Samsung India Complaints & Reviews

I purchased Samsung Phone and the phone display got damaged due to material failure. Company is not repairing my phone under warrantee. It is only eight month old phone and is under warrantee. Complain is just to get my phone repaired under warrantee. My phone detail is as below.
Customer Name Vedant Kumar
Request Date 28/07/2023 14:02:59
Address Khajpura Finace coloney Patna, Bihar 800014
Appointment Date 28/07/2023...

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Address: 2nd, 3rd, 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector 43, Gurgaon - 122002, Gurgaon District, Haryana, India

Website: www.Samsung.com/in

After escalating my complaint to service head and speaking with customer experience manager, I wrote to SAMSUNG India CEO through the interface provided by the Company on 1st September 2023 and 13th September 2023. Though I received acknowledgment for my messages to the CEO, no responsible senior functionary contacted me for resolving my complaint, which was first made on 11th August 2023....

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Address: 373 g shakti singh gali near durga mandir shanti nagar

I am owning double door refrigerator. My refrigerator was not cooling. I contacted to customer service and they send engineer who charged rs 2850 on 21/08/23. After fews days again it is not cooling and having same issue. Than i contacted to local samsung customer care with name bright enterprise jagdalpur c.g.. he promised 4 days before that his engineer will visit and solve my problem as it is getting problem in 15 days. Now he is not picking...

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Address: Samsung India

I am having an issue with this Samsung delivered product refrigerator. It got delivered today on 14th Sept.
Order Id- [protected]

Installation engineer visited my home for the installation however it is observed that its not fitting up into the current Kitchen premises due to size constraints. There is a very small difference in size of the refrigerator compared to the available size in my kitchen so this needs to be...

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Address: 40 Pinnaple Shree rang city tp 44 chandkheda ahmedabad

Dear Sir
this is my service request no [protected]. reuesting you to provide me the justification or elase i need to take help from consumer court along with twiter and other social media....

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Address: India

Hello Team Samsung

I would like to bring to your attention a case that has been pending since a long time and has been complicated with payment transactions as well.
It started with the service request that I placed on June 27, 2023 for repair of my Samsung S21 FE phone which was under warranty but the service centre denied to repair it stating some motherboard issue. Samsung customer care also denied repair or service...

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Today suddenly appear green line in mobile without any physical damage.
I used my belongs properties are very carefully so it's definitely not happened by physically some issue in manufacturing or software issue.
Kindly solve this issue as soon as possible.
Kindly support my family members all are using samsung but now onwards I'm very very disappointed because I'm didn't make any damage to my phone....

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Today ( 13th september )suddenly appear green line in mobile without any physical damage.
I used my belongs properties are very carefully so it's definitely not happened by physically some issue in manufacturing or software issue.
Kindly solve this issue as soon as possible.
Kindly support my family members all are using samsung but now onwards I'm very very disappointed because I'm didn't make any damage to my phone....

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I purchased S 20 FE in Oct 2022 . Since then, it became inoperative 2 times and need to check in service center. I am sharing request no. also hereby.

Being such high-priced product, i did'nt expect such issues in initial years only. I requesting to change my product with new one, as same is under warranty.

Waiting for response.

First Request No. in Jan 23 - [protected]
Second Request...

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Samsung fold 4 phone at service centre for a screen change under warranty since 15 days and this is just postponing since then and now they need more 15 days and that too they are not sure. Buying their most premium phone and getting the worst service. SAMSUNG IS DONE WITH IT I GUESS. If this is how they plan to maintain it, Shame on Samsung...

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I visited samsung service centre about not getting calls connected. Dey asked me to change jio sim to airtel sim...

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Samsung kerala, alappuzha district customer service is very poor. They are not resolve my problam 1 month waiting....

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Our Samsung LED 50TV8000 was bought from National radio electronics Payyannur, Kannur on 24th October 2020.
Currently while trying to switch on the TV, it is not happening. Suspect that there is some issue with the display.
Kindly send a technician to our place to check and resolve the issue.

Date when the issue was started: 25/08/2023....

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Address: Ankita Saurabh Agarwal 253,Durga colony Near pnb bank Opp. Jawahar mandigate Chaupla garhmukteshwar Hapur (245205)

Hello sir

To whom it may concern, attached are the call logs to service center from 8th August till date. And there is no action taken so far.

No reference id is provided to us, nor any sort of communication is there from your end.

I have booked my machine on 18th July and it was supposed to be delivered on 23rd July but you guys delayed it to 5th August.
And now it's more than 20 days...

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My Samsung M42 128 8 GB RAM phone is not working it is continuously restarting. I reset my phone to the factory default setting but it still has the same problem. Also, when the phone turns on, I can't able to turn the Wi-Fi on Sometimes its Bluetooth is not turning on. I bought my phone exactly Two years ago, and I also visited nearby Samsung stores they say that it's some motherboard problem and every M and F series of Samsung is facing...

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Website: [email protected]

My dad was purchased samsung refrigerator (model no- RT39M5538UT/TL) on 27.03.2022 in Shilpa agency Ambala City. I got a cooling issue on my fridge and lodged a complaint to samsung service center via toll free number. On 30.07.2023 an engineer has arrived to our home using samsung customer portal details and he confirmed that my dad is an authentic samsung user and said that there is an internal leakage in the refrigerator. Your service...

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I purchased my Samsung device from Dubai last January during my visit and now I am currently in India. So my phone is facing multiple issues with software and after a lot of complaints on Samsung member apps and calls to Samsung Care (India), Multiple visits to the service center (India), no resolution was provided stating my product is an overseas product and I should go to Dubai again to repair it (The product is under TRA warranty and...

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Address: Gurgao

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My phone Galaxy M31s started to restart suddenly and the issue continued for 2 weeks when visited the service center they are telling the motherboard needs to be replaces and will cost 9000.
the motherboard issue in the model is a manufacturing defect. There were over, at least, 700-800 people with the exact same complaint in the internet and Consumer Complaints forum regrading their phones (all Samsung M-series phones). The update...

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Address: SIYARAM GRAM-POORA POST-BALUA,BLOCK-CHAHANIYA,TAHIL-SAKALDIHA,DISTT-CHANDAULI(UP)-232109 MOBILE NO. 8840394595/9415609711

A machine was purchased from amazon vide order reference:[protected] dated29/10/2022.Serial number: 1hul59dta02887(semi-auto top loading-wt70m3000uu/tl

we are facing the problem of spinning and spinner is not moving....

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