Renault Complaints & Reviews

My company has purchased duster for me on 6th april 2019. I have driven this vehicle for 450 kms and it is now 9 days old. Today morning (17th april 2019) i notice a crack in the front windshield without any reason. I am really disappointed with the quality of this product and renault dusters ability as an tough and rugged suv. I suspect and have doubt about the quality control process of duster manufacturing. The workmanship of duster is...

I had bought a kwid in the month of march 2019 after a month i got to know that the amount is not paid to the insurance company.

Here is the thing.

I paid 100% to the dealer and the dealer was supposed to pay the amount to the insurance company.

Since they had some policy changed so they took a chq from me and was supposed to credit the amount in my account and then they would debit the account.br...

It's more of grievances. I purchased KWID RXT in Nov, 2016, after hearing and seeing all the blabber thru advertising etc. Blabber, yes it is more than that. It's not even three years old and the car is towed to service centre for machine failure. Twice refused to start. No problem with the battery. It's circuit failure. Once on the middle of heavy traffic road, your special knob gear conked. Once your online mechanic came to my rescue, when...

My car ka05ms1100 is giving continuous issue but unable to fix it. Initially hear was getting stuck in first gear which they changed the synchronizer.
Later steering had issue which they replaced it. They mentioned clutch is weak so i changed the clutch to new. After that clutch started giving sound which they identified as sleeve cylinder detached which they fixed. Now i again i get the same clutch sound and they are in the process...

My name is madhavi srividya i’m owning a kiwis car 2017 model tso8v 2021 for the last one month the service station people are calling me and informing me that the car service is due and next day their drivers will come and pick up the vehicle for service and they are not honouring it and i’m ending up wasting my time waiting for them i’m a working professional using car for my job today also they were to pick up the vehicle and again...

Mrs. Bhavani sunita
Dollar hills, hyderabad

Feeling bad to write such post to a french car maker like renault... I purchased renault duster diesel top end model amt rxs dci - 110ps car on 1st january 2019 from renault dealer sri sri sri renault, door no[protected], ground floor, aparna crest, road no 2, banjara hills, hyderabad - 500034, opposite kbr park. Phone:[protected] since day 1 the air conditioning...

I have recently purchased renault captur from benchmark motor on 25 th march and as soon as i received the car the registration number of car was scribbled and car wasnt deliverd me from chennai plant as told and discussed.

I personally had warn them not to sell me the display car instead of this the benchmark team from pheonix kurla has cheated amd frauded me saying the car is delivered from chennai plant and as i got the...

Hi, I own a Kwid TN37DA 1486 and fixed an appointment to pickup my car for service on 5th April morning. I made the booking 2 days before and asked to deliver the car on the same day.

They picked up the car only by 11 o clock and then no information from the service auditors till I call them in the evening. Till then they had not fixed a service supervisor for my car and they assured to deliver my car on 6th April. Then no...

During driving in jam the clutch pedal becomes un operational ( almost touches the floor) therefore the gear cannot be changed . however after some time of cooling it becomes ok. kindly give an solution .
We have been facing this problem since the vehicle was delivered by your then dealer New Alipore dulichand they at that point of time told us that as the vehicle is new there might be some thing but during normal running it would...

I purchased a new car (Captur).

I visited @ pheinox mall (Kurla) mumbai-70.

I got the car delivered on 25th march/2019, i had a word with nikhil at the time of taking car that the car which i am receiving is the one which was on display and the chasis number and engeine number were scribelled while given the car. Nikhil an excecutive of renault (Benchmarks) had told me that the car has been washed and clean...

My kwid accelerator pedal stays is in a pressed state. The rpm only drops when the pedal is manually bulled back up.

Checked online a and seema there has been an unofficial factory recall and sensor and remaping the ecm solves this issue, but the only service center close to me is in gangtok 60kms away. Hope renault takes care of its customers.
The way this known issue has not been addressed voluntarily by renault is...

The ex-showroom price quoted on Renault website and customer care is 4.45 lakh for for KWID AMT but as per the dealer it is 4.62 lakh. I raised this compliant with the customer care (have audio proof on phone conversation). I have already paid advance 1 Lakh hence had no option to drop the purchase but to complain it.

The sales guy ensured me that the invoice will have the 4.62 L as exshowroom price and it is a technical fault...

Hi,

My self Dharma Reddy having Renault duster car with no: TS 07 EN 0620. I have given my car for repair on 16th of March to Autologic motors India pvt.ltd who is authorized dealer in hyd. I have received the showroom confirmation stating that the same day my car will be ready. But it's not happened.when i was called to service adviser he said it will takes another one day time.

The next day also I have keep...

I bought Renault kwid in March 2018 from Alamcode Renault Showroom.Since that time I am facing so many issue regarding the vehicle.I am totally disappointed with your poor bad service.Today 28.3.2018 my break pad and rotor were torn at 18000 kms and I can't even drive the vehicle.My vehicle is under warranty.Eventhough the service assistant says that it will cost around 5000 rs.There are many other unnecessary noise are coming from the vehicle.I...

We have purchased the car in the month of november, 2018 and car driven around 4000km, we have given the car for service due to rat bite at renault mysore road, they have damaged the grill and bumper and there is a issue in the accelerator.
The same has been informed and agreed to replace. They have replaced with old car first, again new grill not adjusted properly and bumper and accelerator problem is remaining same. The same is repeated...

Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar nh1 on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged...

Sir/madam,
I booked a renault kiwid vehicle on 25.11.2015
Under bkg no.964 dated 25.11.2015 and they told me that time you will
Receive your car after three months, but after three months when i
Approached their office they told after more three months and they cheated
Me with different dates. Then i applied for cancellation of booking due to
Their rude behavior. After cancellation they told me...

Hi team,

I bought kwid rxt (O) manual model from renault faridabad city dealer, my tmp registration number is hr29 tmp 4426.
I was on the trip to visit my home-town and started having problem in shifting 1st and 2nd gear when i was in faizabad. Road assistant technician visited and said there is no problem in gear shift, instead it is missing something.
They said they will toe car to the nearest dealership which...

We purchased a kwid rxt model 2016. We face brake problems with a/c. When we apply brake while ac on brake pedal got jammed and brake not works (Same like brake peddel in engine off position,) we had raised complaint at kollam;kerala service centre, but they have not rectified the fault, the problem still persist. Today 11/03/2019 i felt it too difficult to stop my car in a very urgent situation and had a narrow escape. I will take up the...

Hi,

I own a renault captur since april 2018 and the model has an issue in it's horn. The dealer confirmed that he will get the horn changed very soon. Since then i have been following up with them on the same issue, no result yet!

The dealer at the same time provides such poor quality service, whenever i give my car for service he has the most insane reasons of not doing certain services, like cleaning the car...