Reliance Digital Complaints & Reviews

It is to inform that I placed an online Order of Hitachi 1 Ton 3 star Kaze Plus RAW312KWD Window AC through reliance Digital Online Shopping vide Order No. RDF02816673 dated 27th May, 2020. The expected date of delivery of the product was Friday, 29th May, 2020 but till date the order was not delivered neither any update was received through SMS or email.

2. In this regard, I called Customer Care Number of Reliance Digital...

I ordered kent maxx water purifier from reliance digital but first ordered delivery done late after keep on calling for days and now i am waiting for installation but no body is coming to install my purifier. They’re just giving me false promises everyday that engineer will definitely call and come. When i asked that i want to return this, they said somebody will call back and book my return but no reply....

I have purchased iphone 11 pro max at reliance digital store in guntakal 515801 with price 123900/- on november 2019. During that time the sales person told me that you will get cashback 6000/- on sbi debit card with in 3 months. Now it was completed 6 months till i will not get anything. I have asked somany times, the sales person not reply properly. So please kindly solve my problem. My mobile number is [protected]....

Order rdf02580470 having shipment number di[protected]

Supposed to be delivered on 16th may but till date there is no change in status of the product which shows it is under transit. They advised to refuse if i do not want the product to courier partner and i did.
Tried reaching them countless times to cancel my product and initiate the refund process. Every
Time i called they assured a call back in next two hours....

I have placed order on 23rd may 202 in reliance digital site. But i didn’t receive till yet. It is express delivery which i selected. Within 48hrs, order should be delivered. I am trying to reach customer care from last one week but no response. And also i dropped multiple mails to their customer care and head of customer care dept. But i didn’t get any response from them. I tried to cancel order but there is no option to cancel order...

Hello everyone

My name is mohit dalal living in new delhi i have purchased a panasonic inverter ac model cu-us18sky-1 from reliance digital on[protected] of 43102 rs from the day one it has problem and i am saying to replace it from the day 1 of purchasing the inverter ac but no action taken on that they always repair it and after 2-3 days it start creating fault or it gets problems again and again but no one listen me to...

Purchased jiofi jmr541 through online (https://www.reliancedigital.in/) on 20-mar-* and paid online. It was delivered on 8th may but unfortunately with swollen battery. I called to customer care 25 times for the replacement they told that it will be replaced within 8 working days. Even i sent mail to cshead for the same and even sent the reminder mail 8th times. But i am still waiting for the response. I request them kindly provide the replacement...

I ordered an apple pencil from reliance digital online store. The person from their punjagutta, hyderabad store delivered it when i was not at home. When i get home i find that the packet is not sealed and once i try to connect the pencil it doesn’t work or charge at all.

I’ve mailed, sent fb msg, tweeted and called them many times since 26.05.2020 and they have not responded once. They have dumped a used non functioning...

I have purchased LG 1.5 Ton Ac from reliance digital. The item has been delivered promptly 24 May. But the installation has not been done yet. No response from either the customer care number or their customer care mail id. It is very frustrating. I would like to get the AC installed...

I have purchased a 190l fridge from reliance store (Sunteck grandeur, sv road). Paid money but the item was not delivered for the next two weeks. I kept inquiring but not given the proper date of delivery or status. Then lockdown happened.

Again when they started delivery two weeks back, i received call twice that they will deliver but did not deliver. Called their customer service numerous time just got a robotic answer, my...

I had ordered a laptop from reliance digital online store. But during delivery as the seal was tampered and package was torned so refused to accept. I Contacted the customer executives regarding refund and they said refund will be processed after product recieved at ware house. But even after 13 days of returning of the product, refund not processed by the company. I tried to contact the customer executives regarding it but they are not responding...

I ordered 2 ton ac online and got it promptly delivered next day. But for installation no response either from reliance digital or whoever supposed to fix it. I understand from unreliable sources that it may take more than 4days for technician to respond. This seems to be the problem with reliance digital. They have no after sales support and they are happy having sold it. People should be wary about ordering /buying anything from them. They...

I am purchesing whirlpool washing mechines but still its not working more then 7 times i complaint in reliance store there is no respons in properly. Very bad productsthis is my no :[protected]...

Hi team,

I bought an air conditioner after lock down and the product has been delivered on 22/05/2020 and raised a request for installation on 23/05/2020 and i tried calling there customer service number multiple times they are keep on telling the same thing it will happen in next 24 hours it is almost a week as of now there is no response and i have sent a escalation email to the team as per their reliance digital page but...

I purchased ac from reliance digital showroom banjara hills hyderabad[protected]. They gave me commitment of installion on 24-5-20, if i get that order picked by me from there where house which is more than 40kms. I went and picked the product by my self. Its been 3 days now, no one has turned to my place for installation. Please do the needful at earliest. Iam very disappointed with the service....

Hi, my name is Ravindra Ranjan. I am from Patna(Bihar) and my home is in Rajiv Nagar locality. My nearest Reliance Digital store is in Patliputra(Uno Complex). I have bought many products from there, initially service level was very nice but now I think business has grown and they are no more bothered for service anymore. I had selected AC of LG company and wanted to pay through credit card and get the same converted into EMI, as I always...

Hi,
I'm using Kent RO that I'd bought from R.digital store and day-by-day I'm having the no.of issues from Kent RO, I understand the situation of lock down but the the same situation is for me, I'm unable to get the drinking water,
on[protected] I just made a complain for the same and regularly complaining the same but there is no action is being taken from you side,
so kindly provide me the solution ASAP because this...

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Order number rdf02715529

I order a product from reliancedigital.com on 20th may 2020 and the expected delivery was within 48 hours.

Now it has been 96 hours and i still haven't recieved the product.

I didn't get any response when the emailed the customer care, also i escalater to customer service head, even that didn't get me any replies.

I called the customer care for canceling...

I haven't received the cashback of 2500 rs as i bought the laptop in 15 november 2019 and paid it with hdfc atm card and they told that cash back would be in 90 days but yet i haven't receivedit....