Religare Enterprises Complaints & Reviews

Dear Sir,

I have not given any permission or authorisation to Ravinder Tewari to buy os sell
Future or options.The unauthorized trade transaction was done without my consent.
Filling up the Religare form and giving the power of attorney does not give my broker
the right to misuse the power and do whatever he feels like.
Furhter note I have repeatedly requested tewari over phone not to do these transaction
that I do not give consent nor he has spoken to me over the phone before buying the future option o[censored]nitech or IVRCL .Please note that I had made the payment for the procurement of Titan Industries and Reliance shares.
How is it possible that anybody at any time can or is allowed by religare to make
decisions for the accountholder on his own judgement without permission and authorisation
of the account holder? Is this fair towards any client or accountholder at religare or any other brokerage.
Can the brokerage firm trade on its own and try to show that because once you have filled
the form they are at liberty to misuse the power in any way.

Thanks

Anjali Singh.

Dear sir,
Good Day

I am having Demat account with Shalimar bag branch. Office staff & Br. manager did unautherised transictions from my account without my knowledge & they vanished all my money for their pitty commosion. I spok to all relivent autherities within the company but they did notning.
Pl take action against the company to recover my money.
I shall be highly obliged for your co-operation.

Your faithfully,

Vivrek kumar rai

Sub- Complaint for Demat Account No. N 207192
Dear Sir,

Refer to my account No. N207192 namely Jagat Bandhu dangra, Miss Nidhi & Mr. Amit Jawa approached me to open a demat account. I had opened a demat account and given a cheque of Rs. 20000/- . Miss Nidhi & Mr. Amit Jawa promised me that the total amount will be transferred after opening a linked saving account.

When the amount did not transfer in my saving account No. [protected]. I approached to religare office sector-15 for transfer the balance amount. Religare employees told me that there is some technical & paper problem in my account. They had taken my sign on two papers and assured me that the amount will be transferred within a week time.

After than I contacted so many times but every time relagare staff making me fool and assuring balance amount will transfrred soon.

At last I contact for close my demat account . but relegare staff refused to refund my balance amount.

Now they are telling me that your account is premium type so we will not refund the balance amount.

Religare never told me about any scheme of non refundable of money or any other type of premium account..

Now I want my balance amount with interest immediately. If the balance amount would not transferred immediately then the matter will go to court.

J.B.Dangra
House No. 485, Block- C
Street No. 6 S.G.M Nagar
Faridabad ( Haryana )
[protected] Mobile
[protected]@yahoo.com

1. I am a client of Religare Securities having D mat account with the company. On 07 Oct 09 I purchased shares on intraday basis. As per the policy of Religare Securities, Any client who is having holding more than one lac can convert intraday purchase into delplus purchase. On 07 oct 09 due to tenical failure I could not be provided the delplus facility resulting in loss of approx 25,000/ (Twenty five thousand). I also wrote to them for refund the amount but no response has been received so far.

Beware friends, you may also get trapped. Please go through entire one way communication from me to Religare, which they did not feel necessary to even reply:
Dear Sir,
Its the 3rd day, i am struggling to get my Rs. 17,000/- which i had transferred on 6th Oct. Till now it has not been credited to my DEMAT A/c. on 6th i had called Mr. Abhishek and he told transaction is in process, yesterday i talked to Ms. Isha[protected], she told your request about the same has been forwarded to the destined place. Today also i talked to Mr. Abhishek, he told your request has been forwarded to the destined place. You will have to wait.
I am amazed, i am mailing you on 05 mail IDs since 6th Oct. but did not receive a single reply till now. If it is your attitude then i have been fooled, now i am repenting why i opened DEMAT A/c in Religaresecurities. Today only i am going to open my new DEMAT A/c with other service provider. I vow not to trade any further more from Religare DEMAT. I am going to post the complete one way communication to Consumercomplaint sites.

Vikash Anand
N130730

On Wed, 07 Oct 2009 15:48:42 +0530 wrote
> Its 03:45 p.m. now, till now the transferred amount has not been credited to my DEMAT A/c. Today morning also i had talked to your CC ( Ms Isha, Ref # 2023651). She told me that my complaint has been forwarded to the respective department. Lastly i am suffering, due to your faulty system, and even making complaint just after the fault.
>
Forget about all, i have not received any reply from you all 05 mail IDs even after 24 hours of my complaint. What an effective world class service you are providing. Its so simple to understand that you are not at all bothered about your customer's satisfaction. The most burning example is that, its more than 03 weeks i had redeemed my trade reward. and till now not received my free gift voucher. You are forcing me to quit association with you.
>
Now i dont want any clarification from you. You give me the detail, where my Rs. 17,000/- has gone. Have you assimilated that or i have to wait till the end of this month to get it.
>

>
Reply me suitably.
>
VIKASH ANAND
>
N130730
>

>
On Wed, 07 Oct 2009 08:57:05 +0530 wrote
>
> Till 09:00 am today the transferred amount Rs. 17000/- has not been credited to my DEMAT A/c. Now i am afraid, are your intentions good or not. Till now i got no reply from you about my complaint. My frustrations are mounting high & high. Its just untolerable. I am reminding you that i will post all these communications to various complaints sites & lodge complaint against you in Consumer's Forum of which i am a registered & Paid member.
>
>
>
You are forcing me to quit with you. In my view you are the worst DEMAT service provider now. I had recommended too many people for Religare Securities, but now i'll warn everyone about your worst kind of services.

Waiting for your action & reply at the earliest.

VIKASH ANAND
N130730

On Tue, 06 Oct 2009 15:24:29 +0530 wrote

>Dear Sir,

Its too much that i am facing too many difficulties in association with you. I am again repeating, that if you will not care for your services, i will break my continuation with you. Its amore than two years association, and now i am so much frustrated that i am not able to count.
>
First and the foremost thing, you dont even reply to my complaints on time/promptly. This means you do not bother about our problems.

In the equity login page your CC number is still showing[protected], which is temporarily out of service. This is either cheating or you are not able to manage this company.


Today around 11 am, i transferred Rs. 17,000/0- from my ICICI bank to Religare. I was very much eager to buy Bharti/Suzlon/Unitech. But no transfer took place to my Religare DEMAT A/c, whereas My ICICI bank A/c is showing transfer successful. I found alternate contact number of your CC, and talked with Mr. Abhishek. He took all neccesary informations from me and told that, the transfer was really succesful but in our record it is showing 'In Process'. I requested him to push the transaction, so that i can make my trading. Now at 3.00 pm. Market regained and all my desired Scripts recovered. I couldnot buy anyone.

Now i know, that you wouldnot believe me, and ask for proof of transaction, as is your regular practice. Here is the Transaction details from My ICICI bank A/c.

06/10/2009 BIL/[protected]/Religare/[protected] DR INR 17,000.00

Now tell me would you give me the money which i lost due to your fault. Moreover, when i talked twice to Mr. Abhishek at 03.00 pm , he told very rudely that he has already informed me earlier that the transfer is in process. What a hell service you have adopted now, as if you are ready to windinging up your services, so not interested in Customer satisfaction.



This is my last warning, if i got this type of service & responce in future, I'll break my two year old relation with you. I am highly dis-satisfied by your services & response. And after breaking my relation, i'll post my experiences to many of CONSUMER FORUM sites, and lodge my complaint with Consumer's forum.


Please treat the matter as MOST URGENT and reply me suitably, why i should continue with you. I am saving this mail, to utilize in future. I'll also save your reply to this mail for my benifit.

Regards

Vikash Anand

From: "vikash anand" [protected]@rediffmail.com

To: [protected]@religareonline.com

I have Online share trading account with Religare Securities Limited .......

This company has caused loss of time ,energy and money since I opened zero brokerage intraday share trading account with them .

On most of trading days they have intermittent technical problems which customer like me can only report to a concernned person but daily technical problem has incurred loss of time ,energy and money to me .

I have been writing to the company's customer care and management and they kept ignoring my problems saying I dont have anyproof of problems.

My contact number is[protected]

What can be done in such cases in which a company seems to be committed and wastes customer time ,energy and money ignoring their problems ....

I want to discus it with you I have bunch of emails written to them which has no effect on them kindly give your contact numbers ..........


Regards]
Rinku Tuteja
[protected]

sir/madem
maine 2 month pahle apne kuch share kotak to religare transfer kiye the jo galti se kisi doore ke A/C me credit ho gaye maine iske liye religare ki branch me written complain kiya par unhone 2 month me bhi koi sahi jawb nahi diya maine unse kaha ki mujhe koi leter dijiye jisme ye likha ho ki maine aapko applicaton di hai na to unhone koi letter diya na mere A/C me share credit kiya.
so plz sugest me mai iske liye kya karoon?

Respected Sir / Mam,

I have applied for new passport on 25th may 09 throuth TCI Office, Agra bt till the date i have not receive my passport, I was informd to TCI Office by mail or phone, bt nobody responding, infact nobody has no idea about my status, then i visited Gaziabad Passport office and ask for my passport but he said your Police Verification Report is not submitted. After this again i have tried to contact TCI Office, but nobody was there to solve my problem.

Sir, i dont know what to do against TCI office OR LIU Officer, bcoz they people are not submitted my verification report in last 3 months. Please do somthing OR suggest me.

Thanks and Regards,

Nishi Agarwal

File No. GZB-A[protected]

D.O.B- 31.08.09

Account details:

NSE Member: Religare Securities Ltd

Trading cum DP A/C Client Name: Ravinder Kumar

Client code: RK11590

DP Client ID[protected]

Branch: Shalimar Bagh, Delhi

Brach Manager: Mr.Syed Mohd Mudassir Hasan

Relationship Manager: Mr.Santosh Kumar Sahu



This is to bring in your kind notice and register a complaint against Religare Securities Ltd for the loss of approx. Rs. 4 lacs due to illegal trades placed in client ID RK11590 without my consent.



Background:



I have a Trading cum DP A/C in the name of Ravinder Kumar with Religare Securities Ltd. In this account many illegal trades had been placed without my consent and due to which I had been debited with a loss of approx. Rs. 4 Lacs.



Points of complaint


Action required

Loss due to illegal trades


Full compensation with interest

No proper communication


Strict rule for proper communication

Trades done for generating brokerage


All brokerage should be reversed

Moral hazard and misconduct


A huge penalty on member and an equivalent compensation






Note: -

2. I have recorded line with Branch manager and Mr. Santosh Kumar Sahu. Mr. Santosh kumar Sahu has confessed that he has done unauthorized transaction in my trading account(RK11590). Which can be provided if required?



Hoping that all my grievances will be taken care.



Thanks and Regards

Ravinder Kumar ([protected])

sirmem
maine aaj subah 28000 rs ke share sell kiye the or cash 10000 tha maine kuch intra day ke liye share purchase liye the jo delivery main convert hop sakte the 18000 kareeb ke aa rahe the unhone kaha aisa nahi ho sakta jisse mujhe 5400 ka loss hua main iski poori bharpaayi chahta hoon anytha mujhe iski complaint sebi se or bhi karni padegi licence rokne ki poori koshish karunga inke
or upbhokta forum main bhi jaunga

Never ever think of opening a trading account with Religare. Beware, if you do so, do that at your own RISK. The risk of hypertension, stress and depression in addition to missed financial opportunities. Religare service is the worst one can imagine. Unprofessional to the extent possible. Very poor infrastructure backed by useless customer support. Religare's tech-support is a bunch of stupids making fun of the customers in trouble. If you want to experience hell first-hand, subscribe to Religare Online Trading (RACE) service. Experience HELL at a very reasonable price for a very prolonged period of time, if you dare to become a Religare Online Trading service customer.

Sir,

Please keep me informed about the latest developments in this matter. I would prefer not to entertain oral communication in this regard as the authenticity to it is not all dependable(you would be knowing it better as the case has started due to that itself, lack of authenticity in communication from your end).

It would be better if I get mails with SEBI marked in CC so that there is transparency in between which would be helpful for both the parties for any kind of further proceedings.

Thanks and Regards
Ritwik Dey

From: Ritwik Dey
Sent: Friday, September 04, 2009 3:52 PM
To: 'Dwaipayan.[protected]@religare.in'; 'sanjay.[protected]@religare.in'; '[protected]@religare.in'; '[protected]@religare.in'
Cc: '[protected]@sebi.gov.in'; '[protected]@gmail.com'
Subject: RE: Improper Trades in Religare Securities (Gentle Reminder)

Sir,

As discussed with you on call, that Monday 24th Aug 2009 Fame Industries was on Circuit for the whole day and there was no trading. I am sure SEBI would be responsible enough to verify and confirm this.

Even if this is the case I would just like to know one thing that how could your dealer confirm that the trade has been executed on the recorded line. Moreover when I spoke to the equity manager Ashish about it on Monday, he gave me the reason that some trades show executed(executed is flashed on screen) while trading but at the end of the day they come to know that it wasn’t executed. Is this the problem with the exchange? Are your exchange softwares not developed enough to handle enough number of customers? Please mark my words that all the conversations were on recorded lines and request you to kindly go through all of those before replying back or calling.

Hope I get a better answer to my question this time.

Thanks and Regards
Ritwik Dey



From: Ritwik Dey
Sent: Friday, September 04, 2009 1:00 PM
To: 'Dwaipayan.[protected]@religare.in'; 'sanjay.[protected]@religare.in'; '[protected]@religare.in'; '[protected]@religare.in'
Cc: '[protected]@sebi.gov.in'; '[protected]@gmail.com'
Subject: RE: Improper Trades in Religare Securities (Gentle Reminder)

Sir,

Can I expect at least a mail from the officials of Religare Securities that the matter is being looked upon? And the dates till when the issue would be sorted?

Or even the top notch people do not care about customer satisfaction and consumer complaints as is the case with the branch?

If this is the case then please let me know so that I can proceed to consumer forum for further claims.

Thanks and Regards
Ritwik Dey

From: Ritwik Dey
Sent: Wednesday, September 02, 2009 11:51 AM
To: 'Dwaipayan.[protected]@religare.in'; 'sanjay.[protected]@religare.in'; '[protected]@religare.in'; '[protected]@religare.in'
Cc: '[protected]@sebi.gov.in'; '[protected]@gmail.com'
Subject: RE: Improper Trades in Religare Securities

I am sorry I did not provide the client code.
The client code is RD2174.
Religare Securities Main Branch Ranchi

From: Ritwik Dey
Sent: Wednesday, September 02, 2009 10:46 AM
To: 'Dwaipayan.[protected]@religare.in'; 'sanjay.[protected]@religare.in'; '[protected]@religare.in'; '[protected]@religare.in'
Cc: '[protected]@sebi.gov.in'; '[protected]@gmail.com'
Subject: Improper Trades in Religare Securities

Dear Sir,

I am a customer of Religare Securities Ranchi Branch and I trade on phone on the recorded lines with the Religare dealer. I had a really horrifying experience which I would like to bring to your notice and would like to know the reason for the same.

I called Religare Securities on 24th Aug 2009 (on the recorded line) and asked for 4 transactions to be made which were:-
1. Selling 100 shares of Zuari Industries.
2. Selling 100 shares of Voltas.
3. Buying 2000 shares of Avance Technologies.
4. Buying 1000 shares of Fame India.

The dealer confirmed with me that Fame India was trading at 21.05 at that instant. I requested him to buy at the current market rate and he confirmed that 1000 stocks have been bought. Please mark my words that all the conversation was on RECORDED LINE.
When I logged into my CRN at the end of the day I didn’t find the shares of Fame India. When I called up the office next day I was informed that there were only 3 transactions and Fame India was not bought. After requesting the security manager Ashish and the Branch Head Rajesh Singh and informing them about the incidence they assured me that they would go through the recorded line and find out. Every time when I called up since then they made excuses and would tell me that they would call me in 15 mins but they never did so. Yesterday I called up Ashish (ON RECORDED LINE) I was told that they have gone through the recorded line and they heard that the dealer confirmed the stocks being bought but there was some software error that they found out. The screen flashed that the deal was executed but actually it wasn’t. I wonder how come this happen. Being a Software Professional with a company like Infosys I know how secured these banking and finance softwares are, either the transaction is successfully executed or it’s a failure. There cannot be instances like the screen flashed executed and the transaction was a failure.

Still if this is a case I would like to question who is to be held responsible for the loss which I had to suffer. I would ask Religare to pay for the losses as it is a sheer mistake on their part. I would like to buy the shares at the present rate and Religare should pay for the balance amount.

I am highly disappointed with this and wonder how a reputed company like Religare pay no heed towards consumer complaints and claim such high percentages of customer satisfactions. Being in a corporate world I know what word of mouth publicity means for a firm trading in stocks but you seem to completely unaware of it. Still would hope a positive response from your side.


Thanks and Regards
Ritwik Dey

i am a po in union bank of india.i opened an a/c with religare securities with 20000rs in april 2009 the broker(mr gaurav, new delhi office) did unauthorised dealings through my a/c.he never called me up nor did he ever receive my phone call.now i have only[protected]rs in my a/c. help me.

I made purchase from religare on March 14 2009 of Rs. 1, 366.00 through citibank debit card but due to communication failure the amount has been deducted twice via trace numbers 592909 & 593914. When i came to know about it next day I immediately visited the store and checked about. store member said that in their system it only shows one transaction so they gave me settlement copy and advised to give it to bank and promised that they will not claim that second amount. I called my bank and bank representative provided me a ready credit on March 25, 2009 and informed that if vendor does claims the amount thats fine but if they claim then this temporary will be deducted back.

Later on June 02, 2009 bank took the money and informed that vendor has claimed the second amount as well and since then I am fighting for my money which neither bank nor relligare know where it is.

Now my complaint or question with bank is that if we swipe a card an authorization code comes up which gets printed on paper which we sign and we also get a merchant copy. So what is the use of that paper we sign called as "merchant cop" if bank doesn't even bother to look if there is any such receipt or not and if has been signed by the same person and they just give money to anyone who takes the card and swipe. Still they say that they have secure banking. This is second bank with citibank, first time it happened with airtel as a result of which i gave up my postpaid connection and afterwards after this case i also changed my account to hdfc bank and also stopped shopping with relligare.

Now issue with relligare is that they did forgery and without even receipt and even after promising they claimed the amount which don't belong to them and such a slow system that even after providing bank letter a month ago they are still investigating the matter.

Today I have given last chance to relligare otherwise i am going file a police complaint and sue both of them bring them consumer court. kindly see if anything can be done.

Sir,
I bought two ICICI Prudential policies from Religare Insurance Broking Ltd(RIBL) on Jan-Feb 2009. At that time it was commited to me that the 15% of the first premium will be paid back as commission. The same I got from them after a great struggle. Now they are not keeping their words for the second policy. They are now providing me a cheque of lesser amount and saying that they are doing their best. Means as much they can do as they are doing any favor to me. As a matter of fact I have not received their cheque. And looking for the justice. I am having all written communication with them made regarding this issue, mentioning the 15% too. Now if its not commited then how I got the first cheque of right amount (15%). Now they are saying that the policies are different. So they are making a loss by providing 15% of the second policy. But in reality the policies are exactly same, as ICICI bank said to me.
So any body please guide me what should I do. This is not a matter of money. The issue is why I should not get my due/right.

Hi,

Pls look into the below conversation and see for your own benefit.

Regards,
Ankush Bindra


[protected] Forwarded message[protected]
From: Ankush Bindra <[protected]@yahoo.com>
Date: Sun, 29 Mar 2009 10:48:37 -0700 (PDT)
Subject: Re: Fw: Complaint Against Religare Securities
To: Ankush Bindra <ankush.[protected]@yatraonline.com>, ANKUSH BINDRA <[protected]@gmail.com>
Cc: Info <[protected]@religare.in>, IS <[protected]@religare.in>, [protected]@bseindia.com, R.[protected]@bseindia.com, sagarika.[protected]@religare.in, subhrangshu.[protected]@religare.in, Amit Sarup <Amit.[protected]@religare.in>, Amitabh Chakraborty <Amitabh.[protected]@religare.in>, Ashu Madan <Ashu.[protected]@religare.in>, Atul Gupta <Atul.[protected]@religare.in>, [protected]@moneycontrol.com

Hi,

This is just to inform that the case is filed with CORE Centre under Complaint Id : 16847.

You have very little time to get back to honesty in business or to face the penalties.

Bye for now.


Ankush Bindra
[protected]

--- On Wed, 14/1/09, ANKUSH BINDRA <[protected]@gmail.com> wrote:


From: ANKUSH BINDRA <[protected]@gmail.com>
Subject: Re: Fw: Complaint Against Religare Securities
To: "Ankush Bindra" <ankush.[protected]@yatraonline.com>
Cc: "Info" <[protected]@religare.in>, "IS" <[protected]@religare.in>, [protected]@yahoo.com, [protected]@bseindia.com, R.[protected]@bseindia.com, sagarika.[protected]@religare.in, subhrangshu.[protected]@religare.in, "Amit Sarup" <Amit.[protected]@religare.in>, "Amitabh Chakraborty" <Amitabh.[protected]@religare.in>, "Ashu Madan" <Ashu.[protected]@religare.in>, "Atul Gupta" <Atul.[protected]@religare.in>, [protected]@moneycontrol.com
Date: Wednesday, 14 January, 2009, 11:10 PM


-----Inline Attachment Follows-----


Hi,

Are we again going for hibernaton ????
The system is sleeping.
Wake UP before it happens to you.


Ankush
[protected]





On 1/6/09, Ankush Bindra <ankush.[protected]@yatraonline.com> wrote:
> Dear All,
>
> I am very glad to see this time I got the call from my KAM after this
> mail has been sent.
>
> I am fighting to get my refund of the loss incurred due to un-authorized
> transaction in future in my ID AB1641 with Religare n Future amount was
> somewhere around Rs. 85K which is huge for any one when he is not at
> fault. I have all the recording where promises of getting the trade
> confirmation were promised but nothing happened.
>
> I simply want my money to be refunded and close the account. I hope this
> time things will be in my favor and I will be getting my hard earned
> money for sure, without going to "Consumer Forum". Thanks.
>
> Regards,
> Ankush Bindra
> [protected]
>
>
> --- On Sun, 4/1/09, Ankush Bindra <[protected]@yahoo.com> wrote:
>
>
> From: Ankush Bindra <[protected]@yahoo.com>
> Subject: Complaint Against Religare Securities
> To: [protected]@religare.in, [protected]@religare.in
> Cc: Amit.[protected]@religare.in, Amitabh.[protected]@religare.in,
> Ashu.[protected]@religare.in, Atul.[protected]@religare.in,
> subhrangshu.[protected]@religare.in, sagarika.[protected]@religare.in,
> [protected]@bseindia.com, R.[protected]@bseindia.com, [protected]@moneycontrol.com
> Date: Sunday, 4 January, 2009, 10:46 PM
>
>
> Dear Sir / Madam,
>
>
> This is a complaint against your branch office in Noida wherein
> customers are made fool and transactions are conducted on their behalf
> without their consent. Despite my repeated requests in my client ID
> AB1641 F&O or what you call Nifty(Mini) now when the markets collapsed I
> had no other option but to book a loss over the mistake which was never
> made by me.
> I went to your office after having a word with Mr Gurneet (from CP
> Branch) on 25th Jan 2008, who was very helpful. And put me to the branch
> manager at the same time called up your main CP or Nehru Place office.
> Same day I went to your Noida Branch and meet the manager Mr. Puneet
> Jain over there who simply held me responsible for the loss booked as if
> this was told to me on the same day before booking the loss he would
> have made that entry to somewhere else (bravo!!!) and now nothing can
> be done now.
> I gave him written application of the same complaint to which his
> behavior was totally unprofessional. I asked him to get me the
> recordings of the confirmation call on which he asked for a week's time
> (this is in writing). I believe this amount is small for me or a client
> is nothing for him.
> I tried to get Mr. Jain's number by sending to SMSs to Mr. Amit Verma on
> 03 Feb 2007, but he didn't send the same to me. Then on 5Feb 2008, at
> 1000AM (approx.) I got it from Amit and when I tried calling Mr. Jain,
> he simply put down his phone. I am yet to hear on same. And trust me I
> don't want this to be discussed with him any further.
> I have few questions now:
>
> 1. How can you trade to a client's account in F&O without his
> consent, I already told not to trade in it "A strict NO"? I don't ant to
> trade like this and this can be verified by my account history since I
> opened his account. Every time you demanded the money on my correct
> transactions I paid it on time or in 3-4 days time but this time I don't
> want to pay and asking for waiver is for a simple reason "These are not
> MY Transactions"
> 2. Even if on the confirmation call I said okay (I want to listen
> that confirmation call first before acceptance ) I called up the broker
> Ms. Deepti to say this was done wrongly to me and you have to book loss
> /profit whatever and get me out of this ASAP? Why she didn't informed
> his Manager (Mr. Amit or Mr. Jain on the same, and I am supposed to take
> it further myself)
> 3. When as a client Religare is not reverting to me why I do you
> think I should not get time to come to you whenever I have time (I went
> to your branch office to give a written complaint and discussion at the
> earliest possible time)?
> 4. Why no one is responding now despite receiving written
> application/complaint?
> 5. To which extent I am liable to pay this amount?
> 6. Am I supposed to pay interest also on this DISPUTED AMOUNT, Why?
> Need an answer.
> 7. I need EXACT AMOUNT (with possible waiver!!! Max. in 4 days
> time) that I need to pay to get all the existing shares in my DEMAT A/C
> IN301774 Benf. A/C 11777567 at the earliest. I will do the transactions
> from somewhere else after this.
>
>
> This is an absolute harassment you people are forcing your staff to do
> on the clients in lust of higher brokerages. You try to convert
> invertors into traders just to get more brokerage out of their pockets.
> I need satisfactory explanation in next 48 working hours on this from
> your side as the time is already wasted by your efficient Branch
> manager. After this I will be going for a step ahead with a demand for
> compensation against the harassment done.
> Also I want to close my trading account with you guys at the earliest.
>
> Sincerely,
> Ankush Bindra
> [protected]
> Client ID AB1641
>

Details of PMS a/cs: - Customer Code: 266910 & Two (2) Portfolios; viz. (i)Leo (Client Code-101845) &
(ii) Infrastructure (Client Code-102179)

1. As advised by the company, we enclosed the (i) ‘Identity Proof’ of Mrs. Kamala Dutta (Photocopy of PAN card) and (ii) ‘Address-proof’ of both Mr. Bhuban Dutta and Mrs. Kamala Dutta (Front page of Bank Passbook-SBI) along with our letter dtd. 29. 06. 09, in order to fulfill demat A/c opening requirements. Again, when telephonically following up, we were informed that the documents were received by you and in case of any short coming you would inform us duly. Having received nothing during the intervening period, we were complacent and construed that the Demat A/c had been opened!

2. But their letters of 23rd July 2009 (Received by us on 25th July) only racked up the matter all over again and made us to suspect the intent and purpose.
If the company had any suspicion about the veracity of information submitted by bona-fide investors / customers, why did they entertained the two investments [Rs. 5, 00, 000/-, each], two/ three years ago at the first place ? Again, why these information could not have been cross-checked and verified through their local office at Guwahati ? Can they not even trust your own officials here ? We definitely have the qualm to understand that in the name of adhering to the broadsides of the SEBI directives, they are trying to bewitch and deprive a genuine customer/ investor with a bizarre formulation of theirs!
We are more than convinced that with total disregard to your Investor’s/ Customer’s interest, they are wholly and unilaterally bent upon closing & terminating the Portfolio Management Agreement to suit their own vested interest only.

3. ‘Hope you would take forthright cognizance of the views of otherwise imperiled, smalltime and salaried investors like us and take positive action from your end. We also request you not to allow the company to push us against the wall any harder.

Thanking you,
Yours sincerely’

Mr. Bhuban Dutta.
Mrs. Kamala Dutta.
[Customer Code: 266910]

I have applied for my pf claim on 28/01/09 and submitted the required forms on the same date through my office at your office at nehru place for south delhi region. Since than i am under follow up of my claim. Its very said that till now i did not received any response from the concerned office. My establishment code is 34101and employment no is 151. How long i have to wait for a response from this office. When i will receive my claim. Things are uncertain to me. Thanks.

Vi jay churihar
[protected].

Whenever I try to transfer fund from my SB account to Religare trading account, it works in 1 minute. But when I try to transfer some fund from my trading account to SB account, it does not work. They simply reject the transaction without giving a valid reason. I tried to withdraw some fund on last Friday i.e. 10-7-09 but it got rejected. Then I spoke to a customer care person (Ms. Shree), she told me to wait for 2 more days for settlement since I had done some trading on that day. But after 3-4 days without doing any trading, yesterday i.e. on 14-7-09 I again tried to withdraw the same amount, it got rejected. I again called up the customer care person (Ms. Sree), she has also no clue what is wrong. Then she has placed the order from her end & asked me to wait for 24 to 48 hours!!! Is this the way a reputed company like Religare should behave????????? I've been doing trading with Religare for 2-3 years. I could not withdraw a single penny from my trading account to my SB account. But I could always transfer fund to their account within 2 minutes. Isn't it something really ridiculous???????

Moreover, I was having some trading reward points, which also I tried to redeem recently. But when I actually tried to redeem, it was showing I cannot redeem the points since I dont have enough points in credit. This is inspite of the fact that I have got enough points to redeem.

I've suffered a lot with Religare in the past while doing equity trading. Can you please look into the matter & oblige.

My request to all other customer is, please do not trade with Religare Securities as it is the worst service provider in the Securities business.

I have submitted my claim form on 28/01/2009 at Nehru place office(south region) details of which are employee no151, extension code 34101.tILL now i am unable to get the proper status of my claim its too late now.Whenever i go through your website of claim status they tell me that it under process.Hence kindly hepl me and give my claim as soon as possible.