Samsung India Complaints & Reviews

Hello sir

To whom it may concern, attached are the call logs to service center from 8th August till date. And there is no action taken so far.

No reference id is provided to us, nor any sort of communication is there from your end.

I have booked my machine on 18th July and it was supposed to be delivered on 23rd July but you guys delayed it to 5th August.
And now it's more than 20 days...

My Samsung M42 128 8 GB RAM phone is not working it is continuously restarting. I reset my phone to the factory default setting but it still has the same problem. Also, when the phone turns on, I can't able to turn the Wi-Fi on Sometimes its Bluetooth is not turning on. I bought my phone exactly Two years ago, and I also visited nearby Samsung stores they say that it's some motherboard problem and every M and F series of Samsung is facing...

My dad was purchased samsung refrigerator (model no- RT39M5538UT/TL) on 27.03.2022 in Shilpa agency Ambala City. I got a cooling issue on my fridge and lodged a complaint to samsung service center via toll free number. On 30.07.2023 an engineer has arrived to our home using samsung customer portal details and he confirmed that my dad is an authentic samsung user and said that there is an internal leakage in the refrigerator. Your service...

I purchased my Samsung device from Dubai last January during my visit and now I am currently in India. So my phone is facing multiple issues with software and after a lot of complaints on Samsung member apps and calls to Samsung Care (India), Multiple visits to the service center (India), no resolution was provided stating my product is an overseas product and I should go to Dubai again to repair it (The product is under TRA warranty and...

I purchased my Samsung device from Dubai last January during my visit and now I am currently in India. So my phone is facing multiple issues with software and after a lot of complaints on Samsung member apps and calls to Samsung Care (India), Multiple visits to the service center (India), no resolution was provided stating my product is an overseas product and I should go to Dubai again to repair it (The product is under TRA warranty and...

My phone Galaxy M31s started to restart suddenly and the issue continued for 2 weeks when visited the service center they are telling the motherboard needs to be replaces and will cost 9000.
the motherboard issue in the model is a manufacturing defect. There were over, at least, 700-800 people with the exact same complaint in the internet and Consumer Complaints forum regrading their phones (all Samsung M-series phones). The update...

A machine was purchased from amazon vide order reference:[protected] dated29/10/2022.Serial number: 1hul59dta02887(semi-auto top loading-wt70m3000uu/tl

we are facing the problem of spinning and spinner is not moving....

My phone shuts off whenever I flip it. It seems that this is a very common issue with these phones globally. You can refer the following : https://www.reddit.com/r/samsunggalaxy/comments/10f0x0n/z_flip_4_shuts_down_comp...⇄ https://eu.community.samsung.com/t5/galaxy-z-fold-z-flip/the-galaxy-z-flip-is-au...⇄ https://r1.community.samsung.com/t5/galaxy-z/flip-4-shuts-down-when-closed/td-p/...⇄

Heating issue, hand got burnt multiple times
very dangerous, i have a kid also in home
god forbid but what if something happens
even submitted to customer care but no solution
I don't want to keep this mobile....

Heating issue, hand got burnt
very dangerous
even submitted to customer care but no solution
I don't want to keep this mobile....

Bought Samsung M01s on 11.4.2021. Since last two month hotsot Wifi and Bluetooth of the mobile is not working. When contacted authorized service center, they suggested for change of full mother board and estimated Rs. 5400/. This is the performance of Samsung mobile and repair cost of a 9000/_ rupees mobile. Can you hope, I will recommend anybody to go for a Samsung mobile near future?...

So I recently bought (2 days ago) the Z Flip 5. Now it seems that Samsung Care+ in India is a joke as you can only buy "Samsung Care+ Screen Protection Plan for Flip and Fold" which costs ₹10, 999 this year. If you go to checkout on the Samsung website, where you select the phone color and storage, theres an option for Samsung Care+ where they also promote only this plan.

The "Samsung Care+ Accidental Damage Protection Plan...

So I recently bought (2 days ago) the Z Flip 5. Now it seems that Samsung Care+ in India is a joke as you can only buy "Samsung Care+ Screen Protection Plan for Flip and Fold" which costs ₹10, 999 this year. If you go to checkout on the Samsung website, where you select the phone color and storage, theres an option for Samsung Care+ where they also promote only this plan.

The "Samsung Care+ Accidental Damage Protection Plan...

I brought my Samsung Watch 4 after three months the battery is worst, wifi connection does not work, sos features does not work the battery will only last up to two hours with Bluetooth on I have visited service centre 3to 4 times the service centre people don't to solve the problem even many people are suffering after buying this co pant product we just need to boycott this company...

Absolute worst and the most pathetic unprofessional customer service .
I have braught 43 Inch LED TV on 15 th August 2023, and it's been whole two days the technician is still duping me .Most of my calls goes unattended by him, this is just peak unprofessionalism, and whenever he picks he says he is just 10-15 minutes away and then hangs up.
Why I have to go through such harassment, I am one who spens my hard earned money to...

I ordered a Samsung galaxy A14 black colour on 16th July and later cancelled it after one hour because i ordered black colour by mistake then on 17th July i received a message from Samsung's end that my refund has been processed. After somedays
1. i contacted Samsung support and they told me to wait for 7 to 10 buisness days i waited. after waiting for 10 buisness days
2. i contacted Samsung support again they told me to contact...

I bought this product on July 16th from Flipkart and started using it on July 26th. However, I've been experiencing significant problems with the product. It gets extremely hot and the battery drains suddenly. Because of these issues, I went to a nearby Samsung service center on July 28th. They checked the device but didn't find any problems. I faced the same issues again, so I returned the device on August 1st and received it back on August...

Hi,

Myself, A.K. Chadha, mobile number - [protected], from Noida, U.P., India & this email is in reference to the action, that should be taken, upon the fraudulent act of - the Authorized Samsung Mobile Phone - sale & service centre - Jeetu Communication, Amrapali Zodiac, LGF - 11A, Sector 120, Noida, U.P., India (GSTIN - 09HDFPK6689Q1Z9).

I purchased a new Samsung Mobile Smartphone - Model - Galaxy A03 Core...

Hi
this is chishti and i purchased an ac which is under warranty with 5 years period. the ac is not working so i called to samsung support the the eng came and check and took money as service charged and he told me to pay for parts although part is under warranty. i need to fix this issue, because when ac has a warranty then why i will pay to them?
please solve this,
thankyou...

Hi
this is chishti and i purchased an ac which is under warranty with 5 years period. the ac is not working so i called to samsung support the the engineer came and check and took money as service charged and he told me to pay for parts although part is under warranty. i need to fix this issue, because when ac has a warranty then why i will pay to them?
please solve this,
thankyou...