No 23, 5th Floor, Indiqube, Leela Galleria, Hotel Leela, Bengaluru, Karnataka 560008, Bangalore, Karnataka, 500036

I have a booking from vizag to hyderabad on 21 april 2019, i have waited over 4.5 hours on road with my family but bus didn't arrived i called customer care he told me that there is some technical problem and bus will be arriving in 1 hour and i waited for 1 more hour bus didn't arrived and i stayed at hotel at that night and planed some alternative to my destination
After reaching my destination i called again customer care he is...
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murali2789
from Warangal, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

orange travel bus no ap16tj6964 booking ticket no tn5q33691639 requested refund amount rs 963

Address:H NO 11-28-326/D/1 AUTO NAGER KOTHAWADA WARANGAL TELANGANA STATE PIN CODE 506002, Warangal, Andhra Pradesh
Website:www.redbus.in/?gclid=Cj0KCQjwkoDmBRCcARIsAG3xzl-A-Az4jO6yzkLqBqDMsQ62BmMGr5Nf3RLpCBg52ZvW7zf4Fa9wtp0

Dear sir/ madam
I would state that i booked red bus ticket using redbus app on 24/04/2019 3.40pm
Soon after booking the ticket i got seavire back kidney pain, its hard for me to travel from warangal to bangolore, immediately i made request to cancel my ticket in redbus app, as well as i call to redbus customer care no [protected] and spoke to executive. Without my consern they closed complaint no 8211405
I request you...
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Nitinkkute
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount is not received

Address:SHREE GANESH ENCLAVE, NEAR ASHOKA BUILDCON OFFICE, ASHOKA MARG, DWARKA, Nashik, Maharashtra, 422011

Redbus mticket
Route: nashik to pune
Ticket no: tn5e10139426
Passenger: nitin kamlakar kute (31, male)
Pnr: 91823723
Travels: prasanna purple mobility solutions pvt ltd
Departure: 11:30 pm apr 25, 2019
Seat numbers: 14, 13
Total fare paid: rs.946.0
Boarding point: mumbai naka purple travels
Landmark: mumbai naka purple travels
Address: n/a
Boarding...
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Sujit Surendran
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus did not stop at the boarding point

I am very tormented and distressed because of poor service provided by red bus service. I have booked my ticket in hk travels, baroda on 23rd april from baroda to mumbai. The bus did not stop at dhumal chowkdi. My pnr number is 92284583. My ticket number is tn5p49733957. I called the boarding point number [protected]. There was no response.
I was virtually stranded at late night at 11 p. M on highway. I called red bus customer service,...
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theenigma017
from Mumbai, Maharashtra
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redbus supports mafia operated kallada travels

Address:Bangalore, Karnataka

This bus is operated by the mafia and you will risk your life getting in this bus, recently 2 people were almost murdered in the middle of their journey from bangalore to kochi by thugs hired by the bus operator who stormed the bus and started assulting passengers past midnight, they were abandoned in the middle of the road

By still having kallada in your redbus platform you are endangering human lives, ban kallada from redbus...
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Shiva17
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

apple travels - worst experience

Address:Guduvanchery, Chengalplattu, Tamilnadu, 603202

I booked a ticket for my dad from guduvanchery to madurai in apple travels (Ac seater/sleeper) seat no 1, boarding time 12:50pm on 22nd of april 2019. My dad supposed to board the bus by 12:50pm but the driver called me at 11:10am and asked to come to pick up point in 15 minutes. When i informed him that the bus timing is 12:50pm, the driver replied "i[censored] want to travel come and board the bus else we will leave without waiting". This message...
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Venkatkumar116
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus - booked tour king travels, but the bus didn't come

Address:Chennai, Tamil Nadu

Last wednesday booked ticket in tour king travels for election purpose, boarding point tambaram and timing 10.15, i have waited till 12 o clock, i called frequently to that bus person and finally he said, bus won't come and then i called redbus customer care but they didn't pick my call and i came to room and next day, i will get the government bus and reached home, very worst experience with redbus, all time i prefered only red bus but now...
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Nidhu83
from Kannur, Kerala
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ban kallada travels@suresh kallada

We usually book bus tickets through red bus. I have booked a ticket yesterday also with red bus online
I hope u are aware o[censored]nhappy incident occurred in kallada bus yesternight
There was worse manhandling done by bus operators to selected passengers who demanded for an alternate bus in place of bus which ve gone break down as i could read from victims who shared their experience in facebook. Also the news was published in malayalam...
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aravinth samy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus fare ticket will be debited

Address:porur, Chennai, Tamil Nadu, 600125

This is very harrasing issue facing woth redbus, i have booked the ticket from chennai to tirunelveli through red bus while booking the tickets i have selected the date of 6th april due to their technical problem the amount worth rs.650 has been deducted from account but the booked ticket is not confirmed please revert my money back as soon as possible.

My email id:[protected]@gmail.com
Booked id is not mentioned as...
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Ashim Kumar Ganguly
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of ticket fare for cancellation of bus service

Address:Shyamoli Yatri Paribahan, Kolkata, West Bengal

I had booked the attached two tickets online for my travel from dunlop bridge (Korunamoyee) to assansol. The bus was suddenly cancelled without any notice via email.
The full amount is supposed to be credited back to my account but till date no amount is refunded to my account. Please refund the amounts urgently without further delay.
Booking details :-
• date of booking – 18.04.2019
• date of journey –...
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Sufiya Khanam
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding to cancel my bus but there is no refund my booking amount

Dear
Sir my name is noor alam khan i am booking bus from delhi to siwan on 20 april 2019. My boarding point is anand vihar (Edm mall). My ticket number is - tn5j34925958. And bus is grt travels my registered number is [protected] and email is [protected]@gmail.com. When i call to red bus costomer care number for refund my booking amount on 20 april 2019 then by customer give a complain number -8144566 but this time refund amount...
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