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Samsung India reviews & complaints page 6

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R
Rahul7116
Nov 12, 2023
Nov 13, 2023
This thread was updated on Nov 13, 2023
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M42 motherboard failed after software update

Motherboard failed after software updates in June 2023. Service center not following SOP and involved in unfair trade practice. From June 2023, mobile is still at service center. They offered paid repair with discount while I am not ready for the same as issues raised due to software issue....
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R
Rahul7116
Nov 12, 2023
Nov 13, 2023
This thread was updated on Nov 13, 2023
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Motherboard failed after software updates. (M42)

Received software updates on 30 May 2023 and same was updated. On 3 June 2023, reboot issues was started in mobile. Mobile was not physical nor liquid damaged. Twice time visited service center. They were not following SOP. And involved in unfair trade practise. Till the date mobile is not repaired and they are asking for repair charge and I am not ready to pay for the same as issues raised due to software updates. If it will not repaired...
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A
Ashish143mirchi
from Dhenkanal, Odisha
Nov 11, 2023
Nov 13, 2023
This thread was updated on Nov 13, 2023
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Software complications

I am Ashish kumar parida, currently having a handset of samsung galaxy F54 5G.
Recently someone breached my phone screen lock pin and some how reset that pin and then turn off the remote unlock option and then in find my mobile lock it from the same phone. When I firstly try to unlock with my pin it denied and after certain trials I end up locking the device permanently. In the screen it shows to go for service center but when I arrived...
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M
M.Shamshuddin
Nov 9, 2023
Dec 15, 2023
This thread was updated on Dec 15, 2023
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Resolved

Washing machine has 10 years warranty for motor now technician says that company have no spares

Address: 28-6-391-4, Housing board colony. Anantapuramu

Sir,
Good evening,

I have a samsung washing machine which was purchased in the name of M.Shanaz, (my sister) in Hyderabad in Jan 2015. It's 7.5kgs digital inveter motor model with ten years warranty for motor. I have raised service request on[protected] technician came on 6th Nov and after checking he informed that I have to replace the motor and wiring kit. Then I requested him to place the order for spares as lost...
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A
ashish_181089
from ujjain, Madhya Pradesh
Nov 8, 2023
Nov 11, 2023
This thread was updated on Nov 11, 2023
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Received damaged TV display, Need Denial letter from Samsung

Bought A Samsung 55-Inch TV From Flipkart On 28 Oct 2023(Delivered On 30th Oct). Once The Item Was Delivered, And A Samsung Engineer Came For A Visit, The Display Of The TV Was Found Damaged During Installation. On Reaching Out To Flipkart, They Asked To Reach Out To Samsung. On Reaching Out To Samsung, They Redirected Me Back To Flipkart, And Then Flipkart Mentioned That They Wouldn't Be Able To Proceed Further Until Samsung Provided A Denial...
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M
MadhurL
from Hyderabad, Andhra Pradesh
Nov 6, 2023
Nov 11, 2023
This thread was updated on Nov 11, 2023
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Samsung M21

I have buy 2 years before Samsung M21 from online purchase. So now mobile have sudden death then I checked local shop they said mother board complaint .I put charging cant charge and overheating also its the shame for company Samsung .If you have contact me . My last phone i have used for 8 years with lot of Faith i have got this phone. From Samsung we never expected such Products.Please do needful....
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A
Aaryan Tibrewal
Nov 6, 2023
Nov 7, 2023
This thread was updated on Nov 7, 2023
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Order not received

I ordered a phone on 1 November
I hav not received my order it's delevery date was 5 November,
I asked at Samsung helpline number they said they don't know when will it be delivered it's been 5 days since I ordered
Product - s21 fe
Order I'd - [protected]...
+2 photos
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H
HarshMathew
from NOIDA, Uttar Pradesh
Nov 3, 2023
Nov 6, 2023
This thread was updated on Nov 6, 2023
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Complaint against Employee for False Job Commitment

Address: Samsung India Phase 2 Noida

Dear respected Sir,

My initial interaction with Ravender Nagar took place on 10 October 2022.
His designation is Purchase Manager
False Job Commitments: During our initial communication, MR. Ravender Nagar made a series of commitments and assurances regarding the job that later proved to be false.
Shockingly, Ravender Nagar went on to solicit a bribe from me in exchange for a favourable interview process...
+1 photos
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N
NAZEER Ma
Nov 2, 2023
Nov 5, 2023
This thread was updated on Nov 5, 2023
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Mother board

Address: Iqbal nagar pallimukku kollam kerala pin 691010

I have buy 2 years before F41 Samsung from online purchase. So now mobile have sudden death then I checked local shop they said mother board complaint .I put charging cant charge and overheating also its the shame for company Samsung .If you have contact me . Thanking you Femina Nazeer [protected]...
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L
Lucky013013
from Visakhapatnam, Andhra Pradesh
Oct 30, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Motherboard dead of m31s

Address: Visakhapatnam

I have been using m31s for 1.5 year recently
Its dead and getting turned on i don't know why i visited service center they say that mobile is damaged you have replace it. It cost around 7 k i didn't understand why i have to pay 7k for company's mistake due to software or hardware even brands like oneplus changing their display when they done the mistake i don't understand why samsung didn't respond to this problem for many customers...
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M
Mannu5767
Oct 28, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Not accepting defective return

Order # [protected]

Samsung not accepting the return of the microwave I bought online from their Samsung store. Their return policy is a joke. Every department is transferring me to each other. No one is wiling to help....
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D
diff_2013
from Pune, Maharashtra
Oct 27, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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No demo given though scheduled

I was interested in this LS27CM500 27 Inch Smart monitor.
I had a few pre-sales queries which the expert(?) on chat could not answer. They asked me to schedule a demo by Samsung by visiting a particular website.
This was a good practice, an online meeting where they give a demo.
I scheduled it for 27-Oct 4 PM.
I got meeting invite and OTP.
I logged in at 4 PM and there was no one. I waited for 5 mins, again...
+1 photos
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V
Vandrasi Jaswanth
Oct 27, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Resolved

Refund of Money For Phone

Website: www.samsung.com/in

Subject: Urgent Resolution Required for Delayed Refund - Order ID: [protected]

Dear Samsung Customer Care,

I am writing to express my deep frustration and disappointment regarding the ongoing issues I have faced with my recent order of the Samsung S23 FE, which was placed on October 7. My order was accompanied by an instant exchange application as I was looking forward to a seamless transaction process. Unfortunately,...
+3 photos
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V
Vandrasi Jaswanth
Oct 27, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
Resolved
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Resolved

Refund of Money For Phone

Subject: Urgent Resolution Required for Delayed Refund - Order ID: [protected]

Dear Samsung Customer Care,

I am writing to express my deep frustration and disappointment regarding the ongoing issues I have faced with my recent order of the Samsung S23 FE, which was placed on October 7. My order was accompanied by an instant exchange application as I was looking forward to a seamless transaction process. Unfortunately,...
+3 photos
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B
Bugh
from Rourkela, Odisha
Oct 27, 2023
Oct 27, 2023
This thread was updated on Oct 27, 2023
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Refrigerator

Sir,
Chemical smell is comming when opening my refrigerator door. Please take urgent action....
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G
Gautam Thadani
Oct 26, 2023
Oct 27, 2023
This thread was updated on Oct 27, 2023
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Director Mr Saurav Katyal Asked for Bribe

This is to notify that i purchased a samsung AC 2 Tons from Samsung Store in Croma, Gurgaon during there festive sale going on in Dusshera. i was committed for a cash back of Rs.8000 if i will use my icici credit card. after purchase even after 28 days no cashback was received so i spoke my bank. they told me that this cashback never came. i spoke to samsung in chroma store and they gave me the number of Mr Saurav Katyal of Gurgaon. when...
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K
Kadam Gauri
Oct 26, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Scam. Defective fridge. Complained many times. Engineer visited made more scratches.

Received defective fridge
Filed many complaints
Engineer visited. Made more scratches 10 times more than the original
Assured to get the door exchange
Service was under process
Now they are saying parts are ordered again. They are just playing games ..delaying the process. Scam
Samsung is a great scammer. Sending engineer for what God knows...making more scratches. Taking photos and going . Done...
+6 photos
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B
birendra_cc
from Mumbai, Maharashtra
Oct 25, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
Resolved
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Smartwatch Watch6 sold without Afib/ECG features as published in website.Refusing to return and refund

Address: Samsung India Electronics Pvt Ltd (regd office: 6th floor, DLF centre, Sansad Marg, Ne Delhi 110001)

I am a 66 year old heart patient who is suffering from heart disease Atrial Fibrillation and was also admitted in hospital due to it. For this purpose I purchased Samsung Galaxy Watch 6 smart watch which was said to have the features of Atrial Fibrillation alert system and emergency ECG recording feature on all tech media and also Samsung India website. Samsung India had described this features on its website without mentioning clearly that...
+2 photos
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S
suhb14
from Hyderabad, Andhra Pradesh
Oct 24, 2023
Nov 8, 2023
This thread was updated on Nov 8, 2023
Resolved
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Resolved

Samsung Galaxy S20 Plus Green Lines on Display

Address: Hyderabad

The purpose of this complaint is to bring to your attention the unsatisfactory response I received from Samsung's customer service, which has left me with an unresolved issue and considerable inconvenience.

A few days ago, I discovered a green line on the display of my Samsung Galaxy S20+ upon waking up in the morning. I had not dropped the phone or exposed it to water, and it was working perfectly fine the previous night....
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M
M1noj
from LUCKNOW, Uttar Pradesh
Oct 23, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
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New phone defective not being attended or replaced

Bought a new Samsung M34 5g from amazon on 20th Oct. Battery draiming in 5-6 hours.

Asked Amazon for replacement. Surprise surprise, they dont replace any more..samsnung does.

Went to samsung service center at Khajuri Varanasi after calling them. They did nothing, gave no reciept or did any repairs..On asking for complaint book, said they dont have it.

So net net Samsung and Amazon both avoided...
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